2013 Q3/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    18 Sep 2013

  • Total URLs tested:

    1,042,344

  • Total tests run:

    339,072,266

  • Total number of PDF's:

    11,941

  • URLs failing functional tests:

    11.00%

  • Pages failing code standards:

    92.78%

  • Pages missing a title:

    2.70%

  • Pages failing accessibility level A:

    58.13%

  • Pages failing accessibility level AA:

    98.78%

  • Poorest code quality:

    The Game Group (http://www.gamegroup.plc.uk/) - 662,095 failures

  • Fastest average response time:

    H & M Hennes & Mauritz AB (http://www.hm.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
H &​ M Hennes &​ Mauritz AB 0.01 192.60
Next 0.01 158.15
The Game Group 0.02 14.79
Foot Locker 0.02 172.81
Grupo Jerónimo Mart​ins 0.03 628.90
Dollar Tree Stores 0.03 246.76
WM Morrison 0.03 1630.43
Dunnes Stores 0.03 402.03
HORNBACH-Baumarkt 0.03 4463.85
Home Retail Group 0.03 6462.55
John Lewis Partnersh​ip Plc 0.03 429.40
DSG International 0.03 392.12
Norma Lebensmittelfi​lialbetrieb 0.04 707.97
Systeme U Centrale N​ationale 0.04 238.30
Edeka Zentrale 0.04 1355.61
Maxeda 0.05 469.04
Bauhaus 0.05 441.58
El Corte Inglés 0.05 391.09
Celesio AG 0.06 90.29
Groupe Auchan SA 0.06 272.37
The IKEA Group 0.06 1010.33
J.C. Penney 0.06 54.58
Big Lots 0.07 704.22
Metro Group DE 0.07 2182.34
Best Buy 0.08 57.81
Praktiker 0.08 2021.00
ITM Developpement In​ternationale 0.08 1459.32
Deichmann Group 0.08 2107.83
Office Depot 0.08 106.49
Iceland Foods Group ​Ltd 0.08 789.03
Debenhams 0.08 65.90
Alliance Boots 0.08 128.35
Groupe Adeo 0.08 442.35
Groupe Vivarte 0.08 488.45
SPAR Österreich 0.09 657.82
Douglas Holding 0.09 191.10
Marks &​ Spencer 0.09 51.45
OfficeMax 0.09 136.32
Blokker Holding 0.09 227.19
PPR S.A. 0.09 1969.67
Advance Auto Parts 0.09 79.24
Inditex S.A 0.09 67.66
Globus Holding 0.10 614.35
Macy's 0.10 78.43
Finiper s.p.a 0.10 475.34
Casino Guichard-Perr​achon S.A. 0.10 2781.50
Coop Group Switzerla​nd 0.10 720.43
Axfood 0.11 721.33
Lowe's Companies 0.11 581.36
Esselunga S.p.A. 0.11 486.55
Sears Holdings 0.11 554.84
Blockbuster 0.11 238.79
Aldi 0.11 3142.95
Walgreen 0.11 458.91
Apple 0.12 992.34
NorgesGruppen 0.12 324.50
Spar Group 0.12 987.37
C&​A Europe 0.12 2642.12
Co-operative Group 0.12 339.63
Oxylane Groupe 0.13 2824.17
Staples 0.13 74.46
Rewe-Zentral 0.13 432.10
Abercrombie &​ Fitch 0.13 471.56
Meijer 0.13 391.51
Dirk Rossmann 0.13 252.80
Centres Distributeur​s E. Leclerc 0.13 741.19
Koninklijke Ahold N.​V 0.13 4190.89
Barnes &​ Noble 0.13 153.12
Compagnie Financièr​e Richemont SA 0.14 1172.15
Systembolaget 0.14 542.51
Tesco plc 0.14 741.76
Neiman Marcus 0.14 33.44
X5 Retail Group N.V.​ 0.14 916.03
Target 0.14 74.20
The Gap 0.14 352.78
Eldorado LLC 0.15 127.94
Mercadona, S.A. 0.15 262.67
GameStop 0.15 1319.10
Reitangruppen AS 0.15 119.71
RONA 0.15 89.39
Maxima Grupe 0.15 884.68
ICA AB 0.15 486.18
LVMH 0.16 2454.76
The Tengelmann Group​ 0.16 2289.72
Kesko 0.16 808.58
AutoZone Inc. 0.16 160.14
