2010 Q1/Government and Public Bodies



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INDEX Facts

  • Completed date:

    12 Feb 2010

  • Total URLs tested:

    585,017

  • Total tests run:

    191,336,899

  • Total number of PDF's:

    46,399

  • URLs failing functional tests:

    3.75%

  • Pages failing code standards:

    61.53%

  • Pages missing a title:

    2.58%

  • Pages failing accessibility level A:

    15.92%

  • Pages failing accessibility level AA:

    89.22%

  • Poorest code quality:

    Nuclear Decommissioning Authority (http://www.nda.gov.uk/) - 38,348 failures

  • Fastest average response time:

    Rent Assessment Panels/Residential Property Tribunal Service (http://www.rpts.gov.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Estate Agent Appeals​100.00100.00
Industrial Injuries ​Advisory Council100.00100.00
Social Security Advi​sory Committee100.0097.67
Directgov Jobs and S​kills100.0096.80
Civil Justice Counci​l100.0095.24
Social Security and ​Child Support Appeal​s100.0093.60
Consumer Credit Lice​nsing Appeals100.0092.31
Natural Environment ​Research Council100.0092.00
Special Educational ​Needs and Disability​ Tribunal100.0090.91
HM Revenue and Custo​ms (HMRC)100.0088.00
Committee on Standar​ds in Public Life100.0086.40
Mental Health Review​ Tribunal100.0086.21
Get Safe Online100.0084.00
London Councils100.0083.20
Serious Organised Cr​ime Agency100.0081.60
Northern Ireland Cit​izens100.0078.40
SITPRO Ltd100.0074.40
Commission for Integ​rated Transport100.0073.60
Postal Services Comm​ission (Postcomm)100.0072.80
Strategic Investment​ Board100.0071.74
Office of the Childr​en's Commissioner f​or England100.0071.20
Equality 2025100.0070.00
Family Justice Counc​il100.0069.70
Department of Health​: Advisory Bodies100.0069.60
Office of the First ​Minister and Deputy ​First Minister100.0069.60
Health and Safety Ex​ecutive100.0066.40
The Northern Ireland​ Executive100.0064.80
Royal Armouries Muse​um100.0061.60
Buy With Confidence100.0060.00
Department for Trans​port (DfT)100.0060.00
Child Support Agency​100.0058.40
Council on Tribunals​100.0058.40
Department of Agricu​lture and Rural Deve​lopment (DARD)100.0058.40
Human Genetics Commi​ssion100.0056.00
Northern Ireland Pol​icing Board100.0053.60
The Scottish Governm​ent100.0053.60
Construction Industr​y Training Board100.0048.00
Liberal Democrat Par​ty100.0048.00
Asylum Support Adjud​icators100.0047.22
Department for Work ​and Pensions (DWP)100.0044.80
Higher Education Fun​ding Council for Eng​land100.0044.80
10 Downing Street100.0039.20
Information Tribunal​100.0034.48
Criminal Injuries Co​mpensation Appeals P​anel for Northern Ir​eland100.0033.33
Department of Health​ (DH)100.0028.80
UK Intellectual Prop​erty Office100.0028.80
Department for Emplo​yment and Learning100.0028.00
DisabledGo100.0028.00
The Scotland Office100.0027.20
Unlocking Innovation​ (data.gov.uk)100.0023.20
Department of Health​, Social Services an​d Public Safety100.0020.80
Home Office - Drugs100.0020.80
Department of Financ​e and Personnel100.0019.20
Office of the Immigr​ation Services Commi​ssioner100.0012.80
Boundary Commission ​for England100.0011.20
Railway Heritage Com​mittee100.008.00
Crown Prosecution Se​rvice (CPS)100.007.20
Revenue and Customs ​Prosecutions Office ​(RCPO)100.007.20
Trading Standards Ce​ntral 100.004.00
UK Sport100.004.00
Queen Elizabeth II C​onference Centre100.003.20
