2018 Q1/Global Airlines - US connection

INDEX Facts
- Completed date:
10 Jan 2018
- Total URLs tested:
249,728
- Total tests run:
81,205,462
- Total number of PDF's:
1,687
- URLs failing functional tests:
2.51%
- Pages failing code standards:
94.56%
- Pages missing a title:
6.21%
- Pages failing accessibility level A:
98.34%
- Pages failing accessibility level AA:
49.09%
- Poorest code quality:
TAP Portugal (http://www.flytap.com/) - 48,178 failures
- Fastest average response time:
Thomson Airways (http://www.thomson.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.0 A and AA testing (0 means every page had an issue).
Organisation | Avg. Response | Download (kB/s) |
---|---|---|
Thomson Airways | 0.06 | 618.48 |
Thomas Cook Airlines | 0.07 | 293.24 |
Swiss | 0.07 | 891.85 |
Saudia | 0.07 | 313.08 |
Aer Lingus | 0.08 | 210.63 |
El Al Israel Airlines | 0.08 | 914.49 |
Icelandair | 0.08 | 342.43 |
British Airways | 0.10 | 400.76 |
LATAM Airlines | 0.10 | 404.11 |
KLM | 0.11 | 1099.34 |
Avianca | 0.11 | 386.09 |
Delta Airlines | 0.11 | 795.36 |
Air Berlin | 0.12 | 441.00 |
Air Canada | 0.13 | 1258.83 |
Turkish Airlines | 0.13 | 465.99 |
TAP Portugal | 0.13 | 151.29 |
Virgin Atlantic | 0.14 | 338.44 |
Iberia | 0.14 | 127.64 |
TAM Linhas Aereas | 0.14 | 570.01 |
airBaltic | 0.17 | 1522.08 |
SAS | 0.17 | 224.30 |
WestJet | 0.17 | 542.26 |
Korean Air | 0.18 | 375.27 |
Emirates | 0.18 | 283.78 |
Royal Air Maroc | 0.20 | 347.91 |
Air Serbia | 0.21 | 943.69 |
United Airlines | 0.21 | 237.47 |
Southwest Airlines | 0.21 | 286.43 |
Norwegian Airline | 0.22 | 226.30 |
Czech Airlines | 0.23 | 1552.11 |
Brussels Airlines | 0.23 | 112.02 |
Austrian Airlines | 0.24 | 127.99 |
Philippine Airlines | 0.24 | 631.66 |
Air Europa | 0.25 | 989.71 |
Air New Zealand | 0.26 | 455.40 |
Air Transat | 0.27 | 518.84 |
Qantas | 0.30 | 402.63 |
SATA | 0.33 | 1286.81 |
Egypt Air | 0.34 | 131.49 |
Air India | 0.34 | 437.86 |
Royal Jordanian | 0.36 | 1653.01 |
Etihad Airways | 0.36 | 495.95 |
Jet Airways | 0.36 | 481.75 |
Meridiana | 0.37 | 337.69 |
WOW Air | 0.40 | 175.45 |
Alitalia | 0.41 | 3874.70 |
PIA | 0.42 | 399.86 |
Arik Air | 0.43 | 270.98 |
Azerbaijan Airlines | 0.44 | 191.73 |
Aerolineas Argentinas | 0.44 | 130.02 |
Ukraine International | 0.45 | 407.79 |
Eurowings | 0.53 | 263.75 |
Japan Airlines | 0.58 | 154.16 |
China Southern | 0.59 | 102.13 |
ANA | 0.60 | 356.75 |
Finnair | 0.64 | 629.86 |
Uzbekistan Airways | 0.64 | 1158.86 |
South African Airways | 0.99 | 226.94 |
Cathay Pacific | 1.02 | 383.16 |
Jet2 | 8.87 | 254.48 |
Organisation | A | AA |
---|---|---|
ANA | 17.93 | 77.17 |
PIA | 17.42 | 80.76 |
Japan Airlines | 16.15 | 50.52 |
Southwest Airlines | 10.34 | 60.00 |
British Airways | 4.76 | 85.71 |
Saudia | 3.70 | 84.44 |
Alitalia | 3.28 | 43.72 |
South African Airways | 2.98 | 96.43 |
Delta Airlines | 2.94 | 81.62 |
Czech Airlines | 2.80 | 93.71 |
Air India | 2.56 | 91.45 |
Cathay Pacific | 2.27 | 4.55 |
KLM | 2.14 | 11.43 |
El Al Israel Airlines | 1.91 | 60.51 |
Meridiana | 1.86 | 40.37 |
Virgin Atlantic | 1.53 | 54.20 |
Egypt Air | 0.78 | 3.88 |
SAS | 0.75 | 12.69 |
Ukraine International | 0.75 | 5.22 |
Iberia | 0.72 | 50.36 |
Air Berlin | 0.66 | 89.47 |
Air Europa | 0.57 | 27.59 |
SATA | 0.50 | 67.82 |
Uzbekistan Airways | 0.34 | 94.18 |
Swiss | 0.00 | 100.00 |
Thomas Cook Airlines | 0.00 | 99.22 |
Korean Air | 0.00 | 98.52 |
Air Serbia | 0.00 | 98.44 |
Finnair | 0.00 | 97.60 |
Air Canada | 0.00 | 92.00 |
Royal Jordanian | 0.00 | 91.33 |
Air New Zealand | 0.00 | 87.20 |
Etihad Airways | 0.00 | 84.80 |
Jet Airways | 0.00 | 84.50 |
WestJet | 0.00 | 84.44 |
China Southern | 0.00 | 82.81 |
Icelandair | 0.00 | 81.25 |
United Airlines | 0.00 | 80.00 |
Turkish Airlines | 0.00 | 73.60 |
Aerolineas Argentinas | 0.00 | 67.19 |
Aer Lingus | 0.00 | 63.48 |
TAM Linhas Aereas | 0.00 | 32.85 |
LATAM Airlines | 0.00 | 31.65 |
airBaltic | 0.00 | 28.24 |
Arik Air | 0.00 | 27.56 |
Air Transat | 0.00 | 25.60 |
Jet2 | 0.00 | 14.17 |
Avianca | 0.00 | 13.97 |
Qantas | 0.00 | 11.20 |
Azerbaijan Airlines | 0.00 | 11.03 |
Philippine Airlines | 0.00 | 6.77 |
Brussels Airlines | 0.00 | 4.80 |
Eurowings | 0.00 | 4.58 |
Royal Air Maroc | 0.00 | 3.94 |
Austrian Airlines | 0.00 | 2.34 |
Emirates | 0.00 | 0.80 |
Norwegian Airline | 0.00 | 0.80 |
TAP Portugal | 0.00 | 0.00 |
Thomson Airways | 0.00 | 0.00 |
WOW Air | 0.00 | 0.00 |

