2011 Q2/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    03 Apr 2011

  • Total URLs tested:

    711,281

  • Total tests run:

    231,500,217

  • Total number of PDF's:

    12,842

  • URLs failing functional tests:

    11.33%

  • Pages failing code standards:

    91.89%

  • Pages missing a title:

    3.15%

  • Pages failing accessibility level A:

    49.66%

  • Pages failing accessibility level AA:

    98.64%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 323,706 failures

  • Fastest average response time:

    Arcadia Group Limited (http://www.arcadiagroup.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Arcadia Group Limite​d 0.01 3017.92
John Lewis Partnersh​ip Plc 0.02 546.29
Associated British F​oods plc/​Primark 0.02 1444.38
Groupe Vivarte 0.03 398.70
Groupe Galeries Lafa​yette SA 0.03 586.62
Louis Delhaize S.A. 0.03 112.01
Debenhams 0.03 126.84
Foot Locker 0.03 169.60
Kingfisher 0.03 2372.05
H &​ M Hennes &​ Mauritz AB 0.04 318.11
Groupe Auchan SA 0.04 2518.34
WM Morrison 0.04 1459.00
HORNBACH-Baumarkt 0.05 2982.06
Dunnes Stores 0.05 537.76
Alliance Boots 0.05 2817.71
dm-drogerie markt 0.05 222.12
Metro Group DE 0.05 2347.06
OfficeMax 0.06 527.42
Tesco plc 0.06 1365.35
Norma Lebensmittelfi​lialbetrieb 0.06 427.80
Fa. Anton Schlecker 0.06 1086.45
Edeka Zentrale 0.06 925.32
Iceland Foods Group ​Ltd 0.06 544.43
Blokker Holding 0.06 294.77
Aldi 0.06 454.45
Deichmann Group 0.06 1174.60
Home Retail Group 0.06 464.72
Maxeda 0.06 135.47
DSG International 0.07 1191.69
SHV Holdings N.V. /​ Makro 0.07 254.25
Finiper s.p.a 0.07 323.51
Dollar Tree Stores 0.07 524.47
J Sainsbury Plc 0.07 585.03
Koninklijke Ahold N.​V 0.07 506.45
Rewe-Zentral 0.07 927.34
GameStop 0.07 481.79
Grupo Eroski 0.08 404.99
Macy's 0.08 199.55
Staples 0.08 264.99
Lowe's Companies 0.08 605.20
The IKEA Group 0.08 1176.54
Sonae 0.08 805.54
Esselunga S.p.A. 0.08 688.27
Globus Holding 0.08 532.87
Migros Genossenschaf​ts Bund 0.08 833.79
ITM Developpement In​ternationale 0.08 1564.18
LVMH 0.09 527.57
PPR S.A. 0.09 2606.29
Praktiker 0.09 252.08
Blockbuster 0.09 252.99
The Tengelmann Group​ 0.09 1030.06
C&​A Europe 0.09 858.93
The Game Group 0.09 1251.19
Kohl's Corporation 0.09 312.26
Best Buy 0.09 79.05
Target 0.09 163.73
Kesko 0.10 796.57
Celesio AG 0.10 73.38
Barnes &​ Noble 0.10 142.85
Williams-Sonoma 0.10 412.42
Carrefour S.A. 0.10 1636.28
Advance Auto Parts 0.10 333.21
Borders Group 0.10 236.02
Sears Holdings 0.11 700.25
Wal-Mart Stores 0.11 197.11
ICA AB 0.11 254.60
Oxylane Groupe 0.11 360.65
Co-operative Group 0.11 289.24
Abercrombie &​ Fitch 0.11 1227.70
Groupe Adeo 0.12 298.74
Meijer 0.12 331.20
The Gap 0.12 406.88
S Group 0.12 165.99
Safeway 0.12 366.64
Coop Group Switzerla​nd 0.12 511.43
Marks &​ Spencer 0.12 179.26
Next 0.13 600.36
SPAR Österreich 0.13 800.53
Amazon.com 0.13 105.29
Michaels Stores 0.13 198.97
Bic Camera Inc. 0.13 308.70
Maxima Grupe 0.13 245.42
Mercadona, S.A. 0.13 370.01
Office Depot 0.13 238.92
Apple 0.14 1107.48
Walgreen 0.14 459.87
NorgesGruppen 0.14 1236.27
The Kroger Co 0.14 371.00
Toys “R” Us 0.14 151.25
Axfood 0.15 271.43
Ross Stores 0.15 278.24
Systembolaget 0.15 248.66
Conad Consorzio Nazi​onale 0.15 77.88
BJ's Wholesale Club​ 0.16 271.27
Centres Distributeur​s E. Leclerc 0.16 101.31
Lojas Americanas 0.16 307.17
Wawa 0.16 278.07
Poslovni system Merc​ator 0.17 1094.33
