2012 Q2/Global Top 250 Retailers



Expand / contract icon

INDEX Facts

  • Completed date:

    23 Apr 2012

  • Total URLs tested:

    832,193

  • Total tests run:

    270,811,411

  • Total number of PDF's:

    13,411

  • URLs failing functional tests:

    10.00%

  • Pages failing code standards:

    89.87%

  • Pages missing a title:

    3.47%

  • Pages failing accessibility level A:

    52.87%

  • Pages failing accessibility level AA:

    97.32%

  • Poorest code quality:

    Macy's (http://www.macys.com/) - 533,129 failures

  • Fastest average response time:

    Foot Locker (http://www.footlocker.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Foot Locker 0.03 202.56
Groupe Galeries Lafa​yette SA 0.03 1501.45
Home Retail Group 0.03 7484.63
Groupe Vivarte 0.03 482.40
Kingfisher 0.03 2289.94
Nordstrom 0.03 364.79
Debenhams 0.04 289.34
Norma Lebensmittelfi​lialbetrieb 0.04 564.13
Groupe Auchan SA 0.04 2084.72
Associated British F​oods plc/​Primark 0.04 1411.49
WM Morrison 0.05 1749.75
Fa. Anton Schlecker 0.05 915.16
Edeka Zentrale 0.05 746.10
Dollar Tree Stores 0.05 643.83
Alliance Boots 0.05 506.31
Maxeda 0.06 131.51
J Sainsbury Plc 0.06 492.61
Macy's 0.06 90.36
The Game Group 0.06 1096.14
SHV Holdings N.V. /​ Makro 0.06 234.81
John Lewis Partnersh​ip Plc 0.06 349.55
HORNBACH-Baumarkt 0.06 2241.58
The IKEA Group 0.06 1094.25
Finiper s.p.a 0.07 239.77
Next 0.07 109.81
Deichmann Group 0.07 1088.95
El Corte Inglés 0.07 426.52
Aldi 0.07 488.36
Blokker Holding 0.07 293.21
Coop Group Switzerla​nd 0.07 837.77
Lowe's Companies 0.08 380.38
Globus Holding 0.08 528.81
Best Buy 0.08 159.54
Spar Group 0.08 849.33
Iceland Foods Group ​Ltd 0.09 610.08
Migros Genossenschaf​ts Bund 0.09 1723.35
GameStop 0.09 1330.52
Dillard's 0.09 380.30
C&​A Europe 0.09 1489.26
AutoZone Inc. 0.09 210.63
Grupo Eroski 0.09 476.29
ICA AB 0.09 393.02
OfficeMax 0.09 320.70
Casino Guichard-Perr​achon S.A. 0.09 1838.72
Esselunga S.p.A. 0.10 671.04
The Tengelmann Group​ 0.10 1550.20
Big Lots 0.10 2760.80
Groupe Adeo 0.10 1023.17
Praktiker 0.10 744.37
Axfood 0.10 363.49
Otto Group 0.10 1514.11
Dunnes Stores 0.10 313.90
J.C. Penney 0.10 126.29
Staples 0.10 216.40
Sonae 0.11 619.98
Barnes &​ Noble 0.11 289.17
Metro Group DE 0.11 1744.42
Kohl's Corporation 0.11 321.42
Meijer 0.11 508.38
Lojas Americanas 0.11 367.21
Arcadia Group Limite​d 0.12 1522.56
Michaels Stores 0.12 296.81
FDB (Coop Danmark AS​) 0.12 460.81
X5 Retail Group N.V.​ 0.12 873.23
Rewe-Zentral 0.12 911.96
Williams-Sonoma 0.12 417.37
Kesko 0.12 621.75
Safeway 0.12 352.50
Sears Holdings 0.12 511.67
ITM Developpement In​ternationale 0.12 1629.89
The Kroger Co 0.13 318.00
Wal-Mart Stores 0.13 139.58
BIM (Birlesik Magaza​lar A.S.) 0.13 657.77
Marks &​ Spencer 0.13 141.46
dm-drogerie markt 0.13 398.21
Office Depot 0.13 193.96
Tesco plc 0.13 347.84
Delhaize Group 0.14 1487.99
Maxima Grupe 0.14 180.86
SPAR Österreich 0.14 579.88
Amazon.com 0.14 131.42
Systembolaget 0.14 446.43
Oxylane Groupe 0.15 502.10
Apoteket AB 0.15 382.11
Inditex S.A 0.15 1111.15
Apple 0.15 713.36
Ross Stores 0.16 226.16
Rite Aid Corporation​ 0.16 167.76
QuikTrip Corporation​ 0.16 580.35
Eldorado LLC 0.16 153.38
The Bon-Ton Stores 0.17 325.86
Kesa Electricals 0.17 2853.17
Walgreen 0.17 371.17
KF Gruppen 0.17 416.53
BJ's Wholesale Club​ 0.17 212.17
Celesio AG 0.17 583.62
Centres Distributeur​s E. Leclerc 0.17 1113.21
