January 2009/Retail
INDEX Facts
- Completed date:
14 Jan 2009
- Total URLs tested:
131,805
- Total tests run:
42,858,751
- Total number of PDF's:
851
- URLs failing functional tests:
3.26%
- Pages failing code standards:
90.00%
- Pages missing a title:
3.94%
- Pages failing accessibility level A:
45.35%
- Pages failing accessibility level AA:
98.16%
- Poorest code quality:
Mothercare (http://www.mothercare.com/) - 316,760 failures
- Fastest average response time:
Comet UK (http://www.comet.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Only available for Qtr 4 2010 onwards | ||
| Organisation | A | AA |
|---|---|---|
| DFS | 100.00 | 98.40 |
| Adams | 100.00 | 42.40 |
| Fenwick | 100.00 | 8.49 |
| Clinton Cards | 100.00 | 8.00 |
| Boots | 100.00 | 0.00 |
| H Samuel | 100.00 | 0.00 |
| Hamleys | 100.00 | 0.00 |
| Jessops | 100.00 | 0.00 |
| T-Mobile | 100.00 | 0.00 |
| Vision Express | 99.20 | 5.60 |
| Specsavers | 99.20 | 3.20 |
| D & A (glasses) | 99.20 | 0.00 |
| Holland & Barrett | 99.20 | 0.00 |
| Oddbins | 99.20 | 0.00 |
| Robert Dyas | 99.20 | 0.00 |
| Sainsbury | 98.40 | 0.00 |
| Top Shop | 98.40 | 0.00 |
| Apple iTunes | 97.96 | 0.00 |
| Lakeland | 97.60 | 0.00 |
| Marshall Ward | 97.60 | 0.00 |
| British Home Stores | 96.00 | 0.00 |
| Empire Stores | 96.00 | 0.00 |
| Goldsmiths | 95.20 | 0.00 |
| Homebase | 94.40 | 0.00 |
| Kays | 94.40 | 0.00 |
| Matches | 93.60 | 0.00 |
| choice | 93.60 | 0.00 |
| Additions Direct | 92.00 | 0.00 |
| Littlewoods | 92.00 | 0.00 |
| Tesco Direct | 91.20 | 0.80 |
| Debenhams | 90.40 | 0.00 |
| Morrisons | 90.40 | 0.00 |
| Toys R Us | 90.40 | 0.00 |
| Blacks | 88.80 | 0.00 |
| Comet UK | 88.80 | 0.00 |
| Kelkoo | 88.00 | 0.00 |
| Marks & Spencer | 88.00 | 0.00 |
| QVCUK.com | 87.20 | 0.80 |
| Waitrose | 87.20 | 0.80 |
| Jones | 87.20 | 0.00 |
| O2 | 85.60 | 2.40 |
| Harvey Nichols | 85.60 | 0.00 |
| Furniture Village | 82.40 | 0.00 |
| Wickes | 81.60 | 0.00 |
| Habitat | 80.80 | 10.40 |
| Majestic Wine | 80.00 | 0.00 |
| Superdrug | 80.00 | 0.00 |
| Borders | 77.60 | 10.40 |
| Disney | 76.80 | 0.00 |
| Figleaves | 71.20 | 0.00 |
| Thresher | 70.69 | 0.00 |
| Firebox | 70.40 | 0.00 |
| Vodafone | 68.80 | 0.00 |
| HMV | 68.00 | 0.00 |
| Asda | 66.67 | 6.67 |
| Focus | 65.60 | 0.00 |
| Argos | 62.40 | 0.00 |
| Waterstones | 52.80 | 0.00 |
| Mothercare | 52.00 | 0.00 |
| Early Learning Centre | 48.80 | 0.00 |
| Matalan | 48.80 | 0.00 |
| Ted Baker | 48.80 | 0.00 |
| Littlewoods Direct | 45.60 | 0.00 |
| Ebuyer | 42.40 | 0.00 |
| Game | 42.40 | 0.00 |
| Harrods | 36.00 | 0.00 |
| Carphone Warehouse | 30.40 | 0.00 |
| Phones 4u | 29.60 | 0.00 |
| Bargain Booze | 25.60 | 0.00 |
| Empire Direct | 25.60 | 0.00 |
| John Lewis Stores | 25.60 | 0.00 |
| Orange | 23.20 | 0.80 |
| Ikea | 23.20 | 0.00 |
| Bensons for Beds | 22.40 | 0.00 |