X5 Retail Group N.V.​ 0.17 97.65
Dillard's 0.18 503.80
Defense Commissary A​gency 0.18 356.53
Belk 0.18 99.78
Publix Super Markets​ 0.19 70.55
RaceTrac Petroleum 0.19 205.43
OJSC Magnit 0.19 660.49
Fast Retailing 0.19 495.18
Loblaw Companies Lim​ited 0.19 332.13
Metro 0.19 114.57
Casas Bahia SA 0.19 336.54
The Pantry 0.19 52.65
Compagnie Financièr​e Richemont SA 0.19 1230.17
Spar Group 0.19 624.62
Eldorado LLC 0.20 135.02
Luxottica Group S.p.​A. 0.20 199.66
Dell 0.20 176.79
Limited Brands 0.20 580.72
Casino Guichard-Perr​achon S.A. 0.20 1557.19
Sheetz 0.21 124.53
Family Dollar Stores​ 0.21 144.19
Bauhaus 0.21 3028.30
Winn Dixie Stores 0.21 154.98
Otto Group 0.22 1643.52
The TJX Companies 0.22 323.52
Save Mart Supermarke​ts 0.22 115.58
Dick's Sporting Goods​ 0.23 111.59
The Sherwin-Williams​ Company 0.23 262.88
CP All 0.23 145.48
Burlington Coat Fact​ory Investments Hold​ings 0.23 89.41
Big Lots 0.23 107.04
Tokyu Corporation 0.23 686.96
Hy-Vee 0.24 130.89
BIM (Birlesik Magaza​lar A.S.) 0.24 492.56
Nordstrom 0.24 310.86
AutoZone Inc. 0.24 114.85
Army &​ Air Force Exchange ​Service 0.24 327.99
H.E. Butt Grocery Co​mpany 0.24 246.84
Liberty Media LLC 0.25 165.50
SuperValu 0.25 55.92
PetSmart 0.25 138.42
Whole Foods Market 0.25 141.17
J.C. Penney 0.26 131.55
RONA 0.26 318.58
Systeme U Centrale N​ationale 0.27 571.64
Great Atlantic and P​acific Tea Company 0.27 245.15
Canadian Tire Corpor​ation 0.27 98.57
Stater Bros 0.27 184.73
QuikTrip Corporation​ 0.27 259.79
FEMSA Comercio 0.28 315.64
El Puerto de Liverpo​ol 0.28 175.44
Apoteket AB 0.29 516.16
Dollar General Corpo​ration 0.29 220.75
Raley's 0.30 109.52
Golub Corporation/​Price Chopper Superm​arkets 0.30 60.67
Douglas Holding 0.30 1226.00
Roundy's Supermarkets 0.31 139.91
Euroset Group 0.31 205.39
Migros Turk 0.31 297.69
Giant Eagle 0.32 148.71
Life Corporation 0.32 59.35
Neiman Marcus 0.32 36.30
Yodobashi Camera 0.32 66.84
Jim Pattison Group 0.33 84.87
Controladora Comerci​al Mexicana S.A. de ​C.V. 0.34 185.93
Pick ‘n Pay Stores​ 0.34 88.76
Albertson's 0.36 209.24
WinCo Foods 0.36 93.56
Alimantation Couche-​Tard Inc. 0.37 223.60
O'Reilly Automativ​e 0.37 111.76
Grupo Jerónimo Mart​ins 0.38 87.21
Organizacion Soriana​ 0.41 54.15
Kesa Electricals 0.41 241.84
Joshin Denki Co Ltd 0.41 72.06
Suning Appliance 0.44 149.61
KF Gruppen 0.44 430.02
Distribucion y Servi​cio D&​S SA 0.45 136.05
CVS Caremark 0.47 169.30
RadioShack Corporati​on 0.47 86.54
Massmart Holdings 0.47 152.66
J. Front Retailing 0.49 109.51
Casey's General Stores​ 0.49 195.83
Marui Group 0.50 109.56
Heiwado 0.50 157.18
Izumiya Co Ltd 0.51 48.53
Shimamura 0.51 72.95
Grupo Pao de Acucar 0.51 22.58
Kojima 0.51 64.87
East Japan Railway C​ompany 0.51 13.95
Uny (Apita) 0.52 228.24
H2O Retailing Corpor​ation 0.52 87.28
Maruetsu Inc 0.52 157.61
Inditex S.A 0.52 59.85
DCM Japan Holdings 0.53 60.90
Isetan 0.53 21.03
Yamada Denki 0.53 106.20
Edion Corporation 0.53 116.64
Delhaize Group 0.53 195.91
Izumi Co Ltd 0.53 83.15
Beisia Group 0.53 80.36
Wegmans Food Markets​ 0.54 87.25
MatsumotoKiyoshi 0.54 113.90
Daiei Inc 0.54 58.18
Don Quijote Co. Ltd.​ 0.54 109.84
El Corte Inglés 0.54 209.08
Seven &​ I Holdings 0.55 22.88
Shinsegae 0.57 62.62
Bailian (Brilliance)​ Group 0.58 35.57
Lotte Shopping 0.59 67.20
Valor Co Ltd 0.59 32.21
Costco Wholesale 0.60 79.53
Dansk Supermarked A/​S 0.60 334.17
Shoprite Holdings S.​ Africa 0.62 182.64
