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UK Retail Banks May 2007

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Julian Hodge Bank Group 1   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
askBM 2   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Skipton Building Society 3   Satisfactory: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Leeds Building Society 4   Satisfactory: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Britannia Building Society 5   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
first direct 6   Satisfactory: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Bradford & Bingley 7   Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Ecology Building Society 8   Impaired: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Compromised: Mark remained the same
Cater Allen Private Bank 9   Satisfactory: Mark rose Compromised: Mark dropped Satisfactory: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available No score available
The Melton Mowbray Building Society 10   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Tesco Personal Finance 11   Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Satisfactory
Alliance & Leicester 12   Satisfactory: Mark rose Impaired: Mark rose Impaired: Mark rose Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Lloyds TSB 13   Satisfactory: Mark rose Impaired: Mark remained the same Compromised: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available No score available
Scarborough Building Society 14   Impaired: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Sainsbury's Bank 15   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Smile 16   Satisfactory: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
NatWest 17   Impaired: Mark dropped Impaired: Mark dropped Impaired: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available Impaired
Islamic Bank of Britain 18   Satisfactory: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired
Halifax Online 18   Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
cahoot 20   Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Portman Building Society 21   Compromised: Mark remained the same Impaired: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Bank Of Scotland 22   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Prudential UK 23   Compromised: Mark rose Compromised: Mark remained the same Satisfactory: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
HFC Bank 24   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Yorkshire Bank 25   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Bank Of Cyprus 26   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Satisfactory: Mark remained the same
Bank of Ireland 27   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
The AA 28   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Alliance & Leicester Commercial Bank 29   Impaired: Mark dropped Impaired: Mark remained the same Satisfactory: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available No score available
Financial Services Authority 30   Compromised: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Bank of England 31   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark dropped
British Bankers' Association 32   Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired
Nationwide Building Society 32   Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Cheshire Building Society 34   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Clydesdale Bank 35   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
HSBC Bank plc 36   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Ulster Bank 36   Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Norwich and Peterborough Building Society 38   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Laiki Group 39   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Furness Building Society 40   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
AIB - Ireland 41   Impaired: Mark dropped Impaired: Mark remained the same Impaired: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
Principality Building Society 42   Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired
Direct Line 43   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Barclays 43   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Cheshire BS 45   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Nottingham Building Society 46   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Standard Life 47   Compromised: Mark rose Impaired: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same No score available No score available No score available No score available Compromised: Mark remained the same
Royal Bank of Scotland 48   Compromised: Mark remained the same Compromised: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Citibank UK 49   Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Secure Trust Bank 49   Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
Co-operative Bank 51   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Egg 52   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
northern rock 53   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Stroud & Swindon Building Society 54   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Coutts Private banking 55   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Intelligent Finance 56   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Unity Trust Bank 57   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland Northern Ireland 58   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Northern Bank 59   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Marks & Spencer Money 60   Impaired: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
ING Direct 61   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Leek United Building Society 62   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Arbuthnot Banking Group 62   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Liverpool Victoria 64   Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped Compromised: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark remained the same
Derbyshire Building Society 65   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Triodos 66   Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
First Trust Bank 67   Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Dunfermline Building Society 68   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Investec Bank 69   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Coventry Building Society 70   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same

Changes in rank are compared to April 2007 (UK Retail Banks). Since then, 3 sites could not be included in the rankings (same since last).

Surveys

Qtr 2 2013

Police Forces

First
Cleveland Police
Last
South Wales Police
Up 23
South Yorkshire Police
Down 38
Leicestershire Constabulary

Qtr 2 2013

Universities

First
University Campus Suffolk (UCS)
Last
Norwich City College of Further and Higher Education (an Associate College of UEA)
Up 168
South Nottingham College
Down 162
The University of Salford