2011 Q4/Global Top 250 Retailers


Summary

Full results


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INDEX Facts

  • Completed date:

    30 Nov 2011

  • Total URLs tested:

    758,554

  • Total tests run:

    246,918,126

  • Total number of PDF's:

    14,926

  • URLs failing functional tests:

    7.88%

  • Pages failing code standards:

    90.90%

  • Pages missing a title:

    3.41%

  • Pages failing accessibility level A:

    51.18%

  • Pages failing accessibility level AA:

    98.21%

  • Poorest code quality:

    Macy's (http://www.macys.com/) - 494,406 failures

  • Fastest average response time:

    Debenhams (http://www.debenhams.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Debenhams 0.02 262.53
Associated British F​oods plc/​Primark 0.02 910.69
H &​ M Hennes &​ Mauritz AB 0.02 767.61
Groupe Galeries Lafa​yette SA 0.03 642.36
Next 0.03 139.39
Louis Delhaize S.A. 0.03 161.70
Groupe Vivarte 0.03 475.27
Foot Locker 0.03 148.96
The IKEA Group 0.04 792.10
Groupe Auchan SA 0.04 2153.98
Kingfisher 0.04 2689.83
Tesco plc 0.05 1383.47
Aldi 0.05 500.71
Maxeda 0.05 134.86
Macy's 0.05 90.41
J.C. Penney 0.05 65.57
Norma Lebensmittelfi​lialbetrieb 0.05 489.32
Spar Group 0.05 821.67
Fa. Anton Schlecker 0.05 1213.16
Alliance Boots 0.05 731.64
Dunnes Stores 0.06 341.91
Deichmann Group 0.06 1193.55
ITM Developpement In​ternationale 0.06 1247.14
Koninklijke Ahold N.​V 0.06 2495.42
Blokker Holding 0.06 350.48
GameStop 0.06 561.38
Apple 0.07 2047.81
Lowe's Companies 0.07 594.27
HORNBACH-Baumarkt 0.07 2775.79
Globus Holding 0.07 709.84
Finiper s.p.a 0.07 305.35
Metro Group DE 0.07 1376.27
FDB (Coop Danmark AS​) 0.07 1651.93
Edeka Zentrale 0.07 673.02
SHV Holdings N.V. /​ Makro 0.08 226.86
Best Buy 0.08 139.59
Rewe-Zentral 0.08 1895.87
Staples 0.08 212.30
Centres Distributeur​s E. Leclerc 0.08 908.23
Migros Genossenschaf​ts Bund 0.08 1604.63
Wal-Mart Stores 0.08 162.10
C&​A Europe 0.09 1791.33
Barnes &​ Noble 0.09 233.05
Grupo Eroski 0.09 684.92
Michaels Stores 0.09 202.18
Nordstrom 0.09 342.49
Big Lots 0.09 558.59
Arcadia Group Limite​d 0.09 1931.62
Groupe Adeo 0.09 715.33
Kohl's Corporation 0.10 362.79
Amazon.com 0.10 92.83
The Game Group 0.10 787.78
NorgesGruppen 0.10 1347.81
ICA AB 0.11 238.93
Meijer 0.11 619.98
OfficeMax 0.11 296.13
Williams-Sonoma 0.11 401.98
The Tengelmann Group​ 0.11 1326.13
Iceland Foods Group ​Ltd 0.11 525.27
Abercrombie &​ Fitch 0.11 518.30
Sonae 0.11 614.70
John Lewis Partnersh​ip Plc 0.11 116.41
SPAR Österreich 0.11 653.15
Marks &​ Spencer 0.11 191.83
Praktiker 0.11 1052.69
Oxylane Groupe 0.12 316.50
El Corte Inglés 0.12 294.27
Kesko 0.12 637.15
Coop Group Switzerla​nd 0.12 472.89
X5 Retail Group N.V.​ 0.12 863.58
dm-drogerie markt 0.12 467.31
Esselunga S.p.A. 0.12 515.10
Co-operative Group 0.12 354.59
Axfood 0.13 293.04
Lojas Americanas 0.13 306.20
Systembolaget 0.13 441.72
Maxima Grupe 0.13 599.11
Mercadona, S.A. 0.14 359.05
Celesio AG 0.14 264.25
Inditex S.A 0.14 1015.52
Delhaize Group 0.14 1391.56
Casino Guichard-Perr​achon S.A. 0.14 1792.37
Dirk Rossmann 0.15 165.71
Casas Bahia SA 0.15 417.94
