November 2008/Retail
INDEX Facts
- Completed date:
06 Nov 2008
- Total URLs tested:
122,459
- Total tests run:
39,810,693
- Total number of PDF's:
443
- URLs failing functional tests:
6.76%
- Pages failing code standards:
87.24%
- Pages missing a title:
5.11%
- Pages failing accessibility level A:
45.67%
- Pages failing accessibility level AA:
98.21%
- Poorest code quality:
Mothercare (http://www.mothercare.com/) - 328,815 failures
- Fastest average response time:
La Senza (http://www.lasenza.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Only available for Qtr 4 2010 onwards | ||
| Organisation | A | AA |
|---|---|---|
| DFS | 100.00 | 99.21 |
| Fenwick | 100.00 | 17.92 |
| Adams | 100.00 | 15.50 |
| Clinton Cards | 100.00 | 12.70 |
| D & A (glasses) | 100.00 | 0.00 |
| H Samuel | 100.00 | 0.00 |
| Blacks | 99.22 | 0.00 |
| Holland & Barrett | 99.22 | 0.00 |
| Boots | 99.21 | 0.00 |
| Robert Dyas | 98.44 | 0.00 |
| Jessops | 98.43 | 0.79 |
| British Home Stores | 98.43 | 0.00 |
| Apple iTunes | 97.87 | 0.00 |
| Oddbins | 97.67 | 0.00 |
| Vision Express | 97.64 | 0.79 |
| Littlewoods | 97.62 | 0.00 |
| Homebase | 97.60 | 0.00 |
| Top Shop | 97.60 | 0.00 |
| Sainsbury | 96.85 | 0.79 |
| Lakeland | 96.85 | 0.00 |
| Additions Direct | 96.09 | 0.00 |
| Comet UK | 96.09 | 0.00 |
| Specsavers | 96.06 | 0.00 |
| Hamleys | 96.00 | 0.00 |
| Matches | 95.28 | 0.00 |
| Harvey Nichols | 95.20 | 0.00 |
| Kays | 94.44 | 0.00 |
| Goldsmiths | 94.40 | 0.00 |
| Furniture Village | 91.41 | 0.00 |
| Next | 91.20 | 1.60 |
| Marks & Spencer | 91.20 | 0.00 |
| choice | 90.48 | 0.00 |
| Marshall Ward | 89.76 | 0.00 |
| O2 | 89.60 | 2.40 |
| Harrods | 88.28 | 0.00 |
| T-Mobile | 88.10 | 0.00 |
| Wickes | 87.50 | 0.00 |
| Jones | 87.30 | 0.00 |
| Ted Baker | 86.40 | 0.00 |
| Debenhams | 85.60 | 0.00 |
| Woolworths | 84.92 | 0.00 |
| QVCUK.com | 82.81 | 0.78 |
| Habitat | 81.10 | 9.45 |
| Tesco Direct | 80.31 | 0.79 |
| Superdrug | 76.74 | 0.00 |
| Borders | 76.56 | 21.88 |
| Matalan | 75.19 | 0.00 |
| HMV | 72.80 | 0.00 |
| Majestic Wine | 72.66 | 0.00 |
| Argos | 70.63 | 0.00 |
| Firebox | 70.40 | 0.00 |
| Morrisons | 69.84 | 0.00 |
| Thresher | 68.42 | 0.00 |
| Waterstones | 68.25 | 0.00 |
| Littlewoods Direct | 64.80 | 0.00 |
| Mothercare | 61.60 | 0.00 |
| Dell EMEA | 60.94 | 0.00 |
| Focus | 55.47 | 0.00 |
| Disney | 53.97 | 0.00 |
| Empire Direct | 53.49 | 0.00 |
| Empire Stores | 52.00 | 0.00 |
| Early Learning Centre | 50.00 | 0.00 |
| Waitrose | 49.60 | 0.00 |
| Asda | 37.50 | 0.00 |
| Ebuyer | 36.80 | 0.00 |
| Carphone Warehouse | 36.00 | 0.00 |
| Phones 4u | 35.66 | 0.00 |
| Trot2 | 32.03 | 0.00 |
| Ikea | 29.37 | 0.79 |
| Amazon UK | 25.60 | 0.00 |
| House of Fraser | 24.80 | 0.00 |
| J D Sports | 24.80 | 0.00 |
| Freemans | 23.20 | 4.80 |
| Bargain Booze | 20.63 | 0.00 |
| Game | 16.67 | 0.00 |
| Republic | 16.67 | 0.00 |
| Figleaves | 15.08 | 0.00 |
| JJB Sports | 14.84 | 0.00 |
| M&Co at Mackays (Scotland) | 13.60 | 0.00 |
| N Brown Group plc | 11.11 | 0.00 |
| Virgin Retail | 10.94 | 0.00 |
| Halfords | 10.32 | 0.00 |
| Packard Bell UK | 9.02 | 0.00 |
| P C World | 8.53 | 0.00 |
| Orange | 8.00 | 0.80 |
| Maplin Electronics | 7.14 | 0.00 |
| E Bay | 7.09 | 0.00 |
| La Senza | 6.40 | 0.00 |
| Net a Porter | 3.12 | 0.00 |
| John Lewis Stores | 2.40 | 0.00 |
| Currys | 2.33 | 0.00 |
| Dixons | 2.33 | 0.00 |
| Anne Summers | 1.60 | 0.00 |
| SCS | 1.59 | 0.00 |
| asos.com | 1.59 | 0.00 |
| Staples | 1.57 | 0.00 |
| Rosebys | 1.02 | 0.00 |
| Co-Op | 0.00 | 0.00 |
| Direct Specs | 0.00 | 0.00 |
| Endless.com | 0.00 | 0.00 |
| Kelkoo | 0.00 | 0.00 |
| Land of Leather | 0.00 | 0.00 |
| Laura Ashley | 0.00 | 0.00 |
| Pixmania | 0.00 | 0.00 |
| Play.com | 0.00 | 0.00 |
| Thorntons | 0.00 | 0.00 |
| Vodafone | 0.00 | 0.00 |
| W H Smith | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- DFS
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Co-Op
- Direct Specs
- Endless.com
- Kelkoo
- Land of Leather
- Laura Ashley
- Pixmania
- Play.com
- Thorntons
- Vodafone
- W H Smith
Excluded from INDEX
The following sites were excluded from the INDEX.
- Gap
- Toys R Us
PDF testing
31.2% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
| file/url/badpath None |
42.02% |
| file/url/badquery None |
39.22% |
| file/url/offtop None |
7.02% |
| url/fetch/badcookie Web server attempted to set invalid cookie |
3.97% |
| url/fetch/notfound File not found |
3.36% |
| file/html/notitle None |
1.24% |
| file/html/longtitle None |
1.14% |
| file/html/badmeta None |
0.61% |
| file/html/longmeta None |
0.39% |
| url/fetch/exception Exception while downloading file |
0.31% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/badentity Invalid character in entity |
43.43% |
| file/html/unknownentity Unknown entity name |
42.51% |
| file/html/badvalue Invalid attribute value |
3.75% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
3.57% |
| file/html/badattr Invalid attribute name |
1.89% |
| file/html/closingunopened A redundant close tag was found |
1.82% |
| file/html/missingclose An element is missing the required close tag |
1.30% |
| file/html/unnecessaryclose An end tag was found for an element which does not require one |
1.05% |
| file/html/unknowntag A start or end tag was found which was unrecognised |
0.25% |
| file/html/repeatedattr A tag has been assigned the same attribute more than once |
0.15% |