2010 Q2/Global Top 250 Retailers



Expand / contract icon

INDEX Facts

  • Completed date:

    04 Jun 2010

  • Total URLs tested:

    635,488

  • Total tests run:

    206,870,560

  • Total number of PDF's:

    12,960

  • URLs failing functional tests:

    11.87%

  • Pages failing code standards:

    92.07%

  • Pages missing a title:

    4.38%

  • Pages failing accessibility level A:

    55.10%

  • Pages failing accessibility level AA:

    98.83%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 416,151 failures

  • Fastest average response time:

    Debenhams (http://www.debenhams.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Mercadona, S.A.100.0062.40
Iceland Foods Group ​Ltd100.0016.00
Kingfisher100.008.00
Carrefour S.A.100.000.80
DSG International100.000.80
Home Retail Group100.000.80
Arcadia Group Limite​d100.000.00
Blokker Holding100.000.00
CP All100.000.00
CVS Caremark100.000.00
Compagnie Financièr​e Richemont SA100.000.00
Douglas Holding100.000.00
Empire Company100.000.00
Groupe Adeo100.000.00
Groupe Auchan SA100.000.00
Groupe Vivarte100.000.00
Otto Group100.000.00
Rite Aid Corporation​100.000.00
Ross Stores100.000.00
Signet Group100.000.00
Spar Group100.000.00
Stater Bros100.000.00
Walgreen100.000.00
Williams-Sonoma100.000.00
The Game Group99.205.60
Limited Brands99.204.00
Wesfarmers Limited99.200.80
Axfood99.200.00
H &​ M Hennes &​ Mauritz AB99.200.00
Deichmann Group98.408.80
SPAR Österreich98.400.00
AEON Company Limited​97.600.00
Next97.600.00
H2O Retailing Corpor​ation96.808.00
Sonae96.800.80
Apoteket AB96.800.00
Celesio AG96.800.00
J Sainsbury Plc96.800.00
Associated British F​oods plc/​Primark96.000.80
Apple95.204.80
ITM Developpement In​ternationale95.200.00
Winn Dixie Stores95.200.00
dm-drogerie markt95.200.00
Liberty Media LLC94.790.00
FEMSA Comercio94.401.60
Defense Commissary A​gency94.400.00
Beisia Group93.600.00
Casino Guichard-Perr​achon S.A.92.800.00
X5 Retail Group N.V.​92.800.00
NorgesGruppen92.000.00
Whole Foods Market92.000.00
Woolworths Ltd92.000.00
Groupe Galeries Lafa​yette SA91.380.00
Shimamura91.200.00
Daiei Inc90.400.00
Valor Co Ltd90.400.00
SuperValu90.140.00
Grupo Eroski89.6014.40
Eldorado LLC89.600.00
Grupo Jerónimo Mart​ins89.600.00
The Sherwin-Williams​ Company89.600.00
The Tengelmann Group​89.600.00
Dillard's88.000.00
Conad Consorzio Nazi​onale86.400.00
Izumiya Co Ltd86.400.00
Macy's85.710.00
Rewe-Zentral85.600.00
Esselunga S.p.A.84.800.00
S Group82.400.00
Tesco plc81.609.60
Norma Lebensmittelfi​lialbetrieb81.600.00
Seven &​ I Holdings81.600.00
Co-operative Group80.800.00
Inditex S.A80.007.20
Dell79.200.00
Maxeda78.400.00
Sheetz78.000.00
OfficeMax77.600.00
Marui Group76.830.00
Koninklijke Ahold N.​V76.800.00
Kwik Trip76.800.00
Tokyu Corporation75.200.00
East Japan Railway C​ompany74.4012.80
Aldi74.400.00
PPR S.A.74.400.00
Massmart Holdings72.800.80
Maxima Grupe70.480.00
Lojas Americanas70.400.00
Office Depot66.400.00
Safeway66.400.00
HMV Group64.800.00
DCM Japan Holdings62.4025.60
Edion Corporation62.4016.80
Coop Group Switzerla​nd62.409.60
Takashimaya Company62.408.00
Euroset Group60.800.00
Marks &​ Spencer60.800.00
Alliance Boots58.401.60
The Kroger Co57.600.00
Best Buy53.600.00
AutoZone Inc.52.800.00
Dunnes Stores52.000.00
Publix Super Markets​49.600.00
John Lewis Partnersh​ip Plc48.000.00
