2011 Q3/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    05 Jul 2011

  • Total URLs tested:

    759,394

  • Total tests run:

    247,158,808

  • Total number of PDF's:

    13,683

  • URLs failing functional tests:

    19.29%

  • Pages failing code standards:

    91.01%

  • Pages missing a title:

    3.91%

  • Pages failing accessibility level A:

    50.55%

  • Pages failing accessibility level AA:

    98.68%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 344,137 failures

  • Fastest average response time:

    John Lewis Partnership Plc (http://www.johnlewis.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
John Lewis Partnersh​ip Plc 0.01 397.09
Arcadia Group Limite​d 0.01 1010.48
Kingfisher 0.02 2222.06
Groupe Galeries Lafa​yette SA 0.02 662.20
Schwarz Unternehmens​ Treuhand 0.03 277.00
H &​ M Hennes &​ Mauritz AB 0.03 953.83
Louis Delhaize S.A. 0.03 93.30
Groupe Vivarte 0.03 454.49
Foot Locker 0.03 148.69
DSG International 0.04 3356.62
Dollar Tree Stores 0.05 404.54
Groupe Auchan SA 0.05 2834.14
LVMH 0.05 6483.75
Debenhams 0.05 130.24
Fa. Anton Schlecker 0.05 1249.91
Abercrombie &​ Fitch 0.05 906.84
Tesco plc 0.05 838.22
Deichmann Group 0.05 549.34
Alliance Boots 0.05 559.51
Blokker Holding 0.05 272.71
Dunnes Stores 0.05 400.11
Aldi 0.06 472.02
The IKEA Group 0.06 1440.96
Edeka Zentrale 0.06 916.92
J Sainsbury Plc 0.06 511.01
Norma Lebensmittelfi​lialbetrieb 0.06 439.54
WM Morrison 0.06 1268.51
SHV Holdings N.V. /​ Makro 0.06 227.51
Next 0.06 216.37
Globus Holding 0.06 753.55
Macy's 0.06 136.10
GameStop 0.07 557.12
OfficeMax 0.07 283.03
Oxylane Groupe 0.07 512.73
Centres Distributeur​s E. Leclerc 0.07 718.21
Best Buy 0.07 111.77
Iceland Foods Group ​Ltd 0.08 984.17
Williams-Sonoma 0.08 337.78
Praktiker 0.08 322.99
Metro Group DE 0.08 2672.26
Migros Genossenschaf​ts Bund 0.08 691.19
Barnes &​ Noble 0.08 131.75
dm-drogerie markt 0.08 528.93
Nordstrom 0.09 233.22
Staples 0.09 139.94
The Tengelmann Group​ 0.09 914.92
HORNBACH-Baumarkt 0.09 3056.80
Maxeda 0.09 130.13
Rewe-Zentral 0.09 247.96
Lowe's Companies 0.09 573.30
Koninklijke Ahold N.​V 0.09 278.76
Grupo Eroski 0.10 720.89
Target 0.10 164.51
Wal-Mart Stores 0.10 226.97
Finiper s.p.a 0.10 396.28
Sonae 0.10 591.60
Kesko 0.10 475.30
Marks &​ Spencer 0.10 146.71
Sears Holdings 0.10 670.62
C&​A Europe 0.10 911.92
Axfood 0.11 259.85
Maxima Grupe 0.11 825.21
Groupe Adeo 0.11 398.42
ICA AB 0.11 253.99
Apple 0.11 2107.77
Coop Group Switzerla​nd 0.11 619.15
Co-operative Group 0.11 305.04
The Game Group 0.11 1445.91
Carrefour S.A. 0.11 1601.76
Big Lots 0.11 593.11
NorgesGruppen 0.12 1328.17
Amazon.com 0.12 103.14
KF Gruppen 0.12 421.43
Esselunga S.p.A. 0.12 751.85
Meijer 0.12 418.79
The Kroger Co 0.12 309.98
Michaels Stores 0.12 233.31
Lojas Americanas 0.13 294.56
Office Depot 0.13 192.05
Advance Auto Parts 0.13 144.62
Kohl's Corporation 0.13 353.60
Dillard's 0.13 216.81
J.C. Penney 0.13 160.25
Safeway 0.14 325.32
Conad Consorzio Nazi​onale 0.14 95.70
The Gap 0.14 417.67
Casino Guichard-Perr​achon S.A. 0.14 1481.03
Bic Camera Inc. 0.14 320.47
Celesio AG 0.14 261.43
BJ's Wholesale Club​ 0.14 402.92
Delhaize Group 0.14 1400.62
Systembolaget 0.15 287.80
Luxottica Group S.p.​A. 0.15 2100.05
Otto Group 0.15 774.32
Ross Stores 0.15 292.23
Spar Group 0.15 766.73
Walgreen 0.15 399.52
Mercadona, S.A. 0.15 301.05
Home Retail Group 0.16 534.13