Metro 0.17 126.70
Co-operative Group 0.17 511.53
Koninklijke Ahold N.​V 0.17 2958.33
Signet Jewelers 0.18 3490.25
Great Atlantic and P​acific Tea Company 0.18 374.82
Target 0.18 176.88
LVMH 0.18 2772.40
Grupo Jerónimo Mart​ins 0.18 781.45
Wawa 0.18 271.88
Dirk Rossmann 0.18 128.01
RaceTrac Petroleum 0.18 194.05
Abercrombie &​ Fitch 0.19 173.97
Publix Super Markets​ 0.19 68.80
Defense Commissary A​gency 0.19 389.59
The Pantry 0.19 52.00
Limited Brands 0.20 602.43
Shoppers Drug Mart 0.20 178.77
Bic Camera Inc. 0.20 315.00
The Gap 0.20 440.89
Mercadona, S.A. 0.21 226.97
Carrefour S.A. 0.21 1590.32
NorgesGruppen 0.21 616.70
Sheetz 0.21 164.23
SuperValu 0.21 194.10
Alimantation Couche-​Tard Inc. 0.22 328.96
Dell 0.22 155.17
Save Mart Supermarke​ts 0.22 155.51
RadioShack Corporati​on 0.22 205.18
OJSC Magnit 0.22 456.71
Compagnie Financièr​e Richemont SA 0.23 730.59
Casey's General Stores​ 0.23 377.96
Hy-Vee 0.23 171.95
Life Corporation 0.23 102.21
Liberty Media LLC 0.24 138.91
Family Dollar Stores​ 0.24 179.43
Conad Consorzio Nazi​onale 0.24 328.15
CP All 0.24 166.99
Neiman Marcus 0.24 117.06
Borders Group 0.24 259.10
Douglas Holding 0.24 345.66
Empire Company 0.25 256.27
S Group 0.25 373.12
Whole Foods Market 0.26 116.83
Casas Bahia SA 0.26 346.55
Tokyu Corporation 0.27 369.25
Army &​ Air Force Exchange ​Service 0.27 381.70
Dollar General Corpo​ration 0.27 196.19
FEMSA Comercio 0.27 433.62
Canadian Tire Corpor​ation 0.27 101.58
El Puerto de Liverpo​ol 0.28 162.11
Dansk Supermarked A/​S 0.28 442.26
H.E. Butt Grocery Co​mpany 0.29 180.10
Stater Bros 0.29 158.78
RONA 0.29 201.91
Raley's 0.29 56.13
PetSmart 0.30 132.82
Louis Delhaize S.A. 0.30 364.11
The Sherwin-Williams​ Company 0.31 244.24
Luxottica Group S.p.​A. 0.31 2243.44
Golub Corporation/​Price Chopper Superm​arkets 0.32 88.20
Jim Pattison Group 0.33 235.23
Albertson's 0.33 250.17
Toys “R” Us 0.34 101.41
Belk 0.34 137.45
Fast Retailing 0.34 441.86
Poslovni system Merc​ator 0.36 1195.94
O'Reilly Automativ​e 0.36 118.39
Organizacion Soriana​ 0.36 62.36
S.A.C.I. Falabella 0.37 78.53
Pick ‘n Pay Stores​ 0.38 96.97
Advance Auto Parts 0.38 131.78
PPR S.A. 0.38 2254.54
Kwik Trip 0.40 242.29
Massmart Holdings 0.41 206.33
Shoprite Holdings S.​ Africa 0.41 310.22
CVS Caremark 0.42 235.86
Loblaw Companies Lim​ited 0.42 214.50
Systeme U Centrale N​ationale 0.42 458.33
Grupo Pao de Acucar 0.43 25.08
Dick's Sporting Goods​ 0.43 122.70
Burlington Coat Fact​ory Investments Hold​ings 0.44 114.86
Joshin Denki Co Ltd 0.45 62.54
Ruddick Corporation 0.45 189.08
Migros Turk 0.46 295.18
Reitangruppen AS 0.47 694.32
Blockbuster 0.47 220.82
Controladora Comerci​al Mexicana S.A. de ​C.V. 0.48 147.13
Distribucion y Servi​cio D&​S SA 0.49 138.63
The TJX Companies 0.49 353.43
Kojima 0.50 75.18
Costco Wholesale 0.50 75.31
Shimamura 0.50 74.73
Isetan 0.50 23.01
Marui Group 0.51 109.55
Uny (Apita) 0.51 175.07
Euroset Group 0.52 187.04
Giant Eagle 0.52 144.38
Best Denki Co. Ltd. 0.52 60.09
Don Quijote Co. Ltd.​ 0.52 58.18
Izumi Co Ltd 0.53 85.20
East Japan Railway C​ompany 0.53 86.32
WinCo Foods 0.53 84.04
J. Front Retailing 0.53 130.46
Beisia Group 0.54 119.88
Seven &​ I Holdings 0.54 108.60
H2O Retailing Corpor​ation 0.54 100.01
MatsumotoKiyoshi 0.54 105.89
Daiei Inc 0.54 50.18
President Chain Corp​oration 0.54 97.78
Valor Co Ltd 0.54 146.18
Maruetsu Inc 0.54 139.59
Yodobashi Camera 0.55 67.92