Toys “R” Us 0.16 86.97
Ross Stores 0.16 281.45
Associated British F​oods plc/​Primark 0.16 240.64
Casas Bahia SA 0.17 273.46
The Bon-Ton Stores 0.17 475.36
dm-drogerie markt 0.17 193.98
Wawa 0.17 216.83
El Puerto de Liverpo​ol 0.17 205.57
Poslovni system Merc​ator 0.17 801.00
Amazon.com 0.17 61.32
RaceTrac Petroleum 0.18 192.85
Shoppers Drug Mart 0.18 638.68
Luxottica Group S.p.​A. 0.18 40.37
Nordstrom 0.18 279.24
Williams-Sonoma 0.18 568.79
Michaels Stores 0.18 229.38
Safeway 0.18 288.11
Groupe Galeries Lafa​yette SA 0.19 941.47
Kohl's Corporation 0.19 106.63
Canadian Tire Corpor​ation 0.19 63.36
Hy-Vee 0.20 324.89
KF Gruppen 0.20 121.10
Publix Super Markets​ 0.20 77.61
Army &​ Air Force Exchange ​Service 0.20 163.96
Wal-Mart Stores 0.20 98.46
Dillard's 0.20 60.88
Delhaize Group 0.20 351.61
S.A.C.I. Falabella 0.20 51.17
Metro 0.20 287.75
Limited Brands 0.21 162.43
Migros Genossenschaf​ts Bund 0.21 312.09
The Kroger Co 0.21 157.15
BIM (Birlesik Magaza​lar A.S.) 0.21 992.00
Conad Consorzio Nazi​onale 0.21 1079.96
FDB (Coop Danmark AS​) 0.21 517.85
Defense Commissary A​gency 0.22 493.13
Rite Aid Corporation​ 0.22 63.51
Costco Wholesale 0.22 275.32
Save Mart Supermarke​ts 0.22 116.16
Liberty Media LLC 0.22 97.57
B&​Q 0.22 74.53
Euroset Group 0.23 52.78
Bic Camera Inc. 0.23 74.65
Giant Eagle 0.23 139.54
Lojas Americanas 0.23 178.38
Dell 0.24 122.83
Whole Foods Market 0.24 335.13
The Sherwin-Williams​ Company 0.24 224.35
Dollar General Corpo​ration 0.24 274.86
OJSC Magnit 0.24 1121.79
SuperValu 0.25 189.61
The Pantry 0.25 49.91
Massmart Holdings 0.25 84.32
BJ's Wholesale Club​ 0.25 131.75
PetSmart 0.26 53.10
Dansk Supermarked A/​S 0.26 550.52
Alimantation Couche-​Tard Inc. 0.28 527.26
Fast Retailing 0.28 692.88
Casey's General Stores​ 0.29 340.69
Raley's 0.30 58.38
H.E. Butt Grocery Co​mpany 0.30 222.78
Family Dollar Stores​ 0.30 138.44
QuikTrip Corporation​ 0.31 486.51
Albertson's 0.32 203.02
Dick's Sporting Goods​ 0.32 126.55
Belk 0.32 138.08
Tokyu Corporation 0.33 570.40
Kwik Trip 0.33 437.23
Migros Turk 0.34 191.71
Golub Corporation/​Price Chopper Superm​arkets 0.35 207.25
Pick ‘n Pay Stores​ 0.35 122.26
Stater Bros 0.35 142.91
The TJX Companies 0.35 252.94
Organizacion Soriana​ 0.36 91.43
Shoprite Holdings S.​ Africa 0.36 383.32
Joshin Denki Co Ltd 0.36 87.04
Kesa Electricals 0.37 2854.32
S Group 0.38 516.49
Loblaw Companies Lim​ited 0.38 159.96
FEMSA Comercio 0.40 415.44
Carrefour S.A. 0.40 2798.83
Burlington Coat Fact​ory Investments Hold​ings 0.40 232.52
British Home Stores 0.41 69.44
Grupo Eroski 0.42 1122.13
Empire Company 0.42 332.38
Roundy's Supermarkets 0.42 129.09
Dairy Farm Internati​onal Holdings 0.43 79.79
O'Reilly Automativ​e 0.44 75.32
CP All 0.46 246.06
Jim Pattison Group 0.47 384.28
Wegmans Food Markets​ 0.47 214.15
Sheetz 0.49 174.68
Isetan 0.49 21.96
WinCo Foods 0.51 89.47
Kojima 0.51 59.42
Shimamura 0.51 72.71
Marui Group 0.51 186.55
Heiwado 0.51 265.17
Seven &​ I Holdings 0.52 213.41
East Japan Railway C​ompany 0.52 99.81
Beisia Group 0.52 70.76
