2012 Q1/Global Top 250 Retailers


Summary

Full results


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INDEX Facts

  • Completed date:

    18 Jan 2012

  • Total URLs tested:

    778,612

  • Total tests run:

    253,412,666

  • Total number of PDF's:

    13,991

  • URLs failing functional tests:

    7.13%

  • Pages failing code standards:

    90.73%

  • Pages missing a title:

    3.58%

  • Pages failing accessibility level A:

    52.26%

  • Pages failing accessibility level AA:

    98.35%

  • Poorest code quality:

    J.C. Penney (http://www.jcpenney.com/) - 501,688 failures

  • Fastest average response time:

    Associated British Foods plc/Primark (http://www.abf.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Associated British F​oods plc/​Primark 0.02 653.81
Debenhams 0.02 258.44
H &​ M Hennes &​ Mauritz AB 0.02 1101.76
Louis Delhaize S.A. 0.03 196.38
Groupe Vivarte 0.03 433.82
Kingfisher 0.03 3245.49
Foot Locker 0.03 164.33
Groupe Galeries Lafa​yette SA 0.03 496.73
Home Retail Group 0.03 6199.30
J Sainsbury Plc 0.03 579.00
J.C. Penney 0.04 55.13
WM Morrison 0.04 1352.10
Groupe Auchan SA 0.04 1991.92
Next 0.04 129.20
FDB (Coop Danmark AS​) 0.04 1166.34
The IKEA Group 0.04 1080.29
Tesco plc 0.04 1385.06
John Lewis Partnersh​ip Plc 0.05 447.47
Fa. Anton Schlecker 0.05 1130.71
Maxeda 0.05 131.03
Alliance Boots 0.05 575.38
Macy's 0.05 140.97
Globus Holding 0.06 974.12
Deichmann Group 0.06 1225.77
Blokker Holding 0.06 306.55
Dollar Tree Stores 0.06 453.98
Koninklijke Ahold N.​V 0.06 730.27
Aldi 0.06 502.22
GameStop 0.06 471.23
SHV Holdings N.V. /​ Makro 0.06 226.70
Edeka Zentrale 0.06 705.49
Praktiker 0.06 1011.48
Dunnes Stores 0.06 345.75
The Gap 0.06 417.33
Apple 0.07 1870.11
Lowe's Companies 0.07 634.03
Finiper s.p.a 0.07 319.60
Centres Distributeur​s E. Leclerc 0.07 874.96
El Corte Inglés 0.07 272.80
HORNBACH-Baumarkt 0.07 2814.02
Migros Genossenschaf​ts Bund 0.08 1666.25
Staples 0.08 224.34
Iceland Foods Group ​Ltd 0.08 957.29
Marks &​ Spencer 0.08 182.82
Nordstrom 0.08 289.47
Spar Group 0.08 861.70
Grupo Eroski 0.09 675.19
Metro Group DE 0.09 2351.25
Rewe-Zentral 0.09 2242.19
The Game Group 0.09 688.92
Esselunga S.p.A. 0.09 539.78
OfficeMax 0.09 304.20
Big Lots 0.09 511.35
ITM Developpement In​ternationale 0.09 1526.04
Arcadia Group Limite​d 0.09 1823.29
The Tengelmann Group​ 0.10 1234.32
Borders Group 0.10 145.46
C&​A Europe 0.10 627.48
NorgesGruppen 0.10 1490.19
dm-drogerie markt 0.10 387.56
Williams-Sonoma 0.10 405.24
Wal-Mart Stores 0.10 190.28
Barnes &​ Noble 0.10 247.32
Sears Holdings 0.11 780.94
Coop Group Switzerla​nd 0.11 556.78
Sonae 0.11 567.56
Kohl's Corporation 0.11 330.20
Amazon.com 0.11 91.08
Maxima Grupe 0.11 259.51
Meijer 0.11 417.74
The Kroger Co 0.11 355.33
Michaels Stores 0.11 309.49
ICA AB 0.12 372.30
X5 Retail Group N.V.​ 0.12 843.85
Inditex S.A 0.12 1199.74
KF Gruppen 0.12 414.88
Office Depot 0.13 196.25
Delhaize Group 0.13 1375.19
Kesko 0.13 450.69
Target 0.13 219.17
Co-operative Group 0.13 394.82
Axfood 0.14 298.17
Apoteket AB 0.14 450.12
Systembolaget 0.14 536.92
Blockbuster 0.14 231.76
Advance Auto Parts 0.14 159.08
Oxylane Groupe 0.15 516.53
Walgreen 0.15 215.37
Celesio AG 0.15 231.19
Casino Guichard-Perr​achon S.A. 0.15 1700.76
Ross Stores 0.15 271.77
Casas Bahia SA 0.15 343.22
Abercrombie &​ Fitch 0.15 485.13
Norma Lebensmittelfi​lialbetrieb 0.15 470.27
Eldorado LLC 0.15 155.21
