2011 Q1/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    11 Feb 2011

  • Total URLs tested:

    696,598

  • Total tests run:

    226,734,248

  • Total number of PDF's:

    13,073

  • URLs failing functional tests:

    11.73%

  • Pages failing code standards:

    92.01%

  • Pages missing a title:

    3.38%

  • Pages failing accessibility level A:

    50.85%

  • Pages failing accessibility level AA:

    99.00%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 325,131 failures

  • Fastest average response time:

    John Lewis Partnership Plc (http://www.johnlewis.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
John Lewis Partnersh​ip Plc 0.01 902.99
Arcadia Group Limite​d 0.01 2759.29
Groupe Vivarte 0.03 453.05
WM Morrison 0.03 1528.57
Schwarz Unternehmens​ Treuhand 0.03 252.43
Louis Delhaize S.A. 0.03 110.12
Kingfisher 0.03 1748.00
Foot Locker 0.03 192.21
Edeka Zentrale 0.04 1071.45
J Sainsbury Plc 0.04 563.66
Debenhams 0.04 111.65
Groupe Galeries Lafa​yette SA 0.04 534.55
Arcandor 0.04 201.55
Dunnes Stores 0.04 471.35
Fa. Anton Schlecker 0.05 1447.28
Groupe Auchan SA 0.05 2135.51
Deichmann Group 0.05 1232.28
SHV Holdings N.V. /​ Makro 0.05 293.55
Finiper s.p.a 0.05 335.03
Aldi 0.05 471.17
H &​ M Hennes &​ Mauritz AB 0.05 745.28
Metro Group DE 0.05 1710.29
Centres Distributeur​s E. Leclerc 0.05 120.11
LVMH 0.05 6799.95
Iceland Foods Group ​Ltd 0.05 579.53
Tesco plc 0.05 1368.24
Globus Holding 0.06 731.33
Alliance Boots 0.06 2722.85
HORNBACH-Baumarkt 0.06 2899.48
Blokker Holding 0.06 391.16
dm-drogerie markt 0.06 276.38
Next 0.06 469.78
Home Retail Group 0.06 1311.68
Norma Lebensmittelfi​lialbetrieb 0.06 442.15
Maxeda 0.06 136.46
The IKEA Group 0.06 935.42
OfficeMax 0.07 349.20
Koninklijke Ahold N.​V 0.08 483.20
The Tengelmann Group​ 0.08 1117.54
GameStop 0.08 396.05
Carrefour S.A. 0.08 1132.18
Grupo Eroski 0.09 446.58
Staples 0.09 220.85
Dollar Tree Stores 0.09 354.21
Abercrombie &​ Fitch 0.09 854.42
Celesio AG 0.09 88.95
Advance Auto Parts 0.09 298.59
Migros Genossenschaf​ts Bund 0.09 1134.78
Target 0.10 159.87
C&​A Europe 0.10 841.67
Esselunga S.p.A. 0.10 926.80
Blockbuster 0.10 244.90
Co-operative Group 0.10 306.21
Kesko 0.10 938.21
Williams-Sonoma 0.10 430.13
Wal-Mart Stores 0.10 200.93
Barnes &​ Noble 0.10 187.91
Axfood 0.11 272.96
ICA AB 0.11 231.77
Lowe's Companies 0.11 545.83
Borders Group 0.11 294.15
Nordstrom 0.12 333.60
Systembolaget 0.12 173.64
Associated British F​oods plc/​Primark 0.12 1423.22
Marks &​ Spencer 0.12 136.97
Groupe Adeo 0.12 405.91
Sears Holdings 0.12 699.33
Sonae 0.12 854.29
Maxima Grupe 0.12 181.09
Conad Consorzio Nazi​onale 0.12 104.97
S Group 0.12 159.59
Amazon.com 0.12 84.44
Bic Camera Inc. 0.13 341.91
Meijer 0.13 275.74
KF Gruppen 0.13 379.95
Safeway 0.14 315.55
Office Depot 0.14 211.24
BJ's Wholesale Club​ 0.14 280.39
Dillard's 0.14 517.95
Inditex S.A 0.14 703.84
Poslovni system Merc​ator 0.14 1103.58
Michaels Stores 0.14 168.50
SPAR Österreich 0.14 753.71
Best Buy 0.14 89.14
Otto Group 0.15 1865.12
Casas Bahia SA 0.15 374.86
Systeme U Centrale N​ationale 0.15 592.88
Walgreen 0.15 418.50
Kohl's Corporation 0.16 300.09
Spar Group 0.16 675.99
Mercadona, S.A. 0.16 300.01
Ross Stores 0.16 257.26
Lojas Americanas 0.16 282.44
NorgesGruppen 0.16 1355.98
Compagnie Financièr​e Richemont SA 0.17 1195.01
Apple 0.17 698.12
Wawa 0.17 293.43
DSG International 0.17 3381.47
