2017 Q1/American Airlines



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INDEX Facts

  • Completed date:

    06 Jan 2017

  • Total URLs tested:

    37,052

  • Total tests run:

    12,051,130

  • Total number of PDF's:

    355

  • URLs failing functional tests:

    2.88%

  • Pages failing code standards:

    90.83%

  • Pages missing a title:

    2.05%

  • Pages failing accessibility level A:

    27.99%

  • Pages failing accessibility level AA:

    99.33%

  • Poorest code quality:

    Alaska Airlines (http://www.alaskaair.com/) - 27,480 failures

  • Fastest average response time:

    JetBlue Airways (http://www.jetblue.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
JetBlue Airways 0.06 529.27
Delta Airlines 0.09 471.83
WestJet 0.12 501.78
Spirit Airlines 0.16 383.78
US Airways 0.17 294.13
Hawaiian Airlines 0.18 160.36
Air Canada 0.19 348.01
Republic Airways 0.21 363.54
Silver Airways 0.23 296.66
Pen Air 0.23 250.33
Mesa Airlines 0.31 709.25
United Airlines 0.32 220.80
Southwest Airlines 0.32 246.83
Allegiant Aire 0.33 685.92
Aeromexico 0.36 259.30
SkyWest Airlines 0.39 294.78
Express Jet 0.42 332.43
Sun Country Airlines​ 0.43 293.60
Alaska Airlines 0.52 224.30
Ravn Alaska 0.62 148.20
Island Air 0.91 305.96
Frontier Airlines 1.02 242.43
Organisation A AA
Alaska Airlines100.000.00
United Airlines100.000.00
Sun Country Airlines​99.200.00
Ravn Alaska99.030.00
Spirit Airlines98.515.97
Aeromexico98.400.00
Allegiant Aire98.400.00
Hawaiian Airlines97.600.00
Delta Airlines96.800.00
Express Jet95.834.17
Frontier Airlines94.400.00
Republic Airways93.682.11
WestJet88.005.60
Southwest Airlines84.800.00
Air Canada80.800.00
SkyWest Airlines79.200.00
Pen Air75.560.00
JetBlue Airways5.600.00
Island Air2.400.00
Silver Airways2.400.00
US Airways1.600.00
Mesa Airlines0.000.00
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Mesa Airlines
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American Airlines
  • Great Lakes Airlines
  • Virgin America
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PDF testing

55.2% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
47.94%
url/fetch/accessdenied
Access is denied
15.14%
url/fetch/noaddr
Host not found in DNS
10.93%
file/image/badtype
Image file has incorrect type
8.22%
url/fetch/errorstatus
Error status code received from web server
6.45%
url/fetch/timeout
Timeout downloading file
3.93%
url/fetch/exception
Exception while downloading file
2.62%
url/fetch/redirectloop
Redirect points back to the original page
1.31%
url/fetch/unknownstatus
Unknown status code received from web server
1.12%
url/fetch/badcookie
Web server attempted to set invalid cookie
1.12%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
25.37%
file/html/badentity
Invalid character in entity
22.49%
file/html/unknownentity
Unknown entity name
21.80%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.34%
file/html/badvalue
Invalid attribute value
5.81%
file/html/missingclose
An element is missing the required close tag
3.55%
file/html/unknowntag
A start or end tag was found which was unrecognised
2.88%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
2.30%
url/fetch/moved
A "301 Moved Permanently" response was received
1.91%
file/html/unnecessaryvalue
A value has been assigned to an attribute which takes no value
1.84%