2012 Q3/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    16 Jul 2012

  • Total URLs tested:

    887,273

  • Total tests run:

    288,729,285

  • Total number of PDF's:

    14,060

  • URLs failing functional tests:

    8.88%

  • Pages failing code standards:

    90.41%

  • Pages missing a title:

    2.98%

  • Pages failing accessibility level A:

    53.76%

  • Pages failing accessibility level AA:

    98.02%

  • Poorest code quality:

    Macy's (http://www.macys.com/) - 402,110 failures

  • Fastest average response time:

    H & M Hennes & Mauritz AB (http://www.hm.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
H &​ M Hennes &​ Mauritz AB 0.01 748.15
Associated British F​oods plc/​Primark 0.01 2024.91
Groupe Galeries Lafa​yette SA 0.03 2648.04
Kingfisher 0.03 2086.63
Groupe Vivarte 0.03 629.78
Norma Lebensmittelfi​lialbetrieb 0.03 905.62
Home Retail Group 0.03 8192.00
Next 0.03 164.76
Foot Locker 0.03 150.96
Alliance Boots 0.03 1241.30
WM Morrison 0.04 4922.82
Groupe Auchan SA 0.04 2660.68
The Game Group 0.05 1211.24
Edeka Zentrale 0.05 464.82
John Lewis Partnersh​ip Plc 0.05 572.27
Best Buy 0.06 183.74
Debenhams 0.06 295.21
Maxeda 0.06 133.72
El Corte Inglés 0.06 280.31
Otto Group 0.06 1344.01
Iceland Foods Group ​Ltd 0.06 748.44
HORNBACH-Baumarkt 0.06 3154.97
SHV Holdings N.V. /​ Makro 0.06 235.61
The IKEA Group 0.07 1436.20
Aldi 0.07 510.48
J.C. Penney 0.07 884.49
Dunnes Stores 0.07 345.70
Deichmann Group 0.07 1915.15
Finiper s.p.a 0.07 76.24
ITM Developpement In​ternationale 0.07 896.54
Tesco plc 0.07 650.67
Fa. Anton Schlecker 0.07 856.94
Office Depot 0.07 296.89
Nordstrom 0.07 623.45
The Tengelmann Group​ 0.08 1921.67
Dollar Tree Stores 0.08 771.33
Coop Group Switzerla​nd 0.08 661.44
Grupo Eroski 0.08 893.87
Blokker Holding 0.08 367.63
Centres Distributeur​s E. Leclerc 0.09 1568.21
Praktiker 0.09 558.54
Spar Group 0.09 1160.76
Lowe's Companies 0.09 470.49
Barnes &​ Noble 0.09 325.16
OfficeMax 0.10 363.95
Casino Guichard-Perr​achon S.A. 0.10 3507.89
Big Lots 0.10 774.86
Advance Auto Parts 0.10 185.08
Axfood 0.10 1094.27
Walgreen 0.10 353.34
Groupe Adeo 0.10 786.32
ICA AB 0.10 552.90
Arcadia Group Limite​d 0.10 1736.53
Macy's 0.10 75.99
Target 0.10 221.88
C&​A Europe 0.10 1930.39
SPAR Österreich 0.11 728.57
Rewe-Zentral 0.11 2307.88
Staples 0.11 196.97
Sonae 0.11 1450.20
Carrefour S.A. 0.11 1862.64
AutoZone Inc. 0.11 356.62
Borders Group 0.11 304.33
Apple 0.12 1638.19
Sears Holdings 0.12 639.38
The Gap 0.12 659.68
Kesko 0.12 737.65
El Puerto de Liverpo​ol 0.12 495.76
Globus Holding 0.12 581.43
Metro Group DE 0.12 1578.23
FDB (Coop Danmark AS​) 0.12 2826.22
Marks &​ Spencer 0.12 126.29
Migros Genossenschaf​ts Bund 0.12 770.55
dm-drogerie markt 0.13 367.32
Amazon.com 0.13 93.15
Lojas Americanas 0.13 346.97
Inditex S.A 0.13 3563.09
Maxima Grupe 0.14 298.61
Co-operative Group 0.14 506.26
Michaels Stores 0.14 299.21
X5 Retail Group N.V.​ 0.14 1052.60
Kesa Electricals 0.14 3966.01
Mercadona, S.A. 0.14 364.93
NorgesGruppen 0.14 1152.57
Oxylane Groupe 0.14 532.79