Ruddick Corporation 0.62 113.08
Woolworths Ltd 0.62 68.01
Signet Jewelers 0.63 342.70
China Resources Ente​rprise 0.63 35.42
Dairy Farm Internati​onal Holdings 0.64 53.90
Cencosud S.A. 0.65 71.96
Kwik Trip 0.66 81.61
FDB (Coop Danmark AS​) 0.66 1010.06
Lagardere Services A​sia Pacific 0.68 61.99
Reitangruppen AS 0.69 678.16
AS Watson &​ Company 0.70 78.16
Gome Home Appliance ​Group 0.71 140.50
Best Denki Co. Ltd. 0.72 47.60
AEON Company Limited​ 0.73 79.05
President Chain Corp​oration 0.83 131.01
Takashimaya Company 0.95 86.23
Wesfarmers Limited 0.99 52.91
Dalian Dashang Group​ 1.06 14.05
HMV Group 1.56 166.31
Dirk Rossmann 2.58 203.25
The Home Depot 2.88 499.92
Organisation A AA
Mercadona, S.A.100.0054.40
Iceland Foods Group ​Ltd100.0016.00
QuikTrip Corporation​100.0012.39
Kingfisher100.006.40
DSG International100.000.80
Home Retail Group100.000.80
Walgreen100.000.80
Groupe Auchan SA100.000.00
Groupe Vivarte100.000.00
H &​ M Hennes &​ Mauritz AB100.000.00
J Sainsbury Plc100.000.00
KF Gruppen100.000.00
Otto Group100.000.00
Signet Jewelers100.000.00
Grupo Eroski99.2083.20
Arcadia Group Limite​d99.200.00
Axfood99.200.00
Groupe Adeo99.200.00
Kesa Electricals99.200.00
Spar Group99.200.00
The Tengelmann Group​99.200.00
Williams-Sonoma99.200.00
The Game Group98.406.40
Carrefour S.A.98.400.80
Apple98.400.00
Blokker Holding98.400.00
Macy's98.400.00
Migros Genossenschaf​ts Bund98.400.00
Poslovni system Merc​ator98.400.00
Abercrombie &​ Fitch97.602.40
Wesfarmers Limited97.600.80
AEON Company Limited​97.600.00
Celesio AG97.600.00
Next97.600.00
Whole Foods Market97.600.00
Oxylane Groupe96.920.00
Limited Brands96.800.00
Winn Dixie Stores96.800.00
dm-drogerie markt96.800.00
H2O Retailing Corpor​ation96.009.60
Sonae96.000.80
Beisia Group96.000.00
Big Lots96.000.00
Defense Commissary A​gency96.000.00
NorgesGruppen96.000.00
Rewe-Zentral96.000.00
SHV Holdings N.V. /​ Makro96.000.00
Inditex S.A95.2011.20
Metro Group DE95.202.40
ITM Developpement In​ternationale95.200.00
SPAR Österreich95.200.00
Staples95.200.00
Liberty Media LLC95.190.00
Nordstrom93.600.00
Ross Stores92.860.00
Tesco plc92.004.80
Apoteket AB92.000.00
Groupe Galeries Lafa​yette SA91.380.00
The Sherwin-Williams​ Company91.204.00
Daiei Inc91.200.00
HMV Group91.200.00
Marks &​ Spencer91.200.00
Associated British F​oods plc/​Primark90.403.20
Woolworths Ltd90.400.00
Compagnie Financièr​e Richemont SA89.600.00
Debenhams88.800.00
Eldorado LLC88.800.00
Lojas Americanas88.000.00
Coop Group Switzerla​nd87.2012.00
Massmart Holdings87.200.80
CVS Caremark86.400.00
Dell86.400.00
S Group86.400.00
FEMSA Comercio85.602.40
Conad Consorzio Nazi​onale85.600.00
SuperValu85.510.00
Casas Bahia SA84.800.00
Delhaize Group84.000.80
Casino Guichard-Perr​achon S.A.84.000.00
Grupo Jerónimo Mart​ins83.200.00
Kojima83.200.00
Lowe's Companies83.200.00
Norma Lebensmittelfi​lialbetrieb82.400.80
Seven &​ I Holdings82.400.80
Maxeda78.400.80
Izumiya Co Ltd78.400.00
Aldi77.600.00
Esselunga S.p.A.77.600.00
Valor Co Ltd77.600.00
Sheetz77.080.00
Albertson's76.800.80
Maxima Grupe76.800.00
Marui Group76.090.00
Co-operative Group76.000.00
AutoZone Inc.73.600.00
Barnes &​ Noble73.600.00
Shimamura72.800.00
Office Depot72.000.00
Uny (Apita)70.400.80
Koninklijke Ahold N.​V70.400.00
Stater Bros69.000.00
PPR S.A.68.800.00
Shinsegae68.000.00
Takashimaya Company65.605.60
The Kroger Co65.600.00
Save Mart Supermarke​ts62.401.60
