2020 Q4/American Airlines

INDEX Facts
- Completed date:
04 Oct 2020
- Total URLs tested:
15,429
- Total tests run:
5,015,153
- Total number of PDF's:
28
- URLs failing functional tests:
3.47%
- Pages failing code standards:
93.56%
- Pages missing a title:
1.18%
- Pages failing accessibility level A:
99.54%
- Pages failing accessibility level AA:
70.12%
- Poorest code quality:
Hawaiian Airlines (https://www.hawaiianairlines.com/) - 13,755 failures
- Fastest average response time:
Hawaiian Airlines (https://www.hawaiianairlines.com/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).
Organisation | Avg. Response | Download (kB/s) |
---|---|---|
Hawaiian Airlines | 0.23 | 301.01 |
Silver Airways | 0.23 | 309.99 |
WestJet | 0.34 | 586.21 |
Express Jet | 0.36 | 1153.90 |
Frontier Airlines | 0.37 | 1236.17 |
Allegiant Aire | 0.38 | 416.45 |
Island Air | 0.68 | 649.62 |
SkyWest Airlines | 0.72 | 206.62 |
Organisation | A | AA |
---|---|---|
WestJet | 1.48 | 6.67 |
Island Air | 1.30 | 12.99 |
SkyWest Airlines | 0.93 | 6.54 |
Frontier Airlines | 0.00 | 90.40 |
Hawaiian Airlines | 0.00 | 84.92 |
Allegiant Aire | 0.00 | 27.78 |
Express Jet | 0.00 | 7.41 |
Silver Airways | 0.00 | 2.33 |

Excluded from INDEX
The following sites were excluded from the INDEX.
- American Airlines
- Great Lakes Airlines
- Mesa Airlines
- Republic Airways
- Spirit Airlines
- US Airways
- Aeromexico
- Air Canada
- Alaska Airlines
- Delta Airlines
- JetBlue Airways
- Southwest Airlines
- Sun Country Airlines
- United Airlines

PDF testing
7.00% of PDFs passed all our WCAG accessibility checks.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Top ten functional failures
The most common categories of functional failure.
url/fetch/notfound File not found |
34.30% |
file/image/badtype Image file has incorrect type |
32.85% |
url/fetch/accessdenied Access is denied |
17.21% |
url/fetch/redirectloop Redirect points back to the original page |
6.04% |
url/fetch/errorstatus Error status code received from web server |
3.42% |
url/fetch/timeout Timeout downloading file |
3.42% |
url/fetch/noaddr Host not found in DNS |
1.58% |
url/fetch/badport Server port in URL must be numerical |
0.39% |
file/image/invalid Image file is corrupt |
0.39% |
url/fetch/nolocation Redirect code received but no Location header given |
0.26% |

Top ten code quality failures
The most common categories of code quality failure.
file/html/badattr Invalid attribute name |
64.62% |
file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
8.82% |
file/html/badvalue Invalid attribute value |
7.63% |
file/html/unknownid Fragment identifier not found |
7.41% |
url/fetch/moved A "301 Moved Permanently" response was received |
3.32% |
file/html/unknowntag A start or end tag was found which was unrecognised |
2.80% |
file/html/closingunopened A redundant close tag was found |
1.88% |
file/image/size Image file size or dimensions do not match |
1.38% |
file/html/missingclose An element is missing the required close tag |
0.94% |
file/url/badquery Illegal character in URL query section |
0.35% |