2010 Q4/Global Top 250 Retailers


Summary

Full results


Expand / contract icon

INDEX Facts

  • Completed date:

    28 Oct 2010

  • Total URLs tested:

    676,519

  • Total tests run:

    220,190,217

  • Total number of PDF's:

    12,367

  • URLs failing functional tests:

    10.08%

  • Pages failing code standards:

    93.10%

  • Pages missing a title:

    3.80%

  • Pages failing accessibility level A:

    54.52%

  • Pages failing accessibility level AA:

    99.12%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 390,755 failures

  • Fastest average response time:

    Arcadia Group Limited (http://www.arcadiagroup.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Arcadia Group Limite​d 0.02 2612.50
Abercrombie &​ Fitch 0.02 513.94
Debenhams 0.02 130.97
Louis Delhaize S.A. 0.03 100.88
Groupe Vivarte 0.03 471.17
Oxylane Groupe 0.03 1959.04
Groupe Galeries Lafa​yette SA 0.03 591.68
Associated British F​oods plc/​Primark 0.03 4102.13
John Lewis Partnersh​ip Plc 0.04 737.48
Foot Locker 0.04 116.53
SHV Holdings N.V. /​ Makro 0.04 263.16
Arcandor 0.04 198.00
Centres Distributeur​s E. Leclerc 0.04 104.25
Tesco plc 0.05 1859.45
Globus Holding 0.05 849.09
dm-drogerie markt 0.05 391.99
Kingfisher 0.05 1870.16
Edeka Zentrale 0.05 959.12
Iceland Foods Group ​Ltd 0.05 834.73
Dunnes Stores 0.06 630.16
DSG International 0.06 3324.54
C&​A Europe 0.06 1449.38
Alliance Boots 0.06 2806.20
Fa. Anton Schlecker 0.06 1109.57
The IKEA Group 0.06 671.82
J Sainsbury Plc 0.06 552.32
HORNBACH-Baumarkt 0.07 3178.07
Groupe Auchan SA 0.07 2302.70
Norma Lebensmittelfi​lialbetrieb 0.07 354.40
Schwarz Unternehmens​ Treuhand 0.07 716.67
Blokker Holding 0.07 404.44
Maxeda 0.07 122.06
Dollar Tree Stores 0.07 327.15
Finiper s.p.a 0.07 123.44
Deichmann Group 0.07 1254.16
Rewe-Zentral 0.07 1259.13
Aldi 0.07 438.65
Bic Camera Inc. 0.07 334.92
OfficeMax 0.08 392.95
Next 0.08 513.82
Praktiker 0.08 965.48
LVMH 0.08 6885.51
WM Morrison 0.08 3199.90
Metro Group DE 0.08 202.21
Sonae 0.08 1039.65
Grupo Eroski 0.09 522.48
ITM Developpement In​ternationale 0.09 1733.88
Advance Auto Parts 0.09 220.83
Spar Group 0.09 726.34
Celesio AG 0.09 91.44
The Game Group 0.10 1638.69
Systembolaget 0.10 212.80
Co-operative Group 0.10 401.46
Kesko 0.10 711.33
Esselunga S.p.A. 0.10 891.14
Migros Genossenschaf​ts Bund 0.10 524.63
Lowe's Companies 0.10 430.70
NorgesGruppen 0.11 1325.97
Macy's 0.11 234.06
Blockbuster 0.11 248.49
Carrefour S.A. 0.11 1269.57
Staples 0.11 146.01
The Pantry 0.11 59.78
Axfood 0.11 249.01
Borders Group 0.12 249.14
Best Buy 0.12 77.41
H &​ M Hennes &​ Mauritz AB 0.12 1489.35
The Tengelmann Group​ 0.12 1003.43
Dirk Rossmann 0.12 202.79
ICA AB 0.12 204.01
Conad Consorzio Nazi​onale 0.12 120.78
Koninklijke Ahold N.​V 0.12 453.95
Maxima Grupe 0.12 194.31
Groupe Adeo 0.12 429.01
Safeway 0.12 265.04
Systeme U Centrale N​ationale 0.12 630.13
S Group 0.13 155.12
SPAR Österreich 0.13 471.34
Dillard's 0.13 246.40
Home Retail Group 0.13 1795.91
Marks &​ Spencer 0.14 109.26
Lojas Americanas 0.15 250.92
Inditex S.A 0.15 758.29
The Bon-Ton Stores 0.15 453.09
Sears Holdings 0.15 496.32
Poslovni system Merc​ator 0.15 76.61
Mercadona, S.A. 0.15 365.78
Otto Group 0.16 1825.08
Nordstrom 0.16 440.37
Amazon.com 0.16 100.99
Kohl's Corporation 0.16 216.81
Luxottica Group S.p.​A. 0.16 881.52
Bauhaus 0.16 2452.72
Wal-Mart Stores 0.16 192.96
KF Gruppen 0.16 331.93