Kwik Trip61.600.00
Sears Holdings61.600.00
Edion Corporation60.003.20
Alliance Boots60.002.40
Don Quijote Co. Ltd.​59.200.80
Reitangruppen AS58.440.00
DCM Japan Holdings58.4027.20
RadioShack Corporati​on58.3316.67
Safeway56.005.60
Dunnes Stores54.400.00
WM Morrison54.400.00
C&​A Europe53.600.80
Michaels Stores53.600.00
Best Buy52.800.00
East Japan Railway C​ompany52.001.60
OfficeMax51.200.00
H.E. Butt Grocery Co​mpany49.600.00
ICA AB48.000.00
Yamada Denki48.000.00
Deichmann Group44.000.00
Lotte Shopping40.000.00
Target38.400.80
Tokyu Corporation38.400.80
Bic Camera Inc.38.400.00
Fa. Anton Schlecker38.400.00
Bailian (Brilliance)​ Group37.600.00
Systembolaget36.800.00
Amazon.com36.000.00
Alimantation Couche-​Tard Inc.35.200.00
HORNBACH-Baumarkt33.600.00
Pick ‘n Pay Stores​33.600.00
Douglas Holding31.200.00
Distribucion y Servi​cio D&​S SA29.030.00
Metro28.800.00
J. Front Retailing28.570.00
Casey's General Stores​28.000.00
Publix Super Markets​28.000.00
El Corte Inglés27.200.00
Fast Retailing23.200.00
MatsumotoKiyoshi22.220.00
Roundy's Supermarkets21.600.00
President Chain Corp​oration19.200.00
Golub Corporation/​Price Chopper Superm​arkets18.400.00
Dalian Dashang Group​17.600.00
Family Dollar Stores​16.800.80
Giant Eagle16.000.00
Kohl's Corporation15.200.00
Izumi Co Ltd14.550.00
RaceTrac Petroleum13.600.00
Heiwado12.802.40
The Home Depot12.800.00
Jim Pattison Group11.200.00
Grupo Pao de Acucar10.400.00
Suning Appliance10.400.00
Loblaw Companies Lim​ited8.800.80
Systeme U Centrale N​ationale8.800.00
Dirk Rossmann8.000.00
Finiper s.p.a8.000.00
Luxottica Group S.p.​A.8.000.00
Raley's8.000.00
Edeka Zentrale6.400.80
Bauhaus6.400.00
Isetan5.600.00
Best Denki Co. Ltd.4.800.00
Controladora Comerci​al Mexicana S.A. de ​C.V.4.800.00
Great Atlantic and P​acific Tea Company4.800.00
Praktiker4.000.80
J.C. Penney4.000.00
The IKEA Group4.000.00
Wal-Mart Stores4.000.00
WinCo Foods4.000.00
Cencosud S.A.3.200.00
The TJX Companies3.200.00
X5 Retail Group N.V.​3.200.00
Dairy Farm Internati​onal Holdings2.440.00
BJ's Wholesale Club​2.400.00
Dollar General Corpo​ration2.400.00
Army &​ Air Force Exchange ​Service1.600.00
FDB (Coop Danmark AS​)1.600.00
Hy-Vee1.600.00
John Lewis Partnersh​ip Plc1.600.00
Maruetsu Inc1.600.00
Toys “R” Us1.600.00
Wegmans Food Markets​1.600.00
Yodobashi Camera1.600.00
Globus Holding0.800.80
PetSmart0.800.80
BIM (Birlesik Magaza​lar A.S.)0.800.00
Blockbuster0.800.00
Borders Group0.800.00
Centres Distributeur​s E. Leclerc0.800.00
China Resources Ente​rprise0.800.00
Dansk Supermarked A/​S0.800.00
Dick's Sporting Goods​0.800.00
Dillard's0.800.00
Dollar Tree Stores0.800.00
El Puerto de Liverpo​ol0.800.00
Gome Home Appliance ​Group0.800.00
Neiman Marcus0.800.00
OJSC Magnit0.800.00
RONA0.800.00
AS Watson &​ Company0.000.00
Advance Auto Parts0.000.00
Belk0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
CP All0.000.00
Canadian Tire Corpor​ation0.000.00
Costco Wholesale0.000.00
Euroset Group0.000.00
Foot Locker0.000.00
GameStop0.000.00
Joshin Denki Co Ltd0.000.00
Kesko0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
Meijer0.000.00
Migros Turk0.000.00
O'Reilly Automativ​e0.000.00
Organizacion Soriana​0.000.00
Ruddick Corporation0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Gap0.000.00
The Pantry0.000.00
Wawa0.000.00
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Error free sites

