2009 Q3/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    14 Aug 2009

  • Total URLs tested:

    196,567

  • Total tests run:

    63,987,053

  • Total number of PDF's:

    3,953

  • URLs failing functional tests:

    3.44%

  • Pages failing code standards:

    86.48%

  • Pages missing a title:

    3.27%

  • Pages failing accessibility level A:

    54.22%

  • Pages failing accessibility level AA:

    98.69%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 377,348 failures

  • Fastest average response time:

    Groupe Vivarte (http://www.groupe-vivarte.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Mercadona, S.A.100.0065.60
Spar Group100.0060.00
Kingfisher100.0057.60
Ross Stores100.0028.57
Groupe Auchan SA100.009.26
Alticor Inc. /​ Amway, Quixtar100.004.67
Rewe-Zentral100.000.80
Axfood100.000.00
Bauhaus100.000.00
Blokker Holding100.000.00
Celesio100.000.00
Compagnie Financière​ Richemont SA100.000.00
DSG International100.000.00
Douglas Holding100.000.00
Globus Holding100.000.00
Groupe Vivarte100.000.00
Rite Aid Corporation​100.000.00
Signet Group100.000.00
Stater Bros100.000.00
Apple99.208.80
Carrefour S.A.99.200.80
Yodobashi Camera99.200.80
CVS Caremark99.200.00
Deichmann Group99.200.00
Otto Group99.200.00
Praktiker98.820.00
Grupo Eroski98.400.80
Berkshire Hathaway98.400.00
Somerfield Group98.400.00
The Tengelmann Group​98.400.00
Dm-drogerie97.600.00
Home Retail Group97.600.00
Wesfarmers Limited97.600.00
Williams-Sonoma97.600.00
Defense Commissaryen​cy96.800.00
Apoteket AB96.000.00
SPAR Österreich96.000.00
Inditex S.A95.204.80
Dell95.200.00
The Daiei95.200.00
Tesco plc94.4011.20
AEON Company Limited​94.400.00
NorgesGruppen93.600.00
Takashimaya Company92.800.80
Casino Guichard-Perr​achon S.A.92.800.00
Debenhams92.000.00
Shimamura92.000.00
X5 Retail Group N.V.​92.000.00
Belk91.200.00
PPR S.A.91.200.00
Groupe Galeries Lafa​yette SA91.070.00
SuperValu90.540.00
Dillard's90.400.00
Beisia Group89.6028.00
FEMSA Comercio89.600.80
OfficeMax89.600.00
Koninklijke Ahold N.​V88.800.00
J Sainsbury Plc88.000.00
Makro86.400.00
Décathlon Group85.710.00
The Carphone Warehou​se Group85.600.00
Maxeda84.800.00
Esselunga S.p.A.84.000.00
Grupo Jerónimo Marti​ns84.000.00
Saks Incorporated U.​S.82.760.00
Marks &​ Spencer82.400.00
Seven &​ I Holdings82.400.00
S Group81.600.00
Associated British F​oods80.800.00
Limited Brands80.001.60
Coop Switzerland79.209.60
Aldi78.400.00
The Sherwin-Williams​ Company77.600.00
Sheetz77.080.00
Co-operative Group76.000.00
Walgreen74.400.00
Whole Foods Market73.600.00
Marui72.000.80
East Japan Railway C​ompany68.802.40
Costco Wholesale68.800.00
Dunnes Stores68.000.00
H2O Retailing Corpor​ation67.591.85
Mitsukoshi67.200.00
Target66.400.00
Tokyu Corporation65.603.20
AutoZone65.600.00
WM Morrison Supermar​kets65.600.00
HMV Group64.800.00
Norma Lebensmittelfi​lialbetrieb64.001.60
Safeway64.000.00
Littlewoods Direct60.800.00
Dollar Tree Stores60.000.00
Barnes &​ Noble59.200.00
Metro59.200.00
Wal-Mart Stores58.400.00
ICA AB57.600.00
Save Mart Supermarke​ts56.800.00
Lowe's Companies56.001.60
Meijer55.200.00
Publix Super Markets​52.000.00
Massmart Holdings50.402.40
Best Buy50.400.00
Metro Group DE44.800.00
Jim Pattison Group44.000.00
Sonae43.690.00
Uny41.603.20
Coles Group Ltd41.600.00
The Kroger Co39.200.00
Dirk Rossmann38.400.00
Fa. Anton Schlecker37.600.00
Dollar General Corpo​ration36.800.00
Hy-Vee36.800.00
Yamada Denki36.800.00
Nordstrom34.400.00
Lotte Shopping30.340.00
El Corte Inglés29.600.00
J. Front Retailing29.550.00
Isetan28.000.00
Liquor Control Board​ of Ontario27.200.00
Roundy's Supermarkets27.200.00
Conad Consorzio Nazi​onale26.400.00
HORNBACH-Baumarkt26.400.00
The IKEA Group25.600.00
J.C. Penney24.800.00
Raley's24.800.00
Kohl's Corporation24.000.00
Amazon.com23.200.00
RaceTrac Petroleum23.080.00
Edion Corporation22.924.17
Kesko20.800.80
Winn-Dixie Stores20.000.00
Fast Retailing18.400.00
Casey's General Stores​17.980.00
Shinsegae17.600.00
Family Dollar Stores​14.560.00
John Lewis Partnersh​ip Plc13.600.00
QuikTrip Corporation​12.8010.40
Kojima12.000.80
Kesa Electricals12.000.00
Longs Drug Stores Co​rporation10.400.00
Migros10.000.00
Wawa9.600.00
CP All9.090.00
H.E. Butt Grocery Co​mpany8.800.00
Next8.001.60
Advance Auto Parts8.000.00
Army &​ Air Force Exchange ​Service7.200.00
Heiwado7.200.00
Liberty Media /​ QVC6.400.00
Suning Appliance6.400.00
RadioShack Corporati​on6.250.00
Gome Home Appliance ​Group5.600.00
RONA5.600.00
BJ's Wholesale Club​4.800.00
Wegmans Food Markets​4.800.00
