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UK Retail Banks March 2006

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Skipton Building Society 1   Satisfactory: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Britannia Building Society 2   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
askBM 3   Satisfactory: Mark rose Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Alliance & Leicester 4   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Tesco Personal Finance 5   Satisfactory: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Julian Hodge Bank Group 6   Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Scarborough Building Society 7   Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Norwich and Peterborough Building Society 8   Impaired: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Citibank UK 9   Satisfactory: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Sainsbury's Bank 10   Satisfactory: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Portman Building Society 11   Impaired: Mark rose Compromised: Mark dropped Impaired: Mark dropped Satisfactory: Mark dropped No score available No score available No score available No score available No score available
The Melton Mowbray Building Society 12   Impaired: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Lloyds TSB 13   Satisfactory: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
first direct 14   Satisfactory: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Nationwide Building Society 15   Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Bank of Ireland 16   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Standard Life 17   Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark dropped Impaired: Mark remained the same No score available No score available No score available No score available No score available
Derbyshire Building Society 18   Compromised: Mark rose Compromised: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Leeds Building Society 19   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Halifax Online 20   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Bank Of Scotland 21   Impaired: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
NatWest 22   Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Bank of England 23   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
cahoot 24   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Liverpool Victoria 25   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
HFC Bank 26   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Stroud & Swindon Building Society 26   Satisfactory: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Laiki Group 28   Satisfactory: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Ulster Bank 29   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Financial Services Authority 30   Compromised: Mark remained the same Impaired: Mark rose Satisfactory: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
British Bankers' Association 31   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Islamic Bank of Britain 32   Satisfactory: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Cheshire BS 33   Impaired: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
northern rock 33   Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
Clydesdale Bank 35   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Marks & Spencer Money 36   Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
HSBC Bank plc 37   Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Woolwich 38   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Nottingham Building Society 39   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Bank Of Cyprus 40   Satisfactory: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Triodos 40   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
The AA 42   Compromised: Mark rose Compromised: Mark remained the same Satisfactory: Mark rose Impaired: Mark dropped No score available No score available No score available No score available No score available
Arbuthnot Banking Group 43   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Cheshire Building Society 44   Impaired: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Cater Allen Private Bank 45   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
The Loughborough Building Society 46   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
ING Direct 47   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Intelligent Finance 48   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Egg 49   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose Impaired: Mark remained the same No score available No score available No score available No score available No score available
Coventry Building Society 50   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Bank of Ireland Northern Ireland 51   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Coutts Private banking 52   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Leek United Building Society 53   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Alliance & Leicester Commercial Bank 53   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Barclays 55   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Secure Trust Bank 56   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Unity Trust Bank 57   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Northern Bank 58   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Direct Line 59   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Co-operative Bank 60   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Royal Bank of Scotland 61   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
Yorkshire Bank 62   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Universal Building Society 63   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
The Hanley Building Society 64   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Prudential UK 64   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Smile 66   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
Hamilton Direct Bank 67   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Principality Building Society 68   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
AIB - Ireland 69   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Furness Building Society 70   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
First Trust Bank 71   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Dunfermline Building Society 72   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Investec Bank 73   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available

Changes in rank are compared to February 2006 (UK Retail Banks). Since then, 1 site could not be included in the rankings (same since last).

Surveys

Qtr 2 2013

Police Forces

First
Cleveland Police
Last
South Wales Police
Up 23
South Yorkshire Police
Down 38
Leicestershire Constabulary

Qtr 2 2013

Universities

First
University Campus Suffolk (UCS)
Last
Norwich City College of Further and Higher Education (an Associate College of UEA)
Up 168
South Nottingham College
Down 162
The University of Salford