Compagnie Financièr​e Richemont SA 0.15 1108.34
The Bon-Ton Stores 0.15 443.64
Rite Aid Corporation​ 0.16 192.22
Mercadona, S.A. 0.16 296.31
Dirk Rossmann 0.16 160.42
Wawa 0.17 264.31
Lojas Americanas 0.17 361.84
Otto Group 0.18 1248.66
Great Atlantic and P​acific Tea Company 0.18 353.55
RaceTrac Petroleum 0.18 210.59
Poslovni system Merc​ator 0.18 1094.84
Safeway 0.19 9.34
BJ's Wholesale Club​ 0.19 286.29
Empire Company 0.19 310.82
Fast Retailing 0.20 518.22
Douglas Holding 0.20 841.13
DSG International 0.20 2277.48
Metro 0.20 87.37
Shoppers Drug Mart 0.20 228.52
Limited Brands 0.21 544.22
OJSC Magnit 0.21 470.94
Sheetz 0.21 132.86
SuperValu 0.21 183.81
Save Mart Supermarke​ts 0.21 13.28
S Group 0.21 350.68
SPAR Österreich 0.21 455.30
Dillard's 0.21 259.69
Winn Dixie Stores 0.22 138.94
The Pantry 0.23 53.22
FEMSA Comercio 0.23 431.52
RadioShack Corporati​on 0.23 206.43
Publix Super Markets​ 0.23 61.69
PetSmart 0.23 145.42
Army &​ Air Force Exchange ​Service 0.23 394.13
Conad Consorzio Nazi​onale 0.23 384.15
Dollar General Corpo​ration 0.24 187.03
Hy-Vee 0.24 225.25
Liberty Media LLC 0.24 138.25
Alimantation Couche-​Tard Inc. 0.24 299.23
Grupo Jerónimo Mart​ins 0.24 702.95
Family Dollar Stores​ 0.24 135.02
BIM (Birlesik Magaza​lar A.S.) 0.24 500.93
CP All 0.24 164.60
Whole Foods Market 0.25 144.39
AutoZone Inc. 0.25 133.32
Dell 0.25 136.32
Life Corporation 0.26 69.28
Kesa Electricals 0.27 470.54
RONA 0.27 261.96
Bauhaus 0.28 2455.89
S.A.C.I. Falabella 0.28 118.59
LVMH 0.29 6035.94
Toys “R” Us 0.29 72.07
Bic Camera Inc. 0.29 523.36
Golub Corporation/​Price Chopper Superm​arkets 0.30 59.11
Systeme U Centrale N​ationale 0.30 318.46
Canadian Tire Corpor​ation 0.31 85.74
The Sherwin-Williams​ Company 0.31 290.40
Reitangruppen AS 0.32 586.45
Tokyu Corporation 0.32 1197.36
H.E. Butt Grocery Co​mpany 0.32 176.32
Stater Bros 0.33 146.53
Casey's General Stores​ 0.33 230.46
Jim Pattison Group 0.33 83.88
Pick ‘n Pay Stores​ 0.33 93.03
Belk 0.33 107.01
Carrefour S.A. 0.34 807.65
Migros Turk 0.34 334.58
Neiman Marcus 0.35 121.37
Raley's 0.36 59.74
Signet Jewelers 0.36 937.88
Yodobashi Camera 0.37 65.45
Controladora Comerci​al Mexicana S.A. de ​C.V. 0.37 120.02
Dansk Supermarked A/​S 0.37 177.89
WinCo Foods 0.37 112.79
Dick's Sporting Goods​ 0.37 168.67
QuikTrip Corporation​ 0.38 399.43
Albertson's 0.38 126.96
CVS Caremark 0.39 278.52
Organizacion Soriana​ 0.40 57.31
Loblaw Companies Lim​ited 0.40 210.06
The TJX Companies 0.40 325.96
Luxottica Group S.p.​A. 0.41 2245.50
Giant Eagle 0.42 142.26
Euroset Group 0.43 186.81
Distribucion y Servi​cio D&​S SA 0.44 146.78
PPR S.A. 0.44 2303.27
Shoprite Holdings S.​ Africa 0.46 249.00
Kwik Trip 0.46 158.37
Joshin Denki Co Ltd 0.46 69.36
Ruddick Corporation 0.46 168.53
Massmart Holdings 0.46 184.53
O'Reilly Automativ​e 0.46 38.93
Shimamura 0.47 81.13
Grupo Pao de Acucar 0.47 18.34
Burlington Coat Fact​ory Investments Hold​ings 0.47 127.11
Kojima 0.50 75.33
Costco Wholesale 0.50 81.44
East Japan Railway C​ompany 0.50 80.11
Heiwado 0.51 130.74
Maruetsu Inc 0.52 146.78
Izumi Co Ltd 0.53 85.08
Cencosud S.A. 0.53 82.65
Uny (Apita) 0.53 188.28
Marui Group 0.53 103.03
H2O Retailing Corpor​ation 0.53 57.83
MatsumotoKiyoshi 0.53 107.40
J. Front Retailing 0.54 115.10
President Chain Corp​oration 0.54 104.08
Daiei Inc 0.54 55.20
Edion Corporation 0.54 88.72
Seven &​ I Holdings 0.54 107.10
Izumiya Co Ltd 0.54 88.91
