October 2008/Retail



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INDEX Facts

  • Completed date:

    06 Oct 2008

  • Total URLs tested:

    119,967

  • Total tests run:

    39,002,301

  • Total number of PDF's:

    501

  • URLs failing functional tests:

    5.68%

  • Pages failing code standards:

    89.57%

  • Pages missing a title:

    2.47%

  • Pages failing accessibility level A:

    46.25%

  • Pages failing accessibility level AA:

    98.51%

  • Poorest code quality:

    M&Co at Mackays (Scotland) (http://www.mandco.com/) - 347,538 failures

  • Fastest average response time:

    Carphone Warehouse (http://www.carphonewarehouse.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
DFS100.0044.96
Clinton Cards100.0022.48
Adams100.0014.73
H Samuel100.000.00
Holland &​ Barrett99.220.00
Homebase99.220.00
D &​ A (glasses)99.210.00
T-Mobile99.200.00
Robert Dyas98.440.00
Jessops98.400.00
Lakeland98.400.00
Oddbins98.400.00
Apple iTunes97.870.00
Vision Express97.670.78
Boots97.600.00
Hamleys96.900.00
Harvey Nichols96.830.00
Top Shop96.800.00
QVCUK.com96.090.78
Sainsbury96.031.59
Specsavers95.200.00
Borders94.4933.86
British Home Stores93.650.00
Marks &​ Spencer93.650.00
Toys R Us92.860.00
Littlewoods92.800.00
Ted Baker91.410.00
Morrisons91.270.00
Harrods91.200.00
Jones91.200.00
Furniture Village90.700.00
Superdrug89.920.00
Fenwick88.460.00
La Senza85.710.00
Blacks85.270.00
O285.043.15
Woolworths82.950.00
Wickes82.680.00
Habitat80.959.52
Comet UK80.950.00
Matalan80.620.00
Next78.910.78
Argos77.780.00
Tesco Direct74.400.80
Waterstones74.220.00
B&​Q71.880.00
Majestic Wine70.540.00
J D Sports68.220.00
Thresher66.670.00
Early Learning Centr​e63.490.00
Debenhams60.000.00
Firebox59.200.00
Disney53.600.00
Waitrose50.400.00
Phones 4u44.960.00
Ebuyer44.000.00
Asda42.310.00
Focus42.060.00
Figleaves41.410.00
Halfords39.680.00
Mothercare32.810.00
Game30.710.00
Ikea30.400.00
Carphone Warehouse28.570.00
Freemans25.607.20
House of Fraser24.800.00
Dell EMEA23.810.00
Bargain Booze22.400.00
JJB Sports21.090.00
John Lewis Stores19.050.00
Maplin Electronics17.600.00
M&​Co at Mackays (Scotl​and)16.000.00
Republic10.320.00
Virgin Retail10.240.00
Packard Bell UK9.760.00
Orange8.000.80
P C World7.940.00
asos.com7.940.00
E Bay7.090.00
Anne Summers5.600.00
Dixons4.690.00
Net a Porter4.650.00
Currys3.970.00
Amazon UK3.150.00
N Brown Group plc1.980.00
SCS1.570.00
Staples1.570.00
Rosebys1.020.00
Play.com0.800.00
Vodafone0.800.00
Thorntons0.780.00
Co-Op0.000.00
Direct Specs0.000.00
Endless.com0.000.00
Goldsmiths0.000.00
HMV0.000.00
Land of Leather0.000.00
Laura Ashley0.000.00
W H Smith0.000.00
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Error free sites

The following sites scored full marks for Function.

  • DFS
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Co-Op
  • Direct Specs
  • Endless.com
  • Goldsmiths
  • HMV
  • Land of Leather
  • Laura Ashley
  • W H Smith
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Gap
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PDF testing

27.9% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
49.89%
file/url/badquery
None
35.16%
file/url/offtop
None
6.71%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.17%
url/fetch/notfound
File not found
1.88%
file/html/longtitle
None
0.76%
file/html/badmeta
None
0.51%
file/html/notitle
None
0.49%
url/fetch/exception
Exception while downloading file
0.31%
file/html/longmeta
None
0.29%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
42.73%
file/html/unknownentity
Unknown entity name
42.32%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.00%
file/html/badvalue
Invalid attribute value
3.37%
file/html/badattr
Invalid attribute name
2.02%
file/html/closingunopened
A redundant close tag was found
1.94%
file/html/missingclose
An element is missing the required close tag
1.52%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
1.19%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.36%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.21%