April 2009/Retail
INDEX Facts
- Completed date:
14 Apr 2009
- Total URLs tested:
119,765
- Total tests run:
38,942,111
- Total number of PDF's:
711
- URLs failing functional tests:
2.37%
- Pages failing code standards:
86.70%
- Pages missing a title:
2.39%
- Pages failing accessibility level A:
43.69%
- Pages failing accessibility level AA:
97.79%
- Poorest code quality:
Mothercare (http://www.mothercare.com/) - 304,226 failures
- Fastest average response time:
Anne Summers (http://www.annsummers.com/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Only available for Qtr 4 2010 onwards | ||
| Organisation | A | AA |
|---|---|---|
| DFS | 100.00 | 100.00 |
| Adams | 100.00 | 35.20 |
| Fenwick | 100.00 | 16.98 |
| Clinton Cards | 100.00 | 1.60 |
| Vision Express | 100.00 | 0.80 |
| Blacks | 100.00 | 0.00 |
| Boots | 100.00 | 0.00 |
| H Samuel | 100.00 | 0.00 |
| Hamleys | 100.00 | 0.00 |
| Jessops | 100.00 | 0.00 |
| O2 | 100.00 | 0.00 |
| T-Mobile | 100.00 | 0.00 |
| Holland & Barrett | 99.20 | 0.00 |
| Lakeland | 99.20 | 0.00 |
| Oddbins | 99.20 | 0.00 |
| Apple iTunes | 98.81 | 0.00 |
| Specsavers | 98.40 | 12.00 |
| D & A (glasses) | 98.40 | 0.00 |
| The Book Depository | 97.60 | 50.40 |
| Next | 97.60 | 0.00 |
| Sainsbury | 97.60 | 0.00 |
| Superdrug | 97.60 | 0.00 |
| Top Shop | 96.80 | 0.00 |
| Argos | 96.00 | 0.00 |
| British Home Stores | 96.00 | 0.00 |
| Harvey Nichols | 96.00 | 0.00 |
| Marshall Ward | 96.00 | 0.00 |
| Empire Stores | 95.20 | 0.00 |
| Matches | 95.20 | 0.00 |
| Furniture Village | 94.40 | 0.00 |
| Goldsmiths | 94.40 | 0.00 |
| Kays | 92.80 | 0.00 |
| Kelkoo | 92.80 | 0.00 |
| choice | 92.80 | 0.00 |
| Debenhams | 92.00 | 0.00 |
| Laura Ashley | 92.00 | 0.00 |
| Toys R Us | 92.00 | 0.00 |
| Tesco Direct | 91.20 | 0.80 |
| Comet UK | 91.20 | 0.00 |
| Homebase | 90.40 | 0.00 |
| QVCUK.com | 88.80 | 0.00 |
| Jones | 87.20 | 0.00 |
| Habitat | 82.40 | 10.40 |
| Marks & Spencer | 82.40 | 0.00 |
| Wickes | 79.20 | 0.00 |
| Carphone Warehouse | 77.60 | 4.80 |
| Asda | 74.58 | 0.00 |
| Disney | 74.40 | 0.00 |
| Waitrose | 74.40 | 0.00 |
| Morrisons | 71.20 | 0.00 |
| Early Learning Centre | 70.40 | 0.00 |
| Additions Direct | 69.60 | 0.00 |
| Firebox | 69.60 | 0.00 |
| Thresher | 68.42 | 0.00 |
| Vodafone | 68.00 | 0.00 |
| Harrods | 66.40 | 0.00 |
| HMV | 62.40 | 0.00 |
| Matalan | 61.97 | 0.00 |
| La Senza | 60.00 | 0.00 |
| Focus | 59.20 | 0.00 |
| Littlewoods Direct | 58.40 | 0.00 |
| Ted Baker | 58.40 | 0.00 |
| Waterstones | 54.40 | 0.00 |
| Game | 49.60 | 0.00 |
| Mothercare | 45.60 | 0.00 |
| Ebuyer | 44.00 | 0.00 |
| Amazon UK | 40.80 | 0.00 |
| Phones 4u | 31.20 | 0.00 |
| Virgin Retail | 27.20 | 0.00 |
| Republic | 25.60 | 0.00 |
| Bensons for Beds | 24.80 | 0.00 |
| Bargain Booze | 24.00 | 0.00 |
| John Lewis Stores | 23.20 | 0.00 |
| Freemans | 21.60 | 1.60 |
| Ikea | 21.60 | 0.00 |