Koninklijke Ahold N.​V 0.15 4205.29
Dillard's 0.15 287.15
Abercrombie &​ Fitch 0.15 686.83
Signet Jewelers 0.15 4754.48
Delhaize Group 0.15 1838.09
The Bon-Ton Stores 0.15 330.65
RONA 0.15 266.68
Compagnie Financière​ Richemont SA 0.16 1342.42
BJ's Wholesale Club​ 0.16 376.17
Apoteket AB 0.16 412.93
Casas Bahia SA 0.16 529.31
Celesio AG 0.16 1047.15
Wawa 0.16 276.44
BIM (Birlesik Magaza​lar A.S.) 0.16 691.10
Rite Aid Corporation​ 0.16 242.78
Meijer 0.17 524.26
Ross Stores 0.17 271.80
Poslovni system Merc​ator 0.17 1006.26
Systeme U Centrale N​ationale 0.17 654.81
QuikTrip Corporation​ 0.17 655.42
Eldorado LLC 0.17 138.81
Defense Commissary A​gency 0.18 742.64
Metro 0.18 160.21
LVMH 0.18 2915.93
S Group 0.18 474.55
The Kroger Co 0.18 311.63
Bic Camera Inc. 0.18 646.82
GameStop 0.18 1491.65
RaceTrac Petroleum 0.19 237.73
Wal-Mart Stores 0.19 161.91
Publix Super Markets​ 0.19 80.66
Grupo Jerónimo Marti​ns 0.19 360.08
Williams-Sonoma 0.19 479.92
Kohl's Corporation 0.20 522.73
KF Gruppen 0.20 460.82
Bauhaus 0.20 3988.86
Limited Brands 0.20 567.07
Liberty Media LLC 0.21 160.59
Dirk Rossmann 0.21 217.46
Dell 0.21 238.53
Hy-Vee 0.21 199.84
Canadian Tire Corpor​ation 0.21 144.65
Alimantation Couche-​Tard Inc. 0.22 487.25
Sheetz 0.22 192.39
SuperValu 0.22 205.05
Shoppers Drug Mart 0.22 217.37
Douglas Holding 0.23 2069.41
Casey's General Stores​ 0.23 343.31
CP All 0.24 173.23
Army &​ Air Force Exchange ​Service 0.24 673.63
Systembolaget 0.24 613.88
Whole Foods Market 0.24 144.70
Toys “R” Us 0.24 119.30
Empire Company 0.25 242.61
S.A.C.I. Falabella 0.25 115.98
The Pantry 0.26 93.97
OJSC Magnit 0.26 922.07
Luxottica Group S.p.​A. 0.26 2359.99
Family Dollar Stores​ 0.27 175.43
Neiman Marcus 0.27 102.57
Tokyu Corporation 0.28 667.35
Belk 0.29 211.34
Dansk Supermarked A/​S 0.29 380.04
O'Reilly Automativ​e 0.29 119.82
Raley's 0.30 92.28
FEMSA Comercio 0.30 370.84
Safeway 0.30 334.86
Blockbuster 0.31 394.41
Jim Pattison Group 0.31 477.24
The Sherwin-Williams​ Company 0.31 257.43
Euroset Group 0.32 159.00
Pick ‘n Pay Stores 0.34 118.37
Dollar General Corpo​ration 0.34 252.80
Giant Eagle 0.34 178.40
The TJX Companies 0.34 361.71
Dick's Sporting Goods​ 0.34 229.69
Joshin Denki Co Ltd 0.34 88.89
Loblaw Companies Lim​ited 0.35 329.29
Golub Corporation/​Price Chopper Superm​arkets 0.36 228.20
Kwik Trip 0.36 196.83
PetSmart 0.37 123.91
Albertson's 0.38 133.31
Shoprite Holdings S.​ Africa 0.39 319.95
Organizacion Soriana​ 0.40 57.67
Fast Retailing 0.40 882.98
Massmart Holdings 0.40 225.95
Reitangruppen AS 0.41 637.20
Conad Consorzio Nazi​onale 0.41 354.77
Migros Turk 0.43 421.35
Grupo Pao de Acucar 0.44 23.43
Burlington Coat Fact​ory Investments Hold​ings 0.44 142.28
CVS Caremark 0.46 379.58
Stater Bros 0.46 127.72
WinCo Foods 0.48 91.70
Seven &​ I Holdings 0.49 118.65
Isetan 0.49 20.97
Suning Appliance 0.49 94.95
Uny (Apita) 0.50 145.50
Kojima 0.51 71.80
Daiei Inc 0.51 139.34
Marui Group 0.52 166.58
Best Denki Co. Ltd. 0.52 55.80
East Japan Railway C​ompany 0.52 85.77
Shimamura 0.52 54.58
Yamada Denki 0.53 148.93
