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Retail January 2008

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Tesco Direct 1   Satisfactory: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
Vision Express 2   Impaired: Mark rose Impaired: Mark rose Satisfactory: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Clinton Cards 3   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Habitat 4   Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Next 5   Satisfactory: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
House of Fraser 6   Satisfactory: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
DFS 7   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
Bargain Booze 8   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Fenwick 9   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark remained the same
Toys R Us 10   Impaired: Mark remained the same Impaired: Mark rose Impaired: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Morrisons 11   Compromised: Mark dropped Impaired: Mark rose Impaired: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
N Brown Group plc 12   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Waitrose 13   Impaired: Mark rose Compromised: Mark rose Compromised: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
D & A (glasses) 14   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Land of Leather 15   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark remained the same
Packard Bell UK 16   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Top Shop 17   Satisfactory: Mark dropped Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
BHS 18   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark rose Impaired: Mark dropped No score available No score available No score available No score available No score available
JJB Sports 19   Satisfactory: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Argos 20   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
H Samuel 21   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Net a Porter 22   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Laura Ashley 22   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Thresher 24   Impaired: Mark dropped Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Jessops 25   Satisfactory: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Adams 26   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
John Lewis Stores 27   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available Impaired
Ted Baker 27   Impaired Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
O2 29   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Wickes 30   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Lakeland 31   Impaired: Mark dropped Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Freemans 32   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Waterstones 33   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
QVCUK.com 34   Compromised: Mark remained the same Impaired: Mark rose Satisfactory: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
M&Co at Mackays (Scotland) 35   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
T-Mobile 36   Compromised: Mark rose Impaired: Mark remained the same Impaired: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Holland & Barrett 37   Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Majestic Wine 37   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Harvey Nichols 39   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available Compromised
Furniture Village 40   Impaired: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Apple iTunes 41   Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark rose Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Co-Op 42   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Robert Dyas 43   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Vodafone 44   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Firebox 45   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
Oddbins 46   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired
Disney 47   Compromised: Mark remained the same Compromised: Mark rose Impaired: Mark rose Impaired: Mark dropped No score available No score available No score available No score available No score available
Sainsbury 48   Compromised: Mark rose Impaired: Mark rose Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
J D Sports 49   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Debenhams 50   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Asda 51   Compromised: Mark remained the same Compromised: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Ikea 52   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Game 53   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Halfords 54   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
SCS 55   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Figleaves 56   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Dell EMEA 57   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Borders 57   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available Impaired
Phones 4u 59   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Comet UK 60   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Virgin Retail 61   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Specsavers 62   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Harrods 63   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Matalan 64   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
Dixons 65   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Hamleys 66   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
E Bay 67   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
asos.com 68   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
HMV 69   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Littlewoods 70   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Homebase 71   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Focus 72   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Carphone Warehouse 73   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Maplin Electronics 74   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Direct Specs 75   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Orange 75   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
W H Smith 77   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Early Learning Centre 78   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired
Mothercare 79   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Thorntons 80   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Marks & Spencer 81   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Rosebys 82   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Play.com 83   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Anne Summers 84   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Woolworths 84   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
La Senza 84   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
Staples 87   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Ebuyer 88   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Blacks 89   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Superdrug 90   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Amazon UK 91   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
P C World 91   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Goldsmiths 93   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
B&Q 94   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Currys 95   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Endless.com 96   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Republic 97   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Jones 98   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark rose No score available No score available No score available No score available No score available

Changes in rank are compared to December 2007 (Retail). Since then, 1 site entered the survey and 2 sites could not be included in the rankings (1 fewer since last time).

Surveys

Qtr 2 2013

Police Forces

First
Cleveland Police
Last
South Wales Police
Up 23
South Yorkshire Police
Down 38
Leicestershire Constabulary

Qtr 2 2013

Universities

First
University Campus Suffolk (UCS)
Last
Norwich City College of Further and Higher Education (an Associate College of UEA)
Up 168
South Nottingham College
Down 162
The University of Salford