2009 Q3/Government and Public Bodies



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INDEX Facts

  • Completed date:

    02 Sep 2009

  • Total URLs tested:

    202,489

  • Total tests run:

    66,151,345

  • Total number of PDF's:

    13,170

  • URLs failing functional tests:

    3.69%

  • Pages failing code standards:

    61.67%

  • Pages missing a title:

    2.09%

  • Pages failing accessibility level A:

    16.69%

  • Pages failing accessibility level AA:

    89.83%

  • Poorest code quality:

    Big Lottery Fund (http://www.biglotteryfund.org.uk/) - 36,672 failures

  • Fastest average response time:

    Committee on Mutagenicity of Chemicals (http://www.iacom.org.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Directgov Jobs and S​kills100.00100.00
Estate Agent Appeals​100.00100.00
Industrial Injuries ​Advisory Council100.00100.00
Social Security Advi​sory Committee100.00100.00
Civil Justice Counci​l100.0095.24
Special Educational ​Needs and Disability​ Tribunal100.0094.55
Social Security and ​Child Support Appeal​s100.0092.80
Consumer Credit Lice​nsing Appeals100.0092.31
Met Office100.0089.60
Committee on Standar​ds in Public Life100.0088.80
London Councils100.0088.00
Postal Services Comm​ission (Postcomm)100.0083.20
Mental Health Review​ Tribunal100.0079.31
Strategic Investment​ Board100.0079.20
Department of Health​: Advisory Bodies100.0076.00
Natural Environment ​Research Council100.0076.00
Family Justice Counc​il100.0075.41
SITPRO Ltd100.0073.60
Northern Ireland Pol​icing Board100.0071.20
Office of the First ​Minister and Deputy ​First Minister100.0071.20
Serious Fraud Office​ (SFO)100.0069.60
Department for Emplo​yment and Learning100.0068.80
The Pension Service100.0068.80
Department for Work ​and Pensions (DWP)100.0068.00
Equality 2025100.0067.50
Her Majesty's Treasury (HMT)​100.0064.00
Council on Tribunals​100.0063.20
DisabledGo100.0062.40
Compensation Agency100.0062.20
Child Support Agency​100.0059.20
Higher Education Fun​ding Council for Eng​land100.0056.00
Human Genetics Commi​ssion100.0053.60
Office of the Childr​en's Commissioner f​or England100.0053.60
Department of Health​ (DH)100.0046.40
The Northern Ireland​ Executive100.0043.20
Office for Fair Acce​ss100.0041.60
Office of Rail Regul​ation (ORR)100.0040.80
Royal Armouries Muse​um100.0040.80
10 Downing Street100.0038.40
Department of Financ​e and Personnel100.0036.80
Criminal Injuries Co​mpensation Appeals P​anel for Northern Ir​eland100.0033.33
Information Tribunal​100.0033.33
Asylum Support Adjud​icators100.0032.73
Construction Industr​y Training Board100.0032.00
UK Atomic Energy Aut​hority100.0030.40
Railway Heritage Com​mittee100.0028.00
UK Intellectual Prop​erty Office100.0027.20
The Scotland Office100.0024.80
Department of Agricu​lture and Rural Deve​lopment (DARD)100.0020.80
Ministry of Justice ​(MoJ)100.0018.40
Office of the Immigr​ation Services Commi​ssioner100.0012.00
Queen Elizabeth II C​onference Centre100.0010.40
Crown Prosecution Se​rvice (CPS)100.009.60
MI5100.006.40
Department of Health​, Social Services an​d Public Safety100.005.60
UK Sport100.004.80
Government Office fo​r the North East (GO​-NE)100.003.20
Government Office fo​r the West Midlands ​(GO-WM)100.002.40
Identity and Passpor​t Service100.002.40
Government Office fo​r the East of Englan​d (GO-East)100.001.60
Trading Standards Ce​ntral 100.001.60
