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Retail December 2008

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Adams 20   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available Compromised: Mark dropped No score available No score available No score available
Additions Direct 50   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same No score available Compromised: Mark remained the same No score available No score available No score available
Amazon UK 92   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark rose No score available Impaired: Mark dropped No score available No score available No score available
Anne Summers 63   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Apple iTunes 11   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Argos 35   Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped Satisfactory: Mark remained the same No score available Satisfactory: Mark rose No score available No score available No score available
Asda 73   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark dropped Satisfactory: Mark dropped No score available Compromised: Mark remained the same No score available No score available No score available
BHS 6   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Bargain Booze 89   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Blacks 85   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Boots 70   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Borders 59   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available Impaired
Carphone Warehouse 76   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Clinton Cards 31   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Co-Op 33   Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available Impaired: Mark rose No score available No score available Impaired: Mark remained the same
Comet UK 7   Satisfactory: Mark rose Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same No score available Satisfactory: Mark dropped No score available No score available No score available
Currys 104   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark rose No score available Impaired: Mark dropped No score available No score available Impaired: Mark remained the same
D & A (glasses) 13   Compromised: Mark rose Impaired: Mark dropped Satisfactory: Mark rose Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
DFS 1   Satisfactory: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark dropped No score available No score available No score available
Debenhams 52   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available Satisfactory: Mark rose No score available No score available No score available
Dell EMEA 68   Compromised: Mark rose Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Direct Specs 78   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Disney 44   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Dixons 109   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available Compromised: Mark dropped No score available No score available No score available
E Bay 79   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Early Learning Centre 87   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available Satisfactory: Mark rose No score available No score available No score available
Ebuyer 36   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Empire Direct 41   Compromised: Mark rose Compromised: Mark dropped Compromised: Mark rose Satisfactory: Mark rose No score available Satisfactory: Mark dropped No score available No score available No score available
Empire Stores 64   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark dropped Satisfactory: Mark dropped No score available Impaired: Mark rose No score available No score available No score available
Endless.com 105   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Fenwick 4   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available Satisfactory: Mark dropped
Figleaves 17   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Firebox 10   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Focus 45   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Freemans 98   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available Impaired: Mark remained the same No score available No score available No score available
Furniture Village 41   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Game 82   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Gap 28   Compromised Compromised Impaired Satisfactory No score available Satisfactory No score available No score available No score available
Goldsmiths 21   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available Impaired: Mark remained the same No score available No score available No score available
H Samuel 3   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
HMV 101   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Habitat 29   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Halfords 82   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark rose No score available No score available No score available
Hamleys 24   Compromised: Mark rose Impaired: Mark rose Impaired: Mark rose Satisfactory: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Harrods 77   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark dropped No score available Impaired: Mark rose No score available No score available No score available
Harvey Nichols 50   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same No score available Impaired: Mark dropped No score available No score available Satisfactory: Mark dropped
Holland & Barrett 23   Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Homebase 61   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark rose Impaired: Mark dropped No score available Impaired: Mark remained the same No score available No score available No score available
House of Fraser 55   Compromised: Mark dropped Compromised: Mark rose Compromised: Mark rose Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Ikea 69   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark rose Satisfactory: Mark dropped No score available Impaired: Mark remained the same No score available No score available No score available
J D Sports 97   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available Impaired: Mark rose No score available No score available No score available
JJB Sports 38   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Jessops 84   Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available Impaired: Mark remained the same No score available No score available No score available
John Lewis Stores 33   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark rose Satisfactory: Mark rose No score available Impaired: Mark dropped No score available No score available No score available
Jones 48   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark dropped Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Kays 52   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same No score available Impaired: Mark rose No score available No score available No score available
Kelkoo 62   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark dropped Satisfactory: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
La Senza 86   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark rose Satisfactory: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Lakeland 38   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Land of Leather 59   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Laura Ashley 93   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Littlewoods 52   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same No score available Satisfactory: Mark rose No score available No score available No score available
Littlewoods Direct 67   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Compromised: Mark dropped No score available No score available No score available
M&Co at Mackays (Scotland) 106   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available Compromised: Mark remained the same No score available No score available No score available
Majestic Wine 75   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Maplin Electronics 90   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available Satisfactory: Mark rose No score available No score available Impaired: Mark remained the same
Marks & Spencer 65   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose Satisfactory: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Marshall Ward 46   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark dropped Satisfactory: Mark remained the same No score available Impaired: Mark rose No score available No score available No score available
Matalan 32   Compromised: Mark dropped Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Matches 15   Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark dropped Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Morrisons 2   Satisfactory: Mark rose Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Mothercare 99   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
N Brown Group plc 5   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available Compromised: Mark remained the same No score available No score available Impaired: Mark remained the same
Net a Porter 30   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Next 8   Satisfactory: Mark remained the same Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
O2 9   Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available Impaired: Mark remained the same
Oddbins 72   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Compromised: Mark remained the same No score available Compromised: Mark remained the same No score available No score available Impaired
Orange 96   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
P C World 108   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark dropped No score available Impaired: Mark dropped No score available No score available No score available
Packard Bell UK 16   Compromised: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available Impaired: Mark remained the same
Phones 4u 41   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark rose No score available Satisfactory: Mark remained the same No score available No score available No score available
Pixmania 107   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Play.com 74   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
QVCUK.com 49   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available Satisfactory: Mark rose No score available No score available No score available
Republic 103   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Robert Dyas 47   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available Compromised: Mark remained the same No score available No score available No score available
Rosebys 71   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
SCS 40   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available Impaired: Mark remained the same
Sainsbury 22   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark rose No score available Impaired: Mark remained the same No score available No score available No score available
Specsavers 12   Compromised: Mark dropped Impaired: Mark rose Satisfactory: Mark rose Satisfactory: Mark rose No score available Satisfactory: Mark dropped No score available No score available No score available
Staples 100   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark remained the same No score available Compromised: Mark remained the same No score available No score available No score available
Superdrug 88   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
T-Mobile 27   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Ted Baker 79   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Tesco Direct 26   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available Impaired: Mark remained the same No score available No score available No score available
Thorntons 102   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Thresher 18   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available Impaired: Mark remained the same No score available No score available Satisfactory: Mark remained the same
Top Shop 25   Impaired: Mark dropped Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark dropped No score available Impaired: Mark rose No score available No score available No score available
Toys R Us 56   Compromised Compromised Compromised Satisfactory No score available Impaired No score available No score available Impaired
Trot2 81   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same No score available Impaired: Mark dropped No score available No score available No score available
Virgin Retail 95   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Vision Express 14   Compromised: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark rose No score available No score available Impaired
Vodafone 37   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
W H Smith 91   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
Waitrose 19   Impaired: Mark rose Compromised: Mark rose Compromised: Mark rose Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available Impaired
Waterstones 58   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
Wickes 93   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped No score available Satisfactory: Mark remained the same No score available No score available No score available
asos.com 66   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available Satisfactory: Mark remained the same No score available No score available No score available
choice 57   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available Impaired: Mark rose No score available No score available No score available

Changes in rank are compared to November 2008 (Retail). Since then, 2 sites entered the survey and 1 site could not be included in the rankings (1 fewer since last time).