2009 Q2/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    09 Apr 2009

  • Total URLs tested:

    184,655

  • Total tests run:

    60,106,319

  • Total number of PDF's:

    3,594

  • URLs failing functional tests:

    3.25%

  • Pages failing code standards:

    84.64%

  • Pages missing a title:

    2.86%

  • Pages failing accessibility level A:

    54.98%

  • Pages failing accessibility level AA:

    98.43%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 374,114 failures

  • Fastest average response time:

    Groupe Vivarte (http://www.groupe-vivarte.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Kingfisher100.0072.00
Mercadona, S.A.100.0068.80
Spar Group100.0060.00
Ross Stores100.0025.00
Groupe Auchan SA100.0010.09
Alticor Inc. /​ Amway, Quixtar100.004.72
Compagnie Financièr​e Richemont SA100.000.80
Rewe-Zentral100.000.80
Yodobashi Camera100.000.80
Alliance Boots100.000.00
Celesio100.000.00
DSG International100.000.00
Douglas Holding100.000.00
Globus Holding100.000.00
Groupe Vivarte100.000.00
Rite Aid Corporation​100.000.00
Signet Group100.000.00
Grupo Eroski99.202.40
Carrefour S.A.99.200.80
H &​ M Hennes &​ Mauritz AB99.200.80
CVS Caremark99.200.00
Stater Bros99.200.00
Williams-Sonoma99.200.00
Apple98.4024.00
Defense Commissaryen​cy98.400.80
Berkshire Hathaway98.400.00
Dillard's98.400.00
Otto Group98.400.00
Somerfield Group98.400.00
Bauhaus97.600.00
Metro Group DE97.600.00
Next97.600.00
Wesfarmers Limited97.600.00
Blokker Holding96.800.00
Dm-drogerie96.800.00
Home Retail Group96.800.00
Inditex S.A96.004.00
AEON Company Limited​96.000.00
SPAR Österreich96.000.00
The Daiei95.200.00
The Sherwin-Williams​ Company94.400.00
X5 Retail Group N.V.​94.400.00
Whole Foods Market93.6019.20
J Sainsbury Plc93.600.00
Walgreen93.600.00
NorgesGruppen92.800.00
Groupe Galeries Lafa​yette SA92.730.00
Debenhams92.000.00
FEMSA Comercio92.000.00
Makro92.000.00
SuperValu90.790.00
Tesco plc90.4018.40
Aldi89.600.00
Grupo Jerónimo Mart​ins89.600.00
Koninklijke Ahold N.​V89.600.00
PPR S.A.89.600.00
Shimamura89.600.00
Belk88.800.00
Marks &​ Spencer88.800.00
OfficeMax87.200.00
The Tengelmann Group​87.200.00
Esselunga S.p.A.86.400.00
Décathlon Group85.710.00
Associated British F​oods85.600.80
Saks Incorporated U.​S.83.720.00
Beisia Group82.400.00
Seven &​ I Holdings82.400.00
Limited Brands80.801.60
Praktiker80.0012.00
Mitsukoshi80.000.00
Dollar Tree Stores77.600.00
Sheetz77.550.00
The Carphone Warehou​se Group76.804.00
Takashimaya Company76.000.80
Maxeda76.000.00
Meijer76.000.00
S Group76.000.00
Norma Lebensmittelfi​lialbetrieb74.401.60
East Japan Railway C​ompany71.209.60
Dunnes Stores70.400.00
Wal-Mart Stores69.600.00
Longs Drug Stores Co​rporation67.200.00
H2O Retailing Corpor​ation65.741.85
WM Morrison Supermar​kets65.600.00
Safeway64.000.00
HMV Group63.200.00
Casas Bahia SA62.400.00
Marui58.403.20
Littlewoods Direct58.400.00
Save Mart Supermarke​ts58.400.00
Tokyu Corporation57.603.20
Lowe's Companies56.801.60
Metro56.000.00
Target56.000.00
ICA AB55.200.00
Publix Super Markets​52.000.00
The Kroger Co52.000.00
AutoZone51.200.00
Dirk Rossmann51.200.00
Massmart Holdings50.400.00
Coop Switzerland49.600.00
Costco Wholesale48.000.00
Barnes &​ Noble47.200.00
Jim Pattison Group44.800.00
Uny44.002.40
Dell43.200.00
El Corte Inglés38.408.80
Sonae35.920.00
Edion Corporation32.806.40
Fa. Anton Schlecker32.800.00
J. Front Retailing31.910.00
Winn-Dixie Stores31.200.00
Family Dollar Stores​30.400.00
HORNBACH-Baumarkt27.200.00
Conad Consorzio Nazi​onale25.600.00
Kohl's Corporation25.600.00
The IKEA Group24.800.00
Deichmann Group23.200.00
Roundy's Supermarkets22.400.00
Fast Retailing21.600.00
J.C. Penney21.600.00
Isetan20.800.00
RaceTrac Petroleum18.920.00
Casey's General Stores​18.180.00
Liquor Control Board​ of Ontario17.600.00
Raley's17.600.00
Shinsegae16.000.00
Casino Guichard-Perr​achon S.A.15.200.00
John Lewis Partnersh​ip Plc15.200.00
Dollar General Corpo​ration14.400.00
Amazon.com13.600.00
QuikTrip Corporation​12.8010.40
Kesko11.200.00
CP All10.530.00
Kojima10.401.60
Gome Home Appliance ​Group10.400.00
Wawa10.400.00
Apoteket AB8.800.00
Wegmans Food Markets​8.800.00
Woolworths Ltd8.800.00
H.E. Butt Grocery Co​mpany8.000.00
Kesa Electricals6.400.00
Liberty Media /​ QVC6.400.00
Suning Appliance6.400.00
Army &​ Air Force Exchange ​Service5.600.00
Heiwado4.800.00
Alimentation Couche-​Tard4.000.80
Axfood4.000.00
Staples4.000.00
The Home Depot4.000.00
Advance Auto Parts3.200.00
BJ's Wholesale Club​3.200.00
Coles Group Ltd3.200.00