| E Bay | 20.80 | 0.00 |
| J D Sports | 19.20 | 0.00 |
| Orange | 18.40 | 0.80 |
| Richer Sounds | 18.40 | 0.00 |
| House of Fraser | 16.80 | 0.00 |
| Anne Summers | 16.00 | 0.00 |
| Dell EMEA | 16.00 | 0.00 |
| JJB Sports | 13.60 | 0.00 |
| SCS | 13.60 | 0.00 |
| N Brown Group plc | 11.11 | 0.00 |
| Halfords | 10.40 | 0.00 |
| Majestic Wine | 8.80 | 0.00 |
| Packard Bell UK | 8.04 | 0.00 |
| Trot2 | 6.40 | 0.00 |
| asos.com | 6.40 | 0.00 |
| M&Co at Mackays (Scotland) | 3.20 | 0.00 |
| Currys | 2.40 | 0.00 |
| Borders | 1.60 | 0.00 |
| Dixons | 1.60 | 0.00 |
| Net a Porter | 1.60 | 0.00 |
| P C World | 1.60 | 0.00 |
| Robert Dyas | 1.60 | 0.00 |
| Co-Op | 0.80 | 0.00 |
| Maplin Electronics | 0.80 | 0.00 |
| Outdoor Megastore | 0.80 | 0.00 |
| Staples | 0.80 | 0.00 |
| Direct Specs | 0.00 | 0.00 |
| Endless.com | 0.00 | 0.00 |
| Figleaves | 0.00 | 0.00 |
| Pixmania | 0.00 | 0.00 |
| Play.com | 0.00 | 0.00 |
| Thorntons | 0.00 | 0.00 |
| W H Smith | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- Adams
- The Book Depository
- Borders
- Clinton Cards
- DFS
- Direct Specs
- Fenwick
- Figleaves
- Freemans
- Furniture Village
- Halfords
- JJB Sports
- Jones
- Maplin Electronics
- Net a Porter
- Robert Dyas
- SCS
- Trot2
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Direct Specs
- Endless.com
- Figleaves
- Pixmania
- Play.com
- Thorntons
- W H Smith
Excluded from INDEX
The following sites were excluded from the INDEX.
- Gap
- Rosebys
PDF testing
12.2% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
| url/fetch/badcookie Web server attempted to set invalid cookie |
77.89% |
| url/fetch/notfound File not found |
13.90% |
| url/fetch/timeout Timeout downloading file |
2.57% |
| url/fetch/noeoh No end-of-headers found in HTTP response |
1.58% |
| url/fetch/noaddr Host not found in DNS |
1.11% |
| url/fetch/unknownstatus Unknown status code received from web server |
1.04% |
| url/fetch/accessdenied Access is denied |
0.61% |
| url/fetch/connref Connection refused by server |
0.57% |
| url/fetch/badscheme URL scheme was unrecognised |
0.33% |
| url/fetch/badport Server port in URL must be numerical |
0.14% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/badentity Invalid character in entity |
42.82% |
| file/html/unknownentity Unknown entity name |
41.66% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
4.34% |
| file/html/badvalue Invalid attribute value |
4.19% |
| file/html/badattr Invalid attribute name |
2.49% |
| file/html/closingunopened A redundant close tag was found |
0.91% |
| file/url/badpath Illegal character in URL path section |
0.82% |
| file/url/badquery Illegal character in URL query section |
0.62% |
| file/html/missingclose An element is missing the required close tag |
0.50% |
| file/html/unknowntag A start or end tag was found which was unrecognised |
0.47% |