Don Quijote Co. Ltd.​ 0.55 56.15
Yamada Denki 0.55 103.85
DCM Japan Holdings 0.55 77.70
Gome Home Appliance ​Group 0.55 152.55
Shinsegae 0.55 61.00
Isetan 0.56 19.79
Lotte Shopping 0.56 66.02
Beisia Group 0.58 87.39
Valor Co Ltd 0.58 31.46
Woolworths Ltd 0.59 69.88
Best Denki Co. Ltd. 0.60 52.89
Wegmans Food Markets​ 0.61 108.90
Dairy Farm Internati​onal Holdings 0.63 51.73
Lagardere Services A​sia Pacific 0.72 57.45
Wesfarmers Limited 0.82 75.88
Defense Commissary A​gency 0.85 72.59
Takashimaya Company 0.85 80.00
Suning Appliance 0.94 10.27
AEON Company Limited​ 1.14 100.85
El Puerto de Liverpo​ol 1.35 149.66
China Resources Ente​rprise 1.49 4.58
HMV Group 1.53 201.48
Dalian Dashang Group​ 3.13 32.26
The Home Depot 3.96 245.74
Organisation A AA
Mercadona, S.A.100.0051.20
Groupe Vivarte100.0040.80
Kingfisher100.0022.40
Esselunga S.p.A.100.003.57
Burlington Coat Fact​ory Investments Hold​ings100.002.40
Stater Bros100.001.60
Empire Company100.000.00
Groupe Auchan SA100.000.00
Home Retail Group100.000.00
J Sainsbury Plc100.000.00
Rite Aid Corporation​100.000.00
Signet Jewelers100.000.00
Otto Group99.200.80
Axfood99.200.00
Kesa Electricals99.200.00
Poslovni system Merc​ator99.200.00
Spar Group99.200.00
Walgreen99.200.00
QuikTrip Corporation​98.880.00
The Game Group98.409.60
Metro Group DE98.402.40
Wesfarmers Limited98.400.80
Big Lots98.400.00
Blokker Holding98.400.00
Celesio AG98.400.00
Conad Consorzio Nazi​onale98.400.00
Limited Brands98.400.00
Grupo Eroski97.6017.60
DSG International97.601.60
FDB (Coop Danmark AS​)97.600.00
Migros Genossenschaf​ts Bund97.600.00
Whole Foods Market97.600.00
Oxylane Groupe97.400.00
Carrefour S.A.96.801.60
Sonae96.800.80
CVS Caremark96.800.00
SHV Holdings N.V. /​ Makro96.750.00
Ross Stores96.430.00
Grupo Jerónimo Mart​ins96.000.00
Target96.000.00
The Tengelmann Group​96.000.00
Winn Dixie Stores96.000.00
Iceland Foods Group ​Ltd95.204.00
Rewe-Zentral95.200.00
SPAR Österreich95.200.00
Staples95.200.00
NorgesGruppen94.400.00
Uny (Apita)94.400.00
Inditex S.A93.6014.40
H2O Retailing Corpor​ation93.6011.20
Defense Commissary A​gency93.600.00
LVMH93.600.00
Apple92.800.80
Associated British F​oods plc/​Primark92.800.80
Daiei Inc92.800.00
Groupe Galeries Lafa​yette SA91.380.00
PPR S.A.91.200.80
Aldi90.400.00
Apoteket AB90.400.00
Dell90.400.00
FEMSA Comercio90.400.00
Liberty Media LLC90.201.96
The Sherwin-Williams​ Company89.603.20
AutoZone Inc.89.600.00
Centres Distributeur​s E. Leclerc89.600.00
H &​ M Hennes &​ Mauritz AB88.800.00
Woolworths Ltd88.800.00
Delhaize Group88.002.40
Don Quijote Co. Ltd.​87.204.80
Beisia Group86.400.00
Eldorado LLC85.600.00
Marks &​ Spencer85.600.00
SuperValu84.810.00
Compagnie Financièr​e Richemont SA84.000.80
Albertson's83.200.00
Izumiya Co Ltd83.200.00
Norma Lebensmittelfi​lialbetrieb82.401.60
Seven &​ I Holdings82.400.00
Massmart Holdings81.600.80
HMV Group80.800.00
Lowe's Companies80.800.00
Marui Group80.650.00
KF Gruppen79.200.00
WinCo Foods79.200.00
Edion Corporation78.400.00
Wal-Mart Stores78.400.00
HORNBACH-Baumarkt77.600.00
Save Mart Supermarke​ts77.600.00
Maxeda76.800.00
Safeway75.206.40
Tokyu Corporation75.200.80
Valor Co Ltd74.400.00
Lojas Americanas73.600.80
Maxima Grupe73.110.00
The Kroger Co69.601.60
Tesco plc66.404.00
Shimamura65.602.40
DCM Japan Holdings64.8044.00
Kojima64.800.80
Koninklijke Ahold N.​V64.800.00
Lotte Shopping64.000.00
Casey's General Stores​63.200.00
Shinsegae62.400.00