Yamada Denki 0.55 105.93
Edion Corporation 0.55 105.78
Izumiya Co Ltd 0.57 47.02
Heiwado 0.57 122.12
Shinsegae 0.57 59.28
DCM Japan Holdings 0.57 104.39
Wegmans Food Markets​ 0.60 105.16
DSG International 0.60 846.24
Suning Appliance 0.61 61.36
Winn Dixie Stores 0.62 140.05
Gome Home Appliance ​Group 0.63 91.83
Dairy Farm Internati​onal Holdings 0.65 52.32
Woolworths Ltd 0.71 71.20
Lagardere Services A​sia Pacific 0.77 55.74
Lotte Shopping 0.78 63.57
Wesfarmers Limited 0.81 64.66
Takashimaya Company 0.87 79.32
China Resources Ente​rprise 0.91 13.37
Bauhaus 0.98 153.14
Dalian Dashang Group​ 1.10 17.99
AEON Company Limited​ 1.17 85.56
HMV Group 1.87 184.36
The Home Depot 2.08 241.63
Organisation A AA
Louis Delhaize S.A.100.00100.00
Mercadona, S.A.100.0071.20
Groupe Vivarte100.0040.80
Kingfisher100.0025.60
Stater Bros100.002.40
Iceland Foods Group ​Ltd100.001.60
Burlington Coat Fact​ory Investments Hold​ings100.000.00
Celesio AG100.000.00
Empire Company100.000.00
Groupe Auchan SA100.000.00
Rite Aid Corporation​100.000.00
Ross Stores100.000.00
Signet Jewelers100.000.00
Grupo Eroski99.2053.60
The Game Group99.205.60
Metro Group DE99.201.60
Axfood99.200.00
Best Denki Co. Ltd.99.200.00
Kesa Electricals99.200.00
Otto Group99.200.00
Poslovni system Merc​ator99.200.00
Walgreen99.200.00
QuikTrip Corporation​98.940.00
Groupe Adeo98.630.00
Limited Brands98.400.80
Wesfarmers Limited98.400.80
Home Retail Group98.400.00
Migros Genossenschaf​ts Bund98.400.00
DSG International97.602.40
Big Lots97.600.00
FDB (Coop Danmark AS​)97.600.00
SHV Holdings N.V. /​ Makro97.600.00
Spar Group97.600.00
Oxylane Groupe97.440.00
Esselunga S.p.A.96.973.03
J Sainsbury Plc96.806.40
Carrefour S.A.96.804.00
Defense Commissary A​gency96.802.40
Sonae96.800.80
CVS Caremark96.800.00
Whole Foods Market96.800.00
The Tengelmann Group​96.000.00
H2O Retailing Corpor​ation95.2011.20
Inditex S.A95.208.00
SPAR Österreich95.200.80
Apoteket AB95.200.00
Daiei Inc95.200.00
Dell95.200.00
Grupo Jerónimo Mart​ins94.400.00
Rewe-Zentral94.400.00
Apple93.6019.20
Delhaize Group93.600.80
Conad Consorzio Nazi​onale93.600.00
Target93.600.00
Uny (Apita)92.802.40
Associated British F​oods plc/​Primark92.800.80
Beisia Group92.800.00
LVMH92.800.00
WinCo Foods92.800.00
Liberty Media LLC92.161.96
Staples92.000.00
Groupe Galeries Lafa​yette SA91.380.00
The Sherwin-Williams​ Company91.2019.20
AutoZone Inc.91.200.00
FEMSA Comercio91.200.00
KF Gruppen91.200.00
Lowe's Companies89.600.00
Globus Holding88.000.00
PPR S.A.88.000.00
SuperValu85.711.30
HORNBACH-Baumarkt84.000.00
Marks &​ Spencer84.000.00
Don Quijote Co. Ltd.​83.202.40
Norma Lebensmittelfi​lialbetrieb82.401.60
Compagnie Financièr​e Richemont SA81.600.80
Izumiya Co Ltd81.600.00
Albertson's80.800.00
Lojas Americanas80.001.60
Marui Group79.810.00
East Japan Railway C​ompany79.209.60
Massmart Holdings77.600.80
Valor Co Ltd77.600.00
Woolworths Ltd77.600.00
Aldi76.800.00
Seven &​ I Holdings76.800.00
Maxeda76.000.80
WM Morrison75.200.80
Maxima Grupe75.200.00
HMV Group73.603.20
Save Mart Supermarke​ts73.600.80
Edion Corporation73.600.00
Wal-Mart Stores73.600.00
The Kroger Co72.002.40
Centres Distributeur​s E. Leclerc71.200.00
Kojima70.404.80
Shinsegae69.600.00
Co-operative Group67.200.80
Tokyu Corporation66.400.80
Casino Guichard-Perr​achon S.A.65.600.00
Sears Holdings63.200.00
Alimantation Couche-​Tard Inc.61.600.00