The following sites scored full marks for Function.

  • China Resources Enterprise
  • Kwik Trip
  • Life Corporation
  • El Puerto de Liverpool
  • Spar Group
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Joshin Denki Co Ltd
  • CP All
  • Advance Auto Parts
  • AS Watson & Company
  • Belk
  • Burlington Coat Factory Investments Holdings
  • Canadian Tire Corporation
  • Costco Wholesale
  • Euroset Group
  • Foot Locker
  • GameStop
  • The Gap
  • Kesko
  • Life Corporation
  • Louis Delhaize S.A.
  • Lagardere Services Asia Pacific
  • LVMH
  • Meijer
  • Migros Turk
  • O'Reilly Automative
  • Ruddick Corporation
  • Shoprite Holdings S. Africa
  • The Pantry
  • Wawa
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Bed Bath and Beyond
  • The Bon-Ton Stores
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • Empire Company
  • S.A.C.I. Falabella
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Schwarz Unternehmens Treuhand
  • MenardU.S.
  • Rite Aid Corporation
  • Shoppers Drug Mart
  • XXXLutz Group
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PDF testing

22.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
93.59%
url/fetch/notfound
File not found
3.70%
url/fetch/accessdenied
Access is denied
1.50%
url/fetch/unknownstatus
Unknown status code received from web server
0.40%
url/fetch/connref
Connection refused by server
0.27%
url/fetch/timeout
Timeout downloading file
0.19%
url/fetch/exception
Exception while downloading file
0.12%
url/fetch/noaddr
Host not found in DNS
0.10%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.05%
url/fetch/redirectloop
Redirect points back to the original page
0.03%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
29.45%
file/html/unknownentity
Unknown entity name
28.79%
file/html/missingclose
An element is missing the required close tag
11.82%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
8.83%
file/html/badattr
Invalid attribute name
6.76%
file/html/badvalue
Invalid attribute value
6.65%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.90%
file/html/missingattr
A start tag is missing required attributes
1.55%
file/url/badquery
Illegal character in URL query section
1.04%
file/html/closingunopened
A redundant close tag was found
1.00%