Macy's 0.17 173.89
Toys “R” Us 0.18 131.64
Great Atlantic and P​acific Tea Company 0.18 202.59
Defense Commissary A​gency 0.19 357.42
Dell 0.19 193.28
Publix Super Markets​ 0.19 76.08
Oxylane Groupe 0.19 1866.54
Douglas Holding 0.19 1022.11
The Bon-Ton Stores 0.19 437.53
RaceTrac Petroleum 0.19 228.12
Casino Guichard-Perr​achon S.A. 0.19 1545.21
X5 Retail Group N.V.​ 0.19 90.15
Limited Brands 0.20 374.88
Fast Retailing 0.20 626.05
Metro 0.20 113.34
ITM Developpement In​ternationale 0.20 1630.06
Sheetz 0.20 148.51
Bauhaus 0.20 2552.00
Luxottica Group S.p.​A. 0.20 141.33
The TJX Companies 0.21 337.83
Coop Group Switzerla​nd 0.21 613.42
Family Dollar Stores​ 0.21 136.17
Save Mart Supermarke​ts 0.22 108.50
The Pantry 0.22 47.73
Burlington Coat Fact​ory Investments Hold​ings 0.22 84.93
Winn Dixie Stores 0.22 186.41
CP All 0.23 141.88
Life Corporation 0.23 82.35
Eldorado LLC 0.23 136.99
Hy-Vee 0.23 103.08
Belk 0.23 91.92
Dansk Supermarked A/​S 0.23 291.46
Big Lots 0.23 280.43
J.C. Penney 0.23 156.56
OJSC Magnit 0.23 522.88
Dick's Sporting Goods​ 0.23 137.28
The Kroger Co 0.24 271.45
Army &​ Air Force Exchange ​Service 0.24 308.16
Tokyu Corporation 0.25 724.16
The Sherwin-Williams​ Company 0.25 209.95
SuperValu 0.25 56.19
PetSmart 0.25 129.57
H.E. Butt Grocery Co​mpany 0.25 203.61
Liberty Media LLC 0.25 164.20
QuikTrip Corporation​ 0.26 192.76
Whole Foods Market 0.26 183.67
WinCo Foods 0.27 61.67
Yodobashi Camera 0.28 78.36
Canadian Tire Corpor​ation 0.29 123.11
Casey's General Stores​ 0.29 201.51
Dollar General Corpo​ration 0.29 197.79
Grupo Jerónimo Mart​ins 0.30 96.81
Rewe-Zentral 0.30 1237.99
FEMSA Comercio 0.30 309.68
Raley's 0.30 17.69
BIM (Birlesik Magaza​lar A.S.) 0.31 315.35
AutoZone Inc. 0.31 125.72
El Puerto de Liverpo​ol 0.31 153.42
O'Reilly Automativ​e 0.31 119.01
Neiman Marcus 0.32 30.77
The Game Group 0.34 1409.68
Controladora Comerci​al Mexicana S.A. de ​C.V. 0.34 172.91
Pick ‘n Pay Stores​ 0.35 50.58
Kesa Electricals 0.35 199.46
Roundy's Supermarkets 0.35 133.95
Golub Corporation/​Price Chopper Superm​arkets 0.35 70.94
RONA 0.37 255.26
Giant Eagle 0.39 202.26
Joshin Denki Co Ltd 0.40 77.29
Kwik Trip 0.40 180.53
RadioShack Corporati​on 0.41 86.91
Jim Pattison Group 0.42 57.58
PPR S.A. 0.42 2296.85
Apoteket AB 0.42 513.14
FDB (Coop Danmark AS​) 0.43 908.00
Distribucion y Servi​cio D&​S SA 0.43 121.49
Organizacion Soriana​ 0.44 53.93
Alimantation Couche-​Tard Inc. 0.44 184.21
Grupo Pao de Acucar 0.46 25.46
Migros Turk 0.46 261.70
CVS Caremark 0.48 198.08
Reitangruppen AS 0.49 654.46
Shimamura 0.50 69.73
Massmart Holdings 0.50 126.75
Izumiya Co Ltd 0.51 66.27
Uny (Apita) 0.51 238.70
Heiwado 0.52 154.49
Marui Group 0.52 107.65
Delhaize Group 0.52 193.02
Wegmans Food Markets​ 0.52 91.37
East Japan Railway C​ompany 0.52 12.41
Kojima 0.52 71.97
Cencosud S.A. 0.52 73.70
J. Front Retailing 0.52 114.08
Beisia Group 0.52 77.18
Maruetsu Inc 0.52 150.31
Dairy Farm Internati​onal Holdings 0.52 66.92
MatsumotoKiyoshi 0.53 113.12
Edion Corporation 0.54 124.04
Isetan 0.54 20.86
H2O Retailing Corpor​ation 0.54 80.56
Izumi Co Ltd 0.55 84.57
Daiei Inc 0.55 55.34
DCM Japan Holdings 0.56 39.73
Seven &​ I Holdings 0.56 22.73
Ruddick Corporation 0.56 106.12
Stater Bros 0.56 121.87
Yamada Denki 0.56 116.45
Don Quijote Co. Ltd.​ 0.56 59.94
Costco Wholesale 0.59 94.96
Shoprite Holdings S.​ Africa 0.59 176.26