Alliance Boots4.002.40
Luxottica Group S.p.​A.4.000.00
Office Depot4.000.00
Woolworths Ltd4.000.00
Alimentation Couche-​Tard3.200.80
Muller3.200.00
Dairy Farm Internati​onal Holdings2.820.00
Empire Company2.700.00
Delhaize Group2.401.60
Controladora Comerci​al Mexicana S.A. de ​C.V.2.400.80
GameStop2.400.00
Edeka Zentrale1.600.80
Companhia Brasileira​1.600.00
Dansk Supermarked A/​S1.600.00
Dick's Sporting Goods​1.600.00
The Home Depot1.600.00
IAC/​InteractiveCorp0.980.00
Canadian Tire Corpor​ation0.800.80
Bed Bath and Beyond0.800.00
Big Lots0.800.00
Blockbuster0.800.00
Centres Distributeur​s E. Leclerc0.800.00
China Resources Ente​rprise0.800.00
El Puerto de Liverpo​ol0.800.00
Macy's0.800.00
Michaels Stores0.800.00
Poslovni system Merc​ator0.800.00
Systembolaget0.800.00
AS Watson &​ Company0.000.00
Albertson's0.000.00
American Eagle Outfi​tters0.000.00
Arcandor0.000.00
Borders Group0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
C&​A Europe0.000.00
Casas Bahia SA0.000.00
Cencosud S.A.0.000.00
Charming Shoppes0.000.00
Circuit City Stores0.000.00
Dalian Dashang Group​0.000.00
Euroset Group0.000.00
Foot Locker0.000.00
Giant Eagle0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
MatsumotoKiyoshi0.000.00
Neiman Marcus0.000.00
Organizacion Soriana​0.000.00
PetSmart0.000.00
Pick ‘n Pay Stores0.000.00
President Chain Stor​e0.000.00
Ruddick Corporation0.000.00
Sears Holdings0.000.00
Shoprite Holdings S.​ Africa0.000.00
Staples0.000.00
The Bon-Ton Stores0.000.00
The Pantry0.000.00
The Sports Authority​0.000.00
The TJX Companies0.000.00
Toys “R” Us0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Marui
  • Bauhaus
  • BJ's Wholesale Club
  • C&A Europe
  • Circuit City Stores
  • Conad Consorzio Nazionale
  • Douglas Holding
  • Dunnes Stores
  • Family Dollar Stores
  • HMV Group
  • The Home Depot
  • Littlewoods Direct
  • Makro
  • Poslovni system Mercator
  • Metro Group DE
  • Norma Lebensmittelfilialbetrieb
  • Rewe-Zentral
  • Ruddick Corporation
  • SPAR Österreich
  • The Pantry
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • American Eagle Outfitters
  • Albertson's
  • Arcandor
  • AS Watson & Company
  • The Bon-Ton Stores
  • Borders Group
  • Burlington Coat Factory Investments Holdings
  • C&A Europe
  • Casas Bahia SA
  • Cencosud S.A.
  • Charming Shoppes
  • Circuit City Stores
  • Dalian Dashang Group
  • Euroset Group
  • Foot Locker
  • Giant Eagle
  • Life Corporation
  • Louis Delhaize S.A.
  • Lagardere Services Asia Pacific
  • LVMH
  • MatsumotoKiyoshi
  • Neiman Marcus
  • PetSmart
  • Pick ‘n Pay Stores
  • Ruddick Corporation
  • Sears Holdings
  • Shoprite Holdings S. Africa
  • Staples
  • The Pantry
  • The Sports Authority
  • The TJX Companies
  • Toys “R” Us
  • President Chain Store
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Abercrombie & Fitch
  • Baugur Group
  • Bertelsmann
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • E.Land Group
  • Eldorado
  • S.A.C.I. Falabella
  • The Gap
  • Gruppo
  • Hudson's Bay Company
  • H & M Hennes & Mauritz AB
  • Katz Group
  • K's Holdings Corporation
  • Groupe Adeo
  • Schwarz Unternehmens Treuhand
  • MenardU.S.
  • Metcash Trading Africa
  • Reitangruppen AS
  • Shoppers Drug Mart
  • WinCo Foods
  • Woolworths Group
  • XXXLutz Group
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PDF testing

19.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
66.66%
url/fetch/notfound
File not found
23.68%
url/fetch/noaddr
Host not found in DNS
2.73%
url/fetch/unknownstatus
Unknown status code received from web server
1.85%
url/fetch/accessdenied
Access is denied
1.29%
file/html/noframes
A <frameset> tag was found, but no <noframes>
1.28%
url/fetch/timeout
Timeout downloading file
0.86%
url/fetch/badscheme
URL scheme was unrecognised
0.64%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.51%
url/fetch/exception
Exception while downloading file
0.22%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
41.28%
file/html/unknownentity
Unknown entity name
39.79%
file/html/badattr
Invalid attribute name
5.33%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.70%
file/url/badquery
Illegal character in URL query section
2.50%
file/html/badvalue
Invalid attribute value
2.33%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.24%
file/html/missingclose
An element is missing the required close tag
1.15%
file/html/closingunopened
A redundant close tag was found
1.03%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.57%