Great Atlantic and P​acific Tea Company 0.17 277.22
Wawa 0.17 278.10
Metro 0.18 112.27
SPAR Österreich 0.18 593.14
Defense Commissary A​gency 0.18 319.81
Compagnie Financièr​e Richemont SA 0.18 940.98
Poslovni system Merc​ator 0.18 1100.07
X5 Retail Group N.V.​ 0.18 681.87
Publix Super Markets​ 0.19 78.70
Eldorado LLC 0.19 129.93
RaceTrac Petroleum 0.19 222.46
The Pantry 0.19 54.28
BIM (Birlesik Magaza​lar A.S.) 0.19 577.84
Rite Aid Corporation​ 0.20 179.74
OJSC Magnit 0.20 384.02
Dell 0.20 177.61
Sheetz 0.21 125.70
Toys “R” Us 0.21 104.00
Canadian Tire Corpor​ation 0.21 120.16
Limited Brands 0.21 578.51
S Group 0.21 276.56
RadioShack Corporati​on 0.22 137.51
Family Dollar Stores​ 0.22 150.21
Dansk Supermarked A/​S 0.22 447.11
Save Mart Supermarke​ts 0.22 117.18
Tokyu Corporation 0.22 773.25
Euroset Group 0.22 213.37
Winn Dixie Stores 0.23 166.56
PetSmart 0.23 131.63
CP All 0.23 190.57
Fast Retailing 0.23 436.13
Bauhaus 0.23 2539.21
Hy-Vee 0.23 150.23
Dirk Rossmann 0.23 686.81
Shoppers Drug Mart 0.23 193.36
Empire Company 0.24 262.10
Casey's General Stores​ 0.24 209.68
Casas Bahia SA 0.24 240.92
SuperValu 0.25 56.26
Whole Foods Market 0.26 88.64
Blockbuster 0.26 179.58
AutoZone Inc. 0.26 148.67
Apoteket AB 0.27 494.08
Grupo Jerónimo Mart​ins 0.27 109.19
Liberty Media LLC 0.27 62.69
ITM Developpement In​ternationale 0.27 1746.80
Neiman Marcus 0.28 103.53
FEMSA Comercio 0.28 309.47
The TJX Companies 0.28 343.75
H.E. Butt Grocery Co​mpany 0.28 188.79
El Puerto de Liverpo​ol 0.28 159.01
Golub Corporation/​Price Chopper Superm​arkets 0.28 60.62
Burlington Coat Fact​ory Investments Hold​ings 0.29 55.84
Life Corporation 0.29 31.94
Raley's 0.30 52.49
Army &​ Air Force Exchange ​Service 0.30 376.02
Inditex S.A 0.30 208.17
Migros Turk 0.30 317.97
Dick's Sporting Goods​ 0.31 184.43
Dollar General Corpo​ration 0.31 206.23
O'Reilly Automativ​e 0.31 146.13
Yodobashi Camera 0.32 65.48
PPR S.A. 0.33 2807.60
Douglas Holding 0.34 1220.22
Pick ‘n Pay Stores​ 0.35 68.15
Loblaw Companies Lim​ited 0.35 202.80
Jim Pattison Group 0.35 77.61
Kwik Trip 0.36 184.53
Giant Eagle 0.36 126.90
Alimantation Couche-​Tard Inc. 0.38 201.56
Controladora Comerci​al Mexicana S.A. de ​C.V. 0.38 170.25
Stater Bros 0.38 174.96
WinCo Foods 0.39 97.07
Organizacion Soriana​ 0.40 53.90
El Corte Inglés 0.40 259.06
Systeme U Centrale N​ationale 0.40 501.94
Joshin Denki Co Ltd 0.41 71.54
The Sherwin-Williams​ Company 0.41 271.67
CVS Caremark 0.43 260.12
Albertson's 0.43 200.78
Massmart Holdings 0.44 164.88
QuikTrip Corporation​ 0.44 145.83
Belk 0.44 92.26
Grupo Pao de Acucar 0.45 25.71
Cencosud S.A. 0.49 76.81
Shimamura 0.49 56.31
Izumiya Co Ltd 0.49 117.19
Isetan 0.51 21.96
Uny (Apita) 0.51 144.51
Heiwado 0.52 127.87
Wegmans Food Markets​ 0.52 95.25
Marui Group 0.52 106.36
Izumi Co Ltd 0.53 84.31
Beisia Group 0.53 147.55
Kojima 0.53 69.83
MatsumotoKiyoshi 0.53 107.68
Seven &​ I Holdings 0.53 23.65
Yamada Denki 0.54 100.83
J. Front Retailing 0.54 109.72
H2O Retailing Corpor​ation 0.54 78.84
East Japan Railway C​ompany 0.54 14.32
Daiei Inc 0.55 58.52
Distribucion y Servi​cio D&​S SA 0.55 126.12
Costco Wholesale 0.55 61.05
Valor Co Ltd 0.56 35.17
Reitangruppen AS 0.56 563.81
Edion Corporation 0.56 131.93
Don Quijote Co. Ltd.​ 0.56 99.96
Maruetsu Inc 0.57 136.40
Lotte Shopping 0.58 51.27
Shinsegae 0.59 59.05
Best Denki Co. Ltd. 0.60 61.62
Ruddick Corporation 0.62 89.30