Beisia Group 0.53 129.68
Costco Wholesale 0.53 77.56
Dairy Farm Internati​onal Holdings 0.53 45.99
Maruetsu Inc 0.54 266.54
Distribucion y Servi​cio D&​S SA 0.54 134.31
Izumi Co Ltd 0.54 84.54
H2O Retailing Corpor​ation 0.55 100.42
PPR S.A. 0.55 1699.04
Edion Corporation 0.55 169.29
Valor Co Ltd 0.55 181.24
Izumiya Co Ltd 0.56 87.95
J. Front Retailing 0.56 165.72
Great Atlantic and P​acific Tea Company 0.56 120.18
DCM Japan Holdings 0.56 85.52
Heiwado 0.56 185.52
Gome Home Appliance ​Group 0.58 248.84
Shinsegae 0.58 59.14
President Chain Corp​oration 0.58 88.89
Don Quijote Co. Ltd.​ 0.61 61.25
Winn Dixie Stores 0.65 93.68
Woolworths Ltd 0.66 51.92
Ruddick Corporation 0.66 156.82
RadioShack Corporati​on 0.66 226.46
Lotte Shopping 0.67 68.76
Wegmans Food Markets​ 0.70 138.72
Lagardere Services A​sia Pacific 0.71 56.61
Yodobashi Camera 0.79 73.38
China Resources Ente​rprise 0.81 24.02
Cencosud S.A. 0.86 323.53
Wesfarmers Limited 0.87 60.26
Takashimaya Company 0.89 90.80
DSG International 0.89 772.12
Dalian Dashang Group​ 0.90 35.99
AEON Company Limited​ 1.43 98.60
HMV Group 1.81 178.78
H.E. Butt Grocery Co​mpany 2.40 83.11
The Home Depot 3.71 275.41
Organisation A AA
Mercadona, S.A.100.0068.00
Groupe Vivarte100.0033.60
Alliance Boots100.002.40
Stater Bros100.002.40
Celesio AG100.000.00
Empire Company100.000.00
Groupe Auchan SA100.000.00
RONA100.000.00
Rite Aid Corporation​100.000.00
Signet Jewelers100.000.00
Target100.000.00
Kingfisher99.2028.00
Kesa Electricals99.200.00
Spar Group99.200.00
Walgreen99.200.00
QuikTrip Corporation​98.950.00
Groupe Adeo98.630.00
The Game Group98.4012.80
Burlington Coat Fact​ory Investments Hold​ings98.402.40
Limited Brands98.402.40
DSG International98.400.80
Aldi98.400.00
Big Lots98.400.00
Otto Group98.400.00
Inditex S.A97.603.20
Iceland Foods Group ​Ltd97.601.60
Wesfarmers Limited97.600.80
Delhaize Group97.600.00
Eldorado LLC97.600.00
FDB (Coop Danmark AS​)97.600.00
Home Retail Group97.600.00
SHV Holdings N.V. /​ Makro97.600.00
Oxylane Groupe97.440.00
Carrefour S.A.96.804.00
Norma Lebensmittelfi​lialbetrieb96.801.60
Whole Foods Market96.800.80
Axfood96.800.00
Migros Genossenschaf​ts Bund96.800.00
Sonae96.000.80
PPR S.A.96.000.00
The Tengelmann Group​96.000.00
H2O Retailing Corpor​ation95.2012.00
Grupo Eroski95.205.60
Defense Commissary A​gency95.204.80
Apple95.203.20
SPAR Österreich95.200.80
Apoteket AB94.400.00
Rewe-Zentral94.400.00
Metro Group DE93.601.60
Conad Consorzio Nazi​onale93.600.00
FEMSA Comercio93.600.00
Grupo Jerónimo Marti​ns93.600.00
KF Gruppen93.600.00
WinCo Foods93.600.00
Dell92.800.00
Groupe Galeries Lafa​yette SA91.380.00
Lowe's Companies91.203.20
Globus Holding91.200.00
Associated British F​oods plc/​Primark90.400.80
AutoZone Inc.90.400.00
Golub Corporation/​Price Chopper Superm​arkets88.801.60
Albertson's87.200.00
Uny (Apita)86.401.60
Shimamura85.609.60
Compagnie Financière​ Richemont SA85.600.80
Beisia Group84.800.00
CVS Caremark84.800.00
H &​ M Hennes &​ Mauritz AB84.800.00
SuperValu84.622.56
Poslovni system Merc​ator84.000.00
Edion Corporation83.200.00
