October 2009/UK - Top 50 Retailers



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INDEX Facts

  • Completed date:

    09 Oct 2009

  • Total URLs tested:

    275,195

  • Total tests run:

    89,462,815

  • Total number of PDF's:

    940

  • URLs failing functional tests:

    29.02%

  • Pages failing code standards:

    91.79%

  • Pages missing a title:

    4.43%

  • Pages failing accessibility level A:

    51.70%

  • Pages failing accessibility level AA:

    97.87%

  • Poorest code quality:

    Mothercare (http://www.mothercare.com/) - 368,920 failures

  • Fastest average response time:

    Anne Summers (http://www.annsummers.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
DFS100.0099.20
Hamleys100.000.00
Tesco Direct99.200.80
Argos97.600.00
Harvey Nichols97.600.00
Debenhams96.000.00
QVCUK.com96.000.00
Toys R Us95.200.00
Asda94.870.00
Figleaves93.600.00
Top Shop93.600.00
Homebase91.200.00
Comet UK88.000.00
Waterstones88.000.00
Sainsbury84.800.80
Carphone Warehouse83.200.00
Marks &​ Spencer82.400.00
House of Fraser76.000.00
Disney72.000.80
La Senza72.000.00
HMV70.400.00
Waitrose65.600.80
Wickes65.600.00
Ted Baker64.000.00
John Lewis Stores57.600.00
Very57.600.00
Amazon UK54.400.00
Mothercare48.000.00
Ebuyer32.800.00
Ikea19.200.00
Anne Summers17.600.00
E Bay15.200.00
P C World13.600.00
Halfords12.000.00
N Brown Group plc11.110.00
asos.com5.600.00
Next4.800.80
Game4.000.00
Borders1.600.00
Currys1.600.00
Net a Porter1.600.00
W H Smith0.800.80
B&​Q0.000.00
Boots0.000.00
Dixons0.000.00
Firebox0.000.00
Harrods0.000.00
Play.com0.000.00
Staples0.000.00
Thorntons0.000.00
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Error free sites

The following sites scored full marks for Function.

  • La Senza
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Boots
  • Dixons
  • B&Q
  • Firebox
  • Harrods
  • Play.com
  • Staples
  • Thorntons
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • No sites were excluded from this INDEX
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PDF testing

11.3% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
92.81%
url/fetch/unknownstatus
Unknown status code received from web server
5.76%
url/fetch/notfound
File not found
1.07%
url/fetch/timeout
Timeout downloading file
0.22%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.10%
url/fetch/accessdenied
Access is denied
0.02%
url/fetch/noaddr
Host not found in DNS
0.01%
url/fetch/badscheme
URL scheme was unrecognised
0.00%
url/fetch/redirectloop
Redirect points back to the original page
0.00%
file/html/noframes
A <frameset> tag was found, but no <noframes>
0.00%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
44.99%
file/html/unknownentity
Unknown entity name
44.64%
file/html/badvalue
Invalid attribute value
2.53%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
1.91%
file/html/badattr
Invalid attribute name
1.70%
file/url/badpath
Illegal character in URL path section
1.07%
url/fetch/moved
A "301 Moved Permanently" response was received
0.69%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.64%
file/url/badquery
Illegal character in URL query section
0.39%
file/html/closingunopened
A redundant close tag was found
0.38%