March 2009/Retail



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INDEX Facts

  • Completed date:

    05 Mar 2009

  • Total URLs tested:

    120,939

  • Total tests run:

    39,321,217

  • Total number of PDF's:

    617

  • URLs failing functional tests:

    2.48%

  • Pages failing code standards:

    88.39%

  • Pages missing a title:

    2.53%

  • Pages failing accessibility level A:

    46.29%

  • Pages failing accessibility level AA:

    98.06%

  • Poorest code quality:

    Endless.com (http://www.endless.com/) - 337,379 failures

  • Fastest average response time:

    Anne Summers (http://www.annsummers.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
DFS100.00100.00
Adams100.0052.80
Fenwick100.0016.98
Vision Express100.004.80
Clinton Cards100.001.60
Blacks100.000.00
H Samuel100.000.00
Jessops100.000.00
Specsavers99.2011.20
Boots99.200.00
Hamleys99.200.00
Holland &​ Barrett99.200.00
Homebase99.200.00
Lakeland99.200.00
Robert Dyas99.200.00
T-Mobile99.200.00
British Home Stores98.400.00
D &​ A (glasses)98.400.00
Apple iTunes97.960.00
Argos97.600.00
Superdrug97.600.00
Empire Stores96.800.00
Top Shop96.800.00
Debenhams96.000.00
Harvey Nichols96.000.00
Sainsbury94.400.00
choice94.400.00
Goldsmiths93.600.00
Oddbins93.600.00
Kelkoo92.000.00
Tesco Direct91.200.80
Additions Direct91.200.00
Harrods91.200.00
QVCUK.com88.800.00
Comet UK88.000.00
Matches87.200.00
Toys R Us86.400.00
Furniture Village84.800.00
Jones84.800.00
O283.201.60
Habitat82.4010.40
Waitrose82.400.80
Marks &​ Spencer82.400.00
Carphone Warehouse80.803.20
Majestic Wine77.600.00
Asda76.791.79
Disney75.200.00
Wickes75.200.00
Early Learning Centr​e74.400.00
Marshall Ward73.600.00
Thresher71.930.00
Vodafone71.200.00
Firebox69.600.00
HMV68.800.00
Kays68.800.00
Ted Baker65.600.00
Morrisons60.000.00
Focus59.200.00
Littlewoods Direct58.400.00
Mothercare54.400.00
Waterstones52.000.00
Matalan45.600.00
Amazon UK42.400.00
Ebuyer39.200.00
Phones 4u31.200.00
Game29.600.00
John Lewis Stores26.400.00
Bargain Booze25.600.00
Ikea24.000.00
E Bay21.600.00
Bensons for Beds19.200.00
J D Sports19.200.00
Republic19.200.00
Richer Sounds18.400.00
House of Fraser17.600.00
Freemans16.800.80
Virgin Retail16.000.00
SCS13.600.00
Orange12.000.80
JJB Sports12.000.00
N Brown Group plc11.110.00
Halfords10.400.00
Packard Bell UK10.170.00
Anne Summers9.600.00
Trot26.400.00
asos.com6.400.00
Currys3.200.00
Dell EMEA3.200.00
M&​Co at Mackays (Scotl​and)3.200.00
P C World2.400.00
Borders1.600.00
Net a Porter1.600.00
Staples1.600.00
Rosebys1.020.00
Co-Op0.800.00
Dixons0.800.00
Outdoor Megastore0.800.00
Play.com0.800.00
Direct Specs0.000.00
Endless.com0.000.00
Figleaves0.000.00
La Senza0.000.00
Laura Ashley0.000.00
Maplin Electronics0.000.00
Next0.000.00
Pixmania0.000.00
Thorntons0.000.00
W H Smith0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Adams
  • Clinton Cards
  • DFS
  • Direct Specs
  • Fenwick
  • Freemans
  • Furniture Village
  • Jessops
  • JJB Sports
  • Jones
  • Robert Dyas
  • Trot2
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Direct Specs
  • Endless.com
  • Figleaves
  • La Senza
  • Laura Ashley
  • Maplin Electronics
  • Next
  • Pixmania
  • Thorntons
  • W H Smith
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Gap
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PDF testing

13.1% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
77.97%
url/fetch/notfound
File not found
15.30%
url/fetch/unknownstatus
Unknown status code received from web server
2.27%
url/fetch/timeout
Timeout downloading file
1.30%
url/fetch/noaddr
Host not found in DNS
1.04%
url/fetch/accessdenied
Access is denied
0.65%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.49%
url/fetch/badscheme
URL scheme was unrecognised
0.49%
url/fetch/badport
Server port in URL must be numerical
0.19%
url/fetch/badstatus
Bad HTTP status returned by server
0.14%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
43.17%
file/html/unknownentity
Unknown entity name
42.13%
file/html/badvalue
Invalid attribute value
3.99%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.95%
file/html/badattr
Invalid attribute name
2.41%
file/html/closingunopened
A redundant close tag was found
0.94%
file/url/badpath
Illegal character in URL path section
0.72%
file/url/badquery
Illegal character in URL query section
0.65%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.46%
file/html/missingclose
An element is missing the required close tag
0.43%