| Dell EMEA | 22.40 | 0.00 |
| Republic | 22.40 | 0.00 |
| House of Fraser | 21.60 | 0.00 |
| JJB Sports | 20.00 | 0.00 |
| J D Sports | 19.20 | 0.00 |
| Freemans | 17.60 | 1.60 |
| P C World | 16.00 | 0.00 |
| SCS | 14.40 | 0.00 |
| Virgin Retail | 14.40 | 0.00 |
| asos.com | 12.80 | 0.00 |
| N Brown Group plc | 11.11 | 0.00 |
| Halfords | 10.40 | 0.00 |
| Packard Bell UK | 9.01 | 0.00 |
| E Bay | 8.00 | 0.00 |
| Maplin Electronics | 7.20 | 0.00 |
| Trot2 | 6.40 | 0.00 |
| Anne Summers | 5.60 | 0.00 |
| Net a Porter | 5.60 | 0.00 |
| Currys | 4.80 | 0.00 |
| M&Co at Mackays (Scotland) | 3.20 | 0.00 |
| Co-Op | 1.60 | 0.00 |
| Dixons | 1.60 | 0.00 |
| Staples | 1.60 | 0.00 |
| Rosebys | 1.02 | 0.00 |
| Amazon UK | 0.00 | 0.00 |
| Direct Specs | 0.00 | 0.00 |
| Endless.com | 0.00 | 0.00 |
| La Senza | 0.00 | 0.00 |
| Laura Ashley | 0.00 | 0.00 |
| Next | 0.00 | 0.00 |
| Outdoor Megastore | 0.00 | 0.00 |
| Pixmania | 0.00 | 0.00 |
| Play.com | 0.00 | 0.00 |
| Thorntons | 0.00 | 0.00 |
| W H Smith | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- Adams
- Clinton Cards
- DFS
- Direct Specs
- Fenwick
- Freemans
- HMV
- JJB Sports
- Jones
- Play.com
- Specsavers
- Trot2
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Amazon UK
- Direct Specs
- Endless.com
- La Senza
- Laura Ashley
- Next
- Outdoor Megastore
- Pixmania
- Play.com
- Thorntons
- W H Smith
Excluded from INDEX
The following sites were excluded from the INDEX.
- Gap
PDF testing
22.7% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
| url/fetch/badcookie Web server attempted to set invalid cookie |
67.41% |
| url/fetch/notfound File not found |
25.53% |
| url/fetch/exception Exception while downloading file |
2.73% |
| url/fetch/unknownstatus Unknown status code received from web server |
1.59% |
| url/fetch/noaddr Host not found in DNS |
1.45% |
| url/fetch/badscheme URL scheme was unrecognised |
0.42% |
| url/fetch/accessdenied Access is denied |
0.32% |
| url/fetch/noeoh No end-of-headers found in HTTP response |
0.30% |
| url/fetch/timeout Timeout downloading file |
0.09% |
| url/fetch/badstatus Bad HTTP status returned by server |
0.05% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/badentity Invalid character in entity |
42.69% |
| file/html/unknownentity Unknown entity name |
41.51% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
4.93% |
| file/html/badvalue Invalid attribute value |
3.61% |
| file/html/badattr Invalid attribute name |
2.26% |
| file/html/closingunopened A redundant close tag was found |
1.18% |
| file/url/badpath Illegal character in URL path section |
0.85% |
| file/html/missingclose An element is missing the required close tag |
0.69% |
| file/url/badquery Illegal character in URL query section |
0.68% |
| file/html/unknowntag A start or end tag was found which was unrecognised |
0.51% |