We run more tests, in more detail, more often than anyone else

UK - Top 50 Retailers December 2009

First	DFS	Gained	26
Last	Waterstones	Fallen	18
Up 21	Figleaves	Same	4
Down 41	Staples	New	1

Figleaves (+21)

Homebase (+18)

Thorntons (+16)

Carphone Warehouse (+12)

Next (+11)

Anne Summers (-8)

House of Fraser (-10)

Argos (-14)

Ted Baker (-18)

Staples (-41)

This table shows the slowest sites based on item loading times. A response time above 0.75 seconds can have a negative effect on user experience. Not the table to be on top of…

It's against the disability discrimination act to have a website which isn't accessible. Google also indexes accessible websites far better. Table below shows the % of pages FAILING (100% means every page had an issue).

Organisation	Avg. Slowest	Slowest
Only available for Qtr 4 2010 onwards

Organisation (Click to list alphabetically)	A	AA
B&Q	100.00	100.00
Boots	100.00	100.00
Firebox	100.00	100.00
Play.com	100.00	100.00
Staples	100.00	100.00
Thorntons	100.00	100.00
Dixons	99.20	100.00
Harrods	99.20	100.00
Waterstones	99.20	100.00
W H Smith	99.20	99.20
Currys	98.40	100.00
J D Williams	98.40	100.00
Net a Porter	96.80	100.00
Game	90.40	100.00
Halfords	90.40	100.00
asos.com	88.80	100.00
E Bay	87.20	100.00
La Senza	87.20	100.00
House of Fraser	86.40	100.00
P C World	79.20	99.20
Ikea	71.20	99.20
Ebuyer	66.40	100.00
John Lewis Stores	66.40	99.20
Amazon UK	61.60	100.00
Ted Baker	58.40	99.20
Mothercare	52.80	100.00
Wickes	36.00	100.00
Carphone Warehouse	32.00	100.00
HMV	29.60	100.00
Very	29.60	99.20
Waitrose	27.20	99.20
Disney	23.20	99.20
Anne Summers	22.40	100.00
Marks & Spencer	13.60	100.00
Comet UK	11.20	100.00
Homebase	11.20	100.00
Sainsbury	11.20	98.40
Toys R Us	10.40	100.00
Figleaves	8.80	100.00
Top Shop	8.80	100.00
QVCUK.com	7.20	100.00
Asda	5.26	100.00
Debenhams	3.20	100.00
Harvey Nichols	2.40	100.00
Next	2.40	98.40
Argos	0.80	100.00
Hamleys	0.80	100.00
Tesco Direct	0.00	99.20
DFS	0.00	18.40