2010 Q3/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    09 Sep 2010

  • Total URLs tested:

    642,134

  • Total tests run:

    209,038,206

  • Total number of PDF's:

    13,256

  • URLs failing functional tests:

    10.87%

  • Pages failing code standards:

    92.94%

  • Pages missing a title:

    4.13%

  • Pages failing accessibility level A:

    54.01%

  • Pages failing accessibility level AA:

    99.13%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 386,957 failures

  • Fastest average response time:

    Abercrombie & Fitch (http://www.abercrombie.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Mercadona, S.A.100.0050.40
Iceland Foods Group ​Ltd100.0017.60
Kingfisher100.003.20
DSG International100.000.80
Home Retail Group100.000.80
Wesfarmers Limited100.000.80
Arcadia Group Limite​d100.000.00
Blokker Holding100.000.00
CVS Caremark100.000.00
Compagnie Financièr​e Richemont SA100.000.00
Douglas Holding100.000.00
Empire Company100.000.00
Groupe Adeo100.000.00
Groupe Auchan SA100.000.00
Groupe Vivarte100.000.00
H &​ M Hennes &​ Mauritz AB100.000.00
Otto Group100.000.00
Rite Aid Corporation​100.000.00
Ross Stores100.000.00
Signet Jewelers100.000.00
Spar Group100.000.00
Williams-Sonoma100.000.00
Carrefour S.A.99.200.80
Axfood99.200.00
Walgreen99.200.00
Limited Brands98.405.60
The Game Group98.404.80
Associated British F​oods plc/​Primark98.400.80
Staples98.400.00
AEON Company Limited​97.600.00
J Sainsbury Plc97.600.00
Next97.600.00
SPAR Österreich97.600.00
H2O Retailing Corpor​ation96.807.20
Apple96.800.80
Beisia Group96.800.00
Rewe-Zentral96.800.00
dm-drogerie markt96.800.00
Stater Bros96.740.00
Celesio AG96.000.00
Winn Dixie Stores96.000.00
Sonae95.200.80
Defense Commissary A​gency95.200.00
Dillard's95.200.00
ITM Developpement In​ternationale95.200.00
Liberty Media LLC94.851.03
Apoteket AB94.400.00
NorgesGruppen94.400.00
Grupo Eroski93.6011.20
Casino Guichard-Perr​achon S.A.92.800.00
Whole Foods Market92.800.00
The Sherwin-Williams​ Company92.000.00
SuperValu91.430.00
Groupe Galeries Lafa​yette SA91.380.00
Shimamura91.200.00
FEMSA Comercio90.400.80
Daiei Inc90.400.00
Valor Co Ltd90.400.00
Tesco plc89.605.60
Grupo Jerónimo Mart​ins89.600.00
Nordstrom89.600.00
The Tengelmann Group​89.600.00
Eldorado LLC88.800.00
Conad Consorzio Nazi​onale88.000.00
Macy's86.400.00
S Group85.600.00
Marks &​ Spencer84.800.00
Aldi84.000.00
Coop Group Switzerla​nd83.2011.20
Woolworths Ltd83.200.00
Norma Lebensmittelfi​lialbetrieb82.400.00
Tokyu Corporation80.800.00
Inditex S.A80.008.80
Esselunga S.p.A.79.200.00
The Bon-Ton Stores79.200.00
Seven &​ I Holdings78.400.80
Sheetz78.260.00
AutoZone Inc.77.600.00
Co-operative Group77.600.00
Marui Group77.110.00
Massmart Holdings75.200.80
Albertson's75.200.00
Izumiya Co Ltd75.200.00
Maxima Grupe73.150.00
Uny (Apita)72.800.80
Maxeda72.000.00
Meijer72.000.00
Kwik Trip71.110.00
Lojas Americanas70.400.00
Dell69.600.00
Office Depot68.800.00
HMV Group68.000.00
Reitangruppen AS66.670.00
Shinsegae66.400.00
Deichmann Group64.800.00
Save Mart Supermarke​ts64.000.00
Koninklijke Ahold N.​V63.200.00
The Kroger Co63.200.00
Safeway62.400.00
DCM Japan Holdings61.6028.00
PPR S.A.60.801.60
East Japan Railway C​ompany60.001.60
Dunnes Stores60.000.00
Michaels Stores60.000.00
Alliance Boots58.401.60
Takashimaya Company56.808.00
Systeme U Centrale N​ationale49.600.80
Best Buy48.000.00
Loblaw Companies Lim​ited47.200.80
OfficeMax45.600.00
Publix Super Markets​45.600.00
John Lewis Partnersh​ip Plc44.800.00
Lotte Shopping44.800.00
Jim Pattison Group43.200.00
Schwarz Unternehmens​ Treuhand41.940.00
Metro Group DE41.600.00
Hy-Vee40.800.00
Bailian (Brilliance)​ Group40.000.00
Yamada Denki40.000.00
ICA AB39.200.00
Edion Corporation37.600.00
WM Morrison34.400.00
Fa. Anton Schlecker33.600.00
Metro32.000.00
SHV Holdings N.V. /​ Makro28.800.00
Bic Camera Inc.28.000.00
Amazon.com27.200.00
Don Quijote Co. Ltd.​27.200.00
J. Front Retailing27.120.00
HORNBACH-Baumarkt25.600.00
Roundy's Supermarkets24.800.00
Wegmans Food Markets​24.800.00
Pick ‘n Pay Stores​21.600.00
Army &​ Air Force Exchange ​Service20.805.60
MatsumotoKiyoshi20.590.00
Dollar General Corpo​ration20.000.00
Fast Retailing19.200.00
Praktiker18.400.00
The Home Depot18.400.00
Casey's General Stores​17.780.00
Abercrombie &​ Fitch17.602.40
El Corte Inglés17.600.00
Dalian Dashang Group​16.000.00
Great Atlantic and P​acific Tea Company14.400.00
Grupo Pao de Acucar14.400.00
Kesa Electricals14.400.00
Izumi Co Ltd14.290.00
Debenhams13.600.00
Heiwado13.600.00
Target12.000.00
QuikTrip Corporation​11.202.40
Giant Eagle11.200.00
H.E. Butt Grocery Co​mpany11.200.00
Kohl's Corporation11.200.00
Suning Appliance10.400.00
Dirk Rossmann9.600.00
Foot Locker9.600.00
J.C. Penney9.600.00
Raley's9.600.00
RaceTrac Petroleum8.910.00
President Chain Corp​oration8.800.00
Delhaize Group8.003.20
Kojima8.000.80
Dollar Tree Stores7.200.00
GameStop7.200.00
Edeka Zentrale6.400.80
Alimantation Couche-​Tard Inc.6.400.00
Canadian Tire Corpor​ation6.400.00
Distribucion y Servi​cio D&​S SA6.060.00
Belk5.600.00
BJ's Wholesale Club​4.000.00
Cencosud S.A.4.000.00
Golub Corporation/​Price Chopper Superm​arkets4.000.00
Bauhaus3.200.00
Luxottica Group S.p.​A.3.200.00
Dairy Farm Internati​onal Holdings2.820.00
Controladora Comerci​al Mexicana S.A. de ​C.V.2.400.00
Isetan2.400.00
Maruetsu Inc2.400.00
Neiman Marcus2.400.00
The IKEA Group2.400.00
X5 Retail Group N.V.​2.400.00
Barnes &​ Noble1.600.00
Globus Holding1.600.00
Systembolaget1.600.00
Toys “R” Us1.600.00
Oxylane Groupe1.200.00
The TJX Companies0.930.00
Advance Auto Parts0.800.00
Blockbuster0.800.00
Centres Distributeur​s E. Leclerc0.800.00
China Resources Ente​rprise0.800.00
Costco Wholesale0.800.00
Dansk Supermarked A/​S0.800.00
El Puerto de Liverpo​ol0.800.00
FDB (Coop Danmark AS​)0.800.00
Finiper s.p.a0.800.00
KF Gruppen0.800.00
PetSmart0.800.00
Poslovni system Merc​ator0.800.00
RONA0.800.00
Wal-Mart Stores0.800.00
Wawa0.800.00
AS Watson &​ Company0.000.00
Arcandor0.000.00
BIM (Birlesik Magaza​lar A.S.)0.000.00
Big Lots0.000.00
Borders Group0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
C&​A Europe0.000.00
CP All0.000.00
Casas Bahia SA0.000.00
Dick's Sporting Goods​0.000.00
Euroset Group0.000.00
Family Dollar Stores​0.000.00
Gome Home Appliance ​Group0.000.00
Joshin Denki Co Ltd0.000.00
Kesko0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
Lowe's Companies0.000.00
Migros Genossenschaf​ts Bund0.000.00
Migros Turk0.000.00
O'Reilly Automativ​e0.000.00
OJSC Magnit0.000.00
Organizacion Soriana​0.000.00
RadioShack Corporati​on0.000.00
Ruddick Corporation0.000.00
Sears Holdings0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
WinCo Foods0.000.00
Yodobashi Camera0.000.00
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Error free sites