President Chain Corp​oration 0.60 109.85
Valor Co Ltd 0.61 26.48
AEON Company Limited​ 0.63 82.00
China Resources Ente​rprise 0.64 36.16
Lagardere Services A​sia Pacific 0.70 56.36
Albertson's 0.71 121.77
Best Denki Co. Ltd. 0.72 25.53
Woolworths Ltd 0.73 60.00
Suning Appliance 0.73 91.64
Lotte Shopping 0.74 49.93
Shinsegae 0.75 45.21
Euroset Group 0.79 179.74
AS Watson &​ Company 0.94 66.70
El Corte Inglés 0.95 220.68
Bailian (Brilliance)​ Group 1.01 15.11
Takashimaya Company 1.06 93.37
Signet Jewelers 1.06 255.47
Gome Home Appliance ​Group 1.06 20.10
Wesfarmers Limited 1.31 74.98
Dalian Dashang Group​ 1.39 10.35
HMV Group 1.86 185.63
Dirk Rossmann 2.21 232.19
The Home Depot 3.10 555.65
Organisation A AA
Mercadona, S.A.100.0052.80
Iceland Foods Group ​Ltd100.0016.00
Kingfisher100.008.80
DSG International100.000.80
Home Retail Group100.000.80
Douglas Holding100.000.00
Groupe Adeo100.000.00
Groupe Auchan SA100.000.00
Groupe Vivarte100.000.00
Otto Group100.000.00
Schwarz Unternehmens​ Treuhand100.000.00
Signet Jewelers100.000.00
Limited Brands99.202.40
Walgreen99.200.80
Arcadia Group Limite​d99.200.00
Axfood99.200.00
Kesa Electricals99.200.00
Poslovni system Merc​ator99.200.00
Spar Group99.200.00
The Tengelmann Group​99.200.00
Whole Foods Market99.200.00
The Game Group98.407.20
Carrefour S.A.98.401.60
Wesfarmers Limited98.400.80
Apple98.400.00
Blokker Holding98.400.00
J Sainsbury Plc98.400.00
Macy's98.400.00
Migros Genossenschaf​ts Bund98.400.00
Williams-Sonoma98.400.00
AEON Company Limited​97.600.00
dm-drogerie markt97.600.00
Oxylane Groupe96.970.00
Abercrombie &​ Fitch96.802.40
Beisia Group96.800.00
Rewe-Zentral96.800.00
Metro Group DE96.001.60
SPAR Österreich96.000.80
Apoteket AB96.000.00
Celesio AG96.000.00
Debenhams96.000.00
NorgesGruppen96.000.00
SHV Holdings N.V. /​ Makro96.000.00
Inditex S.A95.2011.20
H &​ M Hennes &​ Mauritz AB95.200.00
ITM Developpement In​ternationale95.200.00
Winn Dixie Stores95.200.00
Liberty Media LLC95.050.00
H2O Retailing Corpor​ation94.409.60
Sonae94.400.80
Big Lots94.400.00
Daiei Inc93.600.00
Staples93.600.00
Ross Stores92.860.00
Tesco plc92.803.20
Defense Commissary A​gency92.800.00
Casino Guichard-Perr​achon S.A.92.000.00
Next92.000.00
Groupe Galeries Lafa​yette SA91.380.00
FEMSA Comercio91.201.60
Associated British F​oods plc/​Primark90.403.20
Grupo Jerónimo Mart​ins90.400.00
Woolworths Ltd90.400.00
Compagnie Financièr​e Richemont SA89.600.00
Eldorado LLC89.600.00
Shimamura89.600.00
Grupo Eroski88.001.60
The Sherwin-Williams​ Company88.001.60
Dell87.200.00
Kojima87.200.00
Valor Co Ltd86.400.00
Delhaize Group85.601.60
SuperValu85.510.00
Coop Group Switzerla​nd84.809.60
Casas Bahia SA84.800.00
S Group84.800.00
Maxeda84.000.00
Nordstrom84.000.00
Norma Lebensmittelfi​lialbetrieb82.401.60
CVS Caremark82.400.00
Seven &​ I Holdings80.800.80
Izumiya Co Ltd80.000.00
Conad Consorzio Nazi​onale79.200.00
Aldi77.600.00
Esselunga S.p.A.77.600.00
Lowe's Companies76.800.00
Maxima Grupe76.800.00
Sheetz76.600.00
East Japan Railway C​ompany76.0011.20
Albertson's73.600.00
Marui Group73.490.00
Barnes &​ Noble72.800.00
Stater Bros70.750.00
Massmart Holdings70.400.80
Co-operative Group70.400.00
Shinsegae70.400.00
DCM Japan Holdings69.6028.80
Koninklijke Ahold N.​V69.600.00
Uny (Apita)68.801.60
The Bon-Ton Stores68.800.80
Office Depot68.800.00
WM Morrison68.800.00
Dunnes Stores66.400.00
Edion Corporation65.604.80
