August 2008/Retail



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INDEX Facts

  • Completed date:

    05 Aug 2008

  • Total URLs tested:

    106,048

  • Total tests run:

    34,475,168

  • Total number of PDF's:

    368

  • URLs failing functional tests:

    5.92%

  • Pages failing code standards:

    89.01%

  • Pages missing a title:

    1.70%

  • Pages failing accessibility level A:

    47.70%

  • Pages failing accessibility level AA:

    99.13%

  • Poorest code quality:

    Endless.com (http://www.endless.com/) - 295,360 failures

  • Fastest average response time:

    Debenhams (http://www.debenhams.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Adams100.0025.58
Clinton Cards100.004.00
Tesco Direct100.000.79
Apple iTunes100.000.00
DFS100.000.00
H Samuel100.000.00
Jessops100.000.00
Holland &​ Barrett99.220.00
Homebase99.220.00
D &​ A (glasses)99.210.00
Lakeland99.210.00
British Home Stores98.450.00
T-Mobile98.440.00
Robert Dyas98.430.00
Oddbins98.410.00
Argos98.400.00
Top Shop98.400.00
Vision Express97.620.79
Hamleys97.620.00
Morrisons96.850.00
Sainsbury96.850.00
Specsavers96.000.00
Matalan95.200.00
Harvey Nichols94.400.00
La Senza93.650.00
Woolworths90.550.00
Toys R Us89.760.00
Marks &​ Spencer89.680.00
Fenwick88.460.00
O288.103.17
Ted Baker88.000.00
Borders87.4030.71
Jones87.200.00
J D Sports86.400.00
Blacks84.380.00
Comet UK83.330.00
Debenhams83.200.00
Habitat82.549.52
QVCUK.com81.750.00
Next79.372.38
Superdrug74.420.00
Firebox73.600.00
Majestic Wine72.870.78
B&​Q72.090.00
Thresher65.520.00
Waterstones62.790.00
Land of Leather62.260.00
Waitrose61.900.00
Maplin Electronics60.800.00
Harrods55.470.00
Littlewoods52.380.00
JJB Sports51.560.00
Ebuyer46.030.00
Focus42.970.00
Dell EMEA42.400.00
Game41.730.00
Disney38.100.79
Ikea36.800.80
Asda34.780.00
Mothercare34.650.00
Carphone Warehouse32.800.00
Phones 4u26.190.00
Bargain Booze21.600.00
Halfords20.000.00
Early Learning Centr​e16.800.00
House of Fraser16.670.00
Freemans16.001.60
Net a Porter14.730.00
Republic14.400.00
Currys14.170.00
Packard Bell UK12.260.00
Orange11.200.80
Virgin Retail10.940.00
Anne Summers7.200.00
E Bay6.300.00
P C World5.560.00
John Lewis Stores3.970.00
Dixons3.170.00
Wickes3.120.00
N Brown Group plc1.960.00
SCS1.590.00
Staples1.560.00
Play.com0.800.00
Amazon UK0.790.00
Vodafone0.790.00
asos.com0.790.00
Thorntons0.780.00
Co-Op0.000.00
Direct Specs0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
Goldsmiths0.000.00
HMV0.000.00
Laura Ashley0.000.00
Rosebys0.000.00
W H Smith0.000.00
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Error free sites

The following sites scored full marks for Function.

  • DFS
  • Freemans
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Co-Op
  • Direct Specs
  • Endless.com
  • Figleaves
  • Furniture Village
  • Goldsmiths
  • HMV
  • Laura Ashley
  • Rosebys
  • W H Smith
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boots
  • Gap
  • M&Co at Mackays (Scotland)
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PDF testing

70.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
50.68%
file/url/badquery
None
33.77%
file/url/offtop
None
8.25%
url/fetch/badcookie
Web server attempted to set invalid cookie
2.46%
url/fetch/notfound
File not found
1.86%
file/html/longtitle
None
0.62%
file/url/badfragment
None
0.58%
url/fetch/exception
Exception while downloading file
0.37%
file/html/badmeta
None
0.34%
file/html/notitle
None
0.32%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
41.64%
file/html/unknownentity
Unknown entity name
41.13%
file/html/badvalue
Invalid attribute value
4.70%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.58%
file/html/badattr
Invalid attribute name
2.43%
file/html/closingunopened
A redundant close tag was found
2.18%
file/html/missingclose
An element is missing the required close tag
1.68%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
1.60%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.43%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.26%