Ross Stores 0.15 286.25
Sears Holdings 0.15 669.30
BJ's Wholesale Club​ 0.15 257.52
Office Depot 0.15 202.90
Otto Group 0.16 1513.25
J Sainsbury Plc 0.16 111.59
Rite Aid Corporation​ 0.16 198.90
Home Retail Group 0.16 512.63
Wawa 0.17 286.60
Walgreen 0.17 355.72
Poslovni system Merc​ator 0.17 1125.40
LVMH 0.17 4982.69
The Gap 0.18 614.60
Great Atlantic and P​acific Tea Company 0.18 349.45
Apoteket AB 0.18 455.79
Safeway 0.18 381.01
RaceTrac Petroleum 0.18 205.46
Advance Auto Parts 0.18 157.87
Dell 0.18 152.29
Douglas Holding 0.19 739.43
Dillard's 0.19 396.33
Compagnie Financière​ Richemont SA 0.20 1220.03
Blockbuster 0.20 231.97
Publix Super Markets​ 0.20 69.93
Limited Brands 0.21 574.43
PetSmart 0.21 126.45
OJSC Magnit 0.22 437.64
The Kroger Co 0.22 367.16
Save Mart Supermarke​ts 0.22 120.89
RadioShack Corporati​on 0.22 211.86
Fast Retailing 0.22 493.47
FEMSA Comercio 0.22 451.37
Winn Dixie Stores 0.23 145.84
Shoppers Drug Mart 0.23 212.72
Metro 0.23 89.89
Carrefour S.A. 0.23 753.52
Sheetz 0.23 117.11
Dollar Tree Stores 0.23 649.86
CP All 0.23 173.51
Canadian Tire Corpor​ation 0.23 122.04
BIM (Birlesik Magaza​lar A.S.) 0.24 601.03
SuperValu 0.24 182.55
Bauhaus 0.24 2916.70
Life Corporation 0.24 78.07
Dansk Supermarked A/​S 0.24 308.61
Alimantation Couche-​Tard Inc. 0.25 298.45
Belk 0.25 152.36
Whole Foods Market 0.25 107.23
S Group 0.25 185.10
Empire Company 0.25 245.93
AutoZone Inc. 0.26 126.34
Hy-Vee 0.26 196.39
Liberty Media LLC 0.26 64.92
Family Dollar Stores​ 0.26 128.39
Army &​ Air Force Exchange ​Service 0.27 384.90
S.A.C.I. Falabella 0.27 80.91
RONA 0.27 286.39
Dollar General Corpo​ration 0.28 164.05
El Puerto de Liverpo​ol 0.28 181.25
O'Reilly Automativ​e 0.28 133.01
Luxottica Group S.p.​A. 0.29 1381.24
KF Gruppen 0.29 423.72
Bic Camera Inc. 0.29 479.07
H.E. Butt Grocery Co​mpany 0.30 183.29
Toys “R” Us 0.30 130.92
Grupo Jerónimo Marti​ns 0.30 113.18
The Pantry 0.30 41.83
Tokyu Corporation 0.30 856.00
Reitangruppen AS 0.32 601.74
Jim Pattison Group 0.33 84.07
Euroset Group 0.33 178.77
Signet Jewelers 0.34 1535.49
The Sherwin-Williams​ Company 0.35 267.32
Golub Corporation/​Price Chopper Superm​arkets 0.35 60.97
Loblaw Companies Lim​ited 0.35 208.49
Raley's 0.35 73.15
Dick's Sporting Goods​ 0.36 172.23
Pick ‘n Pay Stores 0.36 86.03
Neiman Marcus 0.36 113.92
Migros Turk 0.37 270.63
The TJX Companies 0.38 335.05
Organizacion Soriana​ 0.38 57.96
Giant Eagle 0.38 140.36
PPR S.A. 0.39 2202.19
Albertson's 0.39 135.42
Yodobashi Camera 0.39 82.17
Burlington Coat Fact​ory Investments Hold​ings 0.40 167.02
Shoprite Holdings S.​ Africa 0.41 301.07
Defense Commissary A​gency 0.41 379.47
Joshin Denki Co Ltd 0.42 71.04
Controladora Comerci​al Mexicana S.A. de ​C.V. 0.43 150.78
CVS Caremark 0.44 260.94
Grupo Pao de Acucar 0.44 25.17
Massmart Holdings 0.46 187.98
Shimamura 0.46 80.73
Isetan 0.46 21.64
WinCo Foods 0.47 87.54
Distribucion y Servi​cio D&​S SA 0.49 157.40
Stater Bros 0.50 121.77
Yamada Denki 0.51 114.75
H2O Retailing Corpor​ation 0.51 73.55
Casey's General Stores​ 0.52 227.08
Marui Group 0.52 105.92
MatsumotoKiyoshi 0.52 106.42
Heiwado 0.52 128.25