Failing A & AA on every page
The following sites failed high priority tests on every page.
- WOW Air
- TAP Portugal
- Thomson Airways

Excluded from INDEX
The following sites were excluded from the INDEX.
- China Eastern
- American Airlines
- Aeroflot
- Air China
- Air France
- Caribbean Airlines
- Ethiopian Airlines
- EVA Air
- Asiana Airlines
- Kuwait Airways
- LOT
- Lufthansa
- Singapore Airlines
- Vueling Airlines
- Aeromexico
- Hainan Airlines
- Qatar Airways

PDF testing
38.9% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Top ten functional failures
The most common categories of functional failure.
url/fetch/notfound File not found |
55.43% |
file/image/badtype Image file has incorrect type |
13.97% |
url/fetch/errorstatus Error status code received from web server |
12.79% |
url/fetch/noaddr Host not found in DNS |
5.34% |
url/fetch/timeout Timeout downloading file |
4.68% |
url/fetch/accessdenied Access is denied |
3.43% |
url/fetch/unknownstatus Unknown status code received from web server |
2.27% |
url/fetch/badscheme URL scheme was unrecognised |
0.63% |
url/fetch/exception Exception while downloading file |
0.45% |
url/fetch/redirectloop Redirect points back to the original page |
0.39% |

Top ten code quality failures
The most common categories of code quality failure.
file/html/badattr Invalid attribute name |
40.89% |
file/html/badentity Invalid character in entity |
12.39% |
file/html/unknownentity Unknown entity name |
12.28% |
file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
10.31% |
file/html/badvalue Invalid attribute value |
5.23% |
file/html/missingclose An element is missing the required close tag |
4.62% |
file/html/unknowntag A start or end tag was found which was unrecognised |
3.64% |
url/fetch/moved A "301 Moved Permanently" response was received |
2.86% |
file/html/unknownid Fragment identifier not found |
1.63% |
file/html/closingunopened A redundant close tag was found |
1.19% |