Compagnie Financière​ Richemont SA 0.16 1253.84
Barnes &​ Noble 0.17 160.20
Michaels Stores 0.17 177.82
Office Depot 0.17 229.83
Eldorado LLC 0.17 154.72
Wawa 0.17 323.52
Great Atlantic and P​acific Tea Company 0.17 82.78
Williams-Sonoma 0.17 247.75
Metro 0.18 114.22
Ross Stores 0.18 263.97
Dick's Sporting Goods​ 0.18 95.10
X5 Retail Group N.V.​ 0.18 104.51
Target 0.18 155.98
RONA 0.18 277.76
Apple 0.18 1203.31
Coop Group Switzerla​nd 0.18 490.86
Meijer 0.19 278.77
RaceTrac Petroleum 0.19 239.15
BJ's Wholesale Club​ 0.19 189.90
Douglas Holding 0.19 1379.18
Family Dollar Stores​ 0.20 139.93
Casino Guichard-Perr​achon S.A. 0.20 1627.89
Sheetz 0.21 147.59
PPR S.A. 0.21 2548.12
BIM (Birlesik Magaza​lar A.S.) 0.21 497.59
Limited Brands 0.21 164.96
Burlington Coat Fact​ory Investments Hold​ings 0.22 90.04
Tokyu Corporation 0.22 1339.60
Dansk Supermarked A/​S 0.23 334.06
OJSC Magnit 0.23 572.10
Toys “R” Us 0.23 108.25
Dell 0.23 148.92
Big Lots 0.23 111.73
Casey's General Stores​ 0.23 202.85
Kesa Electricals 0.24 215.38
GameStop 0.24 115.45
Life Corporation 0.25 79.42
Euroset Group 0.25 55.51
CP All 0.25 139.24
Whole Foods Market 0.25 168.04
AutoZone Inc. 0.25 133.24
RadioShack Corporati​on 0.25 155.44
J.C. Penney 0.25 146.70
QuikTrip Corporation​ 0.26 81.04
WinCo Foods 0.26 58.59
Save Mart Supermarke​ts 0.26 248.52
The Sherwin-Williams​ Company 0.26 210.68
Alimantation Couche-​Tard Inc. 0.26 249.68
Liberty Media LLC 0.26 219.37
Winn Dixie Stores 0.26 148.80
Hy-Vee 0.27 66.45
Giant Eagle 0.27 257.72
Defense Commissary A​gency 0.27 230.72
SuperValu 0.27 57.41
FEMSA Comercio 0.27 301.67
H.E. Butt Grocery Co​mpany 0.28 191.90
CVS Caremark 0.28 250.52
El Puerto de Liverpo​ol 0.28 174.38
PetSmart 0.28 152.96
Publix Super Markets​ 0.28 68.30
Stater Bros 0.29 139.12
Neiman Marcus 0.29 116.15
Dollar General Corpo​ration 0.29 205.76
Grupo Jerónimo Marti​ns 0.29 89.48
Canadian Tire Corpor​ation 0.30 84.05
Raley's 0.31 45.01
The TJX Companies 0.31 16.67
Fast Retailing 0.31 481.77
Army &​ Air Force Exchange ​Service 0.31 213.33
Migros Turk 0.32 313.50
Golub Corporation/​Price Chopper Superm​arkets 0.32 71.40
The Kroger Co 0.34 295.65
Belk 0.34 59.99
Pick ‘n Pay Stores 0.34 85.93
Roundy's Supermarkets 0.35 131.23
Costco Wholesale 0.36 56.63
Yodobashi Camera 0.36 64.29
Suning Appliance 0.37 191.41
Jim Pattison Group 0.39 67.18
O'Reilly Automativ​e 0.39 105.37
Loblaw Companies Lim​ited 0.40 319.26
Controladora Comerci​al Mexicana S.A. de ​C.V. 0.41 151.20
Casas Bahia SA 0.41 44.87
Joshin Denki Co Ltd 0.41 78.70
El Corte Inglés 0.42 234.60
Kwik Trip 0.43 185.60
Cencosud S.A. 0.44 123.57
Walgreen 0.44 343.98
Apoteket AB 0.46 354.24
Grupo Pao de Acucar 0.49 27.90
Organizacion Soriana​ 0.49 55.19
Shimamura 0.50 57.81
Wegmans Food Markets​ 0.50 82.46
Uny (Apita) 0.51 179.16
Delhaize Group 0.51 181.64
Izumiya Co Ltd 0.51 52.45
J. Front Retailing 0.53 112.22
Beisia Group 0.53 78.81
Albertson's 0.53 72.26
Dairy Farm Internati​onal Holdings 0.53 37.73
East Japan Railway C​ompany 0.53 13.15
H2O Retailing Corpor​ation 0.54 82.45
Heiwado 0.54 137.99
Daiei Inc 0.54 81.42
Izumi Co Ltd 0.54 83.00
Edion Corporation 0.55 119.23
Seven &​ I Holdings 0.55 23.20
Reitangruppen AS 0.55 646.20
MatsumotoKiyoshi 0.55 105.51
Isetan 0.55 21.55
Maruetsu Inc 0.56 143.31
Marui Group 0.56 97.31
DCM Japan Holdings 0.56 38.14
Lotte Shopping 0.57 64.56
Don Quijote Co. Ltd.​ 0.58 63.37
Shinsegae 0.58 75.99