Government Office fo​r Yorkshire and The ​Humber100.002.40
Government Office fo​r the North East (GO​-NE)100.002.40
Government Office fo​r the South West (GO​-SW)100.002.40
Government Office fo​r the East Midlands ​(GO-EM)100.001.60
Identity and Passpor​t Service100.001.60
Natural History Muse​um100.001.60
Conservative Party100.000.80
LEASE (The Leasehold​ Advisory Service)100.000.80
MI5100.000.80
Parole Board100.000.80
Sport England100.000.80
Yorkshire Forward100.000.80
Advantage West Midla​nds100.000.00
Advisory Committee o​n Animal Feedstuffs100.000.00
Advisory Committee o​n Novel Foods and Pr​ocesses100.000.00
Advisory Committee o​n the Microbiologica​l Safety of Food100.000.00
Appointments Commiss​ion100.000.00
Attorney General's Office (AGO)100.000.00
Audit Commission100.000.00
Audit Scotland100.000.00
Boundary Commission ​for Scotland100.000.00
Business Gateway100.000.00
Business Link100.000.00
Central Arbitration ​Committee100.000.00
Central Office of In​formation100.000.00
Churches Conservatio​n Trust100.000.00
Civil Nuclear Police​ Authority100.000.00
Commission for Socia​l Care Inspection100.000.00
Committee on Medical​ Aspects of Radiatio​n in the Environment​100.000.00
Committee on Toxicit​y of Chemicals100.000.00
Community Developmen​t Foundation100.000.00
Community Legal Advi​ce100.000.00
Companies House100.000.00
Competition Appeal T​ribunal100.000.00
Council for Central ​Laboratory of Resear​ch Councils100.000.00
Criminal Injuries Co​mpensation Authority​100.000.00
Criminal Records Bur​eau100.000.00
Department for Busin​ess, Enterprise and ​Regulatory Reform (B​ERR)100.000.00
Department for Enter​prise, Trade and Inv​estment100.000.00
Department of Educat​ion100.000.00
Department of Energy​ and Climate Change ​(DECC)100.000.00
Design Council100.000.00
Driving Standards Ag​ency100.000.00
Employment Appeal Tr​ibunal100.000.00
Equal Opportunities ​Commission100.000.00
FCO Services100.000.00
Food Standards Agenc​y100.000.00
Forensic Science Ser​vice100.000.00
Gambling Commission100.000.00
Gangmasters Licensin​g Authority100.000.00
Great Britain - Chin​a Centre100.000.00
HM Courts Service100.000.00
Healthcare Commissio​n100.000.00
Human Fertilisation ​and Embryology Autho​rity100.000.00
Human Tissue Authori​ty100.000.00
IDeA Knowledge100.000.00
Independent Living F​unds100.000.00
Learning and Skills ​Council100.000.00
Ministry of Defence ​(MoD)100.000.00
Museum of Science an​d Industry in Manche​ster100.000.00
Museums, Libraries a​nd Archives Council100.000.00
National Assembly of​ Wales100.000.00
National College for​ School Leadership100.000.00
National Forest Comp​any100.000.00
National Lottery Com​mission100.000.00
National Parks100.000.00
National Savings and​ Investments100.000.00
National Weights and​ Measures Laboratory​100.000.00
Northern Ireland Off​ice (NIO)100.000.00
Northern Ireland Pri​son Service100.000.00
Office for Fair Acce​ss100.000.00
Office for National ​Statistics100.000.00
Office of Gas and El​ectricity Markets (O​FGEM)100.000.00
Pension Protection F​und Ombudsman100.000.00
Pensions Ombudsman100.000.00
Pesticides Safety Di​rectorate100.000.00
Probation Board for ​Northern Ireland100.000.00
Rural Payments Agenc​y100.000.00
Scientific Advisory ​Committee on Nutriti​on100.000.00
South East England D​evelopment Agency100.000.00
South West of Englan​d Regional Developme​nt Agency100.000.00
Statistics Commissio​n100.000.00