Costco Wholesale 0.53 73.75
Izumi Co Ltd 0.53 84.43
Izumiya Co Ltd 0.53 122.89
Beisia Group 0.53 157.69
Kojima 0.53 70.34
Ruddick Corporation 0.54 134.55
Seven &​ I Holdings 0.54 107.89
J. Front Retailing 0.54 129.87
Daiei Inc 0.54 60.20
Lotte Shopping 0.55 64.22
Uny (Apita) 0.55 220.13
Don Quijote Co. Ltd.​ 0.55 67.62
Maruetsu Inc 0.55 141.09
Edion Corporation 0.56 130.64
Best Denki Co. Ltd. 0.56 126.45
East Japan Railway C​ompany 0.56 88.87
Cencosud S.A. 0.57 66.19
DCM Japan Holdings 0.57 83.87
Gome Home Appliance ​Group 0.57 117.76
President Chain Corp​oration 0.58 109.33
Shinsegae 0.58 55.40
Wegmans Food Markets​ 0.59 96.68
Valor Co Ltd 0.60 23.02
Dairy Farm Internati​onal Holdings 0.66 52.95
Kesa Electricals 0.67 307.48
China Resources Ente​rprise 0.68 28.18
Lagardere Services A​sia Pacific 0.75 54.72
Wesfarmers Limited 0.80 72.35
DSG International 0.80 1013.28
Woolworths Ltd 0.82 72.36
Takashimaya Company 0.83 72.33
Kwik Trip 0.95 157.60
Suning Appliance 0.96 10.36
WM Morrison 1.01 1711.54
Conad Consorzio Nazi​onale 1.08 393.28
AS Watson &​ Company 1.12 136.94
AEON Company Limited​ 1.16 101.06
QuikTrip Corporation​ 1.67 394.61
HMV Group 1.99 182.51
Dalian Dashang Group​ 2.79 28.56
Eldorado LLC 2.85 148.31
The Home Depot 3.78 294.92
Organisation A AA
Mercadona, S.A.100.0052.80
Stater Bros100.0044.00
Kingfisher100.0024.80
Ross Stores100.0021.43
J Sainsbury Plc100.003.20
Empire Company100.000.00
Groupe Auchan SA100.000.00
Groupe Vivarte100.000.00
ITM Developpement In​ternationale100.000.00
Rite Aid Corporation​100.000.00
Signet Jewelers100.000.00
Otto Group99.200.80
Axfood99.200.00
H &​ M Hennes &​ Mauritz AB99.200.00
Home Retail Group99.200.00
Kesa Electricals99.200.00
Poslovni system Merc​ator99.200.00
QuikTrip Corporation​98.880.00
Groupe Adeo98.570.00
The Game Group98.408.80
Limited Brands98.402.40
Carrefour S.A.98.401.60
Wesfarmers Limited98.400.80
Best Denki Co. Ltd.98.400.00
Big Lots98.400.00
Blokker Holding98.400.00
Celesio AG98.400.00
Defense Commissary A​gency98.400.00
Iceland Foods Group ​Ltd98.400.00
Migros Genossenschaf​ts Bund98.400.00
DSG International97.602.40
FDB (Coop Danmark AS​)97.600.00
Spar Group97.600.00
Whole Foods Market97.600.00
Oxylane Groupe97.400.00
Sonae96.800.80
SPAR Österreich96.800.00
Walgreen96.800.00
SHV Holdings N.V. /​ Makro96.770.00
Metro Group DE96.002.40
CVS Caremark96.000.00
The Tengelmann Group​96.000.00
H2O Retailing Corpor​ation95.2011.20
Koninklijke Ahold N.​V95.200.00
Rewe-Zentral95.200.00
Winn Dixie Stores95.200.00
Grupo Eroski94.4018.40
Izumiya Co Ltd94.400.00
Uny (Apita)94.400.00
Inditex S.A93.6012.80
Apoteket AB93.600.00
Conad Consorzio Nazi​onale93.600.00
LVMH93.600.00
NorgesGruppen93.600.00
Apple92.801.60
Delhaize Group92.002.40
Groupe Galeries Lafa​yette SA91.380.00
Centres Distributeur​s E. Leclerc91.200.00
FEMSA Comercio91.200.00
Liberty Media LLC90.571.89
The Sherwin-Williams​ Company90.403.20
Dell90.400.00
Safeway90.400.00
Associated British F​oods plc/​Primark89.600.80
Staples89.600.00
PPR S.A.88.801.60
Daiei Inc88.800.00
Albertson's88.000.00
Esselunga S.p.A.85.600.80
SuperValu84.810.00