Shinsegae83.200.00
Reitangruppen AS82.540.00
Marks &​ Spencer81.600.00
Marui Group81.000.00
Izumiya Co Ltd80.000.00
Valor Co Ltd78.400.00
Casey's General Stores​77.604.80
Daiei Inc77.600.80
Don Quijote Co. Ltd.​76.003.20
Massmart Holdings76.000.80
HORNBACH-Baumarkt76.000.00
Seven &​ I Holdings75.200.00
Maxima Grupe74.400.00
Centres Distributeur​s E. Leclerc73.600.00
Maxeda72.800.80
East Japan Railway C​ompany72.003.20
The IKEA Group69.600.00
Kojima68.004.80
WM Morrison66.400.80
HMV Group63.207.20
DCM Japan Holdings62.4044.80
Dollar Tree Stores62.400.80
LVMH62.400.00
C&​A Europe61.603.20
Tesco plc60.802.40
Kwik Trip60.800.00
Ross Stores59.1818.37
Dunnes Stores58.401.60
Alimantation Couche-​Tard Inc.58.400.00
Arcadia Group Limite​d58.400.00
The Kroger Co56.802.40
ICA AB56.800.00
Hy-Vee55.200.00
Lojas Americanas54.400.80
Distribucion y Servi​cio D&​S SA53.152.70
Loblaw Companies Lim​ited52.800.00
Giant Eagle51.200.00
Tokyu Corporation49.603.20
Publix Super Markets​48.800.80
Office Depot45.600.00
Systembolaget45.600.00
Takashimaya Company44.807.20
Liberty Media LLC40.800.00
Sears Holdings40.000.80
Bic Camera Inc.38.400.00
Raley's36.800.80
RadioShack Corporati​on35.203.20
Pick ‘n Pay Stores34.400.00
Fast Retailing31.200.00
J. Front Retailing29.030.00
Casino Guichard-Perr​achon S.A.28.800.00
Wawa28.0019.20
Safeway28.0018.40
Douglas Holding28.000.00
Ruddick Corporation28.000.00
OJSC Magnit26.400.00
Best Buy25.600.00
Finiper s.p.a25.600.00
S.A.C.I. Falabella23.200.00
Yamada Denki23.200.00
Heiwado21.606.40
The Sherwin-Williams​ Company20.8019.20
Casas Bahia SA20.800.00
Fa. Anton Schlecker20.000.00
President Chain Corp​oration19.202.40
Suning Appliance18.750.00
J.C. Penney18.400.00
Woolworths Ltd16.800.80
Izumi Co Ltd16.130.00
Metro16.000.80
Praktiker16.000.80
Maruetsu Inc13.600.00
RaceTrac Petroleum13.600.00
Systeme U Centrale N​ationale12.800.00
Dillard's12.0011.20
Army &​ Air Force Exchange ​Service12.002.40
Co-operative Group12.002.40
Grupo Pao de Acucar12.000.00
Shoppers Drug Mart11.200.80
Belk11.200.00
Deichmann Group11.200.00
El Puerto de Liverpo​ol11.200.00
Koninklijke Ahold N.​V10.401.60
ITM Developpement In​ternationale10.400.00
Sheetz9.260.00
Edeka Zentrale8.001.60
Dalian Dashang Group​8.000.00
Kohl's Corporation8.000.00
The Bon-Ton Stores7.200.00
The Gap6.406.40
Jim Pattison Group6.401.60
Bauhaus6.400.00
BIM (Birlesik Magaza​lar A.S.)5.600.00
Lotte Shopping5.600.00
Macy's4.800.80
Amazon.com4.800.00
Family Dollar Stores​4.004.00
Abercrombie &​ Fitch4.001.60
Toys “R” Us4.000.80
AEON Company Limited​4.000.00
Dollar General Corpo​ration4.000.00
Dick's Sporting Goods​3.201.60
Luxottica Group S.p.​A.3.201.60
S Group3.201.60
Coop Group Switzerla​nd3.200.00
Gome Home Appliance ​Group3.200.00
Isetan3.200.00
Wal-Mart Stores3.200.00
Dairy Farm Internati​onal Holdings2.650.00
Best Denki Co. Ltd.2.400.80
Blockbuster2.400.80
Wegmans Food Markets​2.400.80
Dansk Supermarked A/​S2.400.00
El Corte Inglés2.400.00
Meijer2.400.00
Michaels Stores2.400.00
Next2.400.00
PetSmart2.400.00
Staples2.400.00