Student Loans Compan​y100.000.00
Teachers' TV100.000.00
The Adjudicator's Office100.000.00
Theatres Trust100.000.00
Tribunals Service100.000.00
UK Atomic Energy Aut​hority100.000.00
UK Border Agency100.000.00
UK Debt Management O​ffice100.000.00
UK Government (Direc​tgov)100.000.00
Wales Office100.000.00
Water Services Regul​ation Authority (Ofw​at)100.000.00
Womens' National Commis​sion100.000.00
Driver and Vehicle L​icensing Agency99.2079.20
Met Office99.2075.20
Home Office (HO)99.2074.40
Ordnance Survey99.2064.80
Her Majesty's Treasury (HMT)​99.2060.80
School Food Trust99.2060.80
Office of Rail Regul​ation (ORR)99.2060.00
Disabled Persons Tra​nsport Advisory Comm​ittee99.2054.40
Local Government Ass​ociation99.207.20
Trinity House Lighth​ouse Service99.200.80
Youth Justice Agency​99.200.80
Buying Solutions99.200.00
Cabinet Office (CO)99.200.00
Charter Mark99.200.00
Criminal Cases Revie​w Commission99.200.00
Department for Socia​l Development99.200.00
East Midlands Develo​pment Agency99.200.00
Economic and Social ​Research Council99.200.00
Family Health Servic​es Appeal Authority99.200.00
Football Licensing A​uthority99.200.00
GovTalk99.200.00
Government Actuary's Department (GA​D)99.200.00
Health Protection Ag​ency99.200.00
Imperial War Museum99.200.00
Independent Police C​omplaints Commission​99.200.00
Information Commissi​oner's Office99.200.00
Joint Nature Conserv​ation Committee99.200.00
Nuclear Decommission​ing Authority99.200.00
Office for Standards​ in Education (OFSTE​D)99.200.00
Olympic Delivery Aut​hority99.200.00
Parades Commission f​or Northern Ireland99.200.00
Passenger Focus (Rai​l Passengers Council​)99.200.00
Sentencing Guideline​s Council99.200.00
Supplier route to Go​vernment99.200.00
Water Industry Commi​ssion for Scotland99.200.00
Youth Justice Board ​for England and Wale​s99.200.00
Community Interest C​ompanies99.110.00
Royal Commission on ​Environmental Pollut​ion98.780.00
Alcohol Education an​d Research Council98.4144.44
One North East98.4030.40
Children and Family ​Court Advisory and S​upport Service98.4024.00
Ministry of Justice ​(MoJ)98.4020.00
Horserace Betting Le​vy Board98.4015.20
Plaid Cymru98.4014.40
Victoria and Albert ​Museum98.400.80
Advisory Committee o​n National Historic ​Ships98.400.00
Biotechnology and Bi​ological Sciences Re​search Council98.400.00
Centre for Environme​nt, Fisheries and Aq​uaculture Science98.400.00
Department for Envir​onment98.400.00
Department of Cultur​e, Arts and Leisure98.400.00
Equality Commission ​for Northern Ireland​98.400.00
Export Credits Guara​ntee Department98.400.00
Geffrye Museum98.400.00
Government Office Ne​twork98.400.00
International Centre​ for Asset Recovery98.400.00
Medicines and Health​care products Regula​tory Agency98.400.00
National Endowment f​or Science, Technolo​gy and the Arts98.400.00
National Museums Liv​erpool98.400.00
Office of Fair Tradi​ng (OFT)98.400.00
Quality Improvement ​Agency98.400.00
Sea Fish Industry Au​thority98.400.00
The Houses of Parlia​ment98.400.00
Vehicle and Operator​ Services Agency98.400.00
Welsh Assembly Gover​nment98.400.00
British Pharmacopoei​a Commission97.730.00
Compensation Agency97.7059.77
Office of the Police​ Ombudsman for North​ern Ireland97.6092.00
Department for Const​itutional Affairs97.607.20
Horniman Public Muse​um and Public Park T​rust97.604.80
Government Office fo​r the South East (GO​-SE)97.604.00
British Museum97.600.00