Beisia Group84.800.00
Coop Group Switzerla​nd84.0023.20
Compagnie Financière​ Richemont SA84.000.80
Norma Lebensmittelfi​lialbetrieb82.401.60
Don Quijote Co. Ltd.​81.603.20
Marks &​ Spencer81.600.00
HMV Group80.800.00
Marui Group80.390.00
KF Gruppen79.200.00
Lowe's Companies79.200.00
Seven &​ I Holdings78.400.00
Woolworths Ltd78.400.00
Maxeda77.600.80
Grupo Jerónimo Marti​ns77.600.00
HORNBACH-Baumarkt76.800.00
Tesco plc76.004.00
Aldi76.000.00
East Japan Railway C​ompany74.4016.00
AutoZone Inc.74.400.80
Massmart Holdings74.400.80
Valor Co Ltd74.400.00
Maxima Grupe73.950.00
Save Mart Supermarke​ts72.800.00
Shimamura70.402.40
Tokyu Corporation70.400.80
Casey's General Stores​68.800.00
Shinsegae68.800.00
Kojima68.000.80
Lojas Americanas68.000.80
Burlington Coat Fact​ory Investments Hold​ings67.200.00
Co-operative Group67.200.00
The Kroger Co65.600.80
WM Morrison64.800.80
Dunnes Stores64.800.00
Alimantation Couche-​Tard Inc.61.600.00
DCM Japan Holdings60.8044.00
Edion Corporation60.800.00
Lotte Shopping60.000.00
Takashimaya Company58.4011.20
C&​A Europe56.000.00
Office Depot55.380.00
Williams-Sonoma52.800.00
Reitangruppen AS51.720.00
Kwik Trip48.800.00
Deichmann Group48.000.00
Wal-Mart Stores47.200.00
The IKEA Group46.402.40
Sears Holdings45.600.00
Hy-Vee43.200.00
AS Watson &​ Company40.000.00
Bic Camera Inc.40.000.00
Yamada Denki37.600.00
Praktiker35.200.80
Fa. Anton Schlecker35.200.00
ICA AB35.200.00
Pick ‘n Pay Stores35.200.00
Best Buy32.000.00
Publix Super Markets​32.000.00
Distribucion y Servi​cio D&​S SA31.110.00
Douglas Holding29.600.00
OJSC Magnit29.600.00
J. Front Retailing29.030.00
Systembolaget28.000.00
Belk26.400.00
Metro26.400.00
Finiper s.p.a24.800.00
Dalian Dashang Group​24.000.00
RadioShack Corporati​on22.2222.22
The Gap21.606.40
S.A.C.I. Falabella20.800.00
Eldorado LLC20.000.00
RaceTrac Petroleum20.000.00
Fast Retailing19.200.00
Jim Pattison Group19.200.00
Family Dollar Stores​18.409.60
El Corte Inglés18.400.00
Maruetsu Inc17.600.00
Suning Appliance17.600.00
Wawa16.8013.60
Costco Wholesale16.800.00
Great Atlantic and P​acific Tea Company16.800.00
Izumi Co Ltd15.520.00
Casino Guichard-Perr​achon S.A.14.400.00
Giant Eagle12.804.80
Heiwado12.802.40
Globus Holding12.800.00
Grupo Pao de Acucar12.800.00
Army &​ Air Force Exchange ​Service12.000.00
The Home Depot12.000.00
Dollar General Corpo​ration11.200.00
MatsumotoKiyoshi10.530.00
Euroset Group10.4010.40
AEON Company Limited​10.400.80
Raley's10.400.00
Dillard's9.608.80
Kesko9.600.00
H.E. Butt Grocery Co​mpany8.800.00
Shoppers Drug Mart8.800.00
Sheetz8.510.00
Kohl's Corporation8.000.00
Edeka Zentrale7.201.60
President Chain Corp​oration7.201.60
WinCo Foods7.200.00
Alliance Boots5.602.40
BIM (Birlesik Magaza​lar A.S.)5.600.00
Toys “R” Us4.800.80
Golub Corporation/​Price Chopper Superm​arkets4.800.00
The TJX Companies4.800.00
Bauhaus4.000.00
Isetan4.000.00
Loblaw Companies Lim​ited4.000.00
Nordstrom4.000.00
X5 Retail Group N.V.​4.000.00
Dick's Sporting Goods​3.201.60
Luxottica Group S.p.​A.3.200.80
Neiman Marcus3.200.80
Controladora Comerci​al Mexicana S.A. de ​C.V.3.200.00
Dirk Rossmann3.200.00
