July 2008/Fortune 100



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INDEX Facts

  • Completed date:

    15 Jul 2008

  • Total URLs tested:

    69,644

  • Total tests run:

    22,662,458

  • Total number of PDF's:

    1,083

  • URLs failing functional tests:

    4.00%

  • Pages failing code standards:

    88.63%

  • Pages missing a title:

    3.04%

  • Pages failing accessibility level A:

    54.13%

  • Pages failing accessibility level AA:

    98.95%

  • Poorest code quality:

    Home Depot (http://www.homedepot.com/) - 254,415 failures

  • Fastest average response time:

    Morgan Stanley (http://www.morganstanley.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Abbott Laboratories100.000.00
CVS Caremark99.210.00
Chevron98.440.00
News Corp.98.410.00
TIAA-CREF98.410.00
Berkshire Hathaway98.400.00
General Electric96.8882.03
Lockheed Martin96.800.00
State Farm Insurance​ Cos.96.090.00
Fannie Mae96.030.00
Boeing95.350.00
International Busine​ss Machines95.243.97
Exxon Mobil95.200.00
Goldman Sachs Group95.200.00
Motorola94.530.00
3M94.440.00
Hewlett-Packard94.440.00
Aetna94.400.00
United Parcel Servic​e92.910.00
Wells Fargo92.190.78
Dow Chemical91.270.00
Supervalu90.550.00
Hartford Financial S​ervices90.400.00
Cardinal Health88.800.80
Medco Health Solutio​ns86.510.00
Lehman Brothers Hold​ings85.600.00
Johnson Controls77.780.00
Wellpoint77.590.00
PepsiCo77.170.00
Verizon Communicatio​ns77.170.00
Tyson Foods76.800.00
Intel76.560.78
Prudential Financial​73.020.00
Pfizer72.440.00
Walgreen70.400.00
Target69.050.00
Bank of America Corp​.67.190.00
Delphi64.570.00
Dell58.400.00
Sprint Nextel55.200.80
Washington Mutual53.540.00
American Express52.630.00
Cisco Systems50.390.00
Wal-Mart Stores49.600.00
General Motors47.200.80
Costco Wholesale47.200.00
Citigroup41.600.80
General Dynamics41.600.00
Ford Motor39.680.00
Johnson &​ Johnson35.660.00
Travelers Cos.32.800.00
Merrill Lynch30.400.00
Kroger21.600.00
UnitedHealth Group20.470.00
DuPont15.200.00
Liberty Mutual Insur​ance Group14.400.00
Wachovia Corp.13.950.00
Home Depot12.800.00
Northrop Grumman12.700.00
Macy's12.600.00
Morgan Stanley11.900.79
FedEx11.110.00
MetLife11.020.00
J.P. Morgan Chase &​ Co.10.400.00
Microsoft9.380.00
ConocoPhillips8.800.00
AmerisourceBergen8.730.00
Marathon Oil5.561.59
Freddie Mac4.800.00
Comcast3.970.00
Sysco3.150.00
Humana2.400.00
Lowe's2.400.00
Time Warner2.400.00
Archer Daniels Midla​nd2.360.00
AT&​T1.600.00
GMAC1.600.00
Kraft Foods1.600.00
Allstate1.590.00
Best Buy0.790.00
Caterpillar0.790.00
Sears Holdings0.780.78
Alcoa0.000.00
Altria Group0.000.00
Enterprise GP Holdin​gs0.000.00
HCA0.000.00
Ingram Micro0.000.00
Massachusetts Mutual​ Life Insurance0.000.00
McKesson0.000.00
New York Life Insura​nce0.000.00
Sunoco0.000.00
United Technologies0.000.00
Valero Energy0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Enterprise GP Holdings
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Alcoa
  • Altria Group
  • Enterprise GP Holdings
  • HCA
  • Ingram Micro
  • Massachusetts Mutual Life Insurance
  • McKesson
  • New York Life Insurance
  • Sunoco
  • United Technologies
  • Valero Energy
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American International Group
  • Coca-Cola
  • Walt Disney
  • Hess
  • Honeywell International
  • Procter & Gamble
  • Safeway
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PDF testing

20.3% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
92.88%
url/fetch/badcookie
Web server attempted to set invalid cookie
2.03%
url/fetch/notfound
File not found
1.02%
file/url/offtop
None
0.90%
file/url/badpath
None
0.79%
file/html/notitle
None
0.69%
url/fetch/unknownstatus
Unknown status code received from web server
0.38%
url/fetch/noaddr
Host not found in DNS
0.26%
file/html/badmeta
None
0.25%
url/mail/badsmtp
Mail server returned unexpected response
0.14%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
43.05%
file/html/unknownentity
Unknown entity name
42.72%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.81%
file/html/badattr
Invalid attribute name
2.73%
file/html/badvalue
Invalid attribute value
1.80%
file/html/closingunopened
A redundant close tag was found
1.77%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.91%
file/html/missingclose
An element is missing the required close tag
0.91%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.73%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.22%