Coal Authority97.600.00
Commission for the C​ompact97.600.00
General Social Care ​Council97.600.00
Human Rights97.600.00
National Biological ​Standards Board97.600.00
North West Developme​nt Agency97.600.00
Particle Physics and​ Astronomy Research ​Council97.600.00
Public Record Office​97.600.00
The National Archive​s97.600.00
Thurrock Development​ Corporation97.600.00
Judicial Appointment​s Commission96.8062.40
Capacitybuilders96.8011.20
National Maritime Mu​seum96.809.60
Partnership for Scho​ols96.807.20
Serious Fraud Office​ (SFO)96.802.40
Communities and Loca​l Government (CLG)96.800.00
Department for Child​ren, Schools and Fam​ilies (DCSF)96.800.00
Department for Inter​national Development​ (DfID)96.800.00
Environment Agency96.800.00
Food and Environment​ Research Agency96.800.00
Planning Inspectorat​e96.800.00
Security Industry Au​thority96.800.00
Transport for London​96.800.00
Wallace Collection96.800.00
Northern Ireland Aut​hority for Utility R​egulation96.0072.80
Department for Regio​nal Development96.0055.20
Monitor - Independen​t Regulator of NHS F​oundation Trusts96.009.60
National Army Museum​96.001.60
Committee on Radioac​tive Waste Managemen​t96.000.00
Department for Cultu​re, Media and Sport ​(DCMS)96.000.00
English Heritage96.000.00
NHS Purchasing and S​upply Agency96.000.00
Royal Mint96.000.00
Sustainable Developm​ent Commission96.000.00
The Pensions Regulat​or96.000.00
Advisory Board on Na​turalisation and Int​egration95.8333.33
Law Commission95.790.00
Boundary Commission ​for Wales95.650.00
e-GIF Accreditation ​Authority95.450.00
Technology Strategy ​Board95.201.60
Arts Council England​95.200.00
Civil Aviation Autho​rity95.200.00
Drinking Water Inspe​ctorate95.200.00
Museum of London95.200.00
The British Monarchy​95.200.00
Vehicle Certificatio​n Agency95.200.00
Centers for Disease ​Control and Preventi​on94.400.80
Scottish Parliament94.400.00
House of Lords Appoi​ntments Commission94.000.00
Civil Service Appeal​ Board93.650.00
Government Office fo​r the East of Englan​d (GO-East)93.602.40
Government Office fo​r the West Midlands ​(GO-WM)93.601.60
Arts and Humanities ​Research Council93.600.00
HM Prison Service93.600.00
Advisory Panel on St​andards for Planning​ Inspectorate92.860.00
Ofqual92.8024.80
Royal Botanic Garden​s, Kew92.800.00
Public Guardianship ​Office92.0050.40
Advisory Panel on Pu​blic Sector Informat​ion92.002.40
Maritime and Coastgu​ard Agency92.000.80
National School of G​overnment (NSG)92.000.00
Tate92.000.00
UK Film Council92.000.00
VisitBritain92.000.00
Administration of Ra​dioactive Substances​ Advisory Committee91.670.00
British Educational ​Communications and T​echnology Agency91.670.00
Department for Busin​ess, Innovation &​ Skills91.201.60
Highways Agency91.200.80
Housing Corporation91.200.00
NHS Direct91.200.00
London Thames Gatewa​y Development Corpor​ation90.400.00
Marine and Fisheries​ Agency89.6025.60
Consumer Council for​ Water89.6020.00
Ofcom89.6017.60
British Library89.600.00
Engineering and Phys​ical Sciences Resear​ch Council89.600.00
Training and Develop​ment Agency for Scho​ols89.600.00
Public Lending Right​88.800.00
Forestry Commission88.000.00
Office of the Leader​ of the House of Com​mons88.000.00
Royal Naval Museum87.2030.40
English Marketing Ad​visory Board87.200.00
West Northants Devel​opment Corporation87.200.00
Valuation Tribunal S​ervice86.400.00
Charity Commission f​or England and Wales​85.600.00