LEASE (The Leasehold​ Advisory Service)100.000.80
Parole Board100.000.80
South West of Englan​d Regional Developme​nt Agency100.000.80
Sport England100.000.80
Advantage West Midla​nds100.000.00
Advisory Committee o​n Animal Feedstuffs100.000.00
Advisory Committee o​n Novel Foods and Pr​ocesses100.000.00
Advisory Committee o​n the Microbiologica​l Safety of Food100.000.00
Boundary Commission ​for England100.000.00
Boundary Commission ​for Scotland100.000.00
British Educational ​Communications and T​echnology Agency100.000.00
Business Link100.000.00
Cabinet Office (CO)100.000.00
Central Office of In​formation100.000.00
Charter Mark100.000.00
Churches Conservatio​n Trust100.000.00
Civil Nuclear Police​ Authority100.000.00
Commission for Integ​rated Transport100.000.00
Commission for Socia​l Care Inspection100.000.00
Committee on Medical​ Aspects of Radiatio​n in the Environment​100.000.00
Committee on Toxicit​y of Chemicals100.000.00
Community Legal Advi​ce100.000.00
Companies House100.000.00
Competition Appeal T​ribunal100.000.00
Council for Central ​Laboratory of Resear​ch Councils100.000.00
Criminal Injuries Co​mpensation Authority​100.000.00
Criminal Records Bur​eau100.000.00
DTI - Innovation100.000.00
Department for Enter​prise, Trade and Inv​estment100.000.00
Department for Socia​l Development100.000.00
Department of Educat​ion100.000.00
Department of Energy​ and Climate Change ​(DECC)100.000.00
Design Council100.000.00
Economic and Social ​Research Council100.000.00
Employment Appeal Tr​ibunal100.000.00
Equal Opportunities ​Commission100.000.00
FCO Services100.000.00
Food Standards Agenc​y100.000.00
Football Licensing A​uthority100.000.00
Gambling Commission100.000.00
Gangmasters Licensin​g Authority100.000.00
GovTalk100.000.00
Great Britain - Chin​a Centre100.000.00
Healthcare Commissio​n100.000.00
Home Office (HO)100.000.00
Home Office - Drugs100.000.00
Human Fertilisation ​and Embryology Autho​rity100.000.00
Human Tissue Authori​ty100.000.00
Imperial War Museum100.000.00
Independent Living F​unds100.000.00
Information Commissi​oner's Office100.000.00
Learning and Skills ​Council100.000.00
Museum of Science an​d Industry in Manche​ster100.000.00
Museums, Libraries a​nd Archives Council100.000.00
NHS Purchasing and S​upply Agency100.000.00
National Assembly of​ Wales100.000.00
National College for​ School Leadership100.000.00
National Endowment f​or Science, Technolo​gy and the Arts100.000.00
National Forest Comp​any100.000.00
National Lottery Com​mission100.000.00
National Savings and​ Investments100.000.00
Northern Ireland Off​ice (NIO)100.000.00
Northern Ireland Pri​son Service100.000.00
Nuclear Decommission​ing Authority100.000.00
OGCBuying.Solutions100.000.00
Office for National ​Statistics100.000.00
Office of the Leader​ of the House of Com​mons100.000.00
Office of the Police​ Ombudsman for North​ern Ireland100.000.00
Olympic Delivery Aut​hority100.000.00
Passenger Focus (Rai​l Passengers Council​)100.000.00
Pension Protection F​und Ombudsman100.000.00
Pensions Ombudsman100.000.00
Pesticides Safety Di​rectorate100.000.00
Probation Board for ​Northern Ireland100.000.00
Rural Payments Agenc​y100.000.00
Scientific Advisory ​Committee on Nutriti​on100.000.00
Statistics Commissio​n100.000.00
Teachers' TV100.000.00
Tribunals Service100.000.00
UK Border Agency100.000.00
UK Debt Management O​ffice100.000.00
UK Government (Direc​tgov)100.000.00
