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Sitemorse is the independent monitor of quality assurance

Retail July 2007

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Majestic Wine 1   Satisfactory Impaired Satisfactory Satisfactory No score available No score available No score available No score available Impaired
Morrisons 2   Satisfactory Compromised Satisfactory Satisfactory No score available No score available No score available No score available Impaired
Tesco Direct 3   Satisfactory Impaired Impaired Satisfactory No score available No score available No score available No score available No score available
Next 4   Satisfactory: Mark dropped Compromised: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Compromised
Top Shop 5   Satisfactory Impaired Compromised Satisfactory No score available No score available No score available No score available No score available
SCS 6   Impaired Impaired Satisfactory Satisfactory No score available No score available No score available No score available Impaired
H Samuel 7   Impaired Impaired Impaired Satisfactory No score available No score available No score available No score available No score available
DFS 8   Satisfactory Compromised Compromised Satisfactory No score available No score available No score available No score available Impaired
Bargain Booze 9   Impaired Compromised Satisfactory Satisfactory No score available No score available No score available No score available No score available
Fenwick 10   Impaired Impaired Impaired Satisfactory No score available No score available No score available No score available Satisfactory
Vision Express 11   Impaired Compromised Satisfactory Satisfactory No score available No score available No score available No score available No score available
BHS 12   Impaired Compromised Satisfactory Satisfactory No score available No score available No score available No score available No score available
T-Mobile 13   Impaired Compromised Impaired Satisfactory No score available No score available No score available No score available Impaired
Toys R Us 14   Impaired Compromised Impaired Satisfactory No score available No score available No score available No score available No score available
Net a Porter 15   Satisfactory Compromised Compromised Satisfactory No score available No score available No score available No score available Impaired
N Brown Group plc 16   Impaired Compromised Satisfactory Satisfactory No score available No score available No score available No score available Impaired
Direct Specs 17   Satisfactory Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
J D Sports 18   Satisfactory Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Superdrug 19   Satisfactory Impaired Compromised Impaired No score available No score available No score available No score available No score available
Land of Leather 20   Impaired Compromised Compromised Satisfactory No score available No score available No score available No score available Satisfactory
O2 21   Compromised Impaired Impaired Satisfactory No score available No score available No score available No score available No score available
Game 22   Impaired Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Firebox 23   Impaired Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Thresher 24   Compromised Compromised Impaired Satisfactory No score available No score available No score available No score available Impaired
Co-Op 25   Impaired Compromised Compromised Impaired No score available No score available No score available No score available No score available
John Lewis Stores 26   Impaired Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
JJB Sports 27   Satisfactory Compromised Compromised Impaired No score available No score available No score available No score available No score available
Furniture Village 27   Impaired Compromised Impaired Impaired No score available No score available No score available No score available Impaired
Lakeland 29   Compromised Compromised Impaired Impaired No score available No score available No score available No score available No score available
Hamleys 30   Satisfactory Compromised Compromised Impaired No score available No score available No score available No score available Satisfactory
Packard Bell UK 31   Compromised Compromised Satisfactory Satisfactory No score available No score available No score available No score available No score available
Holland & Barrett 32   Impaired Impaired Compromised Impaired No score available No score available No score available No score available No score available
D & A (glasses) 33   Compromised Impaired Compromised Satisfactory No score available No score available No score available No score available No score available
Wickes 34   Compromised Impaired Compromised Impaired No score available No score available No score available No score available Impaired
M&Co at Mackays (Scotland) 35   Satisfactory Compromised Compromised Compromised No score available No score available No score available No score available No score available
House of Fraser 36   Impaired Compromised Compromised Impaired No score available No score available No score available No score available Impaired
Waterstones 37   Compromised Compromised Impaired Satisfactory No score available No score available No score available No score available No score available
Waitrose 38   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Figleaves 39   Impaired Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Robert Dyas 40   Compromised Impaired Impaired Impaired No score available No score available No score available No score available No score available
Ikea 41   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Laura Ashley 42   Impaired Compromised Compromised Impaired No score available No score available No score available No score available No score available
QVCUK.com 43   Compromised Compromised Satisfactory Impaired No score available No score available No score available No score available No score available
Vodafone 44   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Halfords 45   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Apple iTunes 46   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Rosebys 47   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Specsavers 48   Impaired Compromised Compromised Compromised No score available No score available No score available No score available No score available
Freemans 49   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
E Bay 50   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
asos.com 51   Compromised Compromised Impaired Satisfactory No score available No score available No score available No score available No score available
Asda 52   Compromised Compromised Impaired Satisfactory No score available No score available No score available No score available No score available
Comet UK 53   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Harvey Nichols 54   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available Impaired
Matalan 55   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Phones 4u 56   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Littlewoods 56   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available Impaired
La Senza 58   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Disney 59   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Woolworths 60   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Homebase 61   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Orange 62   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Thorntons 63   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available Impaired
Marks & Spencer 64   Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available No score available
Pets at Home 64   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Argos 66   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
HMV 66   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Borders 68   Compromised Compromised Satisfactory Compromised No score available No score available No score available No score available Impaired
Mothercare 69   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Carphone Warehouse 70   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Sainsbury 70   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Staples 72   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Blacks 73   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Play.com 74   Compromised Compromised Compromised Satisfactory No score available No score available No score available No score available No score available
Jessops 75   Compromised Impaired Compromised Compromised No score available No score available No score available No score available No score available
Goldsmiths 76   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Focus 77   Compromised Compromised Compromised Impaired No score available No score available No score available No score available Impaired
Boots 78   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Ebuyer 79   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
B&Q 80   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Maplin Electronics 81   Compromised Compromised Compromised Compromised No score available No score available No score available No score available Impaired
Clinton Cards 82   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
W H Smith 83   Compromised: Mark dropped Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Endless.com 84   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
P C World 84   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Early Learning Centre 84   Compromised Compromised Compromised Impaired No score available No score available No score available No score available Impaired
Amazon UK 84   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Virgin Retail 84   Compromised Compromised Compromised Impaired No score available No score available No score available No score available No score available
Dell EMEA 89   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Harrods 90   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Dixons 91   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Currys 92   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Jones 93   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Oddbins 94   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available
Anne Summers 95   Compromised Compromised Compromised Compromised No score available No score available No score available No score available No score available

Changes in rank are compared to June 2007 (Retail). Since then, 85 sites entered the survey and 5 sites could not be included in the rankings (3 more since last time).

Surveys

Qtr 2 2013

Police Forces

First
Cleveland Police
Last
South Wales Police
Up 23
South Yorkshire Police
Down 38
Leicestershire Constabulary

Qtr 2 2013

Universities

First
University Campus Suffolk (UCS)
Last
Norwich City College of Further and Higher Education (an Associate College of UEA)
Up 168
South Nottingham College
Down 162
The University of Salford