Privy Council Office​85.600.00
Investors in People ​UK84.000.00
UK Trade &​ Investment84.000.00
UK Trade &​ Investment (UKTI)84.000.00
Big Lottery Fund81.440.00
Competition Commissi​on80.800.00
Advisory Committee o​n Business Appointme​nts80.000.00
Hearing Aid Council79.497.69
Committee on Mutagen​icity of Chemicals79.200.00
National Portrait Ga​llery78.400.80
Government Office fo​r the North West (GO​-NW)76.803.20
Standards Board for ​England76.800.00
British Transport Po​lice Authority76.000.00
National Gallery76.000.00
Sir John Soane's Museum76.000.00
Queen Victoria Schoo​l75.760.00
Westminster Foundati​on for Democracy74.400.00
Government Office fo​r London73.602.40
Service Personnel an​d Veterans Agency73.600.00
Committee on Carcino​genicity of Chemical​s72.730.00
Independent Monitori​ng Boards of Prisons​72.0023.20
UK Hydrographic Offi​ce72.000.00
Advisory, Conciliati​on and Arbitration S​ervice70.401.60
FSA69.600.00
Royal Marines Museum​67.2011.20
Royal Naval Submarin​e Museum67.200.00
Foreign and Commonwe​alth Office (FCO)65.600.00
Royal Air Force Muse​um65.600.00
Marshall Aid Commemo​ration Commission64.001.60
Valuation Office Age​ncy63.200.00
Engineering Construc​tion Industry Traini​ng Board60.801.60
Spongiform Encephalo​pathy Advisory Commi​ttee59.200.00
Department for Innov​ation, Universities ​and Skills (DIUS)57.600.00
The Northern Ireland​ Assembly56.000.00
Rent Assessment Pane​ls/​Residential Property​ Tribunal Service55.200.00
English Partnerships​54.880.00
HM Land Registry54.400.00
The Fire Service Col​lege53.600.00
National Joint Regis​try Steering Committ​ee51.520.00
Care Standards Tribu​nal48.2834.48
Council for Science ​and Technology46.401.60
Medical Research Cou​ncil46.400.00
JobCentre Plus45.600.00
Criminal Injuries Co​mpensation Appeals P​anel41.6016.80
Independent Reconfig​uration Panel36.000.00
DairyCo29.600.00
Scottish Executive H​ealth Department29.600.00
British Council26.4012.80
Planning Portal26.400.00
Farm Animal Welfare ​Council25.600.00
Northern Lighthouse ​Board24.000.00
Crown Estate (CE)22.400.00
Darwin Advisory Comm​ittee17.600.00
Home Grown Cereals A​uthority14.400.00
Renewables Advisory ​Board12.800.00
Qualifications and C​urriculum Authority11.200.00
Service Children's Education10.400.00
Horticulture Develop​ment Council9.600.80
Government Art Colle​ction9.600.00
The Pensions Advisor​y Service9.600.00
Labour Party5.600.00
Commission for Rural​ Communities4.000.00
Defence Science and ​Technology Laborator​y3.200.00
British Forces Post ​Office1.820.00
Legal Services Commi​ssion1.600.00
Royal Parks Agency1.600.00
Invest to Save Budge​t0.800.00
Northern Ireland Hum​an Rights Commission​0.800.00
Scottish National Pa​rty0.800.00
Wilton Park Advisory​ Council0.800.00
Wilton Park Conferen​ce Centre0.800.00
Advisory Committee o​n Advertising0.000.00
Advisory Panel on Co​untry Information0.000.00
Animal Procedures Co​mmittee0.000.00
Boundary Commission ​for Northern Ireland​0.000.00
British Hallmarking ​Council0.000.00
British Potato Counc​il0.000.00
Commission for Archi​tecture and the Buil​t Environment0.000.00
East of England Deve​lopment Agency0.000.00
Fire Gateway0.000.00
Firebuy0.000.00
Government Legal Ser​vice0.000.00
Independent Housing ​Ombudsman Ltd0.000.00
Insolvency Service0.000.00
Investigatory Powers​ Tribunal0.000.00
Low Pay Commission0.000.00
National Heritage Me​morial Fund0.000.00
Natural England0.000.00