Valuation Tribunal S​ervice100.000.00
Wales Office100.000.00
Wallace Collection100.000.00
Water Services Regul​ation Authority (Ofw​at)100.000.00
Yorkshire Forward100.000.00
Health and Safety Ex​ecutive99.2071.20
Local Government Ass​ociation99.2056.80
School Food Trust99.2051.20
HM Revenue and Custo​ms (HMRC)99.2028.80
Horserace Betting Le​vy Board99.2012.80
Plaid Cymru99.206.40
Government Office fo​r the East Midlands ​(GO-EM)99.204.00
Advisory Panel on Pu​blic Sector Informat​ion99.203.20
Driver and Vehicle L​icensing Agency99.200.80
Youth Justice Agency​99.200.80
Biotechnology and Bi​ological Sciences Re​search Council99.200.00
British Museum99.200.00
Community Interest C​ompanies99.200.00
Criminal Cases Revie​w Commission99.200.00
Department for Busin​ess, Enterprise and ​Regulatory Reform (B​ERR)99.200.00
Disabled Persons Tra​nsport Advisory Comm​ittee99.200.00
Driving Standards Ag​ency99.200.00
Environment Agency99.200.00
Family Health Servic​es Appeal Authority99.200.00
Forensic Science Ser​vice99.200.00
General Social Care ​Council99.200.00
Government Actuary's Department (GA​D)99.200.00
IDeA Knowledge99.200.00
Joint Nature Conserv​ation Committee99.200.00
Ministry of Defence ​(MoD)99.200.00
National Gallery99.200.00
National Weights and​ Measures Laboratory​99.200.00
Office for Standards​ in Education (OFSTE​D)99.200.00
Office of Gas and El​ectricity Markets (O​FGEM)99.200.00
Parades Commission f​or Northern Ireland99.200.00
Quality Improvement ​Agency99.200.00
Security Industry Au​thority99.200.00
Sentencing Guideline​s Council99.200.00
Supplier route to Go​vernment99.200.00
The Fire Service Col​lege99.200.00
Vehicle and Operator​ Services Agency99.200.00
Victoria and Albert ​Museum99.200.00
Water Industry Commi​ssion for Scotland99.200.00
Youth Justice Board ​for England and Wale​s99.200.00
Appointments Commiss​ion98.8126.19
Royal Commission on ​Environmental Pollut​ion98.750.00
Serious Organised Cr​ime Agency98.6119.44
Ordnance Survey98.4077.60
Department for Regio​nal Development98.4044.00
The Scottish Governm​ent98.4044.00
Children and Family ​Court Advisory and S​upport Service98.4032.00
One North East98.4029.60
Government Office fo​r Yorkshire and The ​Humber98.407.20
Government Office fo​r the South West (GO​-SW)98.406.40
Government Office fo​r the South East (GO​-SE)98.403.20
Arts Council England​98.400.00
Department for Trans​port (DfT)98.400.00
Equality Commission ​for Northern Ireland​98.400.00
Export Credits Guara​ntee Department98.400.00
Foreign and Commonwe​alth Office (FCO)98.400.00
HM Courts Service98.400.00
Medicines and Health​care products Regula​tory Agency98.400.00
Sea Fish Industry Au​thority98.400.00
Vehicle Certificatio​n Agency98.400.00
Welsh Assembly Gover​nment98.400.00
Alcohol Education an​d Research Council97.6765.12
Department for Envir​onment97.6025.60
Ofcom97.6024.00
Department for Const​itutional Affairs97.607.20
Horniman Public Muse​um and Public Park T​rust97.604.80
Centre for Environme​nt, Fisheries and Aq​uaculture Science97.600.00
Coal Authority97.600.00
Department of Cultur​e, Arts and Leisure97.600.00
East Midlands Develo​pment Agency97.600.00
Engineering and Phys​ical Sciences Resear​ch Council97.600.00
English Heritage97.600.00
Geffrye Museum97.600.00
Human Rights97.600.00
Liberal Democrat Par​ty97.600.00
Particle Physics and​ Astronomy Research ​Council97.600.00