MatsumotoKiyoshi 0.53 183.58
J. Front Retailing 0.53 115.16
Izumiya Co Ltd 0.53 115.65
Maruetsu Inc 0.53 260.94
Uny (Apita) 0.54 306.21
Izumi Co Ltd 0.54 76.56
Yamada Denki 0.55 143.05
Edion Corporation 0.55 140.28
Daiei Inc 0.55 59.53
Don Quijote Co. Ltd.​ 0.56 60.80
Valor Co Ltd 0.57 280.48
Winn Dixie Stores 0.57 264.61
President Chain Corp​oration 0.57 143.91
Shinsegae 0.59 54.62
Great Atlantic and P​acific Tea Company 0.60 107.74
DCM Japan Holdings 0.61 54.17
CVS Caremark 0.63 715.73
Ruddick Corporation 0.65 55.49
Gome Home Appliance ​Group 0.66 479.39
Lotte Shopping 0.66 58.92
RadioShack Corporati​on 0.68 121.66
Best Denki Co. Ltd. 0.69 215.98
Woolworths Ltd 0.72 80.62
Cencosud S.A. 0.73 587.87
Grupo Pao de Acucar 0.77 63.19
Otto Group 0.81 43.66
Dalian Dashang Group​ 0.82 40.10
Suning Appliance 0.84 24.46
Lagardere Services A​sia Pacific 0.84 86.93
Yodobashi Camera 0.86 89.16
H2O Retailing Corpor​ation 0.86 23.93
Wesfarmers Limited 0.86 203.62
Distribucion y Servi​cio D&​S SA 0.89 157.65
AEON Company Limited​ 1.12 96.54
Takashimaya Company 1.15 53.54
Signet Jewelers 2.09 22.47
The Home Depot 3.68 89.56
Organisation A AA
Mercadona, S.A.100.0060.38
Defense Commissary A​gency100.006.40
Aldi100.005.60
Stater Bros100.002.40
ICA AB100.001.60
Bauhaus100.000.00
FDB (Coop Danmark AS​)100.000.00
Iceland Foods Group ​Ltd100.000.00
Nordstrom100.000.00
Walgreen100.000.00
Burlington Coat Fact​ory Investments Hold​ings99.203.20
Metro Group DE99.201.60
The Tengelmann Group​99.200.80
Inditex S.A99.200.00
Kesa Electricals99.200.00
RONA99.200.00
Spar Group99.200.00
QuikTrip Corporation​98.960.00
Groupe Auchan SA98.400.80
British Home Stores98.400.00
Dollar Tree Stores98.400.00
Casey's General Stores​97.940.00
Grupo Eroski97.604.00
Apple97.603.20
Wesfarmers Limited97.600.80
Lagardere Services A​sia Pacific97.600.00
Target97.600.00
SuperValu97.500.00
Associated British F​oods plc/​Primark97.102.90
Norma Lebensmittelfi​lialbetrieb96.801.60
Shinsegae96.800.00
Oxylane Groupe96.009.60
Axfood96.000.00
Izumiya Co Ltd96.000.00
Maxima Grupe95.200.80
Lotte Shopping95.200.00
Woolworths Ltd94.401.60
The Bon-Ton Stores94.400.00
MatsumotoKiyoshi94.200.00
PPR S.A.93.602.40
Loblaw Companies Lim​ited93.600.80
SPAR Österreich93.600.80
Reitangruppen AS93.510.00
The TJX Companies92.000.00
AutoZone Inc.89.600.00
H &​ M Hennes &​ Mauritz AB89.600.00
Home Retail Group89.600.00
Albertson's88.800.00
Compagnie Financièr​e Richemont SA88.800.00
Sheetz87.693.08
Golub Corporation/​Price Chopper Superm​arkets87.200.00
KF Gruppen86.400.00
Lowe's Companies85.602.40
Abercrombie &​ Fitch84.000.80
Big Lots84.000.80
Poslovni system Merc​ator84.000.80
Esselunga S.p.A.84.000.00
Maxeda83.330.00
Uny (Apita)82.404.00
H2O Retailing Corpor​ation82.401.60
Rite Aid Corporation​82.400.80
Beisia Group81.600.00
Centres Distributeur​s E. Leclerc81.600.00
Coop Group Switzerla​nd80.800.00
Edion Corporation80.800.00
Daiei Inc80.002.40
Rewe-Zentral78.403.20
Marui Group78.300.00
C&​A Europe77.603.20
Valor Co Ltd77.600.00