Shoprite Holdings S.​ Africa 0.60 185.38
Valor Co Ltd 0.61 31.90
FDB (Coop Danmark AS​) 0.62 602.43
Bailian (Brilliance)​ Group 0.66 22.13
Woolworths Ltd 0.66 72.42
China Resources Ente​rprise 0.67 27.85
Lagardere Services A​sia Pacific 0.67 60.58
Massmart Holdings 0.69 157.34
Kojima 0.72 20.55
Signet Jewelers 0.75 566.39
Ruddick Corporation 0.76 114.25
President Chain Corp​oration 0.78 108.86
Dalian Dashang Group​ 0.84 30.94
AEON Company Limited​ 0.90 69.06
Distribucion y Servi​cio D&​S SA 0.91 18.65
Takashimaya Company 1.01 89.12
Best Denki Co. Ltd. 1.02 23.58
HMV Group 1.19 177.58
Wesfarmers Limited 1.49 65.81
Gome Home Appliance ​Group 1.73 9.24
AS Watson &​ Company 2.38 82.92
The Home Depot 2.54 399.06
Yamada Denki 5.12 3.41
Organisation A AA
Mercadona, S.A.100.0050.40
Iceland Foods Group ​Ltd100.0017.60
Kingfisher100.005.60
DSG International100.000.80
Home Retail Group100.000.80
Wesfarmers Limited100.000.80
Blokker Holding100.000.00
CVS Caremark100.000.00
Douglas Holding100.000.00
Groupe Adeo100.000.00
Groupe Auchan SA100.000.00
Groupe Vivarte100.000.00
H &​ M Hennes &​ Mauritz AB100.000.00
J Sainsbury Plc100.000.00
Otto Group100.000.00
Ross Stores100.000.00
Signet Jewelers100.000.00
Spar Group100.000.00
Carrefour S.A.99.201.60
Limited Brands99.200.80
Arcadia Group Limite​d99.200.00
Axfood99.200.00
Kesa Electricals99.200.00
Walgreen99.200.00
Whole Foods Market99.200.00
Williams-Sonoma99.200.00
The Game Group98.407.20
Associated British F​oods plc/​Primark98.400.80
SPAR Österreich97.607.20
AEON Company Limited​97.600.00
Next97.600.00
The Tengelmann Group​97.600.00
H2O Retailing Corpor​ation96.807.20
Sonae96.800.80
Apoteket AB96.800.00
Rewe-Zentral96.800.00
dm-drogerie markt96.800.00
Celesio AG96.000.00
Defense Commissary A​gency96.000.00
NorgesGruppen96.000.00
Apple95.200.00
Beisia Group95.200.00
ITM Developpement In​ternationale95.200.00
Liberty Media LLC95.050.00
Staples94.400.00
Winn Dixie Stores94.400.00
Casino Guichard-Perr​achon S.A.93.600.00
Debenhams93.600.00
SuperValu91.430.00
Groupe Galeries Lafa​yette SA91.380.00
Tesco plc91.203.20
Valor Co Ltd91.200.00
FEMSA Comercio90.400.80
Dell90.400.00
Woolworths Ltd90.400.00
Grupo Eroski89.600.80
Grupo Jerónimo Marti​ns89.600.00
Delhaize Group88.801.60
Compagnie Financière​ Richemont SA88.800.00
Eldorado LLC88.800.00
The Sherwin-Williams​ Company88.800.00
Coop Group Switzerla​nd87.208.00
Daiei Inc86.400.00
Izumiya Co Ltd86.400.00
Nordstrom86.400.00
Target85.600.00
S Group84.800.00
Shimamura83.200.00
Esselunga S.p.A.82.400.00
Norma Lebensmittelfi​lialbetrieb82.400.00
Co-operative Group81.600.00
Inditex S.A80.809.60
Conad Consorzio Nazi​onale80.800.00
Tokyu Corporation80.800.00
Stater Bros80.000.00
Seven &​ I Holdings79.200.80
East Japan Railway C​ompany78.4011.20
Aldi77.600.00
AutoZone Inc.77.600.00
Koninklijke Ahold N.​V77.600.00
Sheetz77.080.00
Albertson's76.800.80
Maxima Grupe76.000.00
Barnes &​ Noble74.400.00
Marui Group74.070.00
Maxeda73.600.00
Uny (Apita)73.600.00
Office Depot71.200.00
The Bon-Ton Stores71.200.00
Massmart Holdings66.400.80
HMV Group66.400.00
OfficeMax66.400.00
The Kroger Co64.800.00
Save Mart Supermarke​ts64.000.00
Reitangruppen AS63.240.00
Best Denki Co. Ltd.62.500.00
Kwik Trip62.400.00
Dunnes Stores60.800.00
PPR S.A.60.001.60
Alliance Boots59.202.40
Safeway59.200.00
DCM Japan Holdings57.6028.00
Michaels Stores55.200.00
H.E. Butt Grocery Co​mpany54.400.00