Loblaw Companies Lim​ited47.200.80
Nordstrom47.200.00
Yamada Denki42.400.00
Schwarz Unternehmens​ Treuhand41.940.00
Jim Pattison Group41.600.00
Lotte Shopping41.600.00
Wegmans Food Markets​41.600.00
ICA AB40.800.00
Bailian (Brilliance)​ Group38.400.00
Fa. Anton Schlecker36.800.00
Hy-Vee36.000.00
Uny (Apita)34.400.80
Bic Camera Inc.34.400.00
Metro32.000.00
Praktiker30.400.00
WM Morrison30.400.00
Don Quijote Co. Ltd.​27.200.00
SHV Holdings N.V. /​ Makro27.200.00
J. Front Retailing27.120.00
Shinsegae26.400.00
Metro Group DE24.000.00
Amazon.com23.200.00
Roundy's Supermarkets23.200.00
Dalian Dashang Group​20.800.00
Debenhams20.000.00
El Corte Inglés19.200.80
BIM (Birlesik Magaza​lar A.S.)19.200.00
Fast Retailing19.200.00
The Home Depot19.200.00
MatsumotoKiyoshi18.750.00
Abercrombie &​ Fitch17.602.40
Casey's General Stores​17.580.00
QuikTrip Corporation​15.2010.40
Dollar General Corpo​ration15.200.00
Systeme U Centrale N​ationale14.401.60
Heiwado14.400.00
Pick ‘n Pay Stores​14.400.00
Izumi Co Ltd14.290.00
H.E. Butt Grocery Co​mpany12.800.00
J.C. Penney12.000.00
Target12.000.00
Giant Eagle11.200.00
Kesa Electricals10.400.00
Dirk Rossmann9.600.00
Raley's9.600.00
Suning Appliance9.600.00
Kojima8.800.80
Edeka Zentrale8.000.80
Alimantation Couche-​Tard Inc.8.000.00
Delhaize Group7.202.40
President Chain Corp​oration7.200.00
Army &​ Air Force Exchange ​Service6.401.60
BJ's Wholesale Club​6.400.00
Kohl's Corporation6.400.00
Distribucion y Servi​cio D&​S SA6.060.00
Bauhaus5.600.00
Belk5.600.00
Canadian Tire Corpor​ation5.600.00
Golub Corporation/​Price Chopper Superm​arkets5.600.00
The IKEA Group5.600.00
Luxottica Group S.p.​A.4.800.00
Cencosud S.A.4.000.00
Isetan4.000.00
Meijer4.000.00
Dairy Farm Internati​onal Holdings2.820.00
Barnes &​ Noble2.400.00
Controladora Comerci​al Mexicana S.A. de ​C.V.2.400.00
FDB (Coop Danmark AS​)2.400.00
Finiper s.p.a2.400.00
Great Atlantic and P​acific Tea Company2.400.00
Neiman Marcus2.400.00
Save Mart Supermarke​ts2.400.00
The TJX Companies1.920.00
Blockbuster1.600.00
Borders Group1.600.00
Costco Wholesale1.600.00
Grupo Pao de Acucar1.600.00
Maruetsu Inc1.600.00
PetSmart1.600.00
Systembolaget1.600.00
Advance Auto Parts0.800.00
Centres Distributeur​s E. Leclerc0.800.00
China Resources Ente​rprise0.800.00
Dansk Supermarked A/​S0.800.00
Dick's Sporting Goods​0.800.00
Dollar Tree Stores0.800.00
El Puerto de Liverpo​ol0.800.00
Family Dollar Stores​0.800.00
Foot Locker0.800.00
KF Gruppen0.800.00
Kesko0.800.00
Michaels Stores0.800.00
Migros Genossenschaf​ts Bund0.800.00
Poslovni system Merc​ator0.800.00
RONA0.800.00
Staples0.800.00
Toys “R” Us0.800.00
Wal-Mart Stores0.800.00
Wawa0.800.00
AS Watson &​ Company0.000.00
Albertson's0.000.00
Arcandor0.000.00
Big Lots0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
C&​A Europe0.000.00
Casas Bahia SA0.000.00
GameStop0.000.00
Globus Holding0.000.00
Gome Home Appliance ​Group0.000.00
Joshin Denki Co Ltd0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Louis Delhaize S.A.0.000.00
Lowe's Companies0.000.00
Migros Turk0.000.00
OJSC Magnit0.000.00
Organizacion Soriana​0.000.00
RadioShack Corporati​on0.000.00
Ruddick Corporation0.000.00
Sears Holdings0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Bon-Ton Stores0.000.00
The Pantry0.000.00
WinCo Foods0.000.00
Yodobashi Camera0.000.00
Expand / contract icon