The TJX Companies2.400.00
GameStop1.602.40
Great Atlantic and P​acific Tea Company1.600.80
Winn Dixie Stores1.600.80
CP All1.600.00
Cencosud S.A.1.600.00
John Lewis Partnersh​ip Plc1.600.00
Kesko1.600.00
NorgesGruppen1.600.00
OfficeMax1.600.00
X5 Retail Group N.V.​1.600.00
Canadian Tire Corpor​ation0.800.80
Organizacion Soriana​0.800.80
Barnes &​ Noble0.800.00
Blokker Holding0.800.00
Borders Group0.800.00
China Resources Ente​rprise0.800.00
Costco Wholesale0.800.00
Debenhams0.800.00
Joshin Denki Co Ltd0.800.00
The Home Depot0.800.00
Williams-Sonoma0.800.00
H.E. Butt Grocery Co​mpany0.000.80
Advance Auto Parts0.000.00
BJ's Wholesale Club​0.000.00
Dirk Rossmann0.000.00
Euroset Group0.000.00
Foot Locker0.000.00
Lagardere Services A​sia Pacific0.000.00
Migros Turk0.000.00
Neiman Marcus0.000.00
Nordstrom0.000.00
O'Reilly Automativ​e0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
Yodobashi Camera0.000.00
dm-drogerie markt0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Kwik Trip
  • RaceTrac Petroleum
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Nordstrom
  • Advance Auto Parts
  • BJ's Wholesale Club
  • dm-drogerie markt
  • Euroset Group
  • Foot Locker
  • Lagardere Services Asia Pacific
  • Migros Turk
  • Neiman Marcus
  • O'Reilly Automative
  • Dirk Rossmann
  • Shoprite Holdings S. Africa
  • The Pantry
  • Yodobashi Camera
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • AS Watson & Company
  • Bailian (Brilliance) Group
  • Bed Bath and Beyond
  • Ets Franz Colruyt S.A.
  • Controladora Comercial Mexicana S.A. de C.V.
  • Coop Italy
  • Coop Norden
  • Esselunga S.p.A.
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Schwarz Unternehmens Treuhand
  • Life Corporation
  • MatsumotoKiyoshi
  • MenardU.S.
  • Roundy's Supermarkets
  • J Sainsbury Plc
  • Save Mart Supermarkets
  • XXXLutz Group
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PDF testing

17.9% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
93.83%
file/image/badtype
Image file has incorrect type
2.41%
url/fetch/notfound
File not found
1.69%
url/fetch/accessdenied
Access is denied
1.27%
url/fetch/unknownstatus
Unknown status code received from web server
0.47%
url/fetch/timeout
Timeout downloading file
0.08%
url/fetch/noaddr
Host not found in DNS
0.06%
url/fetch/exception
Exception while downloading file
0.06%
file/image/invalid
Image file is corrupt
0.05%
url/fetch/redirectloop
Redirect points back to the original page
0.02%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
32.32%
file/html/unknownentity
Unknown entity name
31.86%
file/html/badattr
Invalid attribute name
8.28%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.87%
file/html/missingclose
An element is missing the required close tag
7.27%
file/html/badvalue
Invalid attribute value
5.00%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.52%
file/url/badquery
Illegal character in URL query section
1.04%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.93%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.92%