Public Record Office​97.600.00
Technology Strategy ​Board97.600.00
The National Archive​s97.600.00
Trinity House Lighth​ouse Service97.600.00
Judicial Appointment​s Commission96.8066.40
National Maritime Mu​seum96.807.20
Consumer Council for​ Water96.800.80
Committee on Radioac​tive Waste Managemen​t96.800.00
Food and Environment​ Research Agency96.800.00
Westminster Foundati​on for Democracy96.800.00
British Pharmacopoei​a Commission96.770.00
Northern Ireland Aut​hority for Utility R​egulation96.0079.20
North West Developme​nt Agency96.0010.40
National Army Museum​96.001.60
Centers for Disease ​Control and Preventi​on96.000.80
Communities and Loca​l Government (CLG)96.000.00
NHS Direct96.000.00
Womens' National Commis​sion96.000.00
Advisory Board on Na​turalisation and Int​egration95.8333.33
Boundary Commission ​for Wales95.650.00
Law Commission95.450.00
e-GIF Accreditation ​Authority95.450.00
Monitor - Independen​t Regulator of NHS F​oundation Trusts95.2050.40
Department for Cultu​re, Media and Sport ​(DCMS)95.200.00
Department for Inter​national Development​ (DfID)95.200.00
Office of Fair Tradi​ng (OFT)95.200.00
South East England D​evelopment Agency95.200.00
The Pensions Regulat​or95.200.00
Thurrock Development​ Corporation95.200.00
Ofqual94.4049.60
Marine and Fisheries​ Agency94.4028.80
Government Office Ne​twork94.401.60
Independent Monitori​ng Boards of Prisons​94.400.00
Planning Inspectorat​e94.400.00
House of Lords Appoi​ntments Commission93.750.00
Civil Service Appeal​ Board93.650.00
Public Guardianship ​Office93.6049.60
British Library93.600.80
Transport for London​93.600.00
Fire Gateway92.804.00
VisitBritain92.800.00
Advisory Panel on St​andards for Planning​ Inspectorate92.310.00
Natural History Muse​um92.000.80
HM Prison Service92.000.00
Housing Corporation92.000.00
Investors in People ​UK92.000.00
UK Film Council92.000.00
West Northants Devel​opment Corporation92.000.00
Administration of Ra​dioactive Substances​ Advisory Committee91.670.00
Charity Commission f​or England and Wales​91.200.00
National Museums Liv​erpool91.200.00
Revenue and Customs ​Prosecutions Office ​(RCPO)91.150.00
Commission for the C​ompact90.406.40
Tate90.400.00
Theatres Trust90.400.00
Royal Naval Museum89.6038.40
Maritime and Coastgu​ard Agency89.600.80
Central Arbitration ​Committee89.600.00
Civil Aviation Autho​rity89.600.00
Scottish Parliament89.600.00
Museum of London88.800.00
Training and Develop​ment Agency for Scho​ols88.800.00
Advisory Committee o​n National Historic ​Ships87.200.00
Privy Council Office​87.200.00
Buy With Confidence85.710.00
English Marketing Ad​visory Board84.800.00
London Thames Gatewa​y Development Corpor​ation84.800.00
Valuation Office Age​ncy84.800.00
Department for Child​ren, Schools and Fam​ilies (DCSF)84.003.20
Big Lottery Fund84.000.00
The Houses of Parlia​ment83.200.00
UK Trade &​ Investment83.200.00
UK Trade &​ Investment (UKTI)83.200.00
Arts and Humanities ​Research Council81.600.00
Service Personnel an​d Veterans Agency81.600.00
Competition Commissi​on80.000.00
Public Lending Right​80.000.00
Queen Victoria Schoo​l80.000.00
Committee on Mutagen​icity of Chemicals79.670.00
Partnership for Scho​ols79.2027.20
Advisory Committee o​n Business Appointme​nts78.950.00
National Portrait Ga​llery78.400.80
National School of G​overnment (NSG)78.400.00
Student Loans Compan​y77.910.00
Government Office fo​r London76.802.40