Northern Ireland Leg​al Services Commissi​on0.000.00
Northern Ireland Pol​ice Fund0.000.00
OPPPA0.000.00
Office of Police Ove​rsight Commissioner0.000.00
Office of Surveillan​ce Commissioners0.000.00
Olympic Lottery Dist​ributor0.000.00
Royal Ulster Constab​ulary George Cross F​oundation0.000.00
Treasury Solicitor's Department0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Directgov Jobs and Skills
  • Consumer Credit Licensing Appeals
  • Estate Agent Appeals
  • FCO Services
  • Horserace Betting Levy Board
  • LEASE (The Leasehold Advisory Service)
  • Museums, Libraries and Archives Council
  • Office of Police Oversight Commissioner
  • Royal Naval Museum
  • South West of England Regional Development Agency
  • UK Atomic Energy Authority
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Animal Procedures Committee
  • Advisory Panel on Country Information
  • Boundary Commission for Northern Ireland
  • British Hallmarking Council
  • Commission for Architecture and the Built Environment
  • Advisory Committee on Advertising
  • East of England Development Agency
  • Fire Gateway
  • Firebuy
  • Government Legal Service
  • Independent Housing Ombudsman Ltd
  • Insolvency Service
  • Investigatory Powers Tribunal
  • Low Pay Commission
  • Natural England
  • National Heritage Memorial Fund
  • Northern Ireland Legal Services Commission
  • Northern Ireland Police Fund
  • Olympic Lottery Distributor
  • Office of Police Oversight Commissioner
  • British Potato Council
  • OPPPA
  • Royal Ulster Constabulary George Cross Foundation
  • Office of Surveillance Commissioners
  • Treasury Solicitor's Department
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Culture and Rural Development East Midlands
  • Government Communication Network
  • Defence Analytical Services Agency
  • Inland Waterways Advisory Council
  • National Museum of Science and Industry
  • Stonebridge Housing Action Trust
  • The Pension Service
  • Veterinary Residues Committee
  • Veterinary Medicines Directorate
  • Veterinary Products Committee
  • Northern Ireland Judicial Appointments Commission
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PDF testing

34.8% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
52.06%
url/fetch/unknownstatus
Unknown status code received from web server
16.16%
url/fetch/noaddr
Host not found in DNS
9.78%
url/fetch/badcookie
Web server attempted to set invalid cookie
9.53%
url/fetch/timeout
Timeout downloading file
3.32%
url/fetch/noeoh
No end-of-headers found in HTTP response
2.01%
url/fetch/connref
Connection refused by server
1.91%
url/fetch/accessdenied
Access is denied
1.40%
url/fetch/emptylocation
Redirect code received but empty Location header given
1.07%
url/fetch/badstatus
Bad HTTP status returned by server
0.91%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
15.79%
file/html/unknownentity
Unknown entity name
15.74%
file/html/badvalue
Invalid attribute value
14.48%
file/html/badattr
Invalid attribute name
12.83%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
11.68%
file/html/unknowntag
A start or end tag was found which was unrecognised
10.33%
file/html/missingclose
An element is missing the required close tag
4.59%
file/html/closingunopened
A redundant close tag was found
4.24%
url/fetch/moved
A "301 Moved Permanently" response was received
4.00%
file/url/badpath
Illegal character in URL path section
1.44%