DCM Japan Holdings 0.62 56.75
Gome Home Appliance ​Group 0.64 110.67
Dairy Farm Internati​onal Holdings 0.66 32.39
Lagardere Services A​sia Pacific 0.67 62.38
AS Watson &​ Company 0.68 116.93
Woolworths Ltd 0.69 57.85
Suning Appliance 0.70 71.60
China Resources Ente​rprise 0.70 20.27
Kesa Electricals 0.71 297.85
Shoprite Holdings S.​ Africa 0.77 150.59
Takashimaya Company 0.82 87.67
President Chain Corp​oration 0.84 117.56
RONA 0.88 169.02
Bailian (Brilliance)​ Group 0.97 12.96
Dalian Dashang Group​ 0.98 27.90
AEON Company Limited​ 1.00 99.26
Signet Jewelers 1.04 173.59
Wesfarmers Limited 1.28 69.88
Associated British F​oods plc/​Primark 1.31 1072.68
HMV Group 2.17 199.51
Organisation A AA
Mercadona, S.A.100.0053.60
Iceland Foods Group ​Ltd100.0016.80
Kingfisher100.005.60
DSG International100.000.80
Empire Company100.000.00
Groupe Auchan SA100.000.00
Groupe Vivarte100.000.00
J Sainsbury Plc100.000.00
KF Gruppen100.000.00
Rite Aid Corporation​100.000.00
Ross Stores100.000.00
Schwarz Unternehmens​ Treuhand100.000.00
Signet Jewelers100.000.00
Carrefour S.A.99.201.60
Arcadia Group Limite​d99.200.00
Axfood99.200.00
Groupe Adeo99.200.00
Home Retail Group99.200.00
Kesa Electricals99.200.00
Poslovni system Merc​ator99.200.00
Spar Group99.200.00
QuikTrip Corporation​98.860.00
The Game Group98.4012.00
Limited Brands98.401.60
Walgreen98.400.80
Blokker Holding98.400.00
Migros Genossenschaf​ts Bund98.400.00
Whole Foods Market98.400.00
Apple97.601.60
Wesfarmers Limited97.600.80
Big Lots97.600.00
Celesio AG97.600.00
Defense Commissary A​gency97.600.00
Oxylane Groupe96.970.00
Grupo Eroski96.8026.40
Sonae96.800.80
Debenhams96.800.00
Next96.800.00
Metro Group DE96.003.20
H &​ M Hennes &​ Mauritz AB96.000.00
SHV Holdings N.V. /​ Makro96.000.00
H2O Retailing Corpor​ation95.209.60
Inditex S.A95.208.00
ITM Developpement In​ternationale95.200.00
Beisia Group94.400.00
Nordstrom94.400.00
Rewe-Zentral94.400.00
SPAR Österreich94.400.00
The Tengelmann Group​94.400.00
Apoteket AB93.600.00
NorgesGruppen93.600.00
Winn Dixie Stores93.600.00
Woolworths Ltd93.600.00
Tesco plc92.806.40
Liberty Media LLC92.750.00
Daiei Inc92.000.00
Groupe Galeries Lafa​yette SA91.380.00
The Sherwin-Williams​ Company91.203.20
Associated British F​oods plc/​Primark91.200.80
Uny (Apita)91.200.00
Delhaize Group90.402.40
Staples90.400.00
FEMSA Comercio89.600.80
Dell89.600.00
Eldorado LLC88.800.00
CVS Caremark88.000.00
Shimamura88.000.00
WinCo Foods87.200.80
Esselunga S.p.A.87.200.00
Casas Bahia SA85.600.00
SuperValu83.950.00
Massmart Holdings83.200.80
Norma Lebensmittelfi​lialbetrieb82.401.60
HMV Group82.400.00
Stater Bros82.140.00
Compagnie Financièr​e Richemont SA81.600.80
Kojima81.600.80
Conad Consorzio Nazi​onale81.600.00
Coop Group Switzerla​nd80.0020.80
Albertson's80.000.00
Izumiya Co Ltd79.200.00
Centres Distributeur​s E. Leclerc78.400.00
Marui Group77.890.00
Grupo Jerónimo Mart​ins77.600.00
Maxeda76.800.80
Seven &​ I Holdings76.800.80
HORNBACH-Baumarkt76.800.00
Sheetz76.090.00
Lowe's Companies76.000.00
Valor Co Ltd75.200.00
Aldi74.400.80
Save Mart Supermarke​ts73.601.60
Shinsegae73.600.00
East Japan Railway C​ompany72.809.60
Maxima Grupe72.000.00
Koninklijke Ahold N.​V71.200.00
Office Depot68.000.00
DCM Japan Holdings66.4028.80
Marks &​ Spencer64.800.00
Sears Holdings64.800.00
Takashimaya Company63.205.60
Michaels Stores63.200.00
PPR S.A.61.601.60
The Kroger Co61.601.60