Muller3.200.00
RadioShack Corporati​on2.900.00
Empire Company2.700.00
The TJX Companies1.750.00
Delhaize Group1.600.80
Edeka Zentrale1.600.80
Companhia Brasileira​1.600.00
Controladora Comerci​al Mexicana S.A. de ​C.V.1.600.00
Dansk Supermarked A/​S1.600.00
Dick's Sporting Goods​1.600.00
Macy's1.600.00
The Bon-Ton Stores1.600.00
Dairy Farm Internati​onal Holdings1.450.00
IAC/​InteractiveCorp1.120.00
Euroset Group1.031.03
Albertson's0.800.00
American Eagle Outfi​tters0.800.00
Bed Bath and Beyond0.800.00
Blockbuster0.800.00
Centres Distributeur​s E. Leclerc0.800.00
China Resources Ente​rprise0.800.00
Co-operative Group0.800.00
El Puerto de Liverpo​ol0.800.00
Giant Eagle0.800.00
Michaels Stores0.800.00
Poslovni system Merc​ator0.800.00
Systembolaget0.800.00
AS Watson &​ Company0.000.00
Arcandor0.000.00
Best Buy0.000.00
Big Lots0.000.00
Borders Group0.000.00
Burlington Coat Fact​ory Investments Hold​ings0.000.00
C&​A Europe0.000.00
Canadian Tire Corpor​ation0.000.00
Cencosud S.A.0.000.00
Charming Shoppes0.000.00
Dalian Dashang Group​0.000.00
Foot Locker0.000.00
GameStop0.000.00
Hy-Vee0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Life Corporation0.000.00
Louis Delhaize S.A.0.000.00
MatsumotoKiyoshi0.000.00
Migros0.000.00
Neiman Marcus0.000.00
Office Depot0.000.00
Organizacion Soriana​0.000.00
PetSmart0.000.00
Pick ‘n Pay Stores​0.000.00
President Chain Stor​e0.000.00
RONA0.000.00
Ruddick Corporation0.000.00
Sears Holdings0.000.00
Shoprite Holdings S.​ Africa0.000.00
The Pantry0.000.00
The Sports Authority​0.000.00
Toys “R” Us0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Marui
  • CP All
  • Bauhaus
  • BJ's Wholesale Club
  • Burlington Coat Factory Investments Holdings
  • C&A Europe
  • Dollar Tree Stores
  • Dunnes Stores
  • The Home Depot
  • Home Retail Group
  • Makro
  • Poslovni system Mercator
  • Norma Lebensmittelfilialbetrieb
  • Otto Group
  • Ross Stores
  • Ruddick Corporation
  • SPAR Österreich
  • Spar Group
  • The TJX Companies
  • Walgreen
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Arcandor
  • AS Watson & Company
  • Best Buy
  • Big Lots
  • Borders Group
  • Burlington Coat Factory Investments Holdings
  • C&A Europe
  • Canadian Tire Corporation
  • Cencosud S.A.
  • Charming Shoppes
  • Dalian Dashang Group
  • Foot Locker
  • GameStop
  • Hy-Vee
  • Life Corporation
  • Louis Delhaize S.A.
  • Lagardere Services Asia Pacific
  • LVMH
  • MatsumotoKiyoshi
  • Migros
  • Neiman Marcus
  • Office Depot
  • PetSmart
  • Pick ‘n Pay Stores
  • RONA
  • Ruddick Corporation
  • Sears Holdings
  • Shoprite Holdings S. Africa
  • The Pantry
  • The Sports Authority
  • Toys “R” Us
  • President Chain Store
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Abercrombie & Fitch
  • Baugur Group
  • Bertelsmann
  • Circuit City Stores
  • Ets Franz Colruyt S.A.
  • Coop Italy
  • Coop Norden
  • E.Land Group
  • Eldorado
  • S.A.C.I. Falabella
  • The Gap
  • Gruppo
  • Hudson's Bay Company
  • Katz Group
  • K's Holdings Corporation
  • Groupe Adeo
  • Schwarz Unternehmens Treuhand
  • Lotte Shopping
  • Luxottica Group S.p.A.
  • MenardU.S.
  • Metcash Trading Africa
  • Reitangruppen AS
  • Nordstrom
  • Shoppers Drug Mart
  • WinCo Foods
  • Woolworths Group
  • XXXLutz Group
  • Yamada Denki
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PDF testing

17.8% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
61.59%
url/fetch/notfound
File not found
25.88%
url/fetch/noaddr
Host not found in DNS
2.56%
url/fetch/accessdenied
Access is denied
2.23%
file/html/noframes
A <frameset> tag was found, but no <noframes>
2.12%
url/fetch/unknownstatus
Unknown status code received from web server
1.74%
url/fetch/timeout
Timeout downloading file
1.58%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.77%
url/fetch/badscheme
URL scheme was unrecognised
0.68%
url/fetch/exception
Exception while downloading file
0.30%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
42.18%
file/html/unknownentity
Unknown entity name
40.56%
file/html/badattr
Invalid attribute name
4.87%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.27%
file/html/badvalue
Invalid attribute value
2.19%
file/url/badquery
Illegal character in URL query section
2.17%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.25%
file/html/closingunopened
A redundant close tag was found
1.04%
file/html/missingclose
An element is missing the required close tag
1.03%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.46%