October 2006/UK Retail Banks
INDEX Facts
- Completed date:
20 Oct 2006
- Total URLs tested:
25,787
- Total tests run:
8,390,837
- Total number of PDF's:
387
- URLs failing functional tests:
6.72%
- Pages failing code standards:
76.75%
- Pages missing a title:
0.89%
- Pages failing accessibility level A:
29.59%
- Pages failing accessibility level AA:
93.96%
- Poorest code quality:
Co-operative Bank (http://www.co-operativebank.co.uk/) - 19,796 failures
- Fastest average response time:
askBM (http://www.askbm.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Only available for Qtr 4 2010 onwards | ||
| Organisation | A | AA |
|---|---|---|
| Julian Hodge Bank Group | 100.00 | 100.00 |
| Ecology Building Society | 100.00 | 95.89 |
| askBM | 100.00 | 88.80 |
| Skipton Building Society | 100.00 | 85.60 |
| Bank of Ireland | 100.00 | 0.00 |
| Britannia Building Society | 100.00 | 0.00 |
| British Bankers' Association | 100.00 | 0.00 |
| HFC Bank | 100.00 | 0.00 |
| Laiki Group | 100.00 | 0.00 |
| Leeds Building Society | 100.00 | 0.00 |
| NatWest | 100.00 | 0.00 |
| The Melton Mowbray Building Society | 100.00 | 0.00 |
| Ulster Bank | 100.00 | 0.00 |
| cahoot | 100.00 | 0.00 |
| Coventry Building Society | 99.22 | 0.00 |
| Liverpool Victoria | 99.22 | 0.00 |
| Nationwide Building Society | 99.22 | 0.00 |
| HSBC Bank plc | 99.20 | 0.00 |
| Marks & Spencer Money | 98.29 | 0.00 |
| Coutts Private banking | 97.66 | 0.00 |
| Principality Building Society | 97.64 | 1.57 |
| Tesco Personal Finance | 97.62 | 0.00 |
| Scarborough Building Society | 97.60 | 0.00 |
| Norwich and Peterborough Building Society | 96.09 | 2.34 |
| Bank of Ireland Northern Ireland | 96.00 | 0.80 |
| Cheshire BS | 96.00 | 0.00 |
| Cheshire Building Society | 96.00 | 0.00 |
| Dunfermline Building Society | 95.35 | 0.00 |
| Triodos | 95.20 | 0.00 |
| Standard Life | 94.57 | 3.10 |
| Alliance & Leicester | 93.70 | 0.00 |
| Bradford & Bingley | 93.02 | 0.00 |
| Clydesdale Bank | 92.25 | 0.00 |
| Yorkshire Bank | 89.68 | 0.00 |
| Intelligent Finance | 88.80 | 0.00 |
| Bank Of Scotland | 86.61 | 0.00 |
| The AA | 85.94 | 0.00 |
| Alliance & Leicester Commercial Bank | 85.71 | 0.00 |
| Co-operative Bank | 85.16 | 0.00 |
| Direct Line | 85.16 | 0.00 |
| Smile | 84.13 | 0.79 |
| Cater Allen Private Bank | 83.59 | 0.00 |
| Derbyshire Building Society | 82.40 | 0.00 |
| Prudential UK | 81.89 | 0.00 |
| Halifax Online | 81.60 | 0.00 |
| Nottingham Building Society | 80.80 | 0.00 |
| Portman Building Society | 78.74 | 0.00 |
| Bank Of Cyprus | 73.68 | 0.00 |
| AIB - Ireland | 72.00 | 0.00 |
| First Trust Bank | 67.97 | 0.78 |
| Financial Services Authority | 64.80 | 42.40 |
| Barclays | 56.00 | 28.80 |
| Royal Bank of Scotland | 55.20 | 0.00 |
| northern rock | 54.76 | 33.33 |
| Unity Trust Bank | 40.16 | 0.00 |
| Investec Bank | 38.46 | 0.00 |
| Northern Bank | 7.75 | 0.00 |
| The Hanley Building Society | 7.14 | 0.00 |
| Arbuthnot Banking Group | 5.88 | 0.00 |
| Secure Trust Bank | 4.35 | 0.00 |
| Stroud & Swindon Building Society | 3.15 | 0.00 |
| Sainsbury's Bank | 2.38 | 0.00 |
| Lloyds TSB | 2.36 | 0.00 |
| ING Direct | 2.34 | 0.00 |
| Citibank UK | 1.96 | 0.00 |
| Leek United Building Society | 1.85 | 1.85 |
| Furness Building Society | 1.19 | 0.00 |
| Islamic Bank of Britain | 0.79 | 0.00 |
| first direct | 0.79 | 0.00 |
| Bank of England | 0.00 | 0.00 |
| Egg | 0.00 | 0.00 |
| Universal Building Society | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- Alliance & Leicester
- askBM
- first direct
- Julian Hodge Bank Group
- Lloyds TSB
- Skipton Building Society
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Bank of England
- Egg
- Universal Building Society
Excluded from INDEX
The following sites were excluded from the INDEX.
- Newcastle Building Society
- The Loughborough
PDF testing
14.2% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
| file/url/offtop None |
27.64% |
| file/url/badpath None |
21.01% |
| file/url/badquery None |
15.25% |
| file/html/badmeta None |
9.97% |
| file/html/longmeta None |
5.40% |
| url/fetch/notfound File not found |
5.09% |
| url/fetch/badcookie Web server attempted to set invalid cookie |
4.49% |
| file/html/notitle None |
2.18% |
| file/html/longtitle None |
2.12% |
| url/mail/exception Exception while verifying email address |
1.79% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/badvalue Invalid attribute value |
19.75% |
| file/html/badentity Invalid character in entity |
19.47% |
| file/html/unknownentity Unknown entity name |
18.65% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
17.49% |
| file/html/badattr Invalid attribute name |
11.04% |
| file/html/closingunopened A redundant close tag was found |
4.77% |
| file/html/unknowntag A start or end tag was found which was unrecognised |
3.78% |
| file/html/missingclose An element is missing the required close tag |
2.95% |
| file/html/unnecessaryclose An end tag was found for an element which does not require one |
0.55% |
| file/html/repeatedattr A tag has been assigned the same attribute more than once |
0.42% |