December 2009/UK - Top 50 Retailers
INDEX Facts
- Completed date:
07 Dec 2009
- Total URLs tested:
294,625
- Total tests run:
95,774,835
- Total number of PDF's:
835
- URLs failing functional tests:
28.02%
- Pages failing code standards:
92.70%
- Pages missing a title:
3.30%
- Pages failing accessibility level A:
53.21%
- Pages failing accessibility level AA:
98.10%
- Poorest code quality:
Mothercare (http://www.mothercare.com/) - 365,921 failures
- Fastest average response time:
DFS (http://www.dfs.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Only available for Qtr 4 2010 onwards | ||
| Organisation | A | AA |
|---|---|---|
| DFS | 100.00 | 81.60 |
| Tesco Direct | 100.00 | 0.80 |
| Argos | 99.20 | 0.00 |
| Hamleys | 99.20 | 0.00 |
| Next | 97.60 | 1.60 |
| Harvey Nichols | 97.60 | 0.00 |
| Debenhams | 96.80 | 0.00 |
| Asda | 94.74 | 0.00 |
| QVCUK.com | 92.80 | 0.00 |
| Figleaves | 91.20 | 0.00 |
| Top Shop | 91.20 | 0.00 |
| Toys R Us | 89.60 | 0.00 |
| Sainsbury | 88.80 | 1.60 |
| Comet UK | 88.80 | 0.00 |
| Homebase | 88.80 | 0.00 |
| Marks & Spencer | 86.40 | 0.00 |
| Anne Summers | 77.60 | 0.00 |
| Disney | 76.80 | 0.80 |
| Waitrose | 72.80 | 0.80 |
| Very | 70.40 | 0.80 |
| HMV | 70.40 | 0.00 |
| Carphone Warehouse | 68.00 | 0.00 |
| Wickes | 64.00 | 0.00 |
| Mothercare | 47.20 | 0.00 |
| Ted Baker | 41.60 | 0.80 |
| Amazon UK | 38.40 | 0.00 |
| John Lewis Stores | 33.60 | 0.80 |
| Ebuyer | 33.60 | 0.00 |
| Ikea | 28.80 | 0.80 |
| P C World | 20.80 | 0.80 |
| House of Fraser | 13.60 | 0.00 |
| E Bay | 12.80 | 0.00 |
| La Senza | 12.80 | 0.00 |
| asos.com | 11.20 | 0.00 |
| Game | 9.60 | 0.00 |
| Halfords | 9.60 | 0.00 |
| Net a Porter | 3.20 | 0.00 |
| Currys | 1.60 | 0.00 |
| J D Williams | 1.60 | 0.00 |
| W H Smith | 0.80 | 0.80 |
| Dixons | 0.80 | 0.00 |
| Harrods | 0.80 | 0.00 |
| Waterstones | 0.80 | 0.00 |
| B&Q | 0.00 | 0.00 |
| Boots | 0.00 | 0.00 |
| Firebox | 0.00 | 0.00 |
| Play.com | 0.00 | 0.00 |
| Staples | 0.00 | 0.00 |
| Thorntons | 0.00 | 0.00 |
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Boots
- B&Q
- Firebox
- Play.com
- Staples
- Thorntons
Excluded from INDEX
The following sites were excluded from the INDEX.
- Borders
PDF testing
11.3% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
| url/fetch/badcookie Web server attempted to set invalid cookie |
94.15% |
| url/fetch/unknownstatus Unknown status code received from web server |
4.09% |
| url/fetch/notfound File not found |
1.09% |
| url/fetch/timeout Timeout downloading file |
0.27% |
| url/fetch/badstatus Bad HTTP status returned by server |
0.25% |
| url/fetch/noeoh No end-of-headers found in HTTP response |
0.09% |
| url/fetch/exception Exception while downloading file |
0.02% |
| url/fetch/accessdenied Access is denied |
0.02% |
| url/fetch/noaddr Host not found in DNS |
0.02% |
| url/fetch/badscheme URL scheme was unrecognised |
0.01% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/badentity Invalid character in entity |
44.19% |
| file/html/unknownentity Unknown entity name |
43.79% |
| file/url/badpath Illegal character in URL path section |
2.65% |
| file/html/badattr Invalid attribute name |
2.27% |
| file/html/badvalue Invalid attribute value |
2.17% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
1.74% |
| url/fetch/moved A "301 Moved Permanently" response was received |
0.86% |
| file/url/badquery Illegal character in URL query section |
0.77% |
| file/html/closingunopened A redundant close tag was found |
0.54% |
| file/html/unnecessaryclose An end tag was found for an element which does not require one |
0.29% |