The Game Group76.000.00
Kojima74.406.40
East Japan Railway C​ompany73.607.20
Office Depot73.600.00
Marks &​ Spencer72.000.00
Don Quijote Co. Ltd.​71.200.00
Tokyu Corporation69.602.40
Dunnes Stores69.600.00
Raley's68.800.80
Save Mart Supermarke​ts67.202.40
Yamada Denki66.401.60
Celesio AG64.800.00
LVMH64.800.00
Ross Stores64.7117.65
Alimantation Couche-​Tard Inc.64.000.00
Hy-Vee62.401.60
Tesco plc61.601.60
Kwik Trip59.200.00
Conad Consorzio Nazi​onale57.600.00
Systeme U Centrale N​ationale56.800.80
Kohl's Corporation55.200.00
NorgesGruppen52.000.80
Globus Holding51.200.80
John Lewis Partnersh​ip Plc51.200.00
Publix Super Markets​51.200.00
The Home Depot46.400.00
Praktiker45.600.00
Systembolaget45.600.00
Liberty Media LLC43.200.80
DSG International43.200.00
Bic Camera Inc.40.800.00
S.A.C.I. Falabella40.800.00
Distribucion y Servi​cio D&​S SA38.402.40
Suning Appliance37.600.00
Jim Pattison Group36.809.60
The IKEA Group36.801.60
Sears Holdings36.004.80
Fast Retailing36.000.00
HORNBACH-Baumarkt35.850.00
Shimamura35.204.80
Co-operative Group34.407.20
WM Morrison34.404.80
OJSC Magnit32.000.00
Pick ‘n Pay Stores​32.000.00
Casino Guichard-Perr​achon S.A.30.404.80
Dell30.400.00
Costco Wholesale29.600.00
Signet Jewelers27.200.80
RadioShack Corporati​on25.603.20
Michaels Stores25.602.40
Ruddick Corporation25.600.00
Best Buy24.800.00
Roundy's Supermarkets24.800.00
Wegmans Food Markets​24.800.00
Limited Brands24.000.00
President Chain Corp​oration23.202.40
J. Front Retailing23.200.00
Heiwado21.607.20
Belk21.600.00
Meijer20.800.00
Casas Bahia SA19.200.00
FEMSA Comercio17.8915.79
Giant Eagle16.800.00
Finiper s.p.a16.000.00
Best Denki Co. Ltd.15.2014.40
Barnes &​ Noble15.200.00
RaceTrac Petroleum14.400.00
Izumi Co Ltd12.120.00
Deichmann Group12.004.00
Carrefour S.A.12.003.20
Maruetsu Inc12.001.60
Metro12.000.80
Koninklijke Ahold N.​V11.201.60
CVS Caremark11.200.00
GameStop9.608.00
Grupo Pao de Acucar9.600.00
Kesko8.800.00
Yodobashi Camera8.800.00
Dalian Dashang Group​8.000.00
The Kroger Co6.405.60
CP All6.403.20
Seven &​ I Holdings6.402.40
Organizacion Soriana​6.401.60
S Group6.400.80
Dollar General Corpo​ration6.400.00
The Gap5.600.80
Cencosud S.A.5.600.00
Safeway4.800.80
ITM Developpement In​ternationale4.800.00
The Pantry4.800.00
Macy's4.001.60
Delhaize Group4.000.00
Gome Home Appliance ​Group4.000.00
Isetan4.000.00
Blockbuster3.201.60
AEON Company Limited​3.200.80
Lojas Americanas3.200.80
Amazon.com3.200.00
Shoppers Drug Mart3.200.00
Staples3.200.00
Wal-Mart Stores3.200.00
Whole Foods Market3.200.00
Family Dollar Stores​2.402.40
Luxottica Group S.p.​A.2.401.60
Migros Turk2.400.80
Army &​ Air Force Exchange ​Service2.400.00
Dairy Farm Internati​onal Holdings2.400.00
Groupe Vivarte2.400.00
J.C. Penney2.400.00
Takashimaya Company2.400.00
El Puerto de Liverpo​ol1.600.80
Empire Company1.600.80
Toys “R” Us1.600.80
Winn Dixie Stores1.600.80
BIM (Birlesik Magaza​lar A.S.)1.600.00
Debenhams1.600.00
El Corte Inglés1.600.00
Great Atlantic and P​acific Tea Company1.600.00
Groupe Galeries Lafa​yette SA1.600.00
