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UK Retail Banks July 2006

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Julian Hodge Bank Group 1   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Britannia Building Society 2   Satisfactory: Mark dropped Impaired: Mark remained the same Satisfactory: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
Scarborough Building Society 3   Satisfactory: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose Impaired: Mark remained the same No score available No score available No score available No score available No score available
Alliance & Leicester 4   Satisfactory: Mark remained the same Compromised: Mark dropped Satisfactory: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available No score available
Ecology Building Society 5   Compromised: Mark rose Satisfactory: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
askBM 6   Compromised: Mark dropped Satisfactory: Mark rose Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Derbyshire Building Society 7   Satisfactory: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
first direct 8   Satisfactory: Mark rose Compromised: Mark remained the same Satisfactory: Mark rose Impaired: Mark remained the same No score available No score available No score available No score available No score available
Skipton Building Society 9   Impaired: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
The Melton Mowbray Building Society 10   Satisfactory: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Lloyds TSB 11   Satisfactory: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Bank of Ireland 12   Compromised: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Leeds Building Society 13   Impaired: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Citibank UK 14   Satisfactory: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Alliance & Leicester Commercial Bank 15   Satisfactory: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
HFC Bank 16   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Bank Of Cyprus 17   Satisfactory: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Standard Life 18   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark dropped Impaired: Mark rose No score available No score available No score available No score available No score available
Tesco Personal Finance 19   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Prudential UK 20   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
northern rock 21   Impaired: Mark rose Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Financial Services Authority 22   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Halifax Online 23   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Bank of England 24   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Liverpool Victoria 25   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Stroud & Swindon Building Society 26   Satisfactory: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Portman Building Society 27   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Barclays 28   Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Bank Of Scotland 29   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available No score available
Norwich and Peterborough Building Society 30   Compromised Compromised Satisfactory Satisfactory No score available No score available No score available No score available No score available
Nottingham Building Society 31   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available No score available
Nationwide Building Society 32   Impaired: Mark rose Impaired: Mark rose Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
NatWest 33   Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
The AA 34   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available No score available
Cheshire Building Society 34   Compromised: Mark dropped Impaired: Mark rose Satisfactory: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
Egg 36   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Cheshire BS 37   Compromised: Mark dropped Impaired: Mark rose Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Arbuthnot Banking Group 38   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
British Bankers' Association 39   Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Sainsbury's Bank 40   Impaired: Mark dropped Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
cahoot 41   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
AIB - Ireland 42   Impaired: Mark rose Compromised: Mark rose Compromised: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available No score available
Marks & Spencer Money 43   Compromised: Mark dropped Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Leek United Building Society 44   Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark dropped No score available No score available No score available No score available No score available
HSBC Bank plc 45   Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
ING Direct 46   Compromised: Mark remained the same Compromised: Mark rose Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Triodos 47   Compromised: Mark dropped Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Islamic Bank of Britain 48   Satisfactory: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark rose No score available No score available No score available No score available No score available
Ulster Bank 49   Compromised: Mark dropped Impaired: Mark rose Impaired: Mark dropped Impaired: Mark remained the same No score available No score available No score available No score available No score available
Clydesdale Bank 50   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Bank of Ireland Northern Ireland 51   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Cater Allen Private Bank 52   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Unity Trust Bank 53   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Intelligent Finance 54   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Yorkshire Bank 55   Impaired: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Co-operative Bank 56   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Coutts Private banking 57   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
First Trust Bank 58   Compromised: Mark rose Compromised: Mark rose Compromised: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available No score available
Bradford & Bingley 59   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available No score available
Universal Building Society 60   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
The Hanley Building Society 61   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Direct Line 62   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Northern Bank 63   Compromised Compromised Satisfactory Compromised No score available No score available No score available No score available No score available
Coventry Building Society 64   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Secure Trust Bank 65   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Principality Building Society 66   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Royal Bank of Scotland 67   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Smile 68   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Dunfermline Building Society 69   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Furness Building Society 70   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Laiki Group 71   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Investec Bank 72   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark dropped Compromised: Mark remained the same No score available No score available No score available No score available No score available

Changes in rank are compared to May 2006 (UK Retail Banks). Since then, 2 sites entered the survey, 1 site left the survey and 3 sites could not be included in the rankings (same since last).