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UK Retail Banks October 2007

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Julian Hodge Bank Group 1   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Bradford & Bingley 2   Satisfactory: Mark remained the same Satisfactory: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
askBM 3   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Skipton Building Society 4   Satisfactory: Mark rose Satisfactory: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
first direct 5   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Cheshire BS 6   Satisfactory: Mark rose Satisfactory: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Ecology Building Society 7   Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Cheshire Building Society 8   Impaired: Mark rose Satisfactory: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Alliance & Leicester Commercial Bank 9   Satisfactory: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Stroud & Swindon Building Society 10   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Barclays 11   Impaired: Mark rose Impaired: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Leeds Building Society 12   Impaired: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Britannia Building Society 13   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Cater Allen Private Bank 14   Satisfactory: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Scarborough Building Society 15   Impaired: Mark rose Impaired: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
NatWest 16   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Alliance & Leicester 17   Impaired: Mark dropped Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark dropped
Tesco Personal Finance 18   Compromised: Mark dropped Impaired: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Newcastle Building Society 19   Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Lloyds TSB 20   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Halifax Online 21   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
cahoot 22   Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
The AA 23   Compromised: Mark dropped Impaired: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Bank Of Scotland 24   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Egg 25   Satisfactory: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Financial Services Authority 26   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Sainsbury's Bank 27   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Prudential UK 28   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
HFC Bank 29   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Laiki Group 30   Compromised: Mark rose Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Islamic Bank of Britain 31   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
British Bankers' Association 32   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Furness Building Society 33   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
The Melton Mowbray Building Society 34   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Intelligent Finance 35   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Smile 35   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Satisfactory
Bank Of Cyprus 37   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland 38   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Clydesdale Bank 39   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Norwich and Peterborough Building Society 40   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Yorkshire Bank 41   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Citibank UK 42   Compromised: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Secure Trust Bank 43   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Direct Line 44   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Bank of England 45   Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired
Nottingham Building Society 46   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
northern rock 47   Compromised: Mark remained the same Satisfactory: Mark rose Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
HSBC Bank plc 48   Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Principality Building Society 49   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Ulster Bank 50   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland Northern Ireland 51   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
First Trust Bank 52   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark rose No score available No score available No score available No score available No score available
Standard Life 53   Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark rose
AIB - Ireland 54   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Unity Trust Bank 55   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Coutts Private banking 56   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Royal Bank of Scotland 57   Impaired: Mark dropped Impaired: Mark rose Compromised: Mark rose Compromised: Mark dropped No score available No score available No score available No score available No score available
Nationwide Building Society 58   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose Compromised: Mark dropped No score available No score available No score available No score available No score available
ING Direct 59   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Northern Bank 59   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Portman Building Society 61   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired
Co-operative Bank 62   Compromised: Mark dropped Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Leek United Building Society 63   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Triodos 64   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Arbuthnot Banking Group 65   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Liverpool Victoria 66   Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark dropped
Marks & Spencer Money 67   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Derbyshire Building Society 68   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Dunfermline Building Society 69   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Coventry Building Society 70   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Investec Bank 71   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available

Changes in rank are compared to September 2007 (UK Retail Banks). Since then, 2 sites could not be included in the rankings (same since last).

Surveys

Qtr 2 2013

Police Forces

First
Cleveland Police
Last
South Wales Police
Up 23
South Yorkshire Police
Down 38
Leicestershire Constabulary

Qtr 2 2013

Universities

First
University Campus Suffolk (UCS)
Last
Norwich City College of Further and Higher Education (an Associate College of UEA)
Up 168
South Nottingham College
Down 162
The University of Salford