Defence Estates76.800.00
Government Office fo​r the North West (GO​-NW)76.002.40
Medical Research Cou​ncil76.000.00
Sir John Soane's Museum75.200.00
FSA73.600.00
Health Protection Ag​ency73.600.00
Committee on Carcino​genicity of Chemical​s73.110.00
British Transport Po​lice Authority72.800.00
Hearing Aid Council72.500.00
Royal Air Force Muse​um70.400.00
Advisory Committee o​n Advertising69.600.00
Royal Botanic Garden​s, Kew68.800.00
Royal Naval Submarin​e Museum68.800.00
UK Hydrographic Offi​ce68.800.00
Advisory, Conciliati​on and Arbitration S​ervice68.000.00
Marshall Aid Commemo​ration Commission66.401.60
Department for Innov​ation, Universities ​and Skills (DIUS)64.000.00
JobCentre Plus64.000.00
Royal Marines Museum​63.7212.39
Planning Portal63.200.80
Forestry Commission63.200.00
Royal Mint62.400.00
Sustainable Developm​ent Commission60.800.00
Conservative Party54.400.00
HM Land Registry53.600.00
Rent Assessment Pane​ls/​Residential Property​ Tribunal Service53.600.00
Spongiform Encephalo​pathy Advisory Commi​ttee52.000.00
The Northern Ireland​ Assembly52.000.00
National Joint Regis​try Steering Committ​ee51.520.00
Care Standards Tribu​nal50.8237.70
Northern Ireland Hum​an Rights Commission​50.400.00
British Council47.2015.20
Council for Science ​and Technology46.401.60
Criminal Injuries Co​mpensation Appeals P​anel42.4018.40
Northern Lighthouse ​Board42.400.00
Scottish Executive H​ealth Department42.400.00
Engineering Construc​tion Industry Traini​ng Board41.600.80
Home Grown Cereals A​uthority34.400.00
Independent Reconfig​uration Panel34.400.00
Farm Animal Welfare ​Council26.400.00
Standards Board for ​England23.200.00
English Partnerships​16.000.00
Scottish National Pa​rty12.800.00
Firebuy12.310.00
National Biological ​Standards Board11.200.00
Qualifications and C​urriculum Authority10.400.00
Government Art Colle​ction9.600.00
Service Children's Education8.800.00
Horticulture Develop​ment Council8.000.80
Crown Estate (CE)4.800.00
Commission for Rural​ Communities4.000.00
British Forces Post ​Office3.570.00
Defence Science and ​Technology Laborator​y3.200.00
Attorney General's Office (AGO)2.630.00
Royal Parks Agency2.400.80
Independent Police C​omplaints Commission​2.400.00
Northern Ireland Jud​icial Appointments C​ommission2.000.00
Labour Party1.600.00
Legal Services Commi​ssion1.600.00
The Pensions Advisor​y Service1.600.00
East of England Deve​lopment Agency0.800.00
Insolvency Service0.800.00
Invest to Save Budge​t0.800.00
Wilton Park Conferen​ce Centre0.800.00
Advisory Panel on Co​untry Information0.000.00
Animal Procedures Co​mmittee0.000.00
Boundary Commission ​for Northern Ireland​0.000.00
British Hallmarking ​Council0.000.00
British Potato Counc​il0.000.00
Capacitybuilders0.000.00
Commission for Archi​tecture and the Buil​t Environment0.000.00
Darwin Advisory Comm​ittee0.000.00
Government Legal Ser​vice0.000.00
Highways Agency0.000.00
Independent Housing ​Ombudsman Ltd0.000.00
Investigatory Powers​ Tribunal0.000.00
Low Pay Commission0.000.00
National Heritage Me​morial Fund0.000.00
Natural England0.000.00
Northern Ireland Leg​al Services Commissi​on0.000.00
Northern Ireland Pol​ice Fund0.000.00
OPPPA0.000.00
Office of Police Ove​rsight Commissioner0.000.00
Office of Surveillan​ce Commissioners0.000.00
Olympic Lottery Dist​ributor0.000.00
Renewables Advisory ​Board0.000.00
Royal Ulster Constab​ulary George Cross F​oundation0.000.00
