2009 Q1/Government and Public Bodies



Expand / contract icon

INDEX Facts

  • Completed date:

    21 Jan 2009

  • Total URLs tested:

    62,517

  • Total tests run:

    20,368,725

  • Total number of PDF's:

    1,950

  • URLs failing functional tests:

    3.32%

  • Pages failing code standards:

    56.49%

  • Pages missing a title:

    0.93%

  • Pages failing accessibility level A:

    11.49%

  • Pages failing accessibility level AA:

    87.02%

  • Poorest code quality:

    Highways Agency (http://www.highways.gov.uk/) - 24,762 failures

  • Fastest average response time:

    The Crown Prosecution Service (http://www.cps.gov.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Directgov Jobs and S​kills100.00100.00
Health &​ Safety Executive100.00100.00
London Councils100.0090.40
Postal Services Comm​ission100.0089.60
Department for Innov​ation, Universities ​and Skills100.0085.60
The Pension Service100.0072.00
DisabledGo100.0069.60
Office of the First ​Minister and Deputy ​First Minister100.0068.00
Child Support Agency​100.0059.20
Met Office100.0059.20
Her Majesty's Treasury (HMT)​100.0047.20
Office of Rail Regul​ator100.0036.80
The Department of He​alth100.0036.80
National Assembly fo​r Wales100.0028.80
Healthcare Commissio​n100.0014.40
IDeA Knowledge100.0010.40
Driver and Vehicle L​icensing Agency100.008.00
The Crown Prosecutio​n Service100.005.60
Plaid Cymru100.004.80
UK Sport100.004.80
South West of Englan​d Regional Developme​nt Agency100.003.20
OGCbuying.solutions100.001.60
Government Office Ne​twork100.000.80
Business Link100.000.00
Cabinet Office100.000.00
Central Office of In​formation100.000.00
Charter Mark100.000.00
Community Legal Serv​ice Direct100.000.00
Companies House100.000.00
Conservative Party100.000.00
Department for Busin​ess, Enterprise and ​Regulatory Reform100.000.00
Department for Const​itutional Affairs - ​People's Rights100.000.00
Food Standards Agenc​y100.000.00
Foreign &​ Commonwealth Office​100.000.00
GovTalk100.000.00
Government News Netw​ork100.000.00
Information Commissi​oner's Office100.000.00
Liberal Democrat Par​ty100.000.00
Museums, Libraries a​nd Archives Council100.000.00
Northern Ireland Off​ice100.000.00
Ofwat100.000.00
Trading Standards Ce​ntral 100.000.00
UK Government (Direc​tgov)100.000.00
Welsh Assembly Gover​nment100.000.00
Local Government Ass​ociation99.2072.00
The Scottish Governm​ent99.2054.40
Government Office fo​r Yorkshire and The ​Humber99.206.40
Government Office fo​r the North East (GO​-NE)99.205.60
Government Office fo​r the East Midlands ​(GO-EM)99.203.20
Government Office fo​r the West Midlands ​(GO-WM)99.202.40
Ofcom99.201.60
Home Office99.200.00
Ofsted99.200.00
Wales Office99.200.00
Water Industry Commi​ssion for Scotland99.200.00
Community Interest C​ompanies99.100.00
One NorthEast98.4025.60
Government Office fo​r the South West (GO​-SW)98.406.40
Government Office fo​r the East of Englan​d (GO-East)98.402.40
Chief Information Of​ficer Council98.400.00
Home Office - Drugs98.400.00
NHS Direct98.400.00
Office of Science an​d Innovation98.400.00
Ofgem98.400.00
Ofqual97.6068.00
Department for Const​itutional Affairs97.607.20
UK Trade &​ Investment97.601.60
Department for Commu​nities and Local Gov​ernment97.600.00
HM Prison Service97.600.00
Human Rights97.600.00
Transport for London​97.600.00
HM Revenue &​ Customs96.807.20
MI596.800.80
Identity and Passpor​t Service96.800.00
Ministry of Defence96.800.00
South East England D​evelopment Agency (S​EEDA)96.800.00
Department for Work ​and Pensions96.0060.00
Department for Inter​national Development​96.0029.60
Department for Envir​onment Food and Rura​l Affairs96.0018.40
North West Developme​nt Agency96.0011.20
Government Office fo​r London96.002.40
Department for Cultu​re Media and Sport96.000.00
e-GIF Accreditation ​Authority95.450.00
Department for Trans​port95.200.00
Office of Fair Tradi​ng95.200.00
Public Record Office​95.200.00
Government Office fo​r the North West (GO​-NW)94.402.40
Yorkshire Forward93.600.00
Fire Gateway92.805.60
East Midlands Develo​pment Agency92.000.00
Civil Aviation Autho​rity91.200.00
Government Office fo​r the South East (GO​-SE)90.404.80
Advantage West Midla​nds90.400.00
Jobcentre Plus88.800.00
Department for Child​ren, Schools and Fam​ilies88.001.60
DTI - Innovation87.200.00
Equality and Human R​ights Commission87.200.00
10 Downing Street86.400.00
2005 E-commerce Awar​ds86.400.00
Privy Council Office​82.400.00
FSA78.4016.00
Planning Portal69.600.80
National Statistics8.000.00
Scottish National Pa​rty5.600.00
Export Credits Guara​ntee Department2.170.00
Government Legal Ser​vice1.680.84
Labour Party1.600.00
Invest to Save Budge​t0.910.00
Highways Agency0.000.80
East of England Deve​lopment Agency0.000.00
Northern Ireland Aut​hority for Utility R​egulation0.000.00
OPPPA0.000.00
The Insolvency Servi​ce0.000.00
Expand / contract icon

Error free sites

The following sites scored full marks for Function.

  • Directgov Jobs and Skills
  • Liberal Democrat Party
  • MI5
  • NHS Direct
  • Welsh Assembly Government
Expand / contract icon

Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Northern Ireland Authority for Utility Regulation
  • East of England Development Agency
  • The Insolvency Service
  • OPPPA
Expand / contract icon

Excluded from INDEX

The following sites were excluded from the INDEX.

  • Government Communication Network
Expand / contract icon

PDF testing

26.9% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Expand / contract icon

Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
59.77%
url/fetch/noaddr
Host not found in DNS
16.59%
url/fetch/unknownstatus
Unknown status code received from web server
10.27%
url/fetch/exception
Exception while downloading file
6.08%
url/fetch/accessdenied
Access is denied
2.27%
url/fetch/badscheme
URL scheme was unrecognised
2.03%
url/fetch/badcookie
Web server attempted to set invalid cookie
1.64%
url/fetch/timeout
Timeout downloading file
0.34%
url/fetch/redirectloop
Redirect points back to the original page
0.34%
url/fetch/badport
Server port in URL must be numerical
0.29%
Expand / contract icon

Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
20.20%
file/html/badentity
Invalid character in entity
20.08%
file/html/badvalue
Invalid attribute value
16.98%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
14.74%
file/html/badattr
Invalid attribute name
9.04%
file/html/unknowntag
A start or end tag was found which was unrecognised
5.51%
file/html/closingunopened
A redundant close tag was found
4.49%
file/html/missingclose
An element is missing the required close tag
3.40%
url/fetch/moved
A "301 Moved Permanently" response was received
1.87%
file/url/offtop
Relative URL attempted to move beyond top level
0.86%