Error free sites

The following sites scored full marks for Function.

  • C&A Europe
  • China Resources Enterprise
  • Don Quijote Co. Ltd.
  • FEMSA Comercio
  • Finiper s.p.a
  • Poslovni system Mercator
  • Otto Group
  • Ross Stores
Expand / contract icon

Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Joshin Denki Co Ltd
  • Albertson's
  • Arcandor
  • AS Watson & Company
  • Big Lots
  • The Bon-Ton Stores
  • Burlington Coat Factory Investments Holdings
  • C&A Europe
  • Casas Bahia SA
  • GameStop
  • Globus Holding
  • Gome Home Appliance Group
  • Louis Delhaize S.A.
  • Lowe's Companies
  • Lagardere Services Asia Pacific
  • LVMH
  • OJSC Magnit
  • Migros Turk
  • RadioShack Corporation
  • Ruddick Corporation
  • Sears Holdings
  • Shoprite Holdings S. Africa
  • The Pantry
  • WinCo Foods
  • Yodobashi Camera
  • Organizacion Soriana
Expand / contract icon

Excluded from INDEX

The following sites were excluded from the INDEX.

  • Bed Bath and Beyond
  • Best Denki Co. Ltd.
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • S.A.C.I. Falabella
  • The Gap
  • Gruppo Pam SPA
  • Hudson's Bay Company
  • HORNBACH-Baumarkt
  • Katz Group
  • K's Holdings Corporation
  • Life Corporation
  • MenardU.S.
  • O'Reilly Automative
  • Oxylane Groupe
  • RaceTrac Petroleum
  • Reitangruppen AS
  • Shoppers Drug Mart
  • XXXLutz Group
Expand / contract icon

PDF testing

20.6% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Expand / contract icon

Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
88.99%
url/fetch/unknownstatus
Unknown status code received from web server
4.31%
url/fetch/notfound
File not found
4.22%
url/fetch/exception
Exception while downloading file
1.12%
url/fetch/accessdenied
Access is denied
0.44%
url/fetch/emptylocation
Redirect code received but empty Location header given
0.26%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.21%
url/fetch/timeout
Timeout downloading file
0.16%
url/fetch/noaddr
Host not found in DNS
0.15%
url/fetch/badscheme
URL scheme was unrecognised
0.06%
Expand / contract icon

Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
31.86%
file/html/unknownentity
Unknown entity name
30.78%
file/html/missingclose
An element is missing the required close tag
11.43%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
8.17%
file/html/badvalue
Invalid attribute value
5.08%
file/html/badattr
Invalid attribute name
4.70%
file/html/missingattr
A start tag is missing required attributes
1.49%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.47%
file/url/badquery
Illegal character in URL query section
1.39%
file/html/closingunopened
A redundant close tag was found
1.20%