Alimantation Couche-​Tard Inc.61.600.00
Casey's General Stores​61.600.00
Co-operative Group61.600.00
Dunnes Stores61.600.00
Kwik Trip60.800.00
AutoZone Inc.60.001.60
Lotte Shopping60.000.00
Lojas Americanas59.200.00
Reitangruppen AS57.690.00
C&​A Europe56.000.00
Safeway55.205.60
Don Quijote Co. Ltd.​55.203.20
Edion Corporation54.403.20
Loblaw Companies Lim​ited53.600.00
WM Morrison51.200.80
Deichmann Group51.200.00
Amazon.com45.600.00
Metro45.600.00
Yamada Denki44.800.00
ICA AB44.000.00
The IKEA Group42.400.80
Tokyu Corporation42.400.80
Pick ‘n Pay Stores​42.400.00
Otto Group40.800.00
Fa. Anton Schlecker37.600.00
Hy-Vee37.600.00
Williams-Sonoma35.200.00
Abercrombie &​ Fitch32.800.80
Publix Super Markets​32.800.00
Distribucion y Servi​cio D&​S SA32.180.00
Best Buy32.000.00
Target32.000.00
Bic Camera Inc.29.600.00
J. Front Retailing29.030.00
Douglas Holding28.800.00
President Chain Corp​oration27.201.60
Casino Guichard-Perr​achon S.A.27.200.00
Systembolaget25.600.00
Dalian Dashang Group​22.400.00
El Corte Inglés22.400.00
Fast Retailing22.400.00
Bailian (Brilliance)​ Group20.800.00
The Gap19.200.00
Praktiker17.600.80
Finiper s.p.a16.000.00
Izumi Co Ltd15.250.00
Wawa15.2014.40
Kohl's Corporation15.200.00
Heiwado14.402.40
Costco Wholesale13.600.00
Giant Eagle13.600.00
Grupo Pao de Acucar13.600.00
Maruetsu Inc13.600.00
RaceTrac Petroleum13.600.00
Systeme U Centrale N​ationale12.800.00
Dillard's12.0012.00
Family Dollar Stores​12.001.60
Jim Pattison Group12.000.00
Luxottica Group S.p.​A.11.200.00
AEON Company Limited​10.400.80
Suning Appliance10.400.00
RadioShack Corporati​on9.090.00
Best Denki Co. Ltd.8.800.00
Kesko8.800.00
Controladora Comerci​al Mexicana S.A. de ​C.V.8.000.00
Raley's8.000.00
Edeka Zentrale6.400.80
Golub Corporation/​Price Chopper Superm​arkets6.400.00
MatsumotoKiyoshi5.710.00
BIM (Birlesik Magaza​lar A.S.)5.600.00
Bauhaus5.600.00
H.E. Butt Grocery Co​mpany5.600.00
Isetan5.600.00
Macy's4.800.00
Alliance Boots4.002.40
Army &​ Air Force Exchange ​Service4.000.00
The TJX Companies4.000.00
Neiman Marcus3.200.80
Dollar General Corpo​ration3.200.00
J.C. Penney3.200.00
S Group3.200.00
Shoppers Drug Mart3.200.00
X5 Retail Group N.V.​3.200.00
Dairy Farm Internati​onal Holdings2.440.00
Dirk Rossmann2.400.00
Great Atlantic and P​acific Tea Company2.400.00
Meijer2.400.00
RONA2.400.00
Wegmans Food Markets​2.400.00
Barnes &​ Noble1.600.00
Dansk Supermarked A/​S1.600.00
Dick's Sporting Goods​1.600.00
GameStop1.600.00
John Lewis Partnersh​ip Plc1.600.00
Toys “R” Us1.600.00
O'Reilly Automativ​e0.800.80
PetSmart0.800.80
AS Watson &​ Company0.800.00
Belk0.800.00
Blockbuster0.800.00
Canadian Tire Corpor​ation0.800.00
Cencosud S.A.0.800.00
China Resources Ente​rprise0.800.00
Dollar Tree Stores0.800.00
El Puerto de Liverpo​ol0.800.00
Foot Locker0.800.00
Globus Holding0.800.00
OJSC Magnit0.800.00
OfficeMax0.800.00
Wal-Mart Stores0.800.00
Advance Auto Parts0.000.00
BJ's Wholesale Club​0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
CP All0.000.00
Euroset Group0.000.00
Gome Home Appliance ​Group0.000.00
Joshin Denki Co Ltd0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
Migros Turk0.000.00
Organizacion Soriana​0.000.00
Ruddick Corporation0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
Yodobashi Camera0.000.00
dm-drogerie markt0.000.00
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Error free sites

