January 2009/Fortune 100



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INDEX Facts

  • Completed date:

    16 Jan 2009

  • Total URLs tested:

    75,138

  • Total tests run:

    24,455,938

  • Total number of PDF's:

    1,388

  • URLs failing functional tests:

    2.24%

  • Pages failing code standards:

    90.16%

  • Pages missing a title:

    3.91%

  • Pages failing accessibility level A:

    56.35%

  • Pages failing accessibility level AA:

    98.87%

  • Poorest code quality:

    Costco Wholesale (http://www.costco.com/) - 386,317 failures

  • Fastest average response time:

    Morgan Stanley (http://www.morganstanley.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
International Busine​ss Machines100.009.60
Coca-Cola100.002.52
Abbott Laboratories100.000.00
Chevron100.000.00
Berkshire Hathaway99.200.00
CVS Caremark99.200.00
State Farm Insurance​ Cos.98.402.40
News Corp.98.400.00
General Electric97.6056.00
Aetna97.600.00
Goldman Sachs Group97.600.00
Wells Fargo96.002.40
Lockheed Martin96.000.00
Cardinal Health94.400.00
Walgreen94.400.00
Exxon Mobil92.800.00
Fannie Mae92.800.00
3M92.000.00
Boeing92.000.00
Dow Chemical89.600.00
Hewlett-Packard89.600.00
Supervalu89.600.00
Hartford Financial S​ervices88.000.00
TIAA-CREF82.400.80
Verizon Communicatio​ns80.000.00
Motorola79.200.00
Pfizer78.400.00
Costco Wholesale76.000.00
Johnson Controls73.600.00
Intel72.800.80
Wellpoint70.910.00
Bank of America Corp​.70.400.00
Tyson Foods70.400.00
Sprint Nextel65.601.60
Massachusetts Mutual​ Life Insurance65.600.00
Target65.600.00
Washington Mutual60.000.00
Prudential Financial​59.200.00
Cisco Systems58.400.00
Ford Motor56.000.00
Lowe's53.600.80
Merrill Lynch52.800.00
Walt Disney52.000.80
General Dynamics52.000.00
Johnson &​ Johnson50.400.00
Procter &​ Gamble47.201.60
American Express44.800.00
Citigroup44.0024.00
General Motors37.600.80
Wal-Mart Stores30.400.00
Kroger28.800.00
Freddie Mac24.800.00
Wachovia Corp.24.000.00
United Parcel Servic​e21.600.00
Dell20.800.00
UnitedHealth Group17.600.00
J.P. Morgan Chase &​ Co.11.200.00
Liberty Mutual Insur​ance Group11.200.00
MetLife9.600.00
Microsoft9.600.00
Safeway9.600.00
FedEx8.800.00
Macy's8.800.00
ConocoPhillips7.200.00
Northrop Grumman7.200.00
AmerisourceBergen6.400.00
Marathon Oil5.601.60
DuPont5.080.00
Morgan Stanley4.800.80
Sysco4.000.00
AT&​T3.200.00
Comcast3.200.00
Home Depot3.200.00
Allstate2.400.00
GMAC2.400.00
Time Warner2.400.00
Travelers Cos.2.400.00
Humana1.600.00
Kraft Foods1.600.00
Archer Daniels Midla​nd0.800.00
United Technologies0.800.00
Alcoa0.000.00
Altria Group0.000.00
Best Buy0.000.00
Caterpillar0.000.00
Delphi0.000.00
Enterprise GP Holdin​gs0.000.00
HCA0.000.00
Ingram Micro0.000.00
McKesson0.000.00
Medco Health Solutio​ns0.000.00
New York Life Insura​nce0.000.00
PepsiCo0.000.00
Sears Holdings0.000.00
Sunoco0.000.00
Valero Energy0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Abbott Laboratories
  • Archer Daniels Midland
  • Altria Group
  • Enterprise GP Holdings
  • Freddie Mac
  • Johnson & Johnson
  • Johnson Controls
  • Macy's
  • Massachusetts Mutual Life Insurance
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Alcoa
  • Altria Group
  • Best Buy
  • Caterpillar
  • Delphi
  • Enterprise GP Holdings
  • HCA
  • Ingram Micro
  • McKesson
  • Medco Health Solutions
  • New York Life Insurance
  • PepsiCo
  • Sears Holdings
  • Sunoco
  • Valero Energy
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American International Group
  • Hess
  • Honeywell International
  • Lehman Brothers Holdings
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PDF testing

18.6% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/badcookie
Web server attempted to set invalid cookie
42.85%
url/fetch/notfound
File not found
33.07%
url/fetch/noaddr
Host not found in DNS
8.28%
url/fetch/unknownstatus
Unknown status code received from web server
5.27%
url/fetch/exception
Exception while downloading file
4.77%
file/html/noframes
A <frameset> tag was found, but no <noframes>
1.20%
url/fetch/accessdenied
Access is denied
1.10%
url/fetch/timeout
Timeout downloading file
0.95%
url/fetch/noeoh
No end-of-headers found in HTTP response
0.75%
url/fetch/badstatus
Bad HTTP status returned by server
0.60%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
42.94%
file/html/unknownentity
Unknown entity name
39.90%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.03%
file/url/badquery
Illegal character in URL query section
3.09%
file/html/badattr
Invalid attribute name
2.78%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.80%
file/html/badvalue
Invalid attribute value
1.76%
file/html/closingunopened
A redundant close tag was found
1.73%
file/html/missingclose
An element is missing the required close tag
0.98%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.51%