2018 Q1/Global Airlines - US connection



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INDEX Facts

  • Completed date:

    10 Jan 2018

  • Total URLs tested:

    249,728

  • Total tests run:

    81,205,462

  • Total number of PDF's:

    1,687

  • URLs failing functional tests:

    2.51%

  • Pages failing code standards:

    94.56%

  • Pages missing a title:

    6.21%

  • Pages failing accessibility level A:

    98.34%

  • Pages failing accessibility level AA:

    49.09%

  • Poorest code quality:

    TAP Portugal (http://www.flytap.com/) - 48,178 failures

  • Fastest average response time:

    Thomson Airways (http://www.thomson.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Thomson Airways 0.06 618.48
Thomas Cook Airlines​ 0.07 293.24
Swiss 0.07 891.85
Saudia 0.07 313.08
Aer Lingus 0.08 210.63
El Al Israel Airline​s 0.08 914.49
Icelandair 0.08 342.43
British Airways 0.10 400.76
LATAM Airlines 0.10 404.11
KLM 0.11 1099.34
Avianca 0.11 386.09
Delta Airlines 0.11 795.36
Air Berlin 0.12 441.00
Air Canada 0.13 1258.83
Turkish Airlines 0.13 465.99
TAP Portugal 0.13 151.29
Virgin Atlantic 0.14 338.44
Iberia 0.14 127.64
TAM Linhas Aereas 0.14 570.01
airBaltic 0.17 1522.08
SAS 0.17 224.30
WestJet 0.17 542.26
Korean Air 0.18 375.27
Emirates 0.18 283.78
Royal Air Maroc 0.20 347.91
Air Serbia 0.21 943.69
United Airlines 0.21 237.47
Southwest Airlines 0.21 286.43
Norwegian Airline 0.22 226.30
Czech Airlines 0.23 1552.11
Brussels Airlines 0.23 112.02
Austrian Airlines 0.24 127.99
Philippine Airlines 0.24 631.66
Air Europa 0.25 989.71
Air New Zealand 0.26 455.40
Air Transat 0.27 518.84
Qantas 0.30 402.63
SATA 0.33 1286.81
Egypt Air 0.34 131.49
Air India 0.34 437.86
Royal Jordanian 0.36 1653.01
Etihad Airways 0.36 495.95
Jet Airways 0.36 481.75
Meridiana 0.37 337.69
WOW Air 0.40 175.45
Alitalia 0.41 3874.70
PIA 0.42 399.86
Arik Air 0.43 270.98
Azerbaijan Airlines 0.44 191.73
Aerolineas Argentina​s 0.44 130.02
Ukraine Internationa​l 0.45 407.79
Eurowings 0.53 263.75
Japan Airlines 0.58 154.16
China Southern 0.59 102.13
ANA 0.60 356.75
Finnair 0.64 629.86
Uzbekistan Airways 0.64 1158.86
South African Airway​s 0.99 226.94
Cathay Pacific 1.02 383.16
Jet2 8.87 254.48
Organisation A AA
ANA17.9377.17
PIA17.4280.76
Japan Airlines16.1550.52
Southwest Airlines10.3460.00
British Airways4.7685.71
Saudia3.7084.44
Alitalia3.2843.72
South African Airway​s2.9896.43
Delta Airlines2.9481.62
Czech Airlines2.8093.71
Air India2.5691.45
Cathay Pacific2.274.55
KLM2.1411.43
El Al Israel Airline​s1.9160.51
Meridiana1.8640.37
Virgin Atlantic1.5354.20
Egypt Air0.783.88
SAS0.7512.69
Ukraine Internationa​l0.755.22
Iberia0.7250.36
Air Berlin0.6689.47
Air Europa0.5727.59
SATA0.5067.82
Uzbekistan Airways0.3494.18
Swiss0.00100.00
Thomas Cook Airlines​0.0099.22
Korean Air0.0098.52
Air Serbia0.0098.44
Finnair0.0097.60
Air Canada0.0092.00
Royal Jordanian0.0091.33
Air New Zealand0.0087.20
Etihad Airways0.0084.80
Jet Airways0.0084.50
WestJet0.0084.44
China Southern0.0082.81
Icelandair0.0081.25
United Airlines0.0080.00
Turkish Airlines0.0073.60
Aerolineas Argentina​s0.0067.19
Aer Lingus0.0063.48
TAM Linhas Aereas0.0032.85
LATAM Airlines0.0031.65
airBaltic0.0028.24
Arik Air0.0027.56
Air Transat0.0025.60
Jet20.0014.17
Avianca0.0013.97
Qantas0.0011.20
Azerbaijan Airlines0.0011.03
Philippine Airlines0.006.77
Brussels Airlines0.004.80
Eurowings0.004.58
Royal Air Maroc0.003.94
Austrian Airlines0.002.34
Emirates0.000.80
Norwegian Airline0.000.80
TAP Portugal0.000.00
Thomson Airways0.000.00
WOW Air0.000.00
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • WOW Air
  • TAP Portugal
  • Thomson Airways
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • China Eastern
  • American Airlines
  • Aeroflot
  • Air China
  • Air France
  • Caribbean Airlines
  • Ethiopian Airlines
  • EVA Air
  • Asiana Airlines
  • Kuwait Airways
  • LOT
  • Lufthansa
  • Singapore Airlines
  • Vueling Airlines
  • Aeromexico
  • Hainan Airlines
  • Qatar Airways
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PDF testing

38.9% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
55.43%
file/image/badtype
Image file has incorrect type
13.97%
url/fetch/errorstatus
Error status code received from web server
12.79%
url/fetch/noaddr
Host not found in DNS
5.34%
url/fetch/timeout
Timeout downloading file
4.68%
url/fetch/accessdenied
Access is denied
3.43%
url/fetch/unknownstatus
Unknown status code received from web server
2.27%
url/fetch/badscheme
URL scheme was unrecognised
0.63%
url/fetch/exception
Exception while downloading file
0.45%
url/fetch/redirectloop
Redirect points back to the original page
0.39%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
40.89%
file/html/badentity
Invalid character in entity
12.39%
file/html/unknownentity
Unknown entity name
12.28%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
10.31%
file/html/badvalue
Invalid attribute value
5.23%
file/html/missingclose
An element is missing the required close tag
4.62%
file/html/unknowntag
A start or end tag was found which was unrecognised
3.64%
url/fetch/moved
A "301 Moved Permanently" response was received
2.86%
file/html/unknownid
Fragment identifier not found
1.63%
file/html/closingunopened
A redundant close tag was found
1.19%