July 2006/UK Retail Banks
INDEX Facts
- Completed date:
28 Jul 2006
- Total URLs tested:
-
- Total tests run:
-
- Total number of PDF's:
-
- URLs failing functional tests:
None%
- Pages failing code standards:
None%
- Pages missing a title:
None%
- Pages failing accessibility level A:
None%
- Pages failing accessibility level AA:
None%
- Poorest code quality:
Co-operative Bank (http://www.co-operativebank.co.uk/) - 35,503 failures
- Fastest average response time:
Financial Services Authority (http://www.fsa.gov.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Only available for Qtr 4 2010 onwards | ||
| Organisation | A | AA |
|---|---|---|
| Julian Hodge Bank Group | 100.00 | 100.00 |
| askBM | 100.00 | 92.06 |
| Ecology Building Society | 100.00 | 80.88 |
| Bank of Ireland | 100.00 | 0.00 |
| Britannia Building Society | 100.00 | 0.00 |
| British Bankers' Association | 100.00 | 0.00 |
| HFC Bank | 100.00 | 0.00 |
| Leeds Building Society | 100.00 | 0.00 |
| Liverpool Victoria | 100.00 | 0.00 |
| Lloyds TSB | 100.00 | 0.00 |
| Nationwide Building Society | 100.00 | 0.00 |
| The Melton Mowbray Building Society | 100.00 | 0.00 |
| Ulster Bank | 100.00 | 0.00 |
| cahoot | 100.00 | 0.00 |
| Coventry Building Society | 99.22 | 0.00 |
| HSBC Bank plc | 99.21 | 0.00 |
| Stroud & Swindon Building Society | 98.45 | 0.00 |
| Tesco Personal Finance | 98.44 | 0.00 |
| Marks & Spencer Money | 98.40 | 0.00 |
| Principality Building Society | 97.67 | 0.00 |
| NatWest | 96.90 | 0.00 |
| Coutts Private banking | 96.88 | 0.00 |
| Dunfermline Building Society | 96.12 | 0.00 |
| Cheshire Building Society | 96.06 | 9.45 |
| Bank of Ireland Northern Ireland | 96.00 | 0.00 |
| Barclays | 94.49 | 32.28 |
| Standard Life | 94.49 | 2.36 |
| Cheshire BS | 93.75 | 10.16 |
| Clydesdale Bank | 92.97 | 0.00 |
| Triodos | 92.80 | 0.00 |
| Yorkshire Bank | 92.13 | 0.00 |
| Smile | 92.00 | 0.00 |
| Norwich and Peterborough Building Society | 91.34 | 2.36 |
| Scarborough Building Society | 91.34 | 0.00 |
| Derbyshire Building Society | 90.40 | 0.00 |
| Direct Line | 88.19 | 0.00 |
| Co-operative Bank | 86.82 | 1.55 |
| The AA | 86.51 | 0.00 |
| Alliance & Leicester | 85.71 | 0.00 |
| Alliance & Leicester Commercial Bank | 85.71 | 0.00 |
| Bradford & Bingley | 85.60 | 0.00 |
| Intelligent Finance | 85.04 | 0.00 |
| Prudential UK | 84.38 | 0.00 |
| Nottingham Building Society | 83.33 | 0.00 |
| Halifax Online | 82.95 | 0.00 |
| Bank Of Scotland | 82.03 | 0.00 |
| Portman Building Society | 82.03 | 0.00 |
| Cater Allen Private Bank | 80.95 | 0.00 |
| Bank Of Cyprus | 73.68 | 0.00 |
| AIB - Ireland | 72.66 | 0.78 |
| First Trust Bank | 69.84 | 0.79 |
| Financial Services Authority | 68.00 | 52.80 |
| ING Direct | 60.33 | 0.00 |
| Royal Bank of Scotland | 51.18 | 0.00 |
| northern rock | 50.00 | 31.25 |
| Unity Trust Bank | 42.86 | 0.00 |
| Investec Bank | 38.46 | 0.00 |
| Skipton Building Society | 14.96 | 8.66 |
| Northern Bank | 6.25 | 0.00 |
| Arbuthnot Banking Group | 5.88 | 0.00 |
| Citibank UK | 4.48 | 0.00 |
| Secure Trust Bank | 4.35 | 0.00 |
| The Hanley Building Society | 2.40 | 0.00 |
| Sainsbury's Bank | 2.38 | 0.00 |
| Furness Building Society | 1.22 | 0.00 |
| Islamic Bank of Britain | 0.80 | 0.00 |
| first direct | 0.79 | 0.00 |
| Bank of England | 0.00 | 0.00 |
| Egg | 0.00 | 0.00 |
| Laiki Group | 0.00 | 0.00 |
| Leek United Building Society | 0.00 | 0.00 |
| Universal Building Society | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- Alliance & Leicester
- Citibank UK
- first direct
- Halifax Online
- Julian Hodge Bank Group
- Lloyds TSB
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Bank of England
- Egg
- Laiki Group
- Leek United Building Society
- Universal Building Society
Excluded from INDEX
The following sites were excluded from the INDEX.
- Newcastle Building Society
- The Loughborough
- Woolwich
Top ten functional failures
The most common categories of functional failure.
| file/url/offtop None |
32.41% |
| file/url/badpath None |
18.12% |
| file/url/badquery None |
12.61% |
| url/fetch/badcookie Web server attempted to set invalid cookie |
11.45% |
| file/html/badmeta None |
7.55% |
| file/html/longmeta None |
4.69% |
| url/fetch/notfound File not found |
4.00% |
| file/html/longtitle None |
2.12% |
| url/mail/badsmtp Mail server returned unexpected response |
1.62% |
| url/mail/exception Exception while verifying email address |
1.48% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/badvalue Invalid attribute value |
19.88% |
| file/html/badentity Invalid character in entity |
19.39% |
| file/html/unknownentity Unknown entity name |
18.74% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
16.61% |
| file/html/badattr Invalid attribute name |
11.54% |
| file/html/closingunopened A redundant close tag was found |
5.04% |
| file/html/unknowntag A start or end tag was found which was unrecognised |
3.90% |
| file/html/missingclose An element is missing the required close tag |
3.22% |
| file/html/unnecessaryclose An end tag was found for an element which does not require one |
0.35% |
| file/html/repeatedattr A tag has been assigned the same attribute more than once |
0.35% |