Sears Holdings65.600.00
Safeway64.000.00
The Kroger Co62.400.00
Reitangruppen AS61.640.00
Save Mart Supermarke​ts61.601.60
Alliance Boots60.802.40
Kwik Trip60.800.00
RadioShack Corporati​on58.3316.67
PPR S.A.56.801.60
AutoZone Inc.56.800.00
Marks &​ Spencer56.800.00
Michaels Stores54.400.00
Takashimaya Company52.006.40
H.E. Butt Grocery Co​mpany52.000.00
Tokyu Corporation49.604.00
Don Quijote Co. Ltd.​49.600.00
Best Buy48.800.00
Publix Super Markets​46.400.00
Metro43.200.00
Deichmann Group42.400.00
ICA AB41.600.00
Lotte Shopping41.600.00
Jim Pattison Group39.200.00
Bailian (Brilliance)​ Group37.600.00
Amazon.com36.000.00
Yamada Denki36.000.00
Pick ‘n Pay Stores​35.200.00
Bic Camera Inc.34.400.00
Target34.400.00
Fa. Anton Schlecker33.600.00
Alimantation Couche-​Tard Inc.32.800.00
Family Dollar Stores​30.400.00
Distribucion y Servi​cio D&​S SA29.350.00
Casey's General Stores​28.330.00
J. Front Retailing26.230.00
OfficeMax25.600.00
Roundy's Supermarkets24.800.00
Fast Retailing23.200.00
HORNBACH-Baumarkt23.200.00
MatsumotoKiyoshi22.860.00
El Corte Inglés21.600.00
Army &​ Air Force Exchange ​Service19.208.00
Golub Corporation/​Price Chopper Superm​arkets19.200.00
Belk16.000.00
Dalian Dashang Group​16.000.00
President Chain Corp​oration15.200.00
Izumi Co Ltd14.810.00
Kohl's Corporation13.600.00
Heiwado12.800.00
The Home Depot12.800.00
Suning Appliance11.200.00
GameStop10.400.00
Grupo Pao de Acucar10.400.00
Systeme U Centrale N​ationale8.800.80
Dollar Tree Stores8.800.00
Giant Eagle8.800.00
Dirk Rossmann8.000.00
Wal-Mart Stores8.000.00
Raley's7.200.00
Edeka Zentrale6.400.80
Best Denki Co. Ltd.6.400.00
QuikTrip Corporation​6.400.00
RaceTrac Petroleum6.400.00
The IKEA Group6.400.00
Bauhaus5.600.00
J.C. Penney4.800.00
Lojas Americanas4.800.00
BIM (Birlesik Magaza​lar A.S.)4.000.00
Isetan4.000.00
Cencosud S.A.3.200.00
WinCo Foods3.200.00
X5 Retail Group N.V.​3.200.00
Dairy Farm Internati​onal Holdings2.670.00
Controladora Comerci​al Mexicana S.A. de ​C.V.2.400.00
Great Atlantic and P​acific Tea Company2.400.00
Hy-Vee2.400.00
Neiman Marcus2.400.00
Systembolaget2.400.00
Euroset Group1.601.60
BJ's Wholesale Club​1.600.00
Dick's Sporting Goods​1.600.00
Dollar General Corpo​ration1.600.00
FDB (Coop Danmark AS​)1.600.00
Finiper s.p.a1.600.00
John Lewis Partnersh​ip Plc1.600.00
Maruetsu Inc1.600.00
The TJX Companies1.600.00
Wegmans Food Markets​1.600.00
Blockbuster0.800.00
Borders Group0.800.00
Centres Distributeur​s E. Leclerc0.800.00
China Resources Ente​rprise0.800.00
Dansk Supermarked A/​S0.800.00
Dillard's0.800.00
El Puerto de Liverpo​ol0.800.00
Gome Home Appliance ​Group0.800.00
KF Gruppen0.800.00
Luxottica Group S.p.​A.0.800.00
OJSC Magnit0.800.00
PetSmart0.800.00
RONA0.800.00
Wawa0.800.00
AS Watson &​ Company0.000.00
Advance Auto Parts0.000.00
Arcandor0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
C&​A Europe0.000.00
CP All0.000.00
Canadian Tire Corpor​ation0.000.00
Costco Wholesale0.000.00
Foot Locker0.000.00
Globus Holding0.000.00
HMV Group0.000.00
Joshin Denki Co Ltd0.000.00
Kesko0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
Meijer0.000.00
Migros Turk0.000.00
O'Reilly Automativ​e0.000.00
Organizacion Soriana​0.000.00
Ruddick Corporation0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
Toys “R” Us0.000.00
Yodobashi Camera0.000.00
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Error free sites

