September 2008/Retail



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INDEX Facts

  • Completed date:

    04 Sep 2008

  • Total URLs tested:

    119,265

  • Total tests run:

    38,771,551

  • Total number of PDF's:

    401

  • URLs failing functional tests:

    5.98%

  • Pages failing code standards:

    89.05%

  • Pages missing a title:

    3.14%

  • Pages failing accessibility level A:

    46.04%

  • Pages failing accessibility level AA:

    99.15%

  • Poorest code quality:

    M&Co at Mackays (Scotland) (http://www.mandco.com/) - 773,216 failures

  • Fastest average response time:

    Fenwick (http://www.fenwick.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Adams100.0041.86
Clinton Cards100.008.73
Tesco Direct100.000.79
Apple iTunes100.000.00
DFS100.000.00
H Samuel100.000.00
Robert Dyas100.000.00
T-Mobile100.000.00
Blacks99.220.00
Holland &​ Barrett99.220.00
Vision Express99.210.79
Homebase99.210.00
Jessops99.210.00
D &​ A (glasses)99.200.00
Top Shop99.200.00
Argos98.450.00
Oddbins98.450.00
Lakeland98.400.00
Hamleys97.660.00
Toys R Us96.850.00
Boots96.800.00
Sainsbury95.200.80
Specsavers95.200.00
Ted Baker94.570.00
Comet UK92.910.00
British Home Stores92.190.00
Marks &​ Spencer92.060.00
Next92.001.60
Wickes91.470.00
Debenhams91.200.00
O288.893.17
Morrisons88.890.00
Fenwick88.460.00
Jones87.200.00
QVCUK.com85.940.00
Matalan84.000.00
Habitat83.339.52
Borders78.2911.63
La Senza77.600.00
Littlewoods74.600.00
Firebox74.400.00
Harvey Nichols74.400.00
J D Sports73.440.00
Majestic Wine72.870.00
B&​Q70.080.00
Woolworths68.750.00
Superdrug68.220.00
Thresher66.670.00
Maplin Electronics64.840.00
Land of Leather63.300.00
Furniture Village61.240.00
Waterstones60.940.00
Focus57.940.00
Waitrose57.480.00
Dell EMEA54.760.00
Disney52.000.00
Harrods49.220.00
Asda40.000.00
Ebuyer39.680.00
Game36.220.00
Phones 4u30.470.00
Carphone Warehouse30.400.00
Mothercare29.920.00
JJB Sports28.910.00
Ikea28.800.00
Bargain Booze23.440.00
M&​Co at Mackays (Scotl​and)22.400.00
Net a Porter22.220.00
Halfords18.250.00
Currys17.970.00
House of Fraser17.190.00
Freemans16.541.57
Virgin Retail15.080.00
John Lewis Stores14.060.00
Early Learning Centr​e12.800.00
P C World12.400.00
Packard Bell UK12.150.00
Republic11.200.00
Anne Summers11.110.00
E Bay7.090.00
asos.com6.350.00
Orange5.600.80
Dixons3.100.00
N Brown Group plc1.980.00
SCS1.590.00
Staples1.550.00
Amazon UK0.790.00
Rosebys0.790.00
Thorntons0.790.00
Vodafone0.790.00
Play.com0.780.00
Co-Op0.000.00
Direct Specs0.000.00
Endless.com0.000.00
Figleaves0.000.00
Goldsmiths0.000.00
HMV0.000.00
Laura Ashley0.000.00
W H Smith0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Figleaves
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Co-Op
  • Direct Specs
  • Endless.com
  • Figleaves
  • Goldsmiths
  • HMV
  • Laura Ashley
  • W H Smith
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Gap
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PDF testing

66.8% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
49.51%
file/url/badquery
None
33.62%
file/url/offtop
None
8.25%
url/fetch/badcookie
Web server attempted to set invalid cookie
2.63%
url/fetch/notfound
File not found
2.53%
file/html/longtitle
None
0.74%
file/html/notitle
None
0.63%
file/url/badfragment
None
0.55%
url/fetch/unknownstatus
Unknown status code received from web server
0.32%
file/html/longmeta
None
0.30%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
45.10%
file/html/unknownentity
Unknown entity name
44.71%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
2.97%
file/html/badvalue
Invalid attribute value
2.71%
file/html/badattr
Invalid attribute name
1.78%
file/html/closingunopened
A redundant close tag was found
0.94%
file/html/missingclose
An element is missing the required close tag
0.63%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.35%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.34%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.19%