Marks &​ Spencer53.600.00
Metro50.400.00
Best Buy49.600.00
Loblaw Companies Lim​ited48.000.80
WM Morrison47.200.00
Publix Super Markets​46.400.00
Takashimaya Company44.808.00
Lotte Shopping44.800.00
Jim Pattison Group43.200.00
Deichmann Group42.400.00
Schwarz Unternehmens​ Treuhand41.940.00
Bailian (Brilliance)​ Group38.400.00
Edion Corporation36.800.00
ICA AB36.800.00
Alimantation Couche-​Tard Inc.36.000.00
Fa. Anton Schlecker36.000.00
Amazon.com32.800.00
Yamada Denki31.206.40
Don Quijote Co. Ltd.​28.800.00
J. Front Retailing28.170.00
Metro Group DE28.000.80
Praktiker28.000.00
Casey's General Stores​26.890.00
Bic Camera Inc.26.400.00
Distribucion y Servi​cio D&​S SA25.930.00
HORNBACH-Baumarkt25.600.00
Family Dollar Stores​24.800.00
Roundy's Supermarkets24.000.00
MatsumotoKiyoshi22.860.00
Giant Eagle21.600.00
SHV Holdings N.V. /​ Makro21.600.00
El Corte Inglés20.800.00
Dalian Dashang Group​20.000.00
Fast Retailing19.200.00
Abercrombie &​ Fitch17.602.40
Pick ‘n Pay Stores17.600.00
Macy's16.800.00
Kohl's Corporation15.200.00
Izumi Co Ltd15.000.00
The Home Depot13.600.00
Systeme U Centrale N​ationale12.000.80
Grupo Pao de Acucar12.000.00
Raley's12.000.00
QuikTrip Corporation​11.202.40
Heiwado11.200.00
Suning Appliance10.400.00
Army &​ Air Force Exchange ​Service9.600.80
RadioShack Corporati​on9.090.00
Bauhaus8.800.00
President Chain Corp​oration8.800.00
RaceTrac Petroleum8.650.00
Kojima8.000.80
Dirk Rossmann7.200.00
Edeka Zentrale6.400.80
Canadian Tire Corpor​ation6.400.00
Shinsegae6.400.00
Dollar Tree Stores5.600.00
Lojas Americanas5.600.00
BIM (Birlesik Magaza​lar A.S.)4.800.00
Golub Corporation/​Price Chopper Superm​arkets4.000.00
Cencosud S.A.3.200.00
Wal-Mart Stores3.200.00
Wegmans Food Markets​3.200.00
X5 Retail Group N.V.​3.200.00
Dairy Farm Internati​onal Holdings2.820.00
Controladora Comerci​al Mexicana S.A. de ​C.V.2.400.00
Finiper s.p.a2.400.00
Isetan2.400.00
Maruetsu Inc2.400.00
Neiman Marcus2.400.00
BJ's Wholesale Club​1.600.00
Dollar General Corpo​ration1.600.00
El Puerto de Liverpo​ol1.600.00
GameStop1.600.00
Hy-Vee1.600.00
John Lewis Partnersh​ip Plc1.600.00
Luxottica Group S.p.​A.1.600.00
Systembolaget1.600.00
The IKEA Group1.600.00
Toys “R” Us1.600.00
The TJX Companies0.930.00
Advance Auto Parts0.800.00
Blockbuster0.800.00
Centres Distributeur​s E. Leclerc0.800.00
China Resources Ente​rprise0.800.00
Dansk Supermarked A/​S0.800.00
Dick's Sporting Goods​0.800.00
Dillard's0.800.00
FDB (Coop Danmark AS​)0.800.00
Globus Holding0.800.00
J.C. Penney0.800.00
KF Gruppen0.800.00
Meijer0.800.00
OJSC Magnit0.800.00
PetSmart0.800.00
Poslovni system Merc​ator0.800.00
RONA0.800.00
Wawa0.800.00
WinCo Foods0.800.00
AS Watson &​ Company0.000.00
Arcandor0.000.00
Belk0.000.00
Big Lots0.000.00
Borders Group0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
C&​A Europe0.000.00
CP All0.000.00
Casas Bahia SA0.000.00
Costco Wholesale0.000.00
Euroset Group0.000.00
Foot Locker0.000.00
Gome Home Appliance ​Group0.000.00
Great Atlantic and P​acific Tea Company0.000.00
Joshin Denki Co Ltd0.000.00
Kesko0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
Lowe's Companies0.000.00
Migros Genossenschaf​ts Bund0.000.00
Migros Turk0.000.00
O'Reilly Automativ​e0.000.00
Organizacion Soriana​0.000.00
Oxylane Groupe0.000.00
Ruddick Corporation0.000.00
Sears Holdings0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
Yodobashi Camera0.000.00
Expand / contract icon

