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UK Retail Banks January 2007

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
AIB - Ireland 45   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Alliance & Leicester 8   Satisfactory: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Alliance & Leicester Commercial Bank 15   Impaired: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Arbuthnot Banking Group 65   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Bank Of Cyprus 19   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark remained the same
Bank Of Scotland 21   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Bank of England 25   Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland 14   Compromised: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland Northern Ireland 51   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Barclays 56   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Bradford & Bingley 5   Impaired: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Britannia Building Society 7   Satisfactory: Mark dropped Impaired: Mark dropped Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired
British Bankers' Association 34   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Cater Allen Private Bank 47   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Cheshire BS 18   Impaired: Mark rose Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Cheshire Building Society 13   Impaired: Mark rose Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Citibank UK 27   Impaired: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Clydesdale Bank 52   Impaired: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Co-operative Bank 49   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Coutts Private banking 48   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Coventry Building Society 68   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped Compromised: Mark remained the same No score available No score available No score available No score available No score available
Derbyshire Building Society 25   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Direct Line 66   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Dunfermline Building Society 70   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Ecology Building Society 6   Compromised: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Compromised: Mark remained the same
Egg 62   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Financial Services Authority 30   Compromised: Mark dropped Impaired: Mark dropped Satisfactory: Mark rose Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
First Trust Bank 59   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Furness Building Society 33   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
HFC Bank 17   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available No score available
HSBC Bank plc 50   Compromised: Mark remained the same Impaired: Mark dropped Satisfactory: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Halifax Online 44   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
ING Direct 66   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Intelligent Finance 61   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Investec Bank 72   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Islamic Bank of Britain 37   Satisfactory: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same No score available No score available No score available No score available No score available
Julian Hodge Bank Group 3   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Laiki Group 69   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Leeds Building Society 10   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired
Leek United Building Society 36   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Liverpool Victoria 60   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Satisfactory: Mark rose
Lloyds TSB 28   Impaired: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Marks & Spencer Money 55   Compromised: Mark remained the same Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
NatWest 20   Impaired: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Nationwide Building Society 29   Satisfactory: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Northern Bank 63   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Norwich and Peterborough Building Society 22   Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Nottingham Building Society 22   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Portman Building Society 24   Compromised: Mark rose Compromised: Mark dropped Impaired: Mark dropped Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Principality Building Society 41   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Prudential UK 16   Impaired: Mark rose Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Royal Bank of Scotland 64   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Sainsbury's Bank 31   Impaired: Mark rose Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available No score available
Scarborough Building Society 9   Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available Impaired: Mark rose
Secure Trust Bank 71   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Skipton Building Society 1   Satisfactory: Mark rose Satisfactory: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Smile 54   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Standard Life 38   Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Stroud & Swindon Building Society 35   Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Tesco Personal Finance 12   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
The AA 40   Compromised: Mark rose Compromised: Mark remained the same Impaired: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
The Hanley Building Society 57   Impaired: Mark dropped Compromised: Mark dropped Compromised: Mark dropped Compromised: Mark rose No score available No score available No score available No score available Impaired
The Melton Mowbray Building Society 11   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Triodos 38   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Ulster Bank 43   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Unity Trust Bank 42   Impaired: Mark rose Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Universal Building Society 58   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Yorkshire Bank 52   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
askBM 1   Satisfactory: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
cahoot 32   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
first direct 4   Satisfactory: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
northern rock 46   Compromised: Mark dropped Impaired: Mark remained the same Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same

Changes in rank are compared to December 2006 (UK Retail Banks). Since then, 2 sites could not be included in the rankings (same since last).