2020 Q4/American Airlines



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INDEX Facts

  • Completed date:

    04 Oct 2020

  • Total URLs tested:

    15,429

  • Total tests run:

    5,015,153

  • Total number of PDF's:

    28

  • URLs failing functional tests:

    3.47%

  • Pages failing code standards:

    93.56%

  • Pages missing a title:

    1.18%

  • Pages failing accessibility level A:

    99.54%

  • Pages failing accessibility level AA:

    70.12%

  • Poorest code quality:

    Hawaiian Airlines (https://www.hawaiianairlines.com/) - 13,755 failures

  • Fastest average response time:

    Hawaiian Airlines (https://www.hawaiianairlines.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Hawaiian Airlines 0.23 301.01
Silver Airways 0.23 309.99
WestJet 0.34 586.21
Express Jet 0.36 1153.90
Frontier Airlines 0.37 1236.17
Allegiant Aire 0.38 416.45
Island Air 0.68 649.62
SkyWest Airlines 0.72 206.62
Organisation A AA
WestJet1.486.67
Island Air1.3012.99
SkyWest Airlines0.936.54
Frontier Airlines0.0090.40
Hawaiian Airlines0.0084.92
Allegiant Aire0.0027.78
Express Jet0.007.41
Silver Airways0.002.33
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American Airlines
  • Great Lakes Airlines
  • Mesa Airlines
  • Republic Airways
  • Spirit Airlines
  • US Airways
  • Aeromexico
  • Air Canada
  • Alaska Airlines
  • Delta Airlines
  • JetBlue Airways
  • Southwest Airlines
  • Sun Country Airlines
  • United Airlines
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PDF testing

7.00% of PDFs passed all our WCAG accessibility checks.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
34.30%
file/image/badtype
Image file has incorrect type
32.85%
url/fetch/accessdenied
Access is denied
17.21%
url/fetch/redirectloop
Redirect points back to the original page
6.04%
url/fetch/errorstatus
Error status code received from web server
3.42%
url/fetch/timeout
Timeout downloading file
3.42%
url/fetch/noaddr
Host not found in DNS
1.58%
url/fetch/badport
Server port in URL must be numerical
0.39%
file/image/invalid
Image file is corrupt
0.39%
url/fetch/nolocation
Redirect code received but no Location header given
0.26%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
64.62%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
8.82%
file/html/badvalue
Invalid attribute value
7.63%
file/html/unknownid
Fragment identifier not found
7.41%
url/fetch/moved
A "301 Moved Permanently" response was received
3.32%
file/html/unknowntag
A start or end tag was found which was unrecognised
2.80%
file/html/closingunopened
A redundant close tag was found
1.88%
file/image/size
Image file size or dimensions do not match
1.38%
file/html/missingclose
An element is missing the required close tag
0.94%
file/url/badquery
Illegal character in URL query section
0.35%