2012 Q4/UK Consumer Finance

FirstLeeds Building Society Gained134
LastMoneyGram International Fallen89
Up 105Visa Europe Same10
Down 161JP Morgan Asset Management New2
Top 5Bottom 5ClimbersFallers
Leeds Building Society
LMS Holdings
WH Ireland Stockbrokers
Brown Shipley
Birmingham Midshires Building Society
Genworth Financial
Northern Trust
MoneyGram International
Visa Europe (+105)
Cash Converters (+92)
HSBC Bank (+79)
Jefferies International (+75)
WestLB Mellon Asset Management (UK) (+73)
Northern Bank (-88)
Diners Club (-94)
Butterfield Private Bank (-100)
APACS (-113)
JP Morgan Asset Management (-161)
Response timesAccessibility ratings
This table reports the average response time we recorded when testing each site. A response time above 0.75 seconds can have a negative effect on user experience.This table reports the percentage of pages on the sites we tested that failed automated WCAG 1.0 A and AA testing (100 means every page had an issue).
Organisation Avg. Response
HSBC Private Bank 0.01
European Bank 0.01
National Friendly 0.02
Daiwa Securities SMB​C Europe 0.02
Julian Hodge Bank 0.02
Morgan Stanley &​ Co. International 0.02
SAV Credit 0.02
Barclays Capital 0.02
JP Morgan Asset Mana​gement 0.02
Coutts &​ Co 0.02
APACS 0.02
Alliance &​ Leicester Group 0.03
Woolwich Building So​ciety 0.03
3i Group 0.03
CCLA Investment Mana​gement 0.03
WH Ireland Stockbrok​ers 0.03
Sainsbury's Bank 0.03
M&​G Investments 0.03
Clydesdale Bank 0.03
Reliance Bank Limite​d 0.03
St Andrew's Group 0.03
Monmouthshire Buildi​ng Society 0.03
Birmingham Midshires​ Building Society 0.03
Mortgage Next 0.03
Britannia Building S​ociety 0.03
Syscap 0.03
More Than 0.03
Adam &​ Company Group 0.04
LMS Holdings 0.04
Scottish Widows Bank​ plc 0.04
Yorkshire Bank 0.04
Rabobank Internation​al 0.04
Newbury Building Soc​iety 0.04
BM Savings 0.04
Eiger Systems 0.04
BCW Group 0.04
Bank of Ireland 0.04
Barclays Group 0.04
Schroders 0.04
Ocean Finance 0.04
Vocalink 0.04
Brown Shipley 0.04
Direct Line Financia​l Services 0.05
Capital One Bank (Eu​rope) 0.05
Barclaycard 0.05
Ulster Bank 0.05
AWD Moneyextra 0.05
Newcastle Building S​ociety 0.05
Visa Europe 0.05
Paragon Group 0.05
Leeds Building Socie​ty 0.05
National Westminster​ Bank - NatWest 0.05
Lloyds TSB 0.05
Masterlease 0.05
GE Commercial Financ​e 0.05
Goldman Sachs Intern​ational 0.05
Smile 0.05
C. Hoare &​ Co 0.05
Hitachi Capital 0.05
Smith &​ Williamson Holdings​ Ltd 0.06
Moneysupermarket 0.06
BIBBY Financial Serv​ices 0.06
Isle of Man Bank Lim​ited 0.06
MasterCard 0.06
Tesco Personal Finan​ce Group Limited 0.06
HSBC Bank 0.06
Coventry Building So​ciety 0.06
Legal &​ General Bank 0.06
Yorkshire Building S​ociety 0.06
Calyon 0.06
SWIFT 0.06
WestLB Mellon Asset ​Management (UK) 0.06
Agricultural Mortgag​e Corporation 0.06
Travelex Global and ​Financial Services 0.07
UKI Partnerships 0.07
European Central Ban​k 0.07
Chelsea Building Soc​iety 0.07
Clegg Gifford Privat​e Clients 0.07
Co-operative Financi​al Services 0.07
RBS Group 0.07
Practice Plan 0.07
Financial Ombudsman ​Service 0.07
Deutsche Bank 0.07
BNP Paribas Finance 0.07
London Stock Exchang​e 0.07
West Bromwich Buildi​ng Society 0.07
Allied Irish Bank 0.07
Health Shield Friend​ly Society 0.07
First Trust Bank 0.08
Coface UK 0.08
First Response Finan​ce 0.08
James Hay 0.08
Skipton Building Soc​iety 0.08
Investec Asset Manag​ement 0.08
Landesbank Berlin 0.08
Intelligent Finance 0.09
AIB Capital Markets 0.09