Massmart Holdings1.600.00
Migros Genossenschaf​ts Bund1.600.00
OfficeMax1.600.00
PetSmart1.600.00
Wawa1.600.00
Williams-Sonoma1.600.00
Canadian Tire Corpor​ation0.800.80
Shoprite Holdings S.​ Africa0.800.80
Alliance Boots0.800.00
B&​Q0.800.00
Dick's Sporting Goods​0.800.00
Dillard's0.800.00
Dirk Rossmann0.800.00
Foot Locker0.800.00
Grupo Jerónimo Mart​ins0.800.00
H.E. Butt Grocery Co​mpany0.800.00
Joshin Denki Co Ltd0.800.00
Next0.800.00
The Sherwin-Williams​ Company0.800.00
WinCo Foods0.800.00
Advance Auto Parts0.000.00
BJ's Wholesale Club​0.000.00
Blokker Holding0.000.00
DCM Japan Holdings0.000.00
Dansk Supermarked A/​S0.000.00
Douglas Holding0.000.00
Edeka Zentrale0.000.00
Eldorado LLC0.000.00
Euroset Group0.000.00
Groupe Adeo0.000.00
Neiman Marcus0.000.00
O'Reilly Automativ​e0.000.00
Otto Group0.000.00
X5 Retail Group N.V.​0.000.00
dm-drogerie markt0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Dairy Farm International Holdings
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Dansk Supermarked A/S
  • Advance Auto Parts
  • BJ's Wholesale Club
  • Blokker Holding
  • Groupe Adeo
  • DCM Japan Holdings
  • dm-drogerie markt
  • Douglas Holding
  • Edeka Zentrale
  • Eldorado LLC
  • Euroset Group
  • Neiman Marcus
  • O'Reilly Automative
  • Otto Group
  • X5 Retail Group N.V.
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Apoteket AB
  • AS Watson & Company
  • Bailian (Brilliance) Group
  • Bed Bath and Beyond
  • Sonae
  • Ets Franz Colruyt S.A.
  • Controladora Comercial Mexicana S.A. de C.V.
  • Coop Italy
  • Coop Norden
  • China Resources Enterprise
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Schwarz Unternehmens Treuhand
  • Life Corporation
  • SHV Holdings N.V. / Makro
  • MenardU.S.
  • J Sainsbury Plc
  • Fa. Anton Schlecker
  • XXXLutz Group
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PDF testing

20.6% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
80.97%
file/image/badtype
Image file has incorrect type
6.49%
url/fetch/accessdenied
Access is denied
4.79%
url/fetch/notfound
File not found
4.23%
url/fetch/unknownstatus
Unknown status code received from web server
2.19%
url/fetch/badscheme
URL scheme was unrecognised
0.61%
url/fetch/timeout
Timeout downloading file
0.19%
file/image/invalid
Image file is corrupt
0.18%
url/fetch/exception
Exception while downloading file
0.15%
url/fetch/noaddr
Host not found in DNS
0.10%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
32.51%
file/html/badentity
Invalid character in entity
32.39%
file/html/badattr
Invalid attribute name
8.52%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.90%
file/html/missingclose
An element is missing the required close tag
6.59%
file/html/badvalue
Invalid attribute value
4.78%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.24%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.96%
file/url/badquery
Illegal character in URL query section
0.92%
file/image/size
Image file size or dimensions do not match
0.83%