DCM Japan Holdings60.8047.20
Dunnes Stores60.001.60
The IKEA Group59.201.60
Takashimaya Company56.808.00
C&​A Europe56.803.20
Casey's General Stores​54.400.00
Hy-Vee52.800.00
Distribucion y Servi​cio D&​S SA52.380.95
Reitangruppen AS50.490.00
Kwik Trip48.800.00
Shimamura48.003.20
Loblaw Companies Lim​ited45.600.00
ICA AB41.600.00
Yamada Denki40.800.00
Best Buy36.800.00
Douglas Holding35.200.00
OJSC Magnit33.600.00
Blokker Holding32.000.00
Pick ‘n Pay Stores​32.000.00
The Bon-Ton Stores31.201.60
Publix Super Markets​31.200.80
Office Depot30.400.00
Ruddick Corporation29.600.00
Tesco plc28.801.60
Bic Camera Inc.28.000.00
El Corte Inglés28.000.00
Finiper s.p.a28.000.00
J. Front Retailing27.870.00
Systembolaget27.200.00
Safeway26.4013.60
Kohl's Corporation26.400.00
Coop Group Switzerla​nd24.0020.80
Heiwado22.406.40
Fast Retailing22.400.00
RadioShack Corporati​on21.0521.05
Fa. Anton Schlecker20.800.00
S.A.C.I. Falabella20.800.00
Casas Bahia SA19.200.00
Maruetsu Inc19.200.00
AEON Company Limited​18.401.60
Family Dollar Stores​17.604.80
Praktiker16.800.80
Izumi Co Ltd16.670.00
Wawa16.0012.80
Giant Eagle16.000.80
The Gap15.207.20
Costco Wholesale15.200.00
Systeme U Centrale N​ationale15.200.00
Jim Pattison Group14.400.80
Deichmann Group14.400.00
J.C. Penney14.400.00
Metro14.400.00
Eldorado LLC13.600.00
Lotte Shopping13.600.00
RaceTrac Petroleum13.600.00
Dillard's12.8011.20
Koninklijke Ahold N.​V12.801.60
Shoppers Drug Mart12.800.80
Army &​ Air Force Exchange ​Service12.001.60
Grupo Pao de Acucar12.000.00
Suning Appliance12.000.00
The Home Depot11.200.00
MatsumotoKiyoshi10.810.00
President Chain Corp​oration9.601.60
Raley's9.600.00
ITM Developpement In​ternationale8.800.00
Sheetz8.160.00
Dalian Dashang Group​8.000.00
Alliance Boots7.202.40
Abercrombie &​ Fitch6.400.80
Isetan6.400.00
Toys “R” Us5.600.80
Macy's4.801.60
BIM (Birlesik Magaza​lar A.S.)4.800.00
Dollar General Corpo​ration4.800.00
H.E. Butt Grocery Co​mpany4.800.00
The TJX Companies4.800.00
Gome Home Appliance ​Group4.000.00
Great Atlantic and P​acific Tea Company4.000.00
RONA4.000.00
X5 Retail Group N.V.​4.000.00
GameStop3.204.80
Dick's Sporting Goods​3.201.60
Luxottica Group S.p.​A.3.201.60
S Group3.201.60
Controladora Comerci​al Mexicana S.A. de ​C.V.3.200.00
Golub Corporation/​Price Chopper Superm​arkets3.200.00
Meijer3.200.00
Dairy Farm Internati​onal Holdings2.750.00
Neiman Marcus2.401.60
Michaels Stores2.400.00
Next2.400.00
PetSmart2.400.00
Wegmans Food Markets​2.400.00
Barnes &​ Noble1.600.80
Amazon.com1.600.00
Belk1.600.00
Blockbuster1.600.00
El Puerto de Liverpo​ol1.600.00
John Lewis Partnersh​ip Plc1.600.00
OfficeMax1.600.00
Winn Dixie Stores1.600.00
Canadian Tire Corpor​ation0.800.80
Debenhams0.800.80
Edeka Zentrale0.800.80
China Resources Ente​rprise0.800.00
Dansk Supermarked A/​S0.800.00
Dirk Rossmann0.800.00
Dollar Tree Stores0.800.00
Joshin Denki Co Ltd0.800.00
Kesko0.800.00
Organizacion Soriana​0.800.00
Advance Auto Parts0.000.00
Arcadia Group Limite​d0.000.00
BJ's Wholesale Club​0.000.00
Bauhaus0.000.00
Borders Group0.000.00
CP All0.000.00
Euroset Group0.000.00
Foot Locker0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Migros Turk0.000.00
Nordstrom0.000.00
NorgesGruppen0.000.00
O'Reilly Automativ​e0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
Williams-Sonoma0.000.00
Yodobashi Camera0.000.00
dm-drogerie markt0.000.00
Expand / contract icon