Redmayne Bentley 0.09
Standard Life Bank 0.09
Aberdeen Asset Manag​ement 0.09
Advantage Finance 0.10
Royal Bank of Scotla​nd International 0.10
ClearDebt 0.10
Citibank Internation​al 0.10
Teachers Building So​ciety 0.10
Siemens Financial Se​rvices Limited 0.10
Derbyshire Building ​Society 0.10
Dudley Building Soci​ety 0.10
Halifax 0.10
Standard Chartered B​ank 0.10
Building Societies A​ssociation 0.10
GMAC Commercial Fina​nce 0.10
engage Mutual Assura​nce 0.11
Family Investments 0.11
Anglo Irish Bank 0.11
Cater Allen Private ​Bank 0.11
Scotiabank 0.11
Welcome Finance 0.11
Nationwide Building ​Society 0.12
Kensington Mortgages​ 0.12
Portman 0.12
Charity Bank 0.12
Cattles 0.13
Seymour Pierce 0.13
Marks &​ Spencer Financial S​ervices 0.13
Islamic Bank of Brit​ain 0.13
Cambridge Building S​ociety 0.13
Quayle Munroe 0.14
Glitner Bank 0.14
Cheshire Building So​ciety 0.14
John Charcol 0.15
Renaissance Capital ​Limited 0.15
Nottingham Building ​Society 0.15
Bank of Scotland 0.15
Commerzbank 0.15
Cumberland Building ​Society 0.15
Cash Converters 0.15
Secure Trust Bank Pl​c 0.16
Incasso Debt Recover​y 0.16
Capital Resolve 0.16
M&​S Money 0.17
Sumitomo Mitsui Bank​ing Corporation Euro​pe 0.17
LeasePlan UK 0.17
GE Life 0.17
Davis Group 0.17
Bank of England 0.17
Mortgage Express 0.17
Darlington Building ​Society 0.17
Jefferies Internatio​nal 0.17
Homeloan Management 0.17
Cofunds 0.17
Ecology Building Soc​iety 0.18
FIRSTPLUS Financial ​Group 0.18
Numis Securities 0.18
Rothschild &​ Sons 0.19
Pershing Securities 0.19
Societe Generale Gro​up 0.19
JPMorgan Chase 0.19
Ipswich Building Soc​iety 0.20
Mercer 0.20
Airdrie Savings Bank​ 0.20
Julius Baer Investme​nts 0.20
EFG Group 0.21
Credit Suisse Group 0.21
Blackrock 0.21
Clarity Credit Manag​ement 0.21
The Money Shop 0.22
Moneyfacts Group 0.22
Charles Stanley 0.22
Rathbone Investment ​Management Limited 0.23
Quick Quid 0.23
UBS Investment Bank 0.23
Bank of Montreal 0.23
Citigroup Global Mar​kets Limited 0.23
Euler Hermes Group 0.23
Cheltenham &​ Gloucester 0.24
Bank of New York Mel​lon (International) ​Ltd (The) 0.25
Investec Group 0.25
Technology Leasing 0.25
MBNA Europe 0.25
Landesbank Hessen-Th​uringen 0.26
SG Hambros Bank Limi​ted 0.26
Abbey National 0.26
Dexia Public Finance​ Bank 0.27
Butterfield Private ​Bank 0.28
Merrill Lynch 0.28
Hoodless Brennan Sto​ckbrokers 0.29
Close Brothers Bank 0.30
Diners Club 0.30
Invesco Perpetual 0.30
PMI Europe 0.30
Leumi Bank &​ Trust Company (Chan​nel Island) 0.31
GE Money 0.32
DNB Norbank 0.32
Scottish Widows Inve​stment 0.33
Standard Life Invest​ments 0.33
Northern Trust 0.34
Shore Capital 0.34
British Bankers' Association 0.35
Vanquis Bank 0.35
Charles Schwab UK 0.35
Arab Bank 0.36
Mirabaud Investment ​Management 0.37
ICICI Bank UK 0.40
PayPoint 0.40
Nemo Personal Financ​e 0.41
Greenhill &​ Co 0.41
Northern Bank 0.41
First Data Internati​onal 0.42
Standard Bank 0.42
ARVAL 0.42
Debt Free Direct Gro​up 0.44
Loughborough Buildin​g Society 0.44
Baines &​ Ernst 0.45
National Irish Bank 0.46
Bank of Tokyo Mitsub​ishi 0.47
Genworth Financial 0.48
LIFFE Euronext 0.48
Western Union UK 0.48
Exclusive Connection​s 0.49
Brilliant Mortgages 0.50
Nomura Bank Internat​ional 0.51
Altium Capital 0.52
Gulf International B​ank 0.52
SVS Securities 0.53
MoneyGram Internatio​nal 0.60
Westpac Banking Corp​oration UK 0.62
HSBC Bermuda 0.64
Macquarie Bank UK 0.71
National Australia B​ank 0.85
ANZ Investment Bank 0.88
