2010 Q2/UK - Top 50 Retailers



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INDEX Facts

  • Completed date:

    07 Apr 2010

  • Total URLs tested:

    330,018

  • Total tests run:

    107,279,224

  • Total number of PDF's:

    899

  • URLs failing functional tests:

    24.56%

  • Pages failing code standards:

    93.53%

  • Pages missing a title:

    1.55%

  • Pages failing accessibility level A:

    55.48%

  • Pages failing accessibility level AA:

    97.78%

  • Poorest code quality:

    Mothercare (http://www.mothercare.com/) - 364,713 failures

  • Fastest average response time:

    DFS (http://www.dfs.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
DFS100.00100.00
Currys100.000.00
Dixons100.000.00
P C World100.000.00
Next97.600.80
Hamleys97.600.00
QVCUK.com96.803.20
Top Shop96.800.00
Harvey Nichols95.200.00
Sainsbury94.400.00
Comet UK91.200.00
Marks &​ Spencer91.200.00
Toys R Us90.400.00
Figleaves88.800.00
Carphone Warehouse82.400.00
Waitrose75.200.80
Homebase72.000.00
Wickes72.000.00
Disney71.200.80
HMV69.600.00
Asda66.400.00
Amazon UK51.200.00
John Lewis Stores50.400.00
Ted Baker48.801.60
Very43.200.00
Mothercare36.000.00
House of Fraser20.000.00
E Bay14.400.80
Halfords14.400.00
asos.com14.400.00
Debenhams11.200.00
Ebuyer7.200.00
Ikea6.400.00
Game4.800.00
J D Williams3.200.00
Net a Porter2.400.00
Tesco Direct2.400.00
W H Smith0.800.80
Argos0.800.00
Waterstones0.800.00
Anne Summers0.000.00
B&​Q0.000.00
Boots0.000.00
Firebox0.000.00
Harrods0.000.00
La Senza0.000.00
Play.com0.000.00
Staples0.000.00
Thorntons0.000.00
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Anne Summers
  • Boots
  • B&Q
  • Firebox
  • Harrods
  • La Senza
  • Play.com
  • Staples
  • Thorntons
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Borders
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PDF testing

13.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
94.83%
url/fetch/unknownstatus
Unknown status code received from web server
3.60%
url/fetch/notfound
File not found
0.78%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.37%
url/fetch/badstatus
Bad HTTP status returned by server
0.22%
url/fetch/timeout
Timeout downloading file
0.16%
url/fetch/accessdenied
Access is denied
0.02%
url/fetch/noaddr
Host not found in DNS
0.01%
url/fetch/badscheme
URL scheme was unrecognised
0.00%
url/fetch/connref
Connection refused by server
0.00%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
42.80%
file/html/badentity
Invalid character in entity
42.65%
file/html/badattr
Invalid attribute name
2.99%
file/url/badpath
Illegal character in URL path section
2.93%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
2.89%
file/html/badvalue
Invalid attribute value
1.92%
url/fetch/moved
A "301 Moved Permanently" response was received
1.01%
file/url/badquery
Illegal character in URL query section
0.98%
file/html/missingattr
A start tag is missing required attributes
0.52%
file/html/closingunopened
A redundant close tag was found
0.45%