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Retail May 2008

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Clinton Cards 1   Satisfactory: Mark remained the same Impaired: Mark rose Satisfactory: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available Impaired
Tesco Direct 2   Satisfactory: Mark rose Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
DFS 3   Satisfactory: Mark dropped Impaired: Mark dropped Satisfactory: Mark dropped Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Vision Express 4   Impaired: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Morrisons 5   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired
Matalan 6   Satisfactory: Mark rose Compromised: Mark rose Impaired: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Next 7   Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Virgin Retail 8   Satisfactory: Mark rose Compromised: Mark remained the same Impaired: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Fenwick 9   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
T-Mobile 10   Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired
House of Fraser 11   Impaired: Mark dropped Compromised: Mark rose Impaired: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Lakeland 12   Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Thresher 13   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark rose
Firebox 14   Satisfactory: Mark remained the same Compromised: Mark rose Compromised: Mark dropped Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Land of Leather 14   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark remained the same
N Brown Group plc 16   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Adams 17   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
BHS 18   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
H Samuel 19   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
John Lewis Stores 20   Impaired: Mark rose Compromised: Mark rose Compromised: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Comet UK 21   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Figleaves 22   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Jessops 22   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
D & A (glasses) 24   Compromised: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Top Shop 25   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Harrods 26   Compromised: Mark rose Impaired: Mark remained the same Impaired: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available Impaired
Packard Bell UK 27   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Argos 28   Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
O2 29   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Focus 30   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Habitat 31   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Vodafone 32   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Freemans 33   Satisfactory: Mark rose Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Net a Porter 34   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
Sainsbury 35   Compromised: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Hamleys 36   Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Debenhams 37   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Apple iTunes 38   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Waterstones 39   Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Wickes 40   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Woolworths 41   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Ebuyer 42   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Majestic Wine 43   Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Waitrose 44   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Ikea 45   Compromised: Mark rose Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired
Holland & Barrett 46   Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Ted Baker 47   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Disney 47   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Toys R Us 49   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired
JJB Sports 50   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available No score available
Homebase 51   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Jones 52   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Oddbins 53   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
J D Sports 54   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Co-Op 55   Compromised Compromised Impaired Satisfactory No score available No score available No score available No score available Impaired
M&Co at Mackays (Scotland) 56   Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Furniture Village 57   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Dell EMEA 58   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Asda 59   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
SCS 60   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Robert Dyas 61   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Blacks 62   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
Halfords 63   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
QVCUK.com 64   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark remained the same No score available No score available No score available No score available No score available
asos.com 65   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Borders 66   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Bargain Booze 67   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Littlewoods 68   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Satisfactory: Mark rose
Carphone Warehouse 69   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Play.com 70   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Harvey Nichols 71   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Anne Summers 72   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Specsavers 73   Compromised: Mark dropped Impaired: Mark rose Impaired: Mark rose Compromised: Mark dropped No score available No score available No score available No score available No score available
Marks & Spencer 74   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Laura Ashley 74   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
HMV 76   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Rosebys 77   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Staples 78   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
La Senza 79   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
E Bay 79   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
W H Smith 81   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Orange 82   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Mothercare 83   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Direct Specs 84   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
B&Q 85   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Game 86   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same No score available No score available No score available No score available No score available
Superdrug 86   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available No score available
Phones 4u 88   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Maplin Electronics 89   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Goldsmiths 90   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Republic 90   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Dixons 92   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Amazon UK 93   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Endless.com 93   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Thorntons 95   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Currys 96   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired
Early Learning Centre 97   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
P C World 98   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available

Changes in rank are compared to April 2008 (Retail). Since then, 1 site entered the survey and 2 sites could not be included in the rankings (1 fewer since last time).