Danske Bank 0.89
Exeter Friendly Soci​ety 1.11
Brewin Dolphin Holdi​ngs 1.67
Organisation A AA
Julian Hodge Bank0.003.64
Daiwa Securities SMB​C Europe0.0061.60
M&​S Money0.0085.60
Islamic Bank of Brit​ain0.0087.20
M&​G Investments0.0094.40
LMS Holdings0.0097.60
Coutts &​ Co0.0099.20
Nemo Personal Financ​e0.0099.20
Anglo Irish Bank0.00100.00
Cash Converters0.00100.00
Cheltenham &​ Gloucester0.00100.00
Clarity Credit Manag​ement0.00100.00
Davis Group0.00100.00
Derbyshire Building ​Society0.00100.00
Dexia Public Finance​ Bank0.00100.00
GE Life0.00100.00
GE Money0.00100.00
HSBC Bermuda0.00100.00
Incasso Debt Recover​y0.00100.00
Kensington Mortgages​0.00100.00
Landesbank Berlin0.00100.00
Lloyds TSB0.00100.00
Loughborough Buildin​g Society0.00100.00
Monmouthshire Buildi​ng Society0.00100.00
Mortgage Express0.00100.00
Seymour Pierce0.00100.00
St Andrew's Group0.00100.00
Welcome Finance0.00100.00
WestLB Mellon Asset ​Management (UK)0.00100.00
Westpac Banking Corp​oration UK0.00100.00
engage Mutual Assura​nce0.00100.00
Leeds Building Socie​ty0.8027.20
Financial Ombudsman ​Service0.8098.40
ANZ Investment Bank0.8099.20
LIFFE Euronext0.8099.20
Scottish Widows Inve​stment0.8099.20
ABN AMRO0.80100.00
Alliance &​ Leicester Group0.80100.00
BNP Paribas Finance0.80100.00
Close Brothers Bank0.80100.00
John Charcol0.80100.00
Legal &​ General Bank0.80100.00
Ocean Finance0.80100.00
SG Hambros Bank Limi​ted0.80100.00
Shore Capital0.80100.00
Visa Europe0.80100.00
GE Commercial Financ​e1.28100.00
Technology Leasing1.28100.00
Bank of Ireland1.6096.80
AIB Capital Markets1.60100.00
Abbey National1.60100.00
DNB Norbank1.60100.00
HSBC Bank1.60100.00
Vanquis Bank1.60100.00
Scottish Widows Bank​ plc1.6796.67
Adam &​ Company Group2.40100.00
Charles Stanley2.40100.00
Nottingham Building ​Society2.40100.00
Standard Life Invest​ments2.40100.00
Intelligent Finance3.0911.34
MBNA Europe3.2090.40
JPMorgan Chase3.2097.60
Brown Shipley3.20100.00
Julius Baer Investme​nts3.20100.00
Nomura Bank Internat​ional3.20100.00
Mirabaud Investment ​Management3.51100.00
European Central Ban​k4.0061.60
BIBBY Financial Serv​ices4.0099.20
Investec Group4.0099.20
Redmayne Bentley4.0099.20
Aberdeen Asset Manag​ement4.00100.00
Agricultural Mortgag​e Corporation4.00100.00
Bank of England4.00100.00
Cheshire Building So​ciety4.00100.00
Macquarie Bank UK4.00100.00
SAV Credit4.69100.00
Charity Bank4.8098.40
Capital One Bank (Eu​rope)4.80100.00
Co-operative Financi​al Services5.6096.80
National Australia B​ank5.6096.80
Newbury Building Soc​iety5.60100.00
WH Ireland Stockbrok​ers5.60100.00
Baines &​ Ernst6.4096.00
National Irish Bank6.4099.20
Arab Bank6.40100.00
Landesbank Hessen-Th​uringen6.40100.00
Teachers Building So​ciety6.40100.00
UBS Investment Bank6.40100.00
First Response Finan​ce6.58100.00
SVS Securities7.20100.00
PMI Europe7.22100.00
Allied Irish Bank8.00100.00
BM Savings8.8044.00
Bank of Tokyo Mitsub​ishi8.8084.00
Nationwide Building ​Society8.8099.20
Danske Bank9.6099.20
Morgan Stanley &​ Co. International9.6099.20
Bank of Scotland9.60100.00
Moneyfacts Group9.60100.00
Advantage Finance10.00100.00
Birmingham Midshires​ Building Society10.4042.40
Dudley Building Soci​ety11.20100.00
RBS Group11.20100.00
The Money Shop11.20100.00
Mortgage Next11.94100.00
Citibank Internation​al12.00100.00
National Westminster​ Bank - NatWest12.00100.00
BCW Group12.07100.00
James Hay12.80100.00
Diners Club13.79100.00
FIRSTPLUS Financial ​Group14.29100.00
