December 2008/Retail



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INDEX Facts

  • Completed date:

    04 Dec 2008

  • Total URLs tested:

    118,994

  • Total tests run:

    38,679,576

  • Total number of PDF's:

    251

  • URLs failing functional tests:

    6.62%

  • Pages failing code standards:

    89.39%

  • Pages missing a title:

    5.41%

  • Pages failing accessibility level A:

    47.07%

  • Pages failing accessibility level AA:

    97.99%

  • Poorest code quality:

    Endless.com (http://www.endless.com/) - 305,068 failures

  • Fastest average response time:

    Fenwick (http://www.fenwick.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
DFS100.0099.22
Adams100.0035.16
Fenwick100.0017.92
Clinton Cards100.009.52
Boots100.000.00
H Samuel100.000.00
Hamleys100.000.00
Specsavers99.2210.94
Holland &​ Barrett99.220.00
Oddbins99.220.00
D &​ A (glasses)99.210.00
Lakeland99.210.00
Robert Dyas98.430.00
Jessops98.410.79
Apple iTunes97.920.00
Vision Express97.645.51
Marshall Ward96.900.00
British Home Stores96.060.79
Goldsmiths95.280.00
Jones95.200.00
Kelkoo95.200.00
Sainsbury93.750.00
Toys R Us93.600.00
Homebase92.860.00
Additions Direct92.800.00
T-Mobile92.800.00
Wickes90.550.00
Morrisons90.400.00
Superdrug89.840.00
Matches89.680.00
choice89.680.00
QVCUK.com89.061.56
Littlewoods88.000.00
Blacks86.820.00
Waitrose85.600.00
Marks &​ Spencer85.040.00
HMV84.920.00
O284.131.59
Comet UK82.030.00
Kays80.950.00
Habitat80.8010.40
Borders79.0715.50
Ted Baker78.570.00
Top Shop77.600.00
Firebox76.000.00
Harvey Nichols73.600.00
Tesco Direct72.800.80
Empire Stores71.430.00
Thresher70.690.00
Debenhams68.000.00
Littlewoods Direct68.000.00
Majestic Wine66.410.00
Furniture Village63.490.00
Waterstones57.940.00
Focus56.690.00
Asda55.102.04
Mothercare54.400.00
Argos52.380.00
Disney52.340.00
Dell EMEA48.030.00
Early Learning Centr​e45.600.00
Matalan44.440.00
Trot240.160.00
Ebuyer35.200.00
Amazon UK34.920.00
Harrods33.330.00
Phones 4u31.750.00
House of Fraser29.600.00
Carphone Warehouse28.800.00
Empire Direct28.350.00
Ikea26.190.00
J D Sports25.600.00
Bargain Booze25.200.00
Republic24.000.00
Game23.020.00
JJB Sports18.900.00
P C World17.050.00
M&​Co at Mackays (Scotl​and)16.670.00
Figleaves15.080.00
Freemans14.401.60
Gap11.760.00
N Brown Group plc11.110.00
Virgin Retail10.400.00
Packard Bell UK9.600.00
Maplin Electronics8.730.00
Halfords7.940.00
Currys7.810.00
Orange7.200.80
E Bay6.350.00
Anne Summers4.800.00
Net a Porter3.940.00
John Lewis Stores3.200.00
Co-Op3.170.00
Dixons2.330.00
Staples1.600.00
Vodafone1.590.00
asos.com1.590.00
SCS1.570.00
Rosebys1.020.00
Play.com0.790.00
Direct Specs0.000.00
Endless.com0.000.00
La Senza0.000.00
Land of Leather0.000.00
Laura Ashley0.000.00
Next0.000.00
Pixmania0.000.00
Thorntons0.000.00
W H Smith0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Figleaves
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Direct Specs
  • Endless.com
  • Land of Leather
  • La Senza
  • Laura Ashley
  • Next
  • Pixmania
  • Thorntons
  • W H Smith
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Woolworths
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PDF testing

47.4% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
45.39%
file/url/badpath
None
37.38%
file/url/offtop
None
6.85%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.90%
url/fetch/notfound
File not found
1.54%
url/fetch/accessdenied
Access is denied
1.27%
file/html/longtitle
None
1.20%
file/html/notitle
None
1.03%
file/html/badmeta
None
0.57%
file/html/longmeta
None
0.37%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
44.28%
file/html/unknownentity
Unknown entity name
43.21%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.64%
file/html/badvalue
Invalid attribute value
3.04%
file/html/badattr
Invalid attribute name
2.26%
file/html/closingunopened
A redundant close tag was found
1.03%
file/html/missingclose
An element is missing the required close tag
0.44%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.32%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.22%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.22%