June 2008/UK Retail Banks
INDEX Facts
- Completed date:
06 Jun 2008
- Total URLs tested:
27,090
- Total tests run:
8,815,898
- Total number of PDF's:
448
- URLs failing functional tests:
5.87%
- Pages failing code standards:
69.26%
- Pages missing a title:
0.68%
- Pages failing accessibility level A:
23.01%
- Pages failing accessibility level AA:
91.50%
- Poorest code quality:
Derbyshire Building Society (http://www.thederbyshire.co.uk/) - 23,432 failures
- Fastest average response time:
Ecology Building Society (http://www.ecology.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).
Organisation | Avg. Response | Download (kB/s) |
---|---|---|
Only available for Qtr 4 2010 onwards |
Organisation | A | AA |
---|---|---|
Intelligent Finance | 100.00 | 99.21 |
Julian Hodge Bank Group | 100.00 | 97.78 |
askBM | 100.00 | 96.83 |
Ecology Building Society | 100.00 | 96.51 |
Bradford & Bingley | 100.00 | 84.13 |
Cheshire Building Society | 100.00 | 37.60 |
Bank of Ireland Northern Ireland | 100.00 | 0.80 |
Principality Building Society | 100.00 | 0.78 |
Alliance & Leicester Commercial Bank | 100.00 | 0.00 |
Bank of Ireland | 100.00 | 0.00 |
British Bankers' Association | 100.00 | 0.00 |
Furness Building Society | 100.00 | 0.00 |
HFC Bank | 100.00 | 0.00 |
Leeds Building Society | 100.00 | 0.00 |
Lloyds TSB | 100.00 | 0.00 |
Marks & Spencer Money | 100.00 | 0.00 |
Nationwide Building Society | 100.00 | 0.00 |
Portman Building Society | 100.00 | 0.00 |
Stroud & Swindon Building Society | 100.00 | 0.00 |
Tesco Personal Finance | 100.00 | 0.00 |
Ulster Bank | 100.00 | 0.00 |
cahoot | 100.00 | 0.00 |
first direct | 100.00 | 0.00 |
Scarborough Building Society | 99.21 | 63.78 |
Skipton Building Society | 99.21 | 0.00 |
Coutts Private banking | 99.20 | 0.00 |
The AA | 99.20 | 0.00 |
Royal Bank of Scotland | 98.41 | 0.00 |
Barclays | 98.40 | 11.20 |
Britannia Building Society | 98.40 | 0.00 |
NatWest | 98.40 | 0.00 |
The Melton Mowbray Building Society | 98.40 | 0.00 |
Triodos | 97.66 | 0.00 |
Alliance & Leicester | 97.62 | 0.00 |
Laiki Group | 96.83 | 0.00 |
Dunfermline Building Society | 96.09 | 0.00 |
Bank Of Scotland | 94.40 | 0.00 |
Smile | 94.40 | 0.00 |
First Trust Bank | 92.06 | 0.00 |
Standard Life | 92.00 | 0.00 |
AIB - Ireland | 90.55 | 0.00 |
ING Direct | 88.89 | 0.00 |
Yorkshire Bank | 88.80 | 0.00 |
Norwich and Peterborough Building Society | 88.00 | 11.20 |
Clydesdale Bank | 87.20 | 0.00 |
Co-operative Bank | 87.20 | 0.00 |
Newcastle Building Society | 81.89 | 0.00 |
Direct Line | 80.00 | 0.00 |
Derbyshire Building Society | 77.78 | 0.00 |
Halifax Online | 76.19 | 0.00 |
Leek United Building Society | 74.39 | 0.00 |
Bank Of Cyprus | 67.50 | 0.00 |
HSBC Bank plc | 66.40 | 0.00 |
Financial Services Authority | 63.20 | 32.00 |
Prudential UK | 56.80 | 0.00 |
Nottingham Building Society | 45.60 | 0.00 |
The Loughborough Building Society | 20.00 | 0.00 |
Sainsbury's Bank | 18.40 | 0.00 |
Investec Bank | 15.38 | 0.00 |
Coventry Building Society | 14.73 | 0.00 |
Cater Allen Private Bank | 11.20 | 0.00 |
Citibank UK | 8.94 | 0.00 |
Northern Bank | 3.97 | 0.00 |
Egg | 0.80 | 0.00 |
Bank of England | 0.79 | 0.00 |
Liverpool Victoria | 0.78 | 0.00 |
Arbuthnot Banking Group | 0.00 | 0.00 |
Islamic Bank of Britain | 0.00 | 0.00 |
Secure Trust Bank | 0.00 | 0.00 |
Unity Trust Bank | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- askBM
- Leeds Building Society
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Arbuthnot Banking Group
- Islamic Bank of Britain
- Secure Trust Bank
- Unity Trust Bank
Excluded from INDEX
The following sites were excluded from the INDEX.
- northern rock
- The Hanley Building Society
PDF testing
13.6% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
file/url/offtop None |
37.35% |
url/fetch/notfound File not found |
12.26% |
file/url/badquery None |
12.04% |
file/url/badpath None |
10.51% |
url/fetch/badcookie Web server attempted to set invalid cookie |
5.93% |
file/html/badmeta None |
4.11% |
url/fetch/exception Exception while downloading file |
3.75% |
url/mail/exception Exception while verifying email address |
3.68% |
url/mail/badsmtp Mail server returned unexpected response |
2.22% |
file/html/longtitle None |
2.11% |
Top ten code quality failures
The most common categories of code quality failure.
file/html/badvalue Invalid attribute value |
34.24% |
file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
15.93% |
file/html/badattr Invalid attribute name |
13.65% |
file/html/unknownentity Unknown entity name |
11.37% |
file/html/badentity Invalid character in entity |
11.13% |
file/html/closingunopened A redundant close tag was found |
5.38% |
file/html/missingclose An element is missing the required close tag |
3.25% |
file/html/unknowntag A start or end tag was found which was unrecognised |
2.47% |
file/html/repeatedattr A tag has been assigned the same attribute more than once |
0.51% |
url/fetch/moved A "301 Moved Permanently" response was received |
0.51% |