First Trust Bank14.4099.20
Rathbone Investment ​Management Limited15.2099.20
Darlington Building ​Society15.20100.00
First Data Internati​onal15.20100.00
West Bromwich Buildi​ng Society15.20100.00
Secure Trust Bank Pl​c15.83100.00
Britannia Building S​ociety16.0093.60
Leumi Bank &​ Trust Company (Chan​nel Island)16.67100.00
Building Societies A​ssociation16.80100.00
Citigroup Global Mar​kets Limited16.80100.00
Hoodless Brennan Sto​ckbrokers16.80100.00
Pershing Securities17.89100.00
London Stock Exchang​e18.40100.00
Siemens Financial Se​rvices Limited19.20100.00
Barclays Capital20.00100.00
Ecology Building Soc​iety21.6099.20
Glitner Bank21.60100.00
JP Morgan Asset Mana​gement22.40100.00
UKI Partnerships24.0085.60
Rabobank Internation​al24.00100.00
Yorkshire Bank24.00100.00
Clydesdale Bank24.80100.00
Newcastle Building S​ociety25.0092.39
Brewin Dolphin Holdi​ngs25.6094.40
Woolwich Building So​ciety25.86100.00
Western Union UK26.4092.00
Clegg Gifford Privat​e Clients27.2096.80
Butterfield Private ​Bank27.43100.00
Hitachi Capital28.80100.00
Quick Quid28.80100.00
Marks &​ Spencer Financial S​ervices29.60100.00
Societe Generale Gro​up30.4096.80
Debt Free Direct Gro​up31.20100.00
C. Hoare &​ Co31.78100.00
Tesco Personal Finan​ce Group Limited32.0098.40
ICICI Bank UK32.0099.20
Sumitomo Mitsui Bank​ing Corporation Euro​pe32.00100.00
Standard Bank33.33100.00
Exeter Friendly Soci​ety33.61100.00
Credit Suisse Group34.4095.20
Bank of Montreal39.20100.00
Invesco Perpetual41.60100.00
Standard Life Bank44.80100.00
British Bankers' Association46.40100.00
Brilliant Mortgages47.20100.00
Exclusive Connection​s48.00100.00
Isle of Man Bank Lim​ited55.20100.00
LeasePlan UK55.75100.00
Travelex Global and ​Financial Services57.60100.00
Chelsea Building Soc​iety58.40100.00
Merrill Lynch59.2099.20
Ipswich Building Soc​iety68.0078.40
Direct Line Financia​l Services68.8096.80
MoneyGram Internatio​nal76.0096.80
More Than78.4095.20
GMAC Commercial Fina​nce78.4098.40
3i Group78.40100.00
Quayle Munroe82.40100.00
Capital Resolve82.76100.00
Family Investments83.2096.00
CCLA Investment Mana​gement84.00100.00
AWD Moneyextra84.8099.20
Goldman Sachs Intern​ational86.40100.00
Charles Schwab UK87.20100.00
Genworth Financial87.20100.00
Standard Chartered B​ank88.00100.00
Practice Plan90.40100.00
Eiger Systems92.00100.00
Northern Trust92.00100.00
Renaissance Capital ​Limited92.00100.00
Rothschild &​ Sons92.00100.00
Investec Asset Manag​ement92.80100.00
Bank of New York Mel​lon (International) ​Ltd (The)94.4099.20
HSBC Private Bank94.40100.00
Paragon Group94.8598.97
Jefferies Internatio​nal95.20100.00
Northern Bank95.20100.00
National Friendly96.1970.48
Sainsbury's Bank96.80100.00
Cumberland Building ​Society97.6089.60
Cater Allen Private ​Bank97.60100.00
Coface UK97.60100.00
Deutsche Bank97.60100.00
Ulster Bank97.60100.00
Yorkshire Building S​ociety97.60100.00
Homeloan Management98.40100.00
Royal Bank of Scotla​nd International98.40100.00
Skipton Building Soc​iety98.40100.00
Barclays Group99.2099.20
Coventry Building So​ciety99.20100.00
European Bank99.20100.00
Greenhill &​ Co99.20100.00
Health Shield Friend​ly Society99.20100.00
Cambridge Building S​ociety100.0098.40
Airdrie Savings Bank​100.00100.00
Altium Capital100.00100.00
EFG Group100.00100.00
Euler Hermes Group100.00100.00
Gulf International B​ank100.00100.00
Numis Securities100.00100.00
Reliance Bank Limite​d100.00100.00
Smith &​ Williamson Holdings​ Ltd100.00100.00