March 2010/UK - Top 50 Retailers



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INDEX Facts

  • Completed date:

    02 Mar 2010

  • Total URLs tested:

    323,998

  • Total tests run:

    105,320,462

  • Total number of PDF's:

    812

  • URLs failing functional tests:

    26.48%

  • Pages failing code standards:

    93.15%

  • Pages missing a title:

    3.16%

  • Pages failing accessibility level A:

    51.30%

  • Pages failing accessibility level AA:

    99.38%

  • Poorest code quality:

    Mothercare (http://www.mothercare.com/) - 366,538 failures

  • Fastest average response time:

    DFS (http://www.dfs.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
DFS100.0020.80
Currys100.000.00
Dixons100.000.00
P C World100.000.00
Hamleys99.200.00
Sainsbury98.400.00
La Senza97.600.00
Top Shop97.600.00
Next96.802.40
Harvey Nichols95.200.00
Asda93.750.00
QVCUK.com92.800.00
Figleaves90.400.00
Toys R Us90.400.00
Comet UK89.600.00
Homebase86.400.00
Marks &​ Spencer85.600.00
Carphone Warehouse78.400.80
Very77.600.00
Wickes76.800.00
Waitrose73.600.80
Disney71.200.80
HMV66.400.00
House of Fraser57.600.00
John Lewis Stores53.600.00
Amazon UK50.400.00
Mothercare42.400.00
Ebuyer35.200.00
Ikea29.600.00
Ted Baker27.202.40
asos.com21.600.00
E Bay14.400.80
Debenhams12.000.00
Halfords8.800.00
Game4.800.00
J D Williams4.000.00
Tesco Direct2.400.00
Net a Porter1.600.00
W H Smith0.800.80
Argos0.800.00
Waterstones0.800.00
Anne Summers0.000.00
B&​Q0.000.00
Boots0.000.00
Firebox0.000.00
Harrods0.000.00
Play.com0.000.00
Staples0.000.00
Thorntons0.000.00
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Error free sites

The following sites scored full marks for Function.

  • DFS
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Anne Summers
  • Boots
  • B&Q
  • Firebox
  • Harrods
  • Play.com
  • Staples
  • Thorntons
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Borders
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PDF testing

12.6% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
94.03%
url/fetch/unknownstatus
Unknown status code received from web server
4.22%
url/fetch/notfound
File not found
0.92%
url/fetch/timeout
Timeout downloading file
0.35%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.30%
url/fetch/badstatus
Bad HTTP status returned by server
0.15%
url/fetch/noaddr
Host not found in DNS
0.02%
url/fetch/accessdenied
Access is denied
0.01%
url/fetch/exception
Exception while downloading file
0.01%
url/fetch/redirectloop
Redirect points back to the original page
0.00%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
44.03%
file/html/unknownentity
Unknown entity name
43.75%
file/url/badpath
Illegal character in URL path section
2.86%
file/html/badattr
Invalid attribute name
2.43%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
1.77%
file/html/badvalue
Invalid attribute value
1.73%
url/fetch/moved
A "301 Moved Permanently" response was received
1.17%
file/url/badquery
Illegal character in URL query section
0.96%
file/html/closingunopened
A redundant close tag was found
0.46%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.33%