2010 Q2/UK - Top 50 Retailers

INDEX Facts
- Completed date:
07 Apr 2010
- Total URLs tested:
330,018
- Total tests run:
107,279,224
- Total number of PDF's:
899
- URLs failing functional tests:
24.56%
- Pages failing code standards:
93.53%
- Pages missing a title:
1.55%
- Pages failing accessibility level A:
55.48%
- Pages failing accessibility level AA:
97.78%
- Poorest code quality:
Mothercare (http://www.mothercare.com/) - 364,713 failures
- Fastest average response time:
DFS (http://www.dfs.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
Organisation | Avg. Response | Download (kB/s) |
---|---|---|
Only available for Qtr 4 2010 onwards |
Organisation | A | AA |
---|---|---|
DFS | 100.00 | 100.00 |
Currys | 100.00 | 0.00 |
Dixons | 100.00 | 0.00 |
P C World | 100.00 | 0.00 |
Next | 97.60 | 0.80 |
Hamleys | 97.60 | 0.00 |
QVCUK.com | 96.80 | 3.20 |
Top Shop | 96.80 | 0.00 |
Harvey Nichols | 95.20 | 0.00 |
Sainsbury | 94.40 | 0.00 |
Comet UK | 91.20 | 0.00 |
Marks & Spencer | 91.20 | 0.00 |
Toys R Us | 90.40 | 0.00 |
Figleaves | 88.80 | 0.00 |
Carphone Warehouse | 82.40 | 0.00 |
Waitrose | 75.20 | 0.80 |
Homebase | 72.00 | 0.00 |
Wickes | 72.00 | 0.00 |
Disney | 71.20 | 0.80 |
HMV | 69.60 | 0.00 |
Asda | 66.40 | 0.00 |
Amazon UK | 51.20 | 0.00 |
John Lewis Stores | 50.40 | 0.00 |
Ted Baker | 48.80 | 1.60 |
Very | 43.20 | 0.00 |
Mothercare | 36.00 | 0.00 |
House of Fraser | 20.00 | 0.00 |
E Bay | 14.40 | 0.80 |
Halfords | 14.40 | 0.00 |
asos.com | 14.40 | 0.00 |
Debenhams | 11.20 | 0.00 |
Ebuyer | 7.20 | 0.00 |
Ikea | 6.40 | 0.00 |
Game | 4.80 | 0.00 |
J D Williams | 3.20 | 0.00 |
Net a Porter | 2.40 | 0.00 |
Tesco Direct | 2.40 | 0.00 |
W H Smith | 0.80 | 0.80 |
Argos | 0.80 | 0.00 |
Waterstones | 0.80 | 0.00 |
Anne Summers | 0.00 | 0.00 |
B&Q | 0.00 | 0.00 |
Boots | 0.00 | 0.00 |
Firebox | 0.00 | 0.00 |
Harrods | 0.00 | 0.00 |
La Senza | 0.00 | 0.00 |
Play.com | 0.00 | 0.00 |
Staples | 0.00 | 0.00 |
Thorntons | 0.00 | 0.00 |

Failing A & AA on every page
The following sites failed high priority tests on every page.
- Anne Summers
- Boots
- B&Q
- Firebox
- Harrods
- La Senza
- Play.com
- Staples
- Thorntons

Excluded from INDEX
The following sites were excluded from the INDEX.
- Borders

PDF testing
13.7% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Top ten functional failures
The most common categories of functional failure.
url/fetch/badcookie Web server attempted to set invalid cookie |
94.83% |
url/fetch/unknownstatus Unknown status code received from web server |
3.60% |
url/fetch/notfound File not found |
0.78% |
url/fetch/noeoh No end-of-headers found in HTTP response |
0.37% |
url/fetch/badstatus Bad HTTP status returned by server |
0.22% |
url/fetch/timeout Timeout downloading file |
0.16% |
url/fetch/accessdenied Access is denied |
0.02% |
url/fetch/noaddr Host not found in DNS |
0.01% |
url/fetch/badscheme URL scheme was unrecognised |
0.00% |
url/fetch/connref Connection refused by server |
0.00% |

Top ten code quality failures
The most common categories of code quality failure.
file/html/unknownentity Unknown entity name |
42.80% |
file/html/badentity Invalid character in entity |
42.65% |
file/html/badattr Invalid attribute name |
2.99% |
file/url/badpath Illegal character in URL path section |
2.93% |
file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
2.89% |
file/html/badvalue Invalid attribute value |
1.92% |
url/fetch/moved A "301 Moved Permanently" response was received |
1.01% |
file/url/badquery Illegal character in URL query section |
0.98% |
file/html/missingattr A start tag is missing required attributes |
0.52% |
file/html/closingunopened A redundant close tag was found |
0.45% |