July 2008/Retail



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INDEX Facts

  • Completed date:

    04 Jul 2008

  • Total URLs tested:

    108,271

  • Total tests run:

    35,197,071

  • Total number of PDF's:

    346

  • URLs failing functional tests:

    6.62%

  • Pages failing code standards:

    89.48%

  • Pages missing a title:

    2.13%

  • Pages failing accessibility level A:

    45.87%

  • Pages failing accessibility level AA:

    99.27%

  • Poorest code quality:

    Maplin Electronics (http://www.maplin.co.uk/) - 489,682 failures

  • Fastest average response time:

    N Brown Group plc (http://www.nbrown.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Adams100.0021.71
Clinton Cards100.007.94
Tesco Direct100.000.79
Apple iTunes100.000.00
DFS100.000.00
H Samuel100.000.00
Hamleys100.000.00
Jessops100.000.00
M&​Co at Mackays (Scotl​and)100.000.00
Blacks99.220.00
Robert Dyas99.220.00
Holland &​ Barrett99.210.00
T-Mobile99.210.00
Argos99.200.00
D &​ A (glasses)99.200.00
Lakeland98.440.00
Homebase98.430.00
Oddbins98.400.00
Top Shop98.400.00
Vision Express97.670.78
Morrisons97.660.00
Comet UK96.850.00
Sainsbury96.800.00
Matalan96.000.00
Specsavers95.280.00
Jones95.240.00
British Home Stores93.020.00
La Senza92.800.00
Superdrug91.411.56
Toys R Us91.410.00
Virgin Retail91.410.00
Marks &​ Spencer91.340.00
Ted Baker91.270.00
O289.603.20
Fenwick88.460.00
Harrods87.600.00
Woolworths86.820.00
QVCUK.com83.330.00
Habitat82.689.45
J D Sports82.680.00
B&​Q81.402.33
Debenhams78.400.00
Borders75.1914.73
Waterstones73.230.00
Harvey Nichols69.840.00
Waitrose69.050.00
Thresher68.750.00
Next68.000.00
Majestic Wine67.970.00
Maplin Electronics67.200.00
Land of Leather64.550.00
Dell EMEA59.060.00
Firebox54.400.00
Disney48.820.00
Ebuyer45.240.00
Game40.800.00
JJB Sports39.530.00
Ikea39.200.00
Focus38.760.00
Asda37.500.00
John Lewis Stores37.300.00
Littlewoods32.540.00
Mothercare32.540.00
Early Learning Centr​e32.000.80
Freemans27.204.00
Phones 4u23.260.00
Net a Porter20.470.00
House of Fraser17.460.00
Republic16.800.00
Bargain Booze15.870.00
Packard Bell UK12.710.00
Halfords12.000.00
Anne Summers11.200.80
Dixons10.080.00
Orange8.730.79
P C World7.750.00
E Bay6.350.00
Currys2.380.00
N Brown Group plc1.960.00
Amazon UK1.600.00
SCS1.590.00
Staples1.590.00
Vodafone1.570.00
Wickes1.560.00
Carphone Warehouse0.800.00
Play.com0.790.00
Co-Op0.000.00
Direct Specs0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
Goldsmiths0.000.00
HMV0.000.00
Laura Ashley0.000.00
Rosebys0.000.00
Thorntons0.000.00
W H Smith0.000.00
asos.com0.000.00
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • asos.com
  • Co-Op
  • Direct Specs
  • Endless.com
  • Figleaves
  • Furniture Village
  • Goldsmiths
  • HMV
  • Laura Ashley
  • Rosebys
  • Thorntons
  • W H Smith
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boots
  • Gap
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PDF testing

74.0% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
42.45%
file/url/badquery
None
38.93%
file/url/offtop
None
8.41%
url/fetch/notfound
File not found
3.85%
url/fetch/badcookie
Web server attempted to set invalid cookie
2.42%
file/html/longtitle
None
0.89%
file/url/badfragment
None
0.75%
file/html/badmeta
None
0.50%
file/html/notitle
None
0.49%
file/html/longmeta
None
0.39%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
39.91%
file/html/unknownentity
Unknown entity name
39.89%
file/html/badvalue
Invalid attribute value
5.06%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.72%
file/html/closingunopened
A redundant close tag was found
2.98%
file/html/missingclose
An element is missing the required close tag
2.54%
file/html/badattr
Invalid attribute name
2.49%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
2.26%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.59%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.23%