The following sites scored full marks for Function.

  • CP All
  • Blokker Holding
  • Don Quijote Co. Ltd.
  • FEMSA Comercio
  • Poslovni system Mercator
  • Otto Group
  • Ross Stores
  • WinCo Foods
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Joshin Denki Co Ltd
  • CP All
  • Arcandor
  • AS Watson & Company
  • Big Lots
  • BIM (Birlesik Magazalar A.S.)
  • Borders Group
  • Burlington Coat Factory Investments Holdings
  • C&A Europe
  • Casas Bahia SA
  • Dick's Sporting Goods
  • Euroset Group
  • Family Dollar Stores
  • Gome Home Appliance Group
  • Kesko
  • Life Corporation
  • Louis Delhaize S.A.
  • Lowe's Companies
  • Lagardere Services Asia Pacific
  • LVMH
  • OJSC Magnit
  • Migros Genossenschafts Bund
  • Migros Turk
  • O'Reilly Automative
  • RadioShack Corporation
  • Ruddick Corporation
  • Sears Holdings
  • Shoprite Holdings S. Africa
  • The Pantry
  • WinCo Foods
  • Yodobashi Camera
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Bed Bath and Beyond
  • Best Denki Co. Ltd.
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • S.A.C.I. Falabella
  • The Gap
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • MenardU.S.
  • Shoppers Drug Mart
  • XXXLutz Group
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PDF testing

22.0% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
91.10%
url/fetch/notfound
File not found
4.45%
url/fetch/unknownstatus
Unknown status code received from web server
2.39%
url/fetch/accessdenied
Access is denied
0.60%
url/fetch/timeout
Timeout downloading file
0.35%
url/fetch/emptylocation
Redirect code received but empty Location header given
0.28%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.25%
url/fetch/noaddr
Host not found in DNS
0.17%
url/fetch/redirectloop
Redirect points back to the original page
0.12%
url/fetch/connref
Connection refused by server
0.10%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
30.16%
file/html/unknownentity
Unknown entity name
29.15%
file/html/missingclose
An element is missing the required close tag
11.69%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
9.29%
file/html/badvalue
Invalid attribute value
6.17%
file/html/badattr
Invalid attribute name
5.66%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.56%
file/html/missingattr
A start tag is missing required attributes
1.52%
file/url/badquery
Illegal character in URL query section
1.36%
file/html/closingunopened
A redundant close tag was found
1.20%