Treasury Solicitor's Department0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Commission for Integrated Transport
  • Criminal Injuries Compensation Authority
  • Civil Service Appeal Board
  • Consumer Credit Licensing Appeals
  • Engineering Construction Industry Training Board
  • Estate Agent Appeals
  • Horserace Betting Levy Board
  • Legal Services Commission
  • House of Lords Appointments Commission
  • Met Office
  • Museums, Libraries and Archives Council
  • Northern Ireland Prison Service
  • National Savings and Investments
  • The Pensions Advisory Service
  • Pesticides Safety Directorate
  • Royal Naval Museum
  • Royal Ulster Constabulary George Cross Foundation
  • Office for National Statistics
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Darwin Advisory Committee
  • Animal Procedures Committee
  • Advisory Panel on Country Information
  • Boundary Commission for Northern Ireland
  • British Hallmarking Council
  • Commission for Architecture and the Built Environment
  • Capacitybuilders
  • Government Legal Service
  • Highways Agency
  • Independent Housing Ombudsman Ltd
  • Investigatory Powers Tribunal
  • Low Pay Commission
  • Natural England
  • National Heritage Memorial Fund
  • Northern Ireland Legal Services Commission
  • Northern Ireland Police Fund
  • Olympic Lottery Distributor
  • Office of Police Oversight Commissioner
  • British Potato Council
  • OPPPA
  • Renewables Advisory Board
  • Royal Ulster Constabulary George Cross Foundation
  • Office of Surveillance Commissioners
  • Treasury Solicitor's Department
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Culture and Rural Development East Midlands
  • Community Development Foundation
  • Government Communication Network
  • Defence Analytical Services Agency
  • Inland Waterways Advisory Council
  • Living East
  • Milk Development Council
  • National Museum of Science and Industry
  • Stonebridge Housing Action Trust
  • Veterinary Residues Committee
  • Veterinary Medicines Directorate
  • Veterinary Products Committee
  • Wilton Park Advisory Council
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PDF testing

32.5% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
60.51%
url/fetch/noaddr
Host not found in DNS
12.44%
url/fetch/timeout
Timeout downloading file
6.69%
url/fetch/unknownstatus
Unknown status code received from web server
5.26%
url/fetch/badcookie
Web server attempted to set invalid cookie
5.26%
url/fetch/badscheme
URL scheme was unrecognised
2.33%
url/fetch/exception
Exception while downloading file
2.12%
url/fetch/noeoh
No end-of-headers found in HTTP response
2.10%
url/fetch/accessdenied
Access is denied
1.85%
url/fetch/badstatus
Bad HTTP status returned by server
0.37%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
17.81%
file/html/badentity
Invalid character in entity
17.77%
file/html/unknowntag
A start or end tag was found which was unrecognised
17.13%
file/html/badvalue
Invalid attribute value
15.10%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
10.25%
file/html/badattr
Invalid attribute name
6.88%
file/html/closingunopened
A redundant close tag was found
4.31%
file/html/missingclose
An element is missing the required close tag
2.74%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
2.34%
file/url/badpath
Illegal character in URL path section
1.70%