WM Morrison60.000.80
Alimantation Couche-​Tard Inc.59.200.00
ICA AB56.800.00
The Bon-Ton Stores56.000.80
Co-operative Group56.000.00
Dunnes Stores55.201.60
Sears Holdings53.600.00
Reitangruppen AS52.220.00
C&​A Europe49.600.80
Takashimaya Company48.806.40
Kwik Trip48.800.00
The IKEA Group47.202.40
Hy-Vee45.600.00
East Japan Railway C​ompany42.4016.00
Williams-Sonoma42.400.00
OJSC Magnit40.000.00
Bic Camera Inc.39.200.00
S.A.C.I. Falabella39.200.00
Systembolaget38.400.00
Yamada Denki36.800.00
Fa. Anton Schlecker35.200.00
Pick ‘n Pay Stores​35.200.00
Publix Super Markets​32.800.00
Distribucion y Servi​cio D&​S SA31.520.00
Casino Guichard-Perr​achon S.A.31.200.00
Office Depot29.600.00
J. Front Retailing29.030.00
Douglas Holding28.000.00
Coop Group Switzerla​nd25.6021.60
Finiper s.p.a24.800.00
Heiwado24.003.20
Dalian Dashang Group​23.200.00
RadioShack Corporati​on21.0521.05
Jim Pattison Group20.800.00
Metro20.800.00
Fast Retailing20.000.00
El Corte Inglés16.800.00
Wawa16.0013.60
Giant Eagle16.003.20
Systeme U Centrale N​ationale16.000.00
Izumi Co Ltd15.520.00
Army &​ Air Force Exchange ​Service15.200.00
Costco Wholesale15.200.00
Maruetsu Inc15.200.00
RaceTrac Petroleum13.600.00
The Gap12.806.40
Grupo Pao de Acucar12.800.00
The Home Depot12.800.00
Family Dollar Stores​12.005.60
Raley's11.200.00
Suning Appliance11.200.00
MatsumotoKiyoshi10.810.00
Belk9.600.00
Deichmann Group9.600.00
Kesko9.600.00
Shoppers Drug Mart9.600.00
AEON Company Limited​8.803.20
ITM Developpement In​ternationale8.000.00
Sheetz7.840.00
Alliance Boots7.202.40
H.E. Butt Grocery Co​mpany7.200.00
Kohl's Corporation7.200.00
President Chain Corp​oration7.200.00
Dollar General Corpo​ration6.400.00
Dillard's5.604.80
Toys “R” Us5.600.80
BIM (Birlesik Magaza​lar A.S.)5.600.00
Edeka Zentrale5.600.00
Macy's5.600.00
Praktiker4.800.80
Dirk Rossmann4.800.00
Golub Corporation/​Price Chopper Superm​arkets4.800.00
Luxottica Group S.p.​A.4.000.80
Controladora Comerci​al Mexicana S.A. de ​C.V.4.000.00
Gome Home Appliance ​Group4.000.00
Isetan4.000.00
The TJX Companies4.000.00
X5 Retail Group N.V.​4.000.00
Dick's Sporting Goods​3.201.60
Abercrombie &​ Fitch3.200.80
Neiman Marcus3.200.80
S Group3.200.80
Bauhaus3.200.00
Best Denki Co. Ltd.3.200.00
Cencosud S.A.3.200.00
Loblaw Companies Lim​ited3.200.00
Meijer3.200.00
Next3.200.00
Nordstrom3.200.00
Dairy Farm Internati​onal Holdings2.750.00
Dansk Supermarked A/​S2.400.00
El Puerto de Liverpo​ol2.400.00
Globus Holding2.400.00
Great Atlantic and P​acific Tea Company2.400.00
PetSmart1.600.80
Barnes &​ Noble1.600.00
Casas Bahia SA1.600.00
GameStop1.600.00
John Lewis Partnersh​ip Plc1.600.00
RONA1.600.00
Wegmans Food Markets​1.600.00
Canadian Tire Corpor​ation0.800.80
Amazon.com0.800.00
China Resources Ente​rprise0.800.00
Debenhams0.800.00
Dollar Tree Stores0.800.00
J.C. Penney0.800.00
Joshin Denki Co Ltd0.800.00
Michaels Stores0.800.00
O'Reilly Automativ​e0.800.00
OfficeMax0.800.00
Yodobashi Camera0.800.00
Advance Auto Parts0.000.00
Arcadia Group Limite​d0.000.00
BJ's Wholesale Club​0.000.00
Blockbuster0.000.00
Borders Group0.000.00
CP All0.000.00
Euroset Group0.000.00
Foot Locker0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
Migros Turk0.000.00
Organizacion Soriana​0.000.00
Ruddick Corporation0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
dm-drogerie markt0.000.00
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Error free sites

