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UK Retail Banks October 2006

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
askBM 1   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Skipton Building Society 2   Satisfactory: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Julian Hodge Bank Group 3   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Britannia Building Society 4   Satisfactory: Mark rose Impaired: Mark rose Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Alliance & Leicester 5   Satisfactory: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Ecology Building Society 6   Compromised: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Compromised: Mark remained the same
Scarborough Building Society 7   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
first direct 7   Satisfactory: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Tesco Personal Finance 9   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Derbyshire Building Society 10   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
The Melton Mowbray Building Society 11   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Leeds Building Society 11   Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Norwich and Peterborough Building Society 13   Compromised: Mark rose Impaired: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Alliance & Leicester Commercial Bank 14   Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark rose Compromised: Mark rose No score available No score available No score available No score available No score available
Standard Life 15   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Compromised: Mark dropped
Citibank UK 16   Impaired: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Prudential UK 17   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland 18   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
HFC Bank 19   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Barclays 20   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Bank of England 21   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Portman Building Society 22   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Financial Services Authority 23   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Lloyds TSB 24   Satisfactory: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Bank Of Cyprus 25   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark remained the same
NatWest 26   Impaired: Mark dropped Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Nationwide Building Society 27   Impaired: Mark dropped Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
northern rock 28   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark dropped Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Nottingham Building Society 29   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
The AA 30   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Triodos 31   Compromised: Mark rose Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Sainsbury's Bank 32   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Bank Of Scotland 33   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Unity Trust Bank 34   Compromised: Mark rose Compromised: Mark rose Compromised: Mark rose Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
British Bankers' Association 35   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Cheshire BS 36   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Cheshire Building Society 36   Compromised: Mark remained the same Impaired: Mark rose Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired
Principality Building Society 38   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Ulster Bank 39   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
cahoot 40   Compromised: Mark rose Impaired: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
The Hanley Building Society 41   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Islamic Bank of Britain 42   Satisfactory: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same No score available No score available No score available No score available No score available
Smile 43   Impaired: Mark rose Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Clydesdale Bank 44   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Leek United Building Society 45   Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Cater Allen Private Bank 46   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
AIB - Ireland 47   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Coutts Private banking 48   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Co-operative Bank 49   Impaired: Mark rose Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Yorkshire Bank 50   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Stroud & Swindon Building Society 51   Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Halifax Online 52   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available Impaired
Bank of Ireland Northern Ireland 53   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Compromised: Mark dropped
HSBC Bank plc 54   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
First Trust Bank 55   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Liverpool Victoria 56   Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Northern Bank 57   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available No score available
Universal Building Society 58   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Marks & Spencer Money 59   Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Coventry Building Society 59   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Royal Bank of Scotland 61   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Intelligent Finance 62   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Secure Trust Bank 63   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Egg 64   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Arbuthnot Banking Group 65   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Direct Line 66   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Bradford & Bingley 67   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
ING Direct 68   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Laiki Group 69   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Dunfermline Building Society 70   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Furness Building Society 71   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Investec Bank 72   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available

Changes in rank are compared to September 2006 (UK Retail Banks). Since then, 2 sites could not be included in the rankings (same since last).