The following sites scored full marks for Function.

  • CP All
  • Douglas Holding
  • FEMSA Comercio
  • Kwik Trip
  • Schwarz Unternehmens Treuhand
  • Life Corporation
  • Mercadona, S.A.
  • Spar Group
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Joshin Denki Co Ltd
  • CP All
  • Advance Auto Parts
  • BJ's Wholesale Club
  • Burlington Coat Factory Investments Holdings
  • dm-drogerie markt
  • Euroset Group
  • Gome Home Appliance Group
  • Life Corporation
  • Louis Delhaize S.A.
  • Lagardere Services Asia Pacific
  • LVMH
  • Migros Turk
  • Ruddick Corporation
  • Shoprite Holdings S. Africa
  • The Pantry
  • Yodobashi Camera
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Bed Bath and Beyond
  • The Bon-Ton Stores
  • Borders Group
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • S.A.C.I. Falabella
  • FDB (Coop Danmark AS)
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • The Home Depot
  • Katz Group
  • K's Holdings Corporation
  • MenardU.S.
  • Roundy's Supermarkets
  • XXXLutz Group
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PDF testing

21.9% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
97.93%
url/fetch/notfound
File not found
1.25%
url/fetch/unknownstatus
Unknown status code received from web server
0.41%
url/fetch/accessdenied
Access is denied
0.18%
url/fetch/timeout
Timeout downloading file
0.12%
url/fetch/noaddr
Host not found in DNS
0.04%
url/fetch/redirectloop
Redirect points back to the original page
0.02%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.01%
url/fetch/exception
Exception while downloading file
0.01%
url/fetch/badscheme
URL scheme was unrecognised
0.01%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
31.59%
file/html/unknownentity
Unknown entity name
31.10%
file/html/missingclose
An element is missing the required close tag
9.94%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.89%
file/html/badattr
Invalid attribute name
7.13%
file/html/badvalue
Invalid attribute value
5.60%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.45%
file/html/missingattr
A start tag is missing required attributes
1.23%
file/url/badquery
Illegal character in URL query section
1.08%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.80%