Error free sites

The following sites scored full marks for Function.

  • CP All
  • Axfood
  • China Resources Enterprise
  • FEMSA Comercio
  • Kwik Trip
  • Poslovni system Mercator
Expand / contract icon

Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Joshin Denki Co Ltd
  • CP All
  • Great Atlantic and Pacific Tea Company
  • Arcandor
  • AS Watson & Company
  • Belk
  • Big Lots
  • Borders Group
  • Burlington Coat Factory Investments Holdings
  • C&A Europe
  • Casas Bahia SA
  • Costco Wholesale
  • Euroset Group
  • Foot Locker
  • Gome Home Appliance Group
  • Kesko
  • Life Corporation
  • Louis Delhaize S.A.
  • Lowe's Companies
  • Lagardere Services Asia Pacific
  • LVMH
  • Migros Genossenschafts Bund
  • Migros Turk
  • O'Reilly Automative
  • Oxylane Groupe
  • Ruddick Corporation
  • Sears Holdings
  • Shoprite Holdings S. Africa
  • The Pantry
  • Yodobashi Camera
  • Organizacion Soriana
Expand / contract icon

Excluded from INDEX

The following sites were excluded from the INDEX.

  • Bed Bath and Beyond
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • Empire Company
  • S.A.C.I. Falabella
  • The Gap
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • MenardU.S.
  • Rite Aid Corporation
  • Shoppers Drug Mart
  • XXXLutz Group
Expand / contract icon

PDF testing

21.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Expand / contract icon

Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
92.19%
url/fetch/notfound
File not found
4.38%
url/fetch/unknownstatus
Unknown status code received from web server
1.56%
url/fetch/timeout
Timeout downloading file
0.70%
url/fetch/accessdenied
Access is denied
0.50%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.26%
url/fetch/noaddr
Host not found in DNS
0.16%
url/fetch/redirectloop
Redirect points back to the original page
0.12%
url/fetch/badscheme
URL scheme was unrecognised
0.06%
url/fetch/connref
Connection refused by server
0.04%
Expand / contract icon

Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
29.90%
file/html/unknownentity
Unknown entity name
29.00%
file/html/missingclose
An element is missing the required close tag
11.98%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
9.41%
file/html/badattr
Invalid attribute name
6.52%
file/html/badvalue
Invalid attribute value
6.06%
file/html/missingattr
A start tag is missing required attributes
1.53%
file/url/badquery
Illegal character in URL query section
1.45%
file/html/closingunopened
A redundant close tag was found
1.00%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.96%