The following sites scored full marks for Function.

  • China Resources Enterprise
  • Edeka Zentrale
  • FEMSA Comercio
  • Kwik Trip
  • Life Corporation
  • Reitangruppen AS
  • Spar Group
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Joshin Denki Co Ltd
  • CP All
  • Advance Auto Parts
  • Arcandor
  • AS Watson & Company
  • Burlington Coat Factory Investments Holdings
  • C&A Europe
  • Canadian Tire Corporation
  • Costco Wholesale
  • Foot Locker
  • Globus Holding
  • HMV Group
  • Kesko
  • Life Corporation
  • Louis Delhaize S.A.
  • Lagardere Services Asia Pacific
  • LVMH
  • Meijer
  • Migros Turk
  • O'Reilly Automative
  • Ruddick Corporation
  • Shoprite Holdings S. Africa
  • The Pantry
  • Toys “R” Us
  • Yodobashi Camera
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Bed Bath and Beyond
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • Empire Company
  • S.A.C.I. Falabella
  • The Gap
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Loblaw Companies Limited
  • MenardU.S.
  • Praktiker
  • Rite Aid Corporation
  • Shoppers Drug Mart
  • XXXLutz Group
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PDF testing

22.0% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
95.56%
url/fetch/notfound
File not found
2.79%
url/fetch/unknownstatus
Unknown status code received from web server
0.90%
url/fetch/accessdenied
Access is denied
0.26%
url/fetch/timeout
Timeout downloading file
0.25%
url/fetch/noaddr
Host not found in DNS
0.08%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.08%
url/fetch/badscheme
URL scheme was unrecognised
0.02%
url/fetch/redirectloop
Redirect points back to the original page
0.02%
url/fetch/exception
Exception while downloading file
0.01%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
30.01%
file/html/unknownentity
Unknown entity name
29.29%
file/html/missingclose
An element is missing the required close tag
12.08%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
9.30%
file/html/badvalue
Invalid attribute value
6.35%
file/html/badattr
Invalid attribute name
5.92%
file/html/missingattr
A start tag is missing required attributes
1.58%
file/url/badquery
Illegal character in URL query section
1.05%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.98%
file/html/closingunopened
A redundant close tag was found
0.94%