The following sites scored full marks for Function.

  • FEMSA Comercio
  • The Game Group
  • Kwik Trip
  • Life Corporation
  • Mercadona, S.A.
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • CP All
  • Advance Auto Parts
  • Arcadia Group Limited
  • BJ's Wholesale Club
  • Blockbuster
  • Borders Group
  • dm-drogerie markt
  • Euroset Group
  • Foot Locker
  • Life Corporation
  • Louis Delhaize S.A.
  • Lagardere Services Asia Pacific
  • Migros Turk
  • Ruddick Corporation
  • Shoprite Holdings S. Africa
  • The Pantry
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • AS Watson & Company
  • Bailian (Brilliance) Group
  • Bed Bath and Beyond
  • Best Buy
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • Groupe Adeo
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Schwarz Unternehmens Treuhand
  • MenardU.S.
  • Roundy's Supermarkets
  • XXXLutz Group
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PDF testing

22.1% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
88.63%
url/fetch/notfound
File not found
6.84%
url/fetch/connref
Connection refused by server
2.64%
url/fetch/unknownstatus
Unknown status code received from web server
1.10%
url/fetch/noaddr
Host not found in DNS
0.23%
url/fetch/timeout
Timeout downloading file
0.20%
url/fetch/accessdenied
Access is denied
0.14%
url/fetch/badscheme
URL scheme was unrecognised
0.10%
url/fetch/redirectloop
Redirect points back to the original page
0.04%
url/fetch/exception
Exception while downloading file
0.03%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
31.09%
file/html/unknownentity
Unknown entity name
30.71%
file/html/missingclose
An element is missing the required close tag
9.19%
file/html/badattr
Invalid attribute name
8.67%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.49%
file/html/badvalue
Invalid attribute value
5.37%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.85%
file/html/missingattr
A start tag is missing required attributes
1.21%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
1.09%
file/url/badquery
Illegal character in URL query section
1.02%