Gome Home Appliance ​Group3.200.00
Meijer3.200.00
Next3.200.00
Dairy Farm Internati​onal Holdings2.440.00
S Group2.400.80
Dansk Supermarked A/​S2.400.00
Macy's2.400.00
Wegmans Food Markets​2.400.00
Abercrombie &​ Fitch1.600.80
PetSmart1.600.80
Barnes &​ Noble1.600.00
Casas Bahia SA1.600.00
Cencosud S.A.1.600.00
El Puerto de Liverpo​ol1.600.00
GameStop1.600.00
John Lewis Partnersh​ip Plc1.600.00
Michaels Stores1.600.00
RONA1.600.00
Canadian Tire Corpor​ation0.800.80
Amazon.com0.800.00
China Resources Ente​rprise0.800.00
Debenhams0.800.00
Dollar Tree Stores0.800.00
Foot Locker0.800.00
J.C. Penney0.800.00
Joshin Denki Co Ltd0.800.00
O'Reilly Automativ​e0.800.00
OfficeMax0.800.00
Organizacion Soriana​0.800.00
Advance Auto Parts0.000.00
Arcadia Group Limite​d0.000.00
BJ's Wholesale Club​0.000.00
Blockbuster0.000.00
CP All0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
Migros Turk0.000.00
Ruddick Corporation0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
Yodobashi Camera0.000.00
dm-drogerie markt0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Casey's General Stores
  • H & M Hennes & Mauritz AB
  • Kwik Trip
  • Life Corporation
  • Mercadona, S.A.
  • Ross Stores
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • CP All
  • Advance Auto Parts
  • Arcadia Group Limited
  • BJ's Wholesale Club
  • Blockbuster
  • dm-drogerie markt
  • Life Corporation
  • Louis Delhaize S.A.
  • Lagardere Services Asia Pacific
  • Migros Turk
  • Ruddick Corporation
  • Shoprite Holdings S. Africa
  • The Pantry
  • Yodobashi Camera
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Bailian (Brilliance) Group
  • Bed Bath and Beyond
  • The Bon-Ton Stores
  • Borders Group
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Schwarz Unternehmens Treuhand
  • Systeme U Centrale Nationale
  • MenardU.S.
  • Roundy's Supermarkets
  • Target
  • XXXLutz Group
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PDF testing

21.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
89.30%
url/fetch/notfound
File not found
5.58%
url/fetch/unknownstatus
Unknown status code received from web server
3.76%
url/fetch/exception
Exception while downloading file
0.56%
url/fetch/timeout
Timeout downloading file
0.37%
url/fetch/noaddr
Host not found in DNS
0.19%
url/fetch/accessdenied
Access is denied
0.10%
url/fetch/badscheme
URL scheme was unrecognised
0.04%
url/fetch/redirectloop
Redirect points back to the original page
0.04%
url/fetch/connref
Connection refused by server
0.03%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
32.14%
file/html/unknownentity
Unknown entity name
31.73%
file/html/missingclose
An element is missing the required close tag
9.19%
file/html/badattr
Invalid attribute name
7.62%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.37%
file/html/badvalue
Invalid attribute value
5.03%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.86%
file/html/missingattr
A start tag is missing required attributes
1.12%
file/url/badquery
Illegal character in URL query section
1.00%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.89%