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UK Retail Banks November 2006

Organisation Rank Function Accessibility Code quality Performance Email Metadata Analytics Spelling PDFs
Skipton Building Society 1   Satisfactory: Mark remained the same Impaired: Mark dropped Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Birmingham Midshires 2   Impaired: Mark dropped Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark dropped No score available No score available No score available No score available No score available
Julian Hodge Bank Group 3   Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Ecology Building Society 4   Impaired: Mark rose Satisfactory: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark rose
Britannia Building Society 5   Satisfactory: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
First Direct 6   Satisfactory: Mark remained the same Impaired: Mark rose Satisfactory: Mark rose Impaired: Mark remained the same No score available No score available No score available No score available No score available
Scarborough Building Society 7   Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Alliance & Leicester Group 8   Satisfactory: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Leeds Building Society 9   Satisfactory: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
The Melton Mowbray Building Society 10   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Tesco Personal Finance 11   Impaired: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available No score available
Alliance & Leicester Commercial Bank 12   Impaired: Mark dropped Impaired: Mark rose Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Derbyshire Building Society 13   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland 14   Compromised: Mark rose Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Financial Services Authority 15   Impaired: Mark rose Impaired: Mark remained the same Satisfactory: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Cheshire BS 16   Impaired: Mark rose Impaired: Mark remained the same Impaired: Mark dropped Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Norwich & Peterborough Building Society 17   Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
HFC Bank 18   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available No score available
Cheshire Building Society 19   Compromised: Mark rose Impaired: Mark remained the same Impaired: Mark dropped Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Prudential UK 20   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Citibank UK 21   Impaired: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Bank Of Scotland 22   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available No score available
Bank Of Cyprus 23   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Satisfactory: Mark remained the same
Standard Life 24   Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark remained the same Satisfactory: Mark remained the same No score available No score available No score available No score available Compromised: Mark dropped
Nationwide Trust 25   Satisfactory: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Satisfactory
Northern Rock 25   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Bank of England 27   Compromised: Mark dropped Compromised: Mark remained the same Satisfactory: Mark remained the same Satisfactory: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Portman Building Society 27   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Lloyds TSB 29   Satisfactory: Mark dropped Impaired: Mark rose Compromised: Mark dropped Compromised: Mark dropped No score available No score available No score available No score available No score available
NatWest 30   Impaired: Mark remained the same Impaired: Mark dropped Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
cahoot 31   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Nottingham Building Society 32   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark rose Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Sainsbury's Bank 33   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
British Bankers' Association 34   Impaired: Mark rose Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Principality Building Society 35   Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Leek United Building Society 36   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Halifax 36   Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Ulster Bank 38   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
The Hanley Building Society 39   Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
http://www.theaa.com/ 40   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark dropped Impaired: Mark rose No score available No score available No score available No score available No score available
Marks & Spencer Money 41   Compromised: Mark rose Impaired: Mark rose Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Cater Allen Private Bank 42   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Triodos 43   Compromised: Mark dropped Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
HSBC Bank plc 44   Compromised: Mark remained the same Impaired: Mark remained the same Satisfactory: Mark rose Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Bank of Ireland Northern Ireland 45   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark rose
Co-operative Financial Services 46   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Smile 47   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Coutts & Co 48   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Barclays Group 49   Compromised: Mark remained the same Compromised: Mark dropped Impaired: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
AIB Capital Markets 50   Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Islamic Bank of Britain 51   Impaired: Mark dropped Compromised: Mark remained the same Compromised: Mark rose Compromised: Mark remained the same No score available No score available No score available No score available No score available
Unity Trust Bank 52   Compromised: Mark dropped Compromised: Mark dropped Compromised: Mark dropped Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Bradford & Bingley 53   Compromised: Mark remained the same Impaired: Mark rose Impaired: Mark rose Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Universal Building Society 54   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Northern Bank 55   Compromised: Mark remained the same Compromised: Mark remained the same Satisfactory: Mark dropped Compromised: Mark rose No score available No score available No score available No score available No score available
Royal Bank of Scotland 56   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
First Trust Bank 57   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Liverpool Victoria 58   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Egg 59   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Intelligent Finance 60   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Clydesdale Bank 61   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired
Yorkshire Bank 61   Compromised: Mark dropped Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Stroud and Swindon Building Society 63   Compromised: Mark dropped Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Coventry Building Society 64   Compromised: Mark remained the same Impaired: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
ING Direct 65   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available Impaired: Mark remained the same
Arbuthnot Banking Group 66   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark rose No score available No score available No score available No score available No score available
Direct Line Insurance 67   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Laiki Group 68   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark rose No score available No score available No score available No score available No score available
Dunfermline Building Society 69   Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available
Secure Trust Bank 70   Compromised: Mark remained the same Compromised: Mark remained the same Impaired: Mark remained the same Compromised: Mark dropped No score available No score available No score available No score available Impaired: Mark remained the same
Furness Building Society 71   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available Impaired: Mark remained the same
Investec Bank 72   Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same Compromised: Mark remained the same No score available No score available No score available No score available No score available

Changes in rank are compared to October 2006 (UK Retail Banks). Since then, 2 sites could not be included in the rankings (same since last).