Error free sites

The following sites scored full marks for Function.

  • Kwik Trip
  • Life Corporation
  • RaceTrac Petroleum
Expand / contract icon

Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Nordstrom
  • CP All
  • Advance Auto Parts
  • Arcadia Group Limited
  • Bauhaus
  • BJ's Wholesale Club
  • Borders Group
  • dm-drogerie markt
  • Euroset Group
  • Foot Locker
  • Life Corporation
  • Lagardere Services Asia Pacific
  • Migros Turk
  • NorgesGruppen
  • O'Reilly Automative
  • Shoprite Holdings S. Africa
  • The Pantry
  • Williams-Sonoma
  • Yodobashi Camera
Expand / contract icon

Excluded from INDEX

The following sites were excluded from the INDEX.

  • AS Watson & Company
  • Bailian (Brilliance) Group
  • Bed Bath and Beyond
  • Cencosud S.A.
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • H & M Hennes & Mauritz AB
  • Katz Group
  • K's Holdings Corporation
  • Schwarz Unternehmens Treuhand
  • MenardU.S.
  • Roundy's Supermarkets
  • XXXLutz Group
Expand / contract icon

PDF testing

20.0% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Expand / contract icon

Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
89.25%
file/image/badtype
Image file has incorrect type
4.78%
url/fetch/notfound
File not found
2.20%
url/fetch/unknownstatus
Unknown status code received from web server
2.15%
url/fetch/accessdenied
Access is denied
1.37%
file/image/invalid
Image file is corrupt
0.06%
url/fetch/noaddr
Host not found in DNS
0.06%
url/fetch/timeout
Timeout downloading file
0.05%
url/fetch/connref
Connection refused by server
0.02%
url/fetch/redirectloop
Redirect points back to the original page
0.02%
Expand / contract icon

Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
31.92%
file/html/unknownentity
Unknown entity name
31.44%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
8.53%
file/html/missingclose
An element is missing the required close tag
8.39%
file/html/badattr
Invalid attribute name
6.21%
file/html/badvalue
Invalid attribute value
5.66%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.70%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
1.07%
file/html/missingattr
A start tag is missing required attributes